Submit a Review for Rochester Care Home
Robert Bean Care Centre, Pattens Lane, Rochester, ME1 2QT
View full details of Rochester Care HomeLatest Reviews for Rochester Care Home
08 April 2026
My Down syndrome sister went into Rochester Care Home in February and we were extremely apprehensive because she had never been away from home in her entire life. However, the whole team and the other residents at the care home have received her really well and she has fitted in lovely. She has her
own room that we have filled with her personal belongings, and it is very clean and well maintained.
She is very happy there and safe and well looked after. The team attend to her every need , she eats good nutritious food, and is kept busy and entertained with the activities. The staff are extremely caring and accommodating, they all display excellent knowledge about their residents and are empathetic and attentive. I feel that I can relax knowing that my sister is being well looked after. The manager, the team and the home itself are all 5 star.
31 March 2026
My mum has been in R.C.H almost 1 year and has flourished there. The staff looked after her well and Mum has a laugh and joke most days, especially with a couple of staff in particular and the manager. Mum is a 'people's person' and is happiest amongst them. The warm, caring atmosphere of R.C.H is
perfect. The staff treat Mum with care and respect. Mum enjoys the activities regularly put on and absolutely loves painting and colouring and the music and singing when they have people come in to entertain them. Mum always kept a warm/clean home and she regularly tells me how hard the staff at R.C.H work and how clean they keep it. The food is very good and is enjoyed by Mum.
09 February 2026
Our dad was a resident after choosing to make it home after 2 weeks of respite
Dad enjoyed the whole experience, kind friendly supportive staff and management, activities and the meals, his own ensuite room and homely atmosphere.Interacting with other residents.
Unfortunately dad is no longer
living here due to unforeseen health issues which staff and management dealt with immediately and got him relevant medical support, we cannot thank them all for the care and joy they bought to his life there.
Would definitely recommend Rochester care home for your family member and family support for relatives .
Thankyou all for everything, much appreciated and so grateful for all your support.
09 December 2025
I found Rochester Care Home very good. All staff are excellent. The home is very clean/tidy.
The manager is very helpful.
02 December 2025
It is a difficult thing to make a decision to put your mum into care, but unfortunately sometimes necessary. The manager and staff are wonderful, understanding and attentive to mums needs and take great care in ensuring she is put first. They are an asset to the world of care and I sleep better
knowing my mum is now cared for and safe and my stepdad can rebuild his life and become a husband again not just a carer.
04 September 2025
I am very happy with the care she is getting. Her room is always clean and tidy, and I am happy with all the activities. The staff are lovely.
07 August 2025
A well run friendly home. Helpful staff.
21 July 2025
My mother spent the last 6 months of her life here. The family couldn't have been happier with the care provided. The food was fantastic, including a homemade cake on her birthday, and there were plenty of activities for the residents.
09 July 2025
My friend is well cared for by thoughtful, friendly, sincere staff. The provision of stimulating activities is excellent; residents are encouraged to try things, but not forced. I have experienced a therapy dog visit, a quiz, singing, colouring and several other art/craft activities. It is a happy
place. Kept beautifully clean, tidy and safe. The lounge is a fairly spacious, light and airy room for residents to socialise (where I meet up with my friend) and my friend's private room is a lovely, quiet, personal space.
01 July 2025
Our mum was admitted to rochester care home after a short stay at another home which wasn't meeting her needs and she was deteriorating very quickly. Rochester care home assessed mum and said they could meet her needs and they are most definitely meeting her needs.. Since mum has been admitted to
rochester care home she is like a new woman. My brother and I were worried she wouldn't see the rest of the year in the last place. But by some miracle they've got our mum socialising making new friends and joining in the activities. As a family we are soo happy. And mum herself has said she's much happier and the staff are amazing. I live away from Kent and the staff members make sure I get pictures every week to keep me in the loop. Everyone has been so kind and welcoming
25 June 2025
I have found the whole experience, a positive experience. The staff are always happy to assist with any questions or assistance, my father's care is of a high standard, he is happy, well cared for, meals provided are nutritionally balanced. The staff always keep me informed of any medical
appointments. Activities provided for residents six days a week, everyone going above and beyond.
23 June 2025
I am very happy with the way my mother is treated in the home, her needs are met with care and safe support, she is listened to and is happy to talk to the staff. The staff make a fuss of her and are always kind and thoughtful. Although quite deaf she is interested with all the activities the staff
put on her dementia can raise a few problems but they are met with gentle reassurance and support. I am very happy with the home, its residents and staff. Management is always on hand to give guidance.
10 June 2025
Mum has moved to the home from Hospital after a fall. She has been settled after just a couple of days.
Staff are friendly - all that I have come into contact with have greeted me with a smile and said hello.
Everywhere is clean and plenty of space to move around.
Love the outdoor space too.
I know that there are activities but I haven't been present when they have been run so not commented. Although I have seen pictures of the residents colouring and having a visit from some animals so presume they are good too.
05 June 2025
My mother-in-law has been here doe less than a week and we are so pleased with every aspect of the home.
The manager is very approachable and the home is overall lovely.
21 March 2025
I could not have wished my friend to be in better care.
Thank you to everyone.
25 February 2025
This was my first visit to see my aunt. The staff were exceptionally friendly and welcoming. My aunt's room was lovely and clean and all her possessions were carefully stored, making her comfortable and relaxed.
29 January 2025
Dad needed urgent admission following a fall at home. The manager saw us within half an hour and Dad was admitted the next day. An impressive start!
Dad established an immediate rapport with the manager and staff, and the safe, welcoming atmosphere has resulted in remarkable improvements in his
appearance, appetite, sense of humour, and motivation.
Many thanks to everyone for their support and genuine caring engagement with Dad, and for welcoming us when we visit. They have given the whole family great peace of mind.
24 January 2025
All staff are fantastic, also the entertainment they bring to residents are fantastic. The 2 ladies who organise the entertainment are fantastic. The staff cares for the patients, also the quality of the food is fantastic. Also very organised and very, very clean there. Management there are also
fantastic. I hope I am brought here when I am old and fragile.
22 January 2025
Since moving my mum into Rochester Care Home, she has been a lot happier. We find the overall running by the carers and the management to be exceptional.
09 January 2025
As soon as l walked into this home l was given 1st class treatment by the lovely Manager. She went over and above to place my ex Husband who l had been caring for for the last 4 years. He was given a room and could move in the following day. I cannot praise all the staff enough. Every single one
together with the Manager.
Were absolutely brilliant. I was totally exhausted and they took over and got everything moving so quickly, that I would go as far as to say the Manager was my lifesaver. It is an excellent home and all the residents are extremely happy and so well cared for. The home is the best home I have visited and feel extremely lucky to have placed my ex-husband there.
Latest Reviews for Rochester Care Home
08 April 2026
My Down syndrome sister went into Rochester Care Home in February and we were extremely apprehensive because she had never been away from home in her entire life. However, the whole team and the other residents at the care home have received her really well and she has fitted in lovely. She has her
own room that we have filled with her personal belongings, and it is very clean and well maintained.
She is very happy there and safe and well looked after. The team attend to her every need , she eats good nutritious food, and is kept busy and entertained with the activities. The staff are extremely caring and accommodating, they all display excellent knowledge about their residents and are empathetic and attentive. I feel that I can relax knowing that my sister is being well looked after. The manager, the team and the home itself are all 5 star.
31 March 2026
My mum has been in R.C.H almost 1 year and has flourished there. The staff looked after her well and Mum has a laugh and joke most days, especially with a couple of staff in particular and the manager. Mum is a 'people's person' and is happiest amongst them. The warm, caring atmosphere of R.C.H is
perfect. The staff treat Mum with care and respect. Mum enjoys the activities regularly put on and absolutely loves painting and colouring and the music and singing when they have people come in to entertain them. Mum always kept a warm/clean home and she regularly tells me how hard the staff at R.C.H work and how clean they keep it. The food is very good and is enjoyed by Mum.
09 February 2026
Our dad was a resident after choosing to make it home after 2 weeks of respite
Dad enjoyed the whole experience, kind friendly supportive staff and management, activities and the meals, his own ensuite room and homely atmosphere.Interacting with other residents.
Unfortunately dad is no longer
living here due to unforeseen health issues which staff and management dealt with immediately and got him relevant medical support, we cannot thank them all for the care and joy they bought to his life there.
Would definitely recommend Rochester care home for your family member and family support for relatives .
Thankyou all for everything, much appreciated and so grateful for all your support.
09 December 2025
I found Rochester Care Home very good. All staff are excellent. The home is very clean/tidy.
The manager is very helpful.
02 December 2025
It is a difficult thing to make a decision to put your mum into care, but unfortunately sometimes necessary. The manager and staff are wonderful, understanding and attentive to mums needs and take great care in ensuring she is put first. They are an asset to the world of care and I sleep better
knowing my mum is now cared for and safe and my stepdad can rebuild his life and become a husband again not just a carer.
04 September 2025
I am very happy with the care she is getting. Her room is always clean and tidy, and I am happy with all the activities. The staff are lovely.
07 August 2025
A well run friendly home. Helpful staff.
21 July 2025
My mother spent the last 6 months of her life here. The family couldn't have been happier with the care provided. The food was fantastic, including a homemade cake on her birthday, and there were plenty of activities for the residents.
09 July 2025
My friend is well cared for by thoughtful, friendly, sincere staff. The provision of stimulating activities is excellent; residents are encouraged to try things, but not forced. I have experienced a therapy dog visit, a quiz, singing, colouring and several other art/craft activities. It is a happy
place. Kept beautifully clean, tidy and safe. The lounge is a fairly spacious, light and airy room for residents to socialise (where I meet up with my friend) and my friend's private room is a lovely, quiet, personal space.
01 July 2025
Our mum was admitted to rochester care home after a short stay at another home which wasn't meeting her needs and she was deteriorating very quickly. Rochester care home assessed mum and said they could meet her needs and they are most definitely meeting her needs.. Since mum has been admitted to
rochester care home she is like a new woman. My brother and I were worried she wouldn't see the rest of the year in the last place. But by some miracle they've got our mum socialising making new friends and joining in the activities. As a family we are soo happy. And mum herself has said she's much happier and the staff are amazing. I live away from Kent and the staff members make sure I get pictures every week to keep me in the loop. Everyone has been so kind and welcoming
25 June 2025
I have found the whole experience, a positive experience. The staff are always happy to assist with any questions or assistance, my father's care is of a high standard, he is happy, well cared for, meals provided are nutritionally balanced. The staff always keep me informed of any medical
appointments. Activities provided for residents six days a week, everyone going above and beyond.
23 June 2025
I am very happy with the way my mother is treated in the home, her needs are met with care and safe support, she is listened to and is happy to talk to the staff. The staff make a fuss of her and are always kind and thoughtful. Although quite deaf she is interested with all the activities the staff
put on her dementia can raise a few problems but they are met with gentle reassurance and support. I am very happy with the home, its residents and staff. Management is always on hand to give guidance.
10 June 2025
Mum has moved to the home from Hospital after a fall. She has been settled after just a couple of days.
Staff are friendly - all that I have come into contact with have greeted me with a smile and said hello.
Everywhere is clean and plenty of space to move around.
Love the outdoor space too.
I know that there are activities but I haven't been present when they have been run so not commented. Although I have seen pictures of the residents colouring and having a visit from some animals so presume they are good too.
05 June 2025
My mother-in-law has been here doe less than a week and we are so pleased with every aspect of the home.
The manager is very approachable and the home is overall lovely.
21 March 2025
I could not have wished my friend to be in better care.
Thank you to everyone.
25 February 2025
This was my first visit to see my aunt. The staff were exceptionally friendly and welcoming. My aunt's room was lovely and clean and all her possessions were carefully stored, making her comfortable and relaxed.
29 January 2025
Dad needed urgent admission following a fall at home. The manager saw us within half an hour and Dad was admitted the next day. An impressive start!
Dad established an immediate rapport with the manager and staff, and the safe, welcoming atmosphere has resulted in remarkable improvements in his
appearance, appetite, sense of humour, and motivation.
Many thanks to everyone for their support and genuine caring engagement with Dad, and for welcoming us when we visit. They have given the whole family great peace of mind.
24 January 2025
All staff are fantastic, also the entertainment they bring to residents are fantastic. The 2 ladies who organise the entertainment are fantastic. The staff cares for the patients, also the quality of the food is fantastic. Also very organised and very, very clean there. Management there are also
fantastic. I hope I am brought here when I am old and fragile.
22 January 2025
Since moving my mum into Rochester Care Home, she has been a lot happier. We find the overall running by the carers and the management to be exceptional.
09 January 2025
As soon as l walked into this home l was given 1st class treatment by the lovely Manager. She went over and above to place my ex Husband who l had been caring for for the last 4 years. He was given a room and could move in the following day. I cannot praise all the staff enough. Every single one
together with the Manager.
Were absolutely brilliant. I was totally exhausted and they took over and got everything moving so quickly, that I would go as far as to say the Manager was my lifesaver. It is an excellent home and all the residents are extremely happy and so well cared for. The home is the best home I have visited and feel extremely lucky to have placed my ex-husband there.