West View Residential Care Home

My mum has been in West View for 5 weeks and has settled in really quickly. The family always receive a welcome when we visit and the whole team are friendly and nothing is to much trouble. The activities they hold include everyone and for the 60's/70's event it was so great and heart-warming to see the mum I remember singing along and joining in having fun.

My mum has received very good, attentive and kind care since her admission to West View Care Home at Glen Parva. During my mum's stay, my mum's husband passed away. Despite her lack of mobility, all the staff management alike went to great lengths to make the day work, and this is something that will never be forgotten. Thank you.

Putting my dad in a care home is the hardest decision we have ever had to make. After a long unsettling day in hospital dad was taken to West View, upset and disoriented I was ready to take him home but then the carers took him to his bedroom, got him ready for bed and by the time we left he was snuggled up and having a laugh with the carers and from that moment we were happy to leave him in their excellent care. West View feels very homely; the residents and families are lovely. Dad always had plenty to drink and eat, and we were always offered a drink when we visited. They made dad feel cherished, respected and cared for. We would like to thank all the team at West View for taking care of dad, and to let them know they do a difficult job, but they make such a difference to people's lives.

My mum has been at West View since August and has settled in really well. The home manager and the whole team are warm, friendly and compassionate. They treat the residents like members of the family and provide a safe and comfortable environment. The friendly welcome is also extended to the resident's family which makes visiting a pleasure.

Excellent all round. Home from home. Thank you for making my uncle's last few months comfortable. I always felt confident that the staff gave him the respect and dignity he deserved. I would recommend you without a doubt.

The staff are so caring and professional. There are lots of activities for the residents to do. There is always plenty of food and drink for the residents and the home is clean.

The staff are excellent and the building is well-maintained. The home has been redecorated and they provide a good service, the staff are very friendly and helpful and they treat the residents in a dignified way. Although the building is well-maintained. Unfortunately, it was not purpose-built for a care home.

My mum went into West View Residential Care Home very unsure what was happening. The management and all the staff are fantastic, they are all loving and caring. Personally I could not have got her anywhere better. A really big thank you to you all and thanks for all your help five stars, you wouldn't get a better care home than West View.

Our dear friend has been a resident of West View Care Home for many years now. We are very happy with the care that she receives and has always met all of her health care needs, be it holistically, physically or mentally. The home has faced many hurdles over recent years with challenging times but always kept the residents well being at the forefront of all care provided. Our friend's care needs are regularly assessed and needs are always met on an individual basis. Her room is always clean and clutter-free with regular updates and modernisation. I can not thank the team enough for all the hard work, love care and dedication they provide to my friend and all of the other residents.

What an amazing experience at this difficult time when you have to decide what is best for your loved one. Although surroundings are the first impressions, meeting the team and the love and care that oozes from them outshines anything. We had peace of mind after visiting Mum when we left here at West View Residential Care Home. We would certainly recommend, and we are sure Mum would of if capable.

From the first time meeting the management and staff, I knew Mum was in the best place. My mum beams when the staff interact with her; they treat her with love and respect. They communicate well with me by phone and in person. Even when Mum was near the end of life, she was so well looked after; it was like we were with her all the time. Lovely staff and excellent management. We are so glad Mum was able to stay here!

My 93-year-old mum has been in West View Residential since 5th August 2021. She suffers from dementia. When she first arrived after being in hospital and then being discharged to a not-so-nice home that after a month I soon whisked her away from, as you can imagine she was quite confused, scared and very out of sorts. With the love and devoted care of all the staff at West View, she has come on leaps and bounds. The staff are truly amazing. They give their residents so much love, it makes them feel safe and cared about. I visit 2-3 times a week. Each time I arrive she still knows it’s me and every time I leave I go without worrying about leaving her in such good care. I would highly recommend West View to anyone thinking of placing a loved one into residential care.

My nana went to West View in an emergency and West View was very helpful with the process ensuring this was a smooth move and ensuring Nana was as comfortable as possible. Nana has done nothing but praise everyone at West View and express how happy she is there. Everyone is very caring and attentive to my nana's needs, I would not want her anywhere else.

Found everyone here very attentive, friendly and caring. They were extremely nice to him throughout our visits, and they have gone out of their way to assist him and facilitate his intake of food by offering a variety of food choice - often going out of their way to get anything he wants! Fabulous. They all go the extra mile.

I absolutely love how homely this care home is. The love they have for the residents is second to none. I am very confident that the emotional needs of my grandparents are considered and catered for. I think this home is a fantastic example of a great recruitment process of really caring people.

I have peace of mind that she is in a good home with plenty going on around her.

I extremely enjoyed visiting my grandma at West View, all at West View were so welcoming and I couldn't have asked for a more homely atmosphere. My grandma was telling me all about the fun activities she had been involved with over the weekend. The carers are so caring and they really do show it. I know my grandma is well looked after and I always look forward to travelling and seeing everyone at West View.

We are very happy with the care that our sister receives, the quality of care and kindness of the staff really shows and gives us a great deal of reassurance that we do not have to worry as much as we did prior to West View.

My mother is very happy at West View. At home, she was often tearful and complained of loneliness and boredom, which put pressure on the family. Life is far less stressed now for all concerned.

I am very happy indeed that my Mum is at West View. The manager and the staff are very friendly, helpful and very approachable. They always let us know about Mum and are very attentive to her care and needs. Would highly recommend the home to anyone.