
The home is always spotlessly clean. It is a very well-run home.Judith A(Daughter of Resident/Service User)

She has the best view and a comfortable room. The facilities are lovelyS T(Granddaughter of Resident/Service User)

major transformations to make it even more ‘dementia friendly’S D(Daughter of Resident/Service User)

The home is always spotlessly clean. It is a very well-run home.Judith A(Daughter of Resident/Service User)

She has the best view and a comfortable room. The facilities are lovelyS T(Granddaughter of Resident/Service User)

major transformations to make it even more ‘dementia friendly’S D(Daughter of Resident/Service User)

Derwent Care Home is situated in the Derwent Valley, within the hamlet of Low Westwood immediately to the west of Hamsterley in County Durham. The River Derwent flows at the bottom of the valley, over which the care home benefits from wide-ranging and stunning views.
The care home offers residential care, dementia care and respite care. The modern and spacious home, located over three floors, has forty-four purpose-built and attractively decorated...
Care Provided by Derwent Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 45 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Derwent Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Mariposa
- Private Owned
Person in charge
- Shaun Stott (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (45)
- Single Rooms with ensuite Wet Room (1)
Visiting
- Visitors are always welcome at Derwent. Please visit the main reception area on entry to the home, and a member of friendly staff will be able to assist you.
Parking
- Dedicated parking at the rear of the building. Vehicles and belongings are left at owners own risk.
Derwent Care Home Reviews (122)
Derwent Care Home has a Review Score of 9.9 (9.866) out of 10, based on 58 reviews in the last 2 years.
Over all time Derwent Care Home has 122 reviews.
My mum-in-law came to Derwent Care Home after damage to her home. She was welcomed by staff and her room was lovely. The home itself is lovely, light and comfortable with different areas for residents. She was encouraged to attend events in the home but staff always respected her choices. While the home is lovely it's the staff who make it special, friendly, caring, very helpful and cheerful. As a relative you feel the staff like their jobs and the people they look after, which gives relatives peace of mind.
Thankyou for your lovely review we really enjoyed having your Mum stay with us
Derwent Care Home work so hard caring for our mum and all the residents. The staff and home are outstanding!!!
Thankyou for your kind words we loved having your Mum stay with us
I feel I ony need 4 words - Outstanding in all areas!!!! Thank you all so much for taking such wonderful care of my mum. x
Thankyou so much for your lovely review, we are happy that you had a good experience at Derwent
I find the staff brilliant, the meals are amazing, the communication is great. I get well looked after.
We very much appreciate your kind words and are pleased that you are happy with the care received
Very helpful and welcoming staff who are always on hand to support families and their resident.
Always a great experience and my grandmother always speaks highly of the friends staff and how helpful they are especially with a cup of tea in the afternoons.
Gives myself peace of mind knowing they are providing an excellent level of care and service to loved ones. Highly recommend
Thankyou for your lovely kind review it is very much appreciated and are glad that you are happy with the care received
I have come to Derwent for respite. Everyone has been lovely & friendly both residents and staff. I have enjoyed all my meals. I will definitely be coming back.
Thankyou for your lovely review of Derwent, we look forward to seeing you again
I am very happy at the care home. I have been here over a year. The care staff are very good. Staff are excellent.
We are very happy that you enjoy being at Derwent care home and appreciate you kind words
I have recently moved into Derwentand could not have been more welcomed. All the staff are lovely and nothing is a bother. Very happy I have come to live at Derwent.
We are very pleased that you are enjoying living at Derwent it is a pleasure to have you here
I have been at Derwent Care Home for a few weeks. The meals are good. I get well looked after. The staff are great.
Thankyou J for your kind words it is a pleasure having your company at Derwent
The home has a warm and welcoming atmosphere and the residents are well cared for. Facilities are excellent and staff are helpful.
Thankyou for your lovely review, we are pleased that you have found the home to be warm and welcoming
I have been a resident at Derwent Care Home for 8 years now, in this time I have gained a lot of confidence in myself and made lovely friends. I enjoy going to weekly bingo with residents, and enjoy the activities. I also enjoy good crack with the staff, they are always approachable when needed with anything.
Thankyou for your lovely review Ray we are really happy that you love living at Derwent care home, it is a pleasure to have you with us.
I really enjoy living at Derwent Care Home. The care is very good.
for all the help and support that has been given to my mum. All the staff are always very helpful, friendly and always treat mum with kindness and respect. Many thanks.
I am a resident at Derwent care home. I get well looked after. The meals are lovely. Staff are great and I have made some good friends.
My mother-in-law has been to Derwent for a period of respite care and loved it. We were impressed by the lovely atmosphere and how much the staff care about what they do, everyone was very welcoming, the management were very helpful and informative. Would definitely recommend and use the home again.
My bedroom has a beautiful view. The care staff are very good.
My sister has been living in the home since November 2024. Firstly on a temporary basis and has been made permanent in January 2025. She settled in from the start and has been very happy and content in fact I haven't seen her so happy for a lot of years. I believe this is due to the companionship of the staff and their attention have contributed immensely to her wellbeing. I myself have found the staff outstanding and any little niggles however small have been sorted straight away. The Manger is very approachable and friendly and is always available to chat to me about my sisters welfare, also her Assistant is very helpful. All the staff are exemplary and are an asset to the company.
I can not fault this beautiful home. The dedication of the full team from management to care is excellent. The manager and deputy have gone above and beyond to make my Mam welcome. Her care is faultless - Thank you team Derwent, I will be forever in your debt.
They have also tried to keep his spirits up, and have been very sympathetic as well, and have kept me well informed about his progress.
My nana is now thriving in her new environment and I feel very comfortable in the knowledge that she is safe and well.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 October 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Derwent Care Home.
There are no upcoming events for Derwent Care Home.
Awards / Recognitions (1)
- 01 Feb 2018Recipient: Mariposa
Accreditations
There are no accreditations posted yet for Derwent Care Home.
Meet the Team (1)

We are proud to introduce Shaun Stott as our Home Manager at Derwent Care Home. Shaun has been a valued team member at Mariposa Care for many years, with previous Deputy Manager roles at two homes within the group. Shaun boasts exceptional experience in the elderly care sector and has built fantastic relationships with all residents, families and staff during his time at Derwent. We now look forward to seeing how the home will progress under his leadership.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Derwent Care Home to verify any information. View our terms and conditions. Derwent Care Home has an Enhanced Service -more info.