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81 Station Road, Shirehampton, Bristol, BS11 9TY
View Full Details of PenhillLatest Reviews for Penhill
14 August 2025
My mother spent the last 4 year sof her life at Penhill. I live in NZ and would come over every year and more or less move in for a month. I observed nothing but compassion, kindness and love from all staff at Penhill to all the residents. Mum was very happy, she really enjoyed all the daily activities at Penhill, and Penhill can sure deliver a party or celebration! It has been so reassuring that mum was so happy here for the last few years of her life and was embraced by the Penhill family...it is more than a home- it is community and loving embrace.
23 July 2025
Excellent, kind, caring, thoughtful staff. Warm and welcoming. Worried about my dad but after first week was enjoying his stay. So good, my dad did not want to return home, so he didn't!
27 June 2025
I found Penhill always, welcoming with activities, books, garden and always a willing ear from the staff if any concerns were raised. My cousin was very happy here and when she had to leave to go to a nursing home for mobility issues I realised how good Penhill really had been. Because it's quite small each resident gets attention and according to my cousin, the food was excellent.
09 April 2025
I needed to move my 92 year old mother a long way from her home to be nearer me and was very worried I wouldn't find anywhere suitable. However I found Penhill and knew almost immediately on viewing that it would be perfect. It is a family run home and all staff are fabulous. There are two chefs who will cook absolutely anything, my mum didn't eat meat, and the food was always varied and fresh. There are daily activities and the staff go the extra mile to engage with all residents. There is also the sound of laughter from the staff which I feel shows a happy and supportive team. The care Mum received at the end of her life was above and beyond with one member of staff regularly coming in on her days off to be with us and my Mum. The family are always welcomed and I enjoyed chatting to all of them whilst having a cup of tea. I would not hesitate to recommend Penhill to anyone looking for care for an older person or for themselves. It is a happy, safe, supported residential home.
18 October 2024
Polite, friendly, and helpful staff throughout, amazing service, and couldn't ask for more. The staff show a high level of compassion and skill and I would strongly recommend them to anyone that is looking for a good care home for their loved ones.
16 September 2024
We were recommended Penhill from a local GP friend, who said she would want to come here if she were ever in need of care. It is a small, caring and clean residential home, with kind staff who always offer me a cup of tea on arrival, to have with my friend. They have looked after my friend incredibly well and despite her needs increasing over the past two years, have gone the extra mile to accommodate her needs and make her feel like a real priority to them. Penhill has such a wonderful family feel to it, we knew almost immediately it was the right move for her, which was a huge relief, having moved someone who had lived in her own home until she was over 90. I feel totally confident they will look after her with the care and respect she deserves.
04 September 2024
My friend has been in Penhill for over two years now. The staff are consistently kind and respectful. My friend (93 years) is treated with dignity. The staff staff always try to do the very best for my friend, they are genuinely fond of her. The food is excellent. The staff are approachable. I am so glad that my friend is in this residential home.
13 August 2024
The staff are always very helpful and kind. Home immaculately clean and excellent food. Also, lovely gardens. They are looking after my mum very well. She is looking better than she has done for some years.
08 August 2024
I visited my friend many times and each time was a very happy experience. I was always made to feel welcome, and nothing was too much trouble. The staff were very friendly, and I was always offered a cup of tea. Penhill is a lovely care home.
24 July 2024
Penhill is an excellent care home. My mum goes there for respite care and is very comfortable there. The staff are absolutely amazing and take great care of the residents and those visiting. The facilities are great and there are many daytime activities to get involved with as well as a hairdresser and chiropodist. The home is not like others I visited where it feels more like a hotel than a home. Rooms are very homely and residents are encouraged to bring along items to make them feel relaxed. I couldn't recommend Penhill enough although I would prefer they had a room available for Mum when she next goes to stay.
24 July 2024
Dad has been at Penhill just over a year now. The staff are a great team always ready with a laugh. Dad enjoys the company and appreciates their care and respect. We live a long way off and can't visit every day so it's a great comfort to know that he is happy.
04 March 2024
My aunt lives in Penhil. On 11th February, it was her 100th birthday, and Penhill gave her a wonderful party. I brought my 102-year-old father to his sister's party. We were made to be so welcome. It was like a family party at home. All the staff were so friendly, engaging and caring. On the way home, my father said he was so comforted that his sister was in such a warm and caring "real home".
04 March 2024
My aunt has called Penhill home for nearly five years and recently celebrated her 100th birthday. Family and friends were warmly welcomed when we joined staff and fellow residents for her party. The staff have cared for my aunt through some very sad times with sympathy and compassion. I cannot praise the manager and his team, and they truly are a team, enough. Thier care cannot be bettered.
01 March 2024
I attended my aunt's 100th birthday party. Whilst having visited the beautiful home before, it was overwhelming how wonderful the staff were. Party decorations and beautiful buffet supplied. All staff are attentive to everyone's needs, nothing too much trouble. A very inclusive home. All residents are happy, interacting with each other, staff and visitors. All residents - showing character and animation in their faces and beautifully cared for. Such an amazing place. Everywhere is clean and tidy with a 'real home' atmosphere. A credit to them all.
22 February 2024
We attended the 100th birthday party of our aunt, a resident at Penhill. All the staff at Penhill couldn't have been more caring, helpful, and friendly. The afternoon was amazing, the residents all joined in and it was clear that this is a very caring, compassionate and well-run home.
14 November 2023
I went to Penhill for respite care, my first experience living in a residential home. I stayed for 4 weeks. It was good to get to know the carers. They were mostly very attentive although small things in my care were overlooked. The 'hands-on' manager and his assistants were extremely welcoming and helpful. I arrived in an apprehensive state but settled down into the routine. My room overlooked the garden, it was large and beautifully furnished. The standard of cleanliness was excellent. Well done Penhill!
08 November 2023
We are fortunate to have such a lovely home here, and would not hesitate to recommend it to anyone. It is friendly, not too big, has good facilities and was well maintained. My relative was well cared for and I would be happy to stay there if the need arose.
06 November 2023
My auntie recently passed away after being a resident of the care home since 2005. I would like to thank the staff and management over the years who have looked after my auntie with due diligence around care and dealing with her personal requirements and making her feel like one of the Penhill family. The care home was always very proactive in updating me about how she was and any medical issues while once a Lasting Power of Attorney was put in place the ease of receiving invoices and making payment were all made very easy by the care home admin team. I can thoroughly recommend Penhill residential care home to anyone needing care home specialists looking after family loved ones.
02 November 2023
Penhill is a very welcoming, caring home. Many of the staff, and the manager in particular went out of their way to make sure Mum's needs were met (Mum couldn't praise the manager enough). Visitors to Mum were always welcome, and I was often offered cups of tea and was able to approach staff to discuss concerns. Mum and the family would be very happy for her to return to Penhill in the future if the need arises.
03 August 2023
Always helpful and friendly and takes really good care of my mum she seems a happier person and very content since she entered the care home.
Latest Reviews for Penhill
14 August 2025
My mother spent the last 4 year sof her life at Penhill. I live in NZ and would come over every year and more or less move in for a month. I observed nothing but compassion, kindness and love from all staff at Penhill to all the residents. Mum was very happy, she really enjoyed all the daily activities at Penhill, and Penhill can sure deliver a party or celebration! It has been so reassuring that mum was so happy here for the last few years of her life and was embraced by the Penhill family...it is more than a home- it is community and loving embrace.
23 July 2025
Excellent, kind, caring, thoughtful staff. Warm and welcoming. Worried about my dad but after first week was enjoying his stay. So good, my dad did not want to return home, so he didn't!
27 June 2025
I found Penhill always, welcoming with activities, books, garden and always a willing ear from the staff if any concerns were raised. My cousin was very happy here and when she had to leave to go to a nursing home for mobility issues I realised how good Penhill really had been. Because it's quite small each resident gets attention and according to my cousin, the food was excellent.
09 April 2025
I needed to move my 92 year old mother a long way from her home to be nearer me and was very worried I wouldn't find anywhere suitable. However I found Penhill and knew almost immediately on viewing that it would be perfect. It is a family run home and all staff are fabulous. There are two chefs who will cook absolutely anything, my mum didn't eat meat, and the food was always varied and fresh. There are daily activities and the staff go the extra mile to engage with all residents. There is also the sound of laughter from the staff which I feel shows a happy and supportive team. The care Mum received at the end of her life was above and beyond with one member of staff regularly coming in on her days off to be with us and my Mum. The family are always welcomed and I enjoyed chatting to all of them whilst having a cup of tea. I would not hesitate to recommend Penhill to anyone looking for care for an older person or for themselves. It is a happy, safe, supported residential home.
18 October 2024
Polite, friendly, and helpful staff throughout, amazing service, and couldn't ask for more. The staff show a high level of compassion and skill and I would strongly recommend them to anyone that is looking for a good care home for their loved ones.
16 September 2024
We were recommended Penhill from a local GP friend, who said she would want to come here if she were ever in need of care. It is a small, caring and clean residential home, with kind staff who always offer me a cup of tea on arrival, to have with my friend. They have looked after my friend incredibly well and despite her needs increasing over the past two years, have gone the extra mile to accommodate her needs and make her feel like a real priority to them. Penhill has such a wonderful family feel to it, we knew almost immediately it was the right move for her, which was a huge relief, having moved someone who had lived in her own home until she was over 90. I feel totally confident they will look after her with the care and respect she deserves.
04 September 2024
My friend has been in Penhill for over two years now. The staff are consistently kind and respectful. My friend (93 years) is treated with dignity. The staff staff always try to do the very best for my friend, they are genuinely fond of her. The food is excellent. The staff are approachable. I am so glad that my friend is in this residential home.
13 August 2024
The staff are always very helpful and kind. Home immaculately clean and excellent food. Also, lovely gardens. They are looking after my mum very well. She is looking better than she has done for some years.
08 August 2024
I visited my friend many times and each time was a very happy experience. I was always made to feel welcome, and nothing was too much trouble. The staff were very friendly, and I was always offered a cup of tea. Penhill is a lovely care home.
24 July 2024
Penhill is an excellent care home. My mum goes there for respite care and is very comfortable there. The staff are absolutely amazing and take great care of the residents and those visiting. The facilities are great and there are many daytime activities to get involved with as well as a hairdresser and chiropodist. The home is not like others I visited where it feels more like a hotel than a home. Rooms are very homely and residents are encouraged to bring along items to make them feel relaxed. I couldn't recommend Penhill enough although I would prefer they had a room available for Mum when she next goes to stay.
24 July 2024
Dad has been at Penhill just over a year now. The staff are a great team always ready with a laugh. Dad enjoys the company and appreciates their care and respect. We live a long way off and can't visit every day so it's a great comfort to know that he is happy.
04 March 2024
My aunt lives in Penhil. On 11th February, it was her 100th birthday, and Penhill gave her a wonderful party. I brought my 102-year-old father to his sister's party. We were made to be so welcome. It was like a family party at home. All the staff were so friendly, engaging and caring. On the way home, my father said he was so comforted that his sister was in such a warm and caring "real home".
04 March 2024
My aunt has called Penhill home for nearly five years and recently celebrated her 100th birthday. Family and friends were warmly welcomed when we joined staff and fellow residents for her party. The staff have cared for my aunt through some very sad times with sympathy and compassion. I cannot praise the manager and his team, and they truly are a team, enough. Thier care cannot be bettered.
01 March 2024
I attended my aunt's 100th birthday party. Whilst having visited the beautiful home before, it was overwhelming how wonderful the staff were. Party decorations and beautiful buffet supplied. All staff are attentive to everyone's needs, nothing too much trouble. A very inclusive home. All residents are happy, interacting with each other, staff and visitors. All residents - showing character and animation in their faces and beautifully cared for. Such an amazing place. Everywhere is clean and tidy with a 'real home' atmosphere. A credit to them all.
22 February 2024
We attended the 100th birthday party of our aunt, a resident at Penhill. All the staff at Penhill couldn't have been more caring, helpful, and friendly. The afternoon was amazing, the residents all joined in and it was clear that this is a very caring, compassionate and well-run home.
14 November 2023
I went to Penhill for respite care, my first experience living in a residential home. I stayed for 4 weeks. It was good to get to know the carers. They were mostly very attentive although small things in my care were overlooked. The 'hands-on' manager and his assistants were extremely welcoming and helpful. I arrived in an apprehensive state but settled down into the routine. My room overlooked the garden, it was large and beautifully furnished. The standard of cleanliness was excellent. Well done Penhill!
08 November 2023
We are fortunate to have such a lovely home here, and would not hesitate to recommend it to anyone. It is friendly, not too big, has good facilities and was well maintained. My relative was well cared for and I would be happy to stay there if the need arose.
06 November 2023
My auntie recently passed away after being a resident of the care home since 2005. I would like to thank the staff and management over the years who have looked after my auntie with due diligence around care and dealing with her personal requirements and making her feel like one of the Penhill family. The care home was always very proactive in updating me about how she was and any medical issues while once a Lasting Power of Attorney was put in place the ease of receiving invoices and making payment were all made very easy by the care home admin team. I can thoroughly recommend Penhill residential care home to anyone needing care home specialists looking after family loved ones.
02 November 2023
Penhill is a very welcoming, caring home. Many of the staff, and the manager in particular went out of their way to make sure Mum's needs were met (Mum couldn't praise the manager enough). Visitors to Mum were always welcome, and I was often offered cups of tea and was able to approach staff to discuss concerns. Mum and the family would be very happy for her to return to Penhill in the future if the need arises.
03 August 2023
Always helpful and friendly and takes really good care of my mum she seems a happier person and very content since she entered the care home.