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West View Residential Care Home

136 Leicester Road, Glen Parva, Leicester, Leicestershire LE2 9HG
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West View Residential Care Home, Leicester
West View Residential Care Home, Leicester
West View Residential Care Home, Leicester

West View has been a cornerstone of the community since 1977, offering exceptional care in a boutique-style building known for its stunning interiors and welcoming atmosphere to over a 1,000 residents in its lifetime. The home features a beautiful garden, inviting residents to enjoy the outdoors in a secure and tranquil setting.

The dedicated team at West View provides compassionate, round-the-clock care tailored to each resident’s unique needs. With an emphasis...  

Care Provided by West View Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 19 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,295From £1,295
Residential Dementia CareFrom £1,295From £1,295

Fees are determined by carrying out a free, no-obligation care assessment. If you're interested in this, please feel free to contact our team of healthcare specialists and they'll be able to support you with any question you have.

Contact West View Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Naomi Steel(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2026
  • Number of floors: 2

Room Information

  • Single Rooms (19)
  • Single Rooms with ensuite Wet Room (7)

Visiting

  • At West View, visiting hours are flexible and available seven days a week. The home encourage relatives, friends, and other visitors to spend meaningful time at the facility and participate in day-to-day activities, aligning with the preferences of both residents and guests. To ensure a peaceful dining experience for loved ones and others, the home kindly request that visitors avoid visiting during meal times, a practice they refer to as 'protected meal times'.

Parking

  • On site car parking space is available for residents and their loved ones when visiting.

West View Residential Care Home Reviews (31)

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9.3

West View Residential Care Home has a Review Score of 9.3 (9.280) out of 10, based on 5 reviews in the last 2 years. Over all time West View Residential Care Home has 31 reviews.

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Review from Debbie R (Daughter of Resident) published on 26 May 2026 Submitted via Website
Overall Experience

My mum has been in West View for 5 weeks and has settled in really quickly. The family always receive a welcome when we visit and the whole team are friendly and nothing is to much trouble. The activities they hold include everyone and for the 60's/70's event it was so great and heart-warming to see the mum I remember singing along and joining in having fun.

Reply from Alexandra Cooke, Customer Engagement at West View Residential Care Home

This is such a lovely review! Thank you so much for taking the time out to leave this review. We are so glad the team at West View and Midlands Care were able to make your and Mum's experience in care stand out. Thank you once again!

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Review from Gary P (Son of Resident) published on 22 May 2026 Submitted via Postal Card
Overall Experience

My mum has received very good, attentive and kind care since her admission to West View Care Home at Glen Parva. During my mum's stay, my mum's husband passed away. Despite her lack of mobility, all the staff management alike went to great lengths to make the day work, and this is something that will never be forgotten. Thank you.

Reply from Alexandra Cooke, Customer Engagement at West View Residential Care Home

Thank you for your heartfelt review and for sharing your experience with West View Care Home. We are so pleased to hear that your mum has received attentive, kind, and compassionate care since moving into the home.

We were deeply saddened to hear of your mum's husband's passing, and we are...  

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Review from Sharon E (Daughter of Resident) published on 6 March 2026 Submitted via Website
Overall Experience

Putting my dad in a care home is the hardest decision we have ever had to make. After a long unsettling day in hospital dad was taken to West View, upset and disoriented I was ready to take him home but then the carers took him to his bedroom, got him ready for bed and by the time we left he was snuggled up and having a laugh with the carers and from that moment we were happy to leave him in their excellent care. West View feels very homely; the residents and families are lovely. Dad always had plenty to drink and eat, and we were always offered a drink when we visited. They made dad feel cherished, respected and cared for. We would like to thank all the team at West View for taking care of dad, and to let them know they do a difficult job, but they make such a difference to people's lives.

Reply from Alexandra Cooke, Customer Engagement at West View Residential Care Home

Thank you so much for taking the time out to add this review. We completely understand how difficult it is for family and loved ones to be placed into care homes, but it is so nice to see your recognition for the dedication and compassion displayed by our team. We always strive to provide the best care for our residents and loved ones. Thank you once again!

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Review from Janice A (Daughter of Resident) published on 23 October 2024 Submitted via Website
Overall Experience

My mum has been at West View since August and has settled in really well. The home manager and the whole team are warm, friendly and compassionate. They treat the residents like members of the family and provide a safe and comfortable environment. The friendly welcome is also extended to the resident's family which makes visiting a pleasure.

Reply from Alexandra Cooke, Customer Engagement at West View Residential Care Home

Thank you for your lovely review. We're so glad to hear your mum has settled in well and that you feel welcomed when visiting. Our team works hard to create a safe, homely environment and we're thrilled that it's been a positive experience for both of you!

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Review from John B (Nephew of Resident) published on 21 August 2024 Submitted via Website
Overall Experience

Excellent all round. Home from home. Thank you for making my uncle's last few months comfortable. I always felt confident that the staff gave him the respect and dignity he deserved. I would recommend you without a doubt.

Reply from Alexandra Cooke, Customer Engagement at West View Residential Care Home

Thank you for your kind words. We're grateful that we could make your uncle's last few months comfortable and provide the care and respect he deserved. Your confidence in our team means a lot and we will certainly pass your kind words onto them.

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Review from Carolyn M (Daughter of Resident) published on 20 February 2023 Submitted via Postal Card
Overall Experience

The staff are so caring and professional. There are lots of activities for the residents to do. There is always plenty of food and drink for the residents and the home is clean.

Reply from Lara Howitt, Office Associate at West View Residential Care Home
Dear Carolyn,

Thank you so much for such lovely feedback in regards to our home and the caring staff we have! We really appreciate your kind words!

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Review from Patrick M (Son-in-law of Resident) published on 17 February 2023 Submitted via Website
Overall Experience

The staff are excellent and the building is well-maintained. The home has been redecorated and they provide a good service, the staff are very friendly and helpful and they treat the residents in a dignified way. Although the building is well-maintained. Unfortunately, it was not purpose-built for a care home.

Reply from Lara Howitt, Office Associate at West View Residential Care Home

Dear Patrick, Thank you so much for such kind words, we are always appreciative of good feedback in regard to our staff and the care they provide. We also appreciate the lovely comments in regard to our maintenance team and will be sure to pass this along to them!

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Review from Thomas B (Son of Resident) published on 15 February 2023 Submitted via Website
Overall Experience

My mum went into West View Residential Care Home very unsure what was happening. The management and all the staff are fantastic, they are all loving and caring. Personally I could not have got her anywhere better. A really big thank you to you all and thanks for all your help five stars, you wouldn't get a better care home than West View.

Reply from Lara Howitt, Office Associate at West View Residential Care Home

Dear Thomas, thank you so much for such a positive 5-star review across the board! We are so glad you feel this way about our management and staff and we are very proud! We are so grateful for the lovely words you have for the home and will be sure to make them aware of this!

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Review from Roxzanne H (Next of Kin) published on 15 February 2023 Submitted via Website
Overall Experience

Our dear friend has been a resident of West View Care Home for many years now. We are very happy with the care that she receives and has always met all of her health care needs, be it holistically, physically or mentally. The home has faced many hurdles over recent years with challenging times but always kept the residents well being at the forefront of all care provided. Our friend's care needs are regularly assessed and needs are always met on an individual basis. Her room is always clean and clutter-free with regular updates and modernisation. I can not thank the team enough for all the hard work, love care and dedication they provide to my friend and all of the other residents.

Reply from Jordan Simpson, Office Associate at West View Residential Care Home
Dear Roxzanne,

Thank you so much for your kind words and your 5-star reviews we have received! This means the world to us and is greatly appreciated by all. We are so glad you are so happy with the care your friend has received, we are honoured to be the ones able to care for her. We are so...  

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Review from Jane A (Daughter-in-law of Resident) published on 6 September 2022 Submitted via Postal Card
Overall Experience

What an amazing experience at this difficult time when you have to decide what is best for your loved one. Although surroundings are the first impressions, meeting the team and the love and care that oozes from them outshines anything. We had peace of mind after visiting Mum when we left here at West View Residential Care Home. We would certainly recommend, and we are sure Mum would of if capable.

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Review from Steve A (Son of Resident) published on 6 September 2022 Submitted via Postal Card
Overall Experience

From the first time meeting the management and staff, I knew Mum was in the best place. My mum beams when the staff interact with her; they treat her with love and respect. They communicate well with me by phone and in person. Even when Mum was near the end of life, she was so well looked after; it was like we were with her all the time. Lovely staff and excellent management. We are so glad Mum was able to stay here!

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Review from A G (Daughter of Resident) published on 16 August 2022 Submitted via Website
Overall Experience

My 93-year-old mum has been in West View Residential since 5th August 2021. She suffers from dementia. When she first arrived after being in hospital and then being discharged to a not-so-nice home that after a month I soon whisked her away from, as you can imagine she was quite confused, scared and very out of sorts. With the love and devoted care of all the staff at West View, she has come on leaps and bounds. The staff are truly amazing. They give their residents so much love, it makes them feel safe and cared about. I visit 2-3 times a week. Each time I arrive she still knows it’s me and every time I leave I go without worrying about leaving her in such good care. I would highly recommend West View to anyone thinking of placing a loved one into residential care.

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Review from L M (Granddaughter of Resident) published on 15 July 2022 Submitted via Website
Overall Experience

My nana went to West View in an emergency and West View was very helpful with the process ensuring this was a smooth move and ensuring Nana was as comfortable as possible. Nana has done nothing but praise everyone at West View and express how happy she is there. Everyone is very caring and attentive to my nana's needs, I would not want her anywhere else.

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Review from Christine M (Daughter-in-law of Resident) published on 6 March 2021 Submitted via Postal Card
Overall Experience

Found everyone here very attentive, friendly and caring. They were extremely nice to him throughout our visits, and they have gone out of their way to assist him and facilitate his intake of food by offering a variety of food choice - often going out of their way to get anything he wants! Fabulous. They all go the extra mile.

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Review from H B (Granddaughter of Resident) published on 6 March 2021 Submitted via Postal Card
Overall Experience

I absolutely love how homely this care home is. The love they have for the residents is second to none. I am very confident that the emotional needs of my grandparents are considered and catered for. I think this home is a fantastic example of a great recruitment process of really caring people.

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Review from Carol B (Friend of Resident) published on 30 March 2020 Submitted via Postal Card
Overall Experience
My friend has vascular dementia and needs protecting as she is very frail and vulnerable. I feel the home provides a place of safety. She is warm and well kept. She can be demanding but the carers are very kind and understanding.

I have peace of mind that she is in a good home with plenty going on around her.

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Review from Hannah C (Granddaughter of Resident) published on 4 March 2020 Submitted via Website
Overall Experience

I extremely enjoyed visiting my grandma at West View, all at West View were so welcoming and I couldn't have asked for a more homely atmosphere. My grandma was telling me all about the fun activities she had been involved with over the weekend. The carers are so caring and they really do show it. I know my grandma is well looked after and I always look forward to travelling and seeing everyone at West View.

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Review from Pauline R (Sister of Resident) published on 25 February 2020 Submitted via Website
Overall Experience

We are very happy with the care that our sister receives, the quality of care and kindness of the staff really shows and gives us a great deal of reassurance that we do not have to worry as much as we did prior to West View.

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Review from Richard H (Son of Resident) published on 24 February 2020 Submitted via Website
Overall Experience

My mother is very happy at West View. At home, she was often tearful and complained of loneliness and boredom, which put pressure on the family. Life is far less stressed now for all concerned.

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Review from Paul G (Son of Resident) published on 18 February 2020 Submitted via Website
Overall Experience

I am very happy indeed that my Mum is at West View. The manager and the staff are very friendly, helpful and very approachable. They always let us know about Mum and are very attentive to her care and needs. Would highly recommend the home to anyone.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 April 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 27 July 2026

There are limited rooms available at West View - Care Home Leicestershire. Newly refurbished and large rooms. All residents have access to an amazing activity schedule and landscaped gardens. We understand how difficult this journey is - let us help you ease the pressure. Book a tour of our lovely home, and meet the amazing team to discuss next steps on your journey with us.

News (0) & Events (0)

News

There are no news items for West View Residential Care Home.

Upcoming Events

There are no upcoming events for West View Residential Care Home.

Awards / Recognitions (4)

Accreditations

There are no accreditations posted yet for West View Residential Care Home.

Meet the Team (2)

Naomi Steel
Naomi SteelJob Title:Home ManagerJoined: 2026

Naomi proudly represents West View - Care Home Leicestershire as the Home Manager. With a wealth of experience in the care sector, having worked her way up, she is extremely passionate about leadership and providing excellent care to all.

Laura Mildenhall
Laura MildenhallJob Title:Deputy ManagerJoined: 2018

Laura has been a valued member of the West View Home family for many years, beginning her journey in care and progressing to her current role as our wonderful Deputy Manager. Known for her caring and compassionate nature, Laura truly puts residents at the heart of everything she does, bringing warmth and dedication that make her the heart of the home. She works closely alongside Naomi, forming a strong and supportive leadership team that ensures the highest standards of care for everyone at West View.

Frequently Asked Questions about West View Residential Care Home

What types of Care is West View Residential Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does West View Residential Care Home have?

There are 19 Single Rooms.

What are the Facilities & Services at West View Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is West View Residential Care Home to the centre of Leicester?

3.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact West View Residential Care Home to verify any information. View our terms and conditions. West View Residential Care Home has an Enhanced Service -more info.