Submit a Review for West View Residential Care Home
136 Leicester Road, Glen Parva, Leicester, LE2 9HG
View full details of West View Residential Care HomeLatest Reviews for West View Residential Care Home
23 October 2024
My mum has been at West View since August and has settled in really well. The home manager and the whole team are warm, friendly and compassionate. They treat the residents like members of the family and provide a safe and comfortable environment. The friendly welcome is also extended to the
resident's family which makes visiting a pleasure.
21 August 2024
Excellent all round. Home from home. Thank you for making my uncle's last few months comfortable. I always felt confident that the staff gave him the respect and dignity he deserved. I would recommend you without a doubt.
20 February 2023
The staff are so caring and professional. There are lots of activities for the residents to do. There is always plenty of food and drink for the residents and the home is clean.
17 February 2023
The staff are excellent and the building is well-maintained. The home has been redecorated and they provide a good service, the staff are very friendly and helpful and they treat the residents in a dignified way. Although the building is well-maintained. Unfortunately, it was not purpose-built for a
care home.
15 February 2023
My mum went into West View Residential Care Home very unsure what was happening. The management and all the staff are fantastic, they are all loving and caring. Personally I could not have got her anywhere better. A really big thank you to you all and thanks for all your help five stars, you
wouldn't get a better care home than West View.
15 February 2023
Our dear friend has been a resident of West View Care Home for many years now. We are very happy with the care that she receives and has always met all of her health care needs, be it holistically, physically or mentally. The home has faced many hurdles over recent years with challenging times but
always kept the residents well being at the forefront of all care provided. Our friend's care needs are regularly assessed and needs are always met on an individual basis. Her room is always clean and clutter-free with regular updates and modernisation. I can not thank the team enough for all the hard work, love care and dedication they provide to my friend and all of the other residents.
06 September 2022
From the first time meeting the management and staff, I knew Mum was in the best place. My mum beams when the staff interact with her; they treat her with love and respect. They communicate well with me by phone and in person. Even when Mum was near the end of life, she was so well looked after; it
was like we were with her all the time. Lovely staff and excellent management. We are so glad Mum was able to stay here!
06 September 2022
What an amazing experience at this difficult time when you have to decide what is best for your loved one. Although surroundings are the first impressions, meeting the team and the love and care that oozes from them outshines anything. We had peace of mind after visiting Mum when we left here at
West View Residential Care Home. We would certainly recommend, and we are sure Mum would of if capable.
16 August 2022
My 93-year-old mum has been in West View Residential since 5th August 2021. She suffers from dementia. When she first arrived after being in hospital and then being discharged to a not-so-nice home that after a month I soon whisked her away from, as you can imagine she was quite confused, scared
and very out of sorts. With the love and devoted care of all the staff at West View, she has come on leaps and bounds. The staff are truly amazing. They give their residents so much love, it makes them feel safe and cared about. I visit 2-3 times a week. Each time I arrive she still knows it’s me and every time I leave I go without worrying about leaving her in such good care. I would highly recommend West View to anyone thinking of placing a loved one into residential care.
15 July 2022
My nana went to West View in an emergency and West View was very helpful with the process ensuring this was a smooth move and ensuring Nana was as comfortable as possible. Nana has done nothing but praise everyone at West View and express how happy she is there. Everyone is very caring and attentive
to my nana's needs, I would not want her anywhere else.
06 March 2021
Found everyone here very attentive, friendly and caring. They were extremely nice to him throughout our visits, and they have gone out of their way to assist him and facilitate his intake of food by offering a variety of food choice - often going out of their way to get anything he wants! Fabulous.
They all go the extra mile.
06 March 2021
I absolutely love how homely this care home is. The love they have for the residents is second to none. I am very confident that the emotional needs of my grandparents are considered and catered for. I think this home is a fantastic example of a great recruitment process of really caring people.
30 March 2020
My friend has vascular dementia and needs protecting as she is very frail and vulnerable. I feel the home provides a place of safety. She is warm and well kept. She can be demanding but the carers are very kind and understanding.
I have peace of mind that she is in a good home with plenty going on
around her.
04 March 2020
I extremely enjoyed visiting my grandma at West View, all at West View were so welcoming and I couldn't have asked for a more homely atmosphere. My grandma was telling me all about the fun activities she had been involved with over the weekend. The carers are so caring and they really do show it. I
know my grandma is well looked after and I always look forward to travelling and seeing everyone at West View.
25 February 2020
We are very happy with the care that our sister receives, the quality of care and kindness of the staff really shows and gives us a great deal of reassurance that we do not have to worry as much as we did prior to West View.
24 February 2020
My mother is very happy at West View. At home, she was often tearful and complained of loneliness and boredom, which put pressure on the family. Life is far less stressed now for all concerned.
18 February 2020
I am very happy indeed that my Mum is at West View. The manager and the staff are very friendly, helpful and very approachable. They always let us know about Mum and are very attentive to her care and needs. Would highly recommend the home to anyone.
08 April 2019
I visit my long and close friend every week. She seems very happy and contented and has found a love for artwork.
08 April 2019
Dad was moved to West View after first home closed. The staff immediately (and continue to do so) make Dad happy, healthy and well looked after in a safe and loving environment. Communication with me has been excellent. Dad has a small number of visitors (vicar, friends and family) and they say
exactly the same. When I visit I am always included in meetings with the doctor and carers. It may not look the Ritz but the care and other important things are excellent.
26 September 2017
My sister needed care after a nasty fall and was then not able to look after herself.
West View has proved to be a lifeline for us.
She has settled in and we are amazed how content and happy she is.
This is due to the caring attitude of the staff and management team.
We can go and visit any time
of day without making an appointment.
And at all times she is clean, happy and contented.
The home is always busy, does all sorts of activities and I would like to say a big thank you.
Latest Reviews for West View Residential Care Home
23 October 2024
My mum has been at West View since August and has settled in really well. The home manager and the whole team are warm, friendly and compassionate. They treat the residents like members of the family and provide a safe and comfortable environment. The friendly welcome is also extended to the
resident's family which makes visiting a pleasure.
21 August 2024
Excellent all round. Home from home. Thank you for making my uncle's last few months comfortable. I always felt confident that the staff gave him the respect and dignity he deserved. I would recommend you without a doubt.
20 February 2023
The staff are so caring and professional. There are lots of activities for the residents to do. There is always plenty of food and drink for the residents and the home is clean.
17 February 2023
The staff are excellent and the building is well-maintained. The home has been redecorated and they provide a good service, the staff are very friendly and helpful and they treat the residents in a dignified way. Although the building is well-maintained. Unfortunately, it was not purpose-built for a
care home.
15 February 2023
My mum went into West View Residential Care Home very unsure what was happening. The management and all the staff are fantastic, they are all loving and caring. Personally I could not have got her anywhere better. A really big thank you to you all and thanks for all your help five stars, you
wouldn't get a better care home than West View.
15 February 2023
Our dear friend has been a resident of West View Care Home for many years now. We are very happy with the care that she receives and has always met all of her health care needs, be it holistically, physically or mentally. The home has faced many hurdles over recent years with challenging times but
always kept the residents well being at the forefront of all care provided. Our friend's care needs are regularly assessed and needs are always met on an individual basis. Her room is always clean and clutter-free with regular updates and modernisation. I can not thank the team enough for all the hard work, love care and dedication they provide to my friend and all of the other residents.
06 September 2022
From the first time meeting the management and staff, I knew Mum was in the best place. My mum beams when the staff interact with her; they treat her with love and respect. They communicate well with me by phone and in person. Even when Mum was near the end of life, she was so well looked after; it
was like we were with her all the time. Lovely staff and excellent management. We are so glad Mum was able to stay here!
06 September 2022
What an amazing experience at this difficult time when you have to decide what is best for your loved one. Although surroundings are the first impressions, meeting the team and the love and care that oozes from them outshines anything. We had peace of mind after visiting Mum when we left here at
West View Residential Care Home. We would certainly recommend, and we are sure Mum would of if capable.
16 August 2022
My 93-year-old mum has been in West View Residential since 5th August 2021. She suffers from dementia. When she first arrived after being in hospital and then being discharged to a not-so-nice home that after a month I soon whisked her away from, as you can imagine she was quite confused, scared
and very out of sorts. With the love and devoted care of all the staff at West View, she has come on leaps and bounds. The staff are truly amazing. They give their residents so much love, it makes them feel safe and cared about. I visit 2-3 times a week. Each time I arrive she still knows it’s me and every time I leave I go without worrying about leaving her in such good care. I would highly recommend West View to anyone thinking of placing a loved one into residential care.
15 July 2022
My nana went to West View in an emergency and West View was very helpful with the process ensuring this was a smooth move and ensuring Nana was as comfortable as possible. Nana has done nothing but praise everyone at West View and express how happy she is there. Everyone is very caring and attentive
to my nana's needs, I would not want her anywhere else.
06 March 2021
Found everyone here very attentive, friendly and caring. They were extremely nice to him throughout our visits, and they have gone out of their way to assist him and facilitate his intake of food by offering a variety of food choice - often going out of their way to get anything he wants! Fabulous.
They all go the extra mile.
06 March 2021
I absolutely love how homely this care home is. The love they have for the residents is second to none. I am very confident that the emotional needs of my grandparents are considered and catered for. I think this home is a fantastic example of a great recruitment process of really caring people.
30 March 2020
My friend has vascular dementia and needs protecting as she is very frail and vulnerable. I feel the home provides a place of safety. She is warm and well kept. She can be demanding but the carers are very kind and understanding.
I have peace of mind that she is in a good home with plenty going on
around her.
04 March 2020
I extremely enjoyed visiting my grandma at West View, all at West View were so welcoming and I couldn't have asked for a more homely atmosphere. My grandma was telling me all about the fun activities she had been involved with over the weekend. The carers are so caring and they really do show it. I
know my grandma is well looked after and I always look forward to travelling and seeing everyone at West View.
25 February 2020
We are very happy with the care that our sister receives, the quality of care and kindness of the staff really shows and gives us a great deal of reassurance that we do not have to worry as much as we did prior to West View.
24 February 2020
My mother is very happy at West View. At home, she was often tearful and complained of loneliness and boredom, which put pressure on the family. Life is far less stressed now for all concerned.
18 February 2020
I am very happy indeed that my Mum is at West View. The manager and the staff are very friendly, helpful and very approachable. They always let us know about Mum and are very attentive to her care and needs. Would highly recommend the home to anyone.
08 April 2019
I visit my long and close friend every week. She seems very happy and contented and has found a love for artwork.
08 April 2019
Dad was moved to West View after first home closed. The staff immediately (and continue to do so) make Dad happy, healthy and well looked after in a safe and loving environment. Communication with me has been excellent. Dad has a small number of visitors (vicar, friends and family) and they say
exactly the same. When I visit I am always included in meetings with the doctor and carers. It may not look the Ritz but the care and other important things are excellent.
26 September 2017
My sister needed care after a nasty fall and was then not able to look after herself.
West View has proved to be a lifeline for us.
She has settled in and we are amazed how content and happy she is.
This is due to the caring attitude of the staff and management team.
We can go and visit any time
of day without making an appointment.
And at all times she is clean, happy and contented.
The home is always busy, does all sorts of activities and I would like to say a big thank you.