Rochester Care Home

My mother who has dementia and has lost all capacity moved into RCH just over a month ago. i could not be more impressed! the care is second to none. Although mum 'lives in the moment' she is now having a good quality of life. She has company, caring staff, great meals with lots of treats, her nutrition has improved no-end. She is stimulated with activities, kept clean and has a structure to her day, my mind is now at peace knowing mum is safe and well cared for in this fantastic home.

The manageress of Robert Bean Lodge in Rochester, runs a very good home. There is a calm, pleasant atmosphere, helpful + good natured staff. The residents all seem content + the activity staff really improve the quaity of time for the resident sin a very beneficial way. The office staff member is very helpful, polite + diplomatic + well organised. The manageress takes a keen interest in a comfortable + very friendly manner to all her residents + even to their family + friends. Lovely.

I didn't want Mum in a care home, but after looking after her for more than 10 years I needed help. I felt guilty doing so but the staff didn't just see Mum, they saw I needed reassurance. The staff are outstanding in what is a hard and mentally taxing job. The home is clean, bright and cheerful. Security is also in place, activities, trips, etc all being done to make life worth living and enjoyable. A great care home made even better by all the wonderful staff.

I cannot recommend this home highly enough. The staff are incredibly attentive and respect my mother-in-law's routine, from early morning showers to ensuring her laundry is done same-day. She feels well-fed, safe, and truly cared for. After a poor experience elsewhere, seeing her happy, well-groomed, and out of her room doing activities like coloring is a huge relief. It's a wonderful, professional environment where she is finally being treated with the dignity she deserves.

She is very happy there and safe and well looked after. The team attend to her every need , she eats good nutritious food, and is kept busy and entertained with the activities. The staff are extremely caring and accommodating, they all display excellent knowledge about their residents and are empathetic and attentive. I feel that I can relax knowing that my sister is being well looked after. The manager, the team and the home itself are all 5 star.

My mum has been in R.C.H almost 1 year and has flourished there. The staff looked after her well and Mum has a laugh and joke most days, especially with a couple of staff in particular and the manager. Mum is a 'people's person' and is happiest amongst them. The warm, caring atmosphere of R.C.H is perfect. The staff treat Mum with care and respect. Mum enjoys the activities regularly put on and absolutely loves painting and colouring and the music and singing when they have people come in to entertain them. Mum always kept a warm/clean home and she regularly tells me how hard the staff at R.C.H work and how clean they keep it. The food is very good and is enjoyed by Mum.

Thankyou all for everything, much appreciated and so grateful for all your support.

The manager is very helpful.

It is a difficult thing to make a decision to put your mum into care, but unfortunately sometimes necessary. The manager and staff are wonderful, understanding and attentive to mums needs and take great care in ensuring she is put first. They are an asset to the world of care and I sleep better knowing my mum is now cared for and safe and my stepdad can rebuild his life and become a husband again not just a carer.

I am very happy with the care she is getting. Her room is always clean and tidy, and I am happy with all the activities. The staff are lovely.

A well run friendly home. Helpful staff.

My mother spent the last 6 months of her life here. The family couldn't have been happier with the care provided. The food was fantastic, including a homemade cake on her birthday, and there were plenty of activities for the residents.

My friend is well cared for by thoughtful, friendly, sincere staff. The provision of stimulating activities is excellent; residents are encouraged to try things, but not forced. I have experienced a therapy dog visit, a quiz, singing, colouring and several other art/craft activities. It is a happy place. Kept beautifully clean, tidy and safe. The lounge is a fairly spacious, light and airy room for residents to socialise (where I meet up with my friend) and my friend's private room is a lovely, quiet, personal space.

Our mum was admitted to rochester care home after a short stay at another home which wasn't meeting her needs and she was deteriorating very quickly. Rochester care home assessed mum and said they could meet her needs and they are most definitely meeting her needs.. Since mum has been admitted to rochester care home she is like a new woman. My brother and I were worried she wouldn't see the rest of the year in the last place. But by some miracle they've got our mum socialising making new friends and joining in the activities. As a family we are soo happy. And mum herself has said she's much happier and the staff are amazing. I live away from Kent and the staff members make sure I get pictures every week to keep me in the loop. Everyone has been so kind and welcoming

I have found the whole experience, a positive experience. The staff are always happy to assist with any questions or assistance, my father's care is of a high standard, he is happy, well cared for, meals provided are nutritionally balanced. The staff always keep me informed of any medical appointments. Activities provided for residents six days a week, everyone going above and beyond.

I am very happy with the way my mother is treated in the home, her needs are met with care and safe support, she is listened to and is happy to talk to the staff. The staff make a fuss of her and are always kind and thoughtful. Although quite deaf she is interested with all the activities the staff put on her dementia can raise a few problems but they are met with gentle reassurance and support. I am very happy with the home, its residents and staff. Management is always on hand to give guidance.

Love the outdoor space too.

I know that there are activities but I haven't been present when they have been run so not commented. Although I have seen pictures of the residents colouring and having a visit from some animals so presume they are good too.

The manager is very approachable and the home is overall lovely.

Thank you to everyone.

This was my first visit to see my aunt. The staff were exceptionally friendly and welcoming. My aunt's room was lovely and clean and all her possessions were carefully stored, making her comfortable and relaxed.