Submit a Review for Wilton Manor Care Home
Wilton Avenue, Southampton, SO15 2HA
View full details of Wilton Manor Care HomeLatest Reviews for Wilton Manor Care Home
21 May 2026
I witnessed a magical and caring interaction between a distressed resident and the maintenance man. He sat beside the bed and calmly talked to the resident and held his hand. He stayed a while until the resident calmed down.it was a genuine gesture as he interacts with everybody, including us
visitors. Nothing is too much trouble. What a great staff team u have, thank you
15 May 2026
Our very grateful thanks to all the staff at Wilton Manor, from reception, nursing, carers, activities, housekeeping and maintenance. Everyone was so very kind to Brian who was a resident for almost three years. Nothing was too much trouble and the care he was given was outstanding. Going into
Wilton Manor feels like a family. The gardens have been recently had a make over and are now a lovely outside space for the residents.
12 May 2026
Monday 20th April we took my mum (top floor resident) to a wonderful music concert garden party. The venue was attended by lots of residents (all different stages of dementia). It was so lovely seeing the joy on faces that singing can release!! My sister and myself and mum all had a great
afternoon. We want to thank the entertainment ladies and staff who worked so hard to make the magic happen. The new garden layout is a definite wise investment and we are looking forward to many more events.
29 April 2026
I would like to praise the manager and her team of amazing professional staff for the beautiful garden which has been created for the residents to enjoy.For the last few days I have been privileged to take my husband down in the garden to enjoy the tranquility and beautiful trees and plant's,.many
of which are sensory plants.Coffee and biscuits are enjoyed under the beige umbrellas and really comfortable chairs and sofas a place also where residents can perhaps have a quiet moment of reflection.I consider myself so fortunate that my husband is residing at Wilton Manor,the standard of care is exceptional and the staff are all approachable so if you do have any concerns they can be addressed.Thank you to each and every one of you for the love and care you give each resident.
03 March 2026
My mother has resided at this care home for several years and l would like to say thank you for the care she has received. On entering the care home the atmosphere is friendly. The staff are kind and friendly towards the residents.They work as a team with the different situations that do
occur.activities are well planned throughout the day to suit the residents.Food is catered to the individual needs. The chef will do their best to help with any concerns.
23 February 2026
My mother has been at Wilton Manor for several years. We have always been impressed by the care provided. The team are excellent; the carers and nurses are lovely and kind, respectful and friendly with my mother. So too are the entertainment team who endeavour to provide a range of different
activities/ entertainment that really are making a difference for residents.
The atmosphere in Wilton Manor is welcoming, friendly and caring and always professional. An excellent balance.
Thank you all!
22 January 2026
Dementia and end of life care excellent. Staff, nurses and manager approachable and caring. Facilities very good, food of good quality and patients are maintained in a secure and safe environment. I Would recommend this facility for this type of care.
16 January 2026
My husband came to Wilton Manor after a long stay in hospital where his care was barely adequate in my opinion. Since being at WM he is mych improved, his weight is better, he is more often alert and responsive and he can feed and drink with a little support. He has dementia and so there are good
and bad days. When he was in hospital there were only bad and worse days. He gets good care and he loves Lucy and Laura almost as much as his cuddly toys.
09 January 2026
The care staff have been so kind to me and my mum who has late stage dementia. I feel very supported by them through the difficult days that I have shared whilst visiting my mum .
The level of care at Wilton Manor is of a very high standard and I couldn't wish for a better care home for my mum .
She is safe and well looked after . Thank you to all the staff
22 December 2025
My mother has been in Witton Manor just short of 3 years. During her stay, she has settled in well and is much calmer. She is always clean and well dressed, her medications are given on time, and food and drinks are regular and often. All in all, I am very happy with her care.
17 December 2025
A week after my mother moved into Wilton Manor she said "When I arrived I felt worthless and afraid unable to do anything for myself. The staff are so kind and friendly. They encourage me to do things for myself. I feel confident even powerful always to ask if I need something. I sit with others at
lunch and no long have to be fed. The food is lovely I am not scared to eat because it's a special diet and I don't feel unwell after eating. The residents are friendly and chat with me. For the first time in ages I feel like part of the community and not isolated." My mothers journey has been difficult she is SSI and has dementia and heart issues, mostly importantly she is still a person with feelings. Thank you so much Wilton Manor for recognising this!
08 December 2025
My mum has been a resident at Wilton Manor since 2021 after struggling at home. My mums life was greatly improved after she moved into the care home where she receives the highest standard of care and seems much happier. Wilton manor is a lovely care home with a real family feel about it and I'm so
pleased we found Wilton manor for my Mum. The manager is friendly, approachable and truly caring, the activity team is amazing and the Food is varied and of a high standard and the chef is always willing to cater to individual needs. Thank you Wilton Manor
18 November 2025
The care my mother has received as she nears the end of her life has been excellent. The support I and my siblings have also received has been outstanding and welcomed by all, especially from the home manager, deputy manager, ground floor unit manager and from the activities co-ordinator who has
provided little personal touches toward my mothers comfort has been especially touching. These staff members are as asset to your organisation who go above and beyond for my mother and us.
25 September 2025
We'd like to share our heartfelt gratitude for the team at Wilton Manor, who have looked after our 90-year-old mother with dementia with genuine care and respect. From the beginning, the atmosphere has felt open and positive, full of warmth, smiles, and a real sense of friendship and engagement
between staff and residents.
The staff are always willing to keep us updated on Mum's wellbeing, which gives us great peace of mind. Whether it's a small change in her routine or a moment of joy she's experienced, they're happy to share, and it means a lot to us as a family. One of the things we value most is the flexibility around visiting. With different family members juggling work and other commitments, it's been a relief to know we can visit and stay a while and we are always made to feel welcome. The management and care team have created a space where our family and our Mum is able to feel content, relaxed and truly cared for. We're grateful to everyone there.
02 May 2025
It is reassuring for me and my siblings to know that Mum is safe, comfortable and being cared for by kind, patient and respectful people. The staff are first class and we can't praise them enough. The home is well-run, kept clean and tidy and feels warm and welcoming.
My only concern is the steady
increase in fees, which have risen by 26% in the 2 1/2 years Mum has been a resident.
02 May 2025
My mother was very distressed when I moved her into Wilton Manor but the staff managed the very stressful situation extremely well and have cared for her with compassion since that time. My only concern is the fast rise in fees!
23 April 2025
My mum has been in the care home for several years.
She has been and still is well cared for with compassion, dignity and excellent care from the staff. There are a few carers who go over and above when looking after Mum. Mum is happy, content and looks upon the care home as her home.
She is safe,
happy, treated well, stimulated and treated as a human being; who matters.
28 January 2025
The kindness, care and compassion shown towards my mum and us (her family) was outstanding. The staff are not just doing a job, they really do care about the residents.
24 October 2024
Our friend has been a resident at Wilton Manor Care Home for two years. The staff went to great lengths to help her settle. Her wellbeing greatly improved due to the care she received. We have been pleased with not only how her needs have been provided for but also the good relationships with staff.
We have also been pleased with the guidance we have received from management.
25 July 2024
I would definitely recommend this care home. It has a wonderful family atmosphere and all the staff are kind and caring. They all look after Mum so well and completely understand her care needs, as well as her likes and dislikes. Mum was in hospital recently and the Care Home Manager was
instrumental in enabling Mum to come back to the care home, sooner than would otherwise have happened. She liaised with her staff, the hospital and me to enable this to happen. This meant Mum didn't have to spend longer in hospital than was necessary. I was so relieved and grateful that Mum was able to return to her 'home'. All the staff work tirelessly to ensure Mum is looked after and cared for and can join in with the numerous activities if she wishes to. The wonderful staff always keep me informed about Mum and they always have time for a chat when we visit her.
Latest Reviews for Wilton Manor Care Home
21 May 2026
I witnessed a magical and caring interaction between a distressed resident and the maintenance man. He sat beside the bed and calmly talked to the resident and held his hand. He stayed a while until the resident calmed down.it was a genuine gesture as he interacts with everybody, including us
visitors. Nothing is too much trouble. What a great staff team u have, thank you
15 May 2026
Our very grateful thanks to all the staff at Wilton Manor, from reception, nursing, carers, activities, housekeeping and maintenance. Everyone was so very kind to Brian who was a resident for almost three years. Nothing was too much trouble and the care he was given was outstanding. Going into
Wilton Manor feels like a family. The gardens have been recently had a make over and are now a lovely outside space for the residents.
12 May 2026
Monday 20th April we took my mum (top floor resident) to a wonderful music concert garden party. The venue was attended by lots of residents (all different stages of dementia). It was so lovely seeing the joy on faces that singing can release!! My sister and myself and mum all had a great
afternoon. We want to thank the entertainment ladies and staff who worked so hard to make the magic happen. The new garden layout is a definite wise investment and we are looking forward to many more events.
29 April 2026
I would like to praise the manager and her team of amazing professional staff for the beautiful garden which has been created for the residents to enjoy.For the last few days I have been privileged to take my husband down in the garden to enjoy the tranquility and beautiful trees and plant's,.many
of which are sensory plants.Coffee and biscuits are enjoyed under the beige umbrellas and really comfortable chairs and sofas a place also where residents can perhaps have a quiet moment of reflection.I consider myself so fortunate that my husband is residing at Wilton Manor,the standard of care is exceptional and the staff are all approachable so if you do have any concerns they can be addressed.Thank you to each and every one of you for the love and care you give each resident.
03 March 2026
My mother has resided at this care home for several years and l would like to say thank you for the care she has received. On entering the care home the atmosphere is friendly. The staff are kind and friendly towards the residents.They work as a team with the different situations that do
occur.activities are well planned throughout the day to suit the residents.Food is catered to the individual needs. The chef will do their best to help with any concerns.
23 February 2026
My mother has been at Wilton Manor for several years. We have always been impressed by the care provided. The team are excellent; the carers and nurses are lovely and kind, respectful and friendly with my mother. So too are the entertainment team who endeavour to provide a range of different
activities/ entertainment that really are making a difference for residents.
The atmosphere in Wilton Manor is welcoming, friendly and caring and always professional. An excellent balance.
Thank you all!
22 January 2026
Dementia and end of life care excellent. Staff, nurses and manager approachable and caring. Facilities very good, food of good quality and patients are maintained in a secure and safe environment. I Would recommend this facility for this type of care.
16 January 2026
My husband came to Wilton Manor after a long stay in hospital where his care was barely adequate in my opinion. Since being at WM he is mych improved, his weight is better, he is more often alert and responsive and he can feed and drink with a little support. He has dementia and so there are good
and bad days. When he was in hospital there were only bad and worse days. He gets good care and he loves Lucy and Laura almost as much as his cuddly toys.
09 January 2026
The care staff have been so kind to me and my mum who has late stage dementia. I feel very supported by them through the difficult days that I have shared whilst visiting my mum .
The level of care at Wilton Manor is of a very high standard and I couldn't wish for a better care home for my mum .
She is safe and well looked after . Thank you to all the staff
22 December 2025
My mother has been in Witton Manor just short of 3 years. During her stay, she has settled in well and is much calmer. She is always clean and well dressed, her medications are given on time, and food and drinks are regular and often. All in all, I am very happy with her care.
17 December 2025
A week after my mother moved into Wilton Manor she said "When I arrived I felt worthless and afraid unable to do anything for myself. The staff are so kind and friendly. They encourage me to do things for myself. I feel confident even powerful always to ask if I need something. I sit with others at
lunch and no long have to be fed. The food is lovely I am not scared to eat because it's a special diet and I don't feel unwell after eating. The residents are friendly and chat with me. For the first time in ages I feel like part of the community and not isolated." My mothers journey has been difficult she is SSI and has dementia and heart issues, mostly importantly she is still a person with feelings. Thank you so much Wilton Manor for recognising this!
08 December 2025
My mum has been a resident at Wilton Manor since 2021 after struggling at home. My mums life was greatly improved after she moved into the care home where she receives the highest standard of care and seems much happier. Wilton manor is a lovely care home with a real family feel about it and I'm so
pleased we found Wilton manor for my Mum. The manager is friendly, approachable and truly caring, the activity team is amazing and the Food is varied and of a high standard and the chef is always willing to cater to individual needs. Thank you Wilton Manor
18 November 2025
The care my mother has received as she nears the end of her life has been excellent. The support I and my siblings have also received has been outstanding and welcomed by all, especially from the home manager, deputy manager, ground floor unit manager and from the activities co-ordinator who has
provided little personal touches toward my mothers comfort has been especially touching. These staff members are as asset to your organisation who go above and beyond for my mother and us.
25 September 2025
We'd like to share our heartfelt gratitude for the team at Wilton Manor, who have looked after our 90-year-old mother with dementia with genuine care and respect. From the beginning, the atmosphere has felt open and positive, full of warmth, smiles, and a real sense of friendship and engagement
between staff and residents.
The staff are always willing to keep us updated on Mum's wellbeing, which gives us great peace of mind. Whether it's a small change in her routine or a moment of joy she's experienced, they're happy to share, and it means a lot to us as a family. One of the things we value most is the flexibility around visiting. With different family members juggling work and other commitments, it's been a relief to know we can visit and stay a while and we are always made to feel welcome. The management and care team have created a space where our family and our Mum is able to feel content, relaxed and truly cared for. We're grateful to everyone there.
02 May 2025
It is reassuring for me and my siblings to know that Mum is safe, comfortable and being cared for by kind, patient and respectful people. The staff are first class and we can't praise them enough. The home is well-run, kept clean and tidy and feels warm and welcoming.
My only concern is the steady
increase in fees, which have risen by 26% in the 2 1/2 years Mum has been a resident.
02 May 2025
My mother was very distressed when I moved her into Wilton Manor but the staff managed the very stressful situation extremely well and have cared for her with compassion since that time. My only concern is the fast rise in fees!
23 April 2025
My mum has been in the care home for several years.
She has been and still is well cared for with compassion, dignity and excellent care from the staff. There are a few carers who go over and above when looking after Mum. Mum is happy, content and looks upon the care home as her home.
She is safe,
happy, treated well, stimulated and treated as a human being; who matters.
28 January 2025
The kindness, care and compassion shown towards my mum and us (her family) was outstanding. The staff are not just doing a job, they really do care about the residents.
24 October 2024
Our friend has been a resident at Wilton Manor Care Home for two years. The staff went to great lengths to help her settle. Her wellbeing greatly improved due to the care she received. We have been pleased with not only how her needs have been provided for but also the good relationships with staff.
We have also been pleased with the guidance we have received from management.
25 July 2024
I would definitely recommend this care home. It has a wonderful family atmosphere and all the staff are kind and caring. They all look after Mum so well and completely understand her care needs, as well as her likes and dislikes. Mum was in hospital recently and the Care Home Manager was
instrumental in enabling Mum to come back to the care home, sooner than would otherwise have happened. She liaised with her staff, the hospital and me to enable this to happen. This meant Mum didn't have to spend longer in hospital than was necessary. I was so relieved and grateful that Mum was able to return to her 'home'. All the staff work tirelessly to ensure Mum is looked after and cared for and can join in with the numerous activities if she wishes to. The wonderful staff always keep me informed about Mum and they always have time for a chat when we visit her.