West View Residential Care Home

136 Leicester Road, Glen Parva, Leicester LE2 9HG
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8.7 28 Reviews
  • West View Residential Care Home, Leicester
West View has been a cornerstone of the community since 1977, offering exceptional care in a boutique-style building known for its stunning interiors and welcoming atmosphere to over a 1,000 residents in its lifetime. The home features a beautiful garden, inviting residents to enjoy the outdoors in a secure and tranquil setting.

The dedicated team at West View provides compassionate, round-the-clock care tailored to each resident’s unique needs. With an emphasis on fresh, home-cooked meals and a vibrant activities programme, residents can enjoy a fulfilling and engaging daily life.

Families are reassured by West View’s transparent, all-inclusive fee structure and the team’s unwavering commitment to creating a nurturing and supportive environment. The home’s ‘Good’ CQC rating (February 2020) highlights its excellence in care, making it a trusted and valued part of the community.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 19 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1175
  • Self-Funded Residential Dementia Care: from £1175
  • RESPITE Self-Funded Residential Care: from £1175
  • RESPITE Self-Funded Residential Dementia Care: from £1175

Fees are determined by carrying out a free, no-obligation care assessment. If you're interested in this, please feel free to contact our team of healthcare specialists and they'll be able to support you with any question you have.

These prices are only a guideline, please contact West View Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Teresa Spires (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Referral and Funded
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (19)
  • Single Rooms with Ensuite Wet Room (7)

Visiting

  • At West View, visiting hours are flexible and available seven days a week. The home encourage relatives, friends, and other visitors to spend meaningful time at the facility and participate in day-to-day activities, aligning with the preferences of both residents and guests. To ensure a peaceful dining experience for loved ones and others, the home kindly request that visitors avoid visiting during meal times, a practice they refer to as 'protected meal times'.

Parking

  • On site car parking space is available for residents and their loved ones when visiting.

West View Residential Care Home Reviews (28)

8.7

West View Residential Care Home has a Review Score of 8.7 (8.651) out of 10, based on 2 reviews in the last 2 years.
Over all time West View Residential Care Home has 28 reviews.

Overall Experience
  • 19
  • 9
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Date Published
  • 28
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  • 1
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  • 26
Reviewer Connection to West View Residential Care Home
  • 6
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  • 3
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  • 2
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  • 2
  • 1
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Total of 28, showing 21-28
Review from Paul B (Son of Resident) published on 17 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father who has Alzheimer's was taken ill when mum into hospital. West View House treated dad with great respect and care and made him feel comfortable very quickly.
The house was well run and the staff were excellent for the 7 days of respite care required.
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Review from Teresa J (Wife of Resident) published on 15 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband enjoyed his time at the home and settled in well.
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Review from S B (Daughter of Resident) published on 13 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff.
Friendly.
Informative.
Good at communication with me (doctor) and with mother (resident).
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Review from D B (Son-in-law of Resident) published on 8 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good staff, friendly and informative.
Lacks residential visiting area.
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Review from Chris V (Son-in-law of Resident) published on 1 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law was a resident here previously and I have always found the staff to be patient, helpful and caring.
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Review from Catherine M (Daughter of Resident) published on 9 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers at the home are excellent. They are always helpful to residents and visitors alike and nothing is too much trouble. My father and the other residents are treated with dignity and the carers are compassionate when it comes to end of life care. The home is always clean and comfortable, both
in the communal areas and the residents own rooms. Residents have a good choice of food and my father looks forward to meal times.
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Review from Sarah B (Daughter of Resident) published on 7 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care given at West View is excellent. The staff are very caring and always look out for the residents in the home. It's good knowing that homes like this exist with genuine carers. Plenty of food choices and always a range of activities.
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Review from A P (Niece of Resident) published on 29 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A thank you just doesn't seem enough for this home who looked after my 100 year old aunty. The carers where compassionate and gave my aunty so much love and care, she often told me how lucky she was to live at West View.
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Current Review Score: 8.7 (8.651)

Overview of Review Score

The Review Score of 8.7 (8.651) out of 10 for West View Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.7 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for West View Residential Care Home is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.651 Points relating to the number of positive Reviews for West View Residential Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8. 2 Positive Reviews ÷ 3.8 = 0.526
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Apr 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 21 Aug 2025

There are limited rooms available at West View - Care Home Leicestershire. Newly refurbished and large rooms. All residents have access to an amazing activity schedule and landscaped gardens. We understand how difficult this journey is - let us help you ease the pressure. Book a tour of our lovely home, and meet the amazing team to discuss next steps on your journey with us.

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Awards / Recognitions (4)

Meet the Team (3)

Teresa

Teresa Spiers

Job Title: Home Manager Joined: 2025

Tess is our wonderful Manager at West View!

Emily

Emily Baker

Job Title: Deputy Manager Joined: 2024

Emily is the vibrant and caring Deputy Manager at West View, known for her infectious positivity and genuine love for the residents. Her bubbly personality lights up every room, and she goes above and beyond to ensure that each resident feels valued, respected, and happy. Whether it's organizing fun activities, sharing a laugh, or offering a comforting word, Emily’s goal is always to bring smiles to the faces of those in her care.

Dixie

Dixie R

Job Title: Admissions Manager Joined: 2025

Navigating care is difficult - let us help you. Dixie is the Admissions Manager at West View with an exceptional level of experience in the Health & Social Care sector, leading the way in fantastic and person-centric service provision for all. Need honest, clear advice on care? Dixie supports all families and loved ones. Please call and let us help guide your journey.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact West View Residential Care Home to verify any information. View our terms and conditions. West View Residential Care Home has an Enhanced Service - more info.