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The building is single-storey and purpose-built with four areas. Each area had 14 bedrooms around a lounge/diner. Residents are welcome to join in activities in any of the areas. There’s plenty of space to sit outside at Rochester – residents have a choice of gardens and courtyards to enjoy.
CQC has given Rochester a rating of ‘Good’ (March 2017).
There...
Care Provided by Rochester Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Day Care
Facilities
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Meals
- Activities
- Designated care advisor
- Support with funding
- 24-hour care updates via our app
- Housekeeping
- Laundry
- And more.
In fact, we have NO HIDDEN FEES and will never ask you to pay more than your agreed weekly fee.
The price(s) shown are provided by the care home. Contact Rochester Care Home for full pricing details and T&Cs.
Contact Rochester Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Agincare Homes Holdings Ltd
- Private Owned
Person in charge
- Irene Kinslow (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2014
- Number of floors: 1
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (56)
Visiting
- Visitors welcome anytime
Parking
- There is plenty of free parking on site
Rochester Care Home Reviews (121)
Rochester Care Home has a Review Score of 9.9 (9.895) out of 10, based on 26 reviews in the last 2 years.
Over all time Rochester Care Home has 121 reviews.
Mam is very happy in the home, she joins in all activities and tells some good stories to the staff. Mam is safe, has 24/7 care and that gives me peace of mind that my mam is well cared for and looked after.
Thank you for your comments, we are pleased Mum has settled and is happy with our service.
It is such an anxiety when you choose a care facility for a loved one. We fell on our feet with Rochester Care Home. They really cared for my uncle. He was so happy. He had activity sessions and celebrated special occasions. The staff cared for him, danced and sang with him and were wonderful with us too.
Thank you for your lovely review. It is a difficult time for families to place their loved ones in a home. We are so pleased you were happy with our care home.
From when my mother-in-law entered the home, the staff have treated her with respect and kindness. When we visited, prior to her moving in, she was introduced to the chef to see if she would like the food; she did! She has now been a resident for a few years and she loves the various entertainment and fun things they do. She loves the staff and the friends she has made.
Thank you for your lovely review of our home. It is a pleasure to have your mother-in-law in the home, she is such a character and she stimulates our other residents and staff.
My mum moved here in November 2022, loved the place as soon as I walked through the door. All staff are very friendly and helpful. It’s so good to know my mum is being kept safe. Thanks to all the staff you do an amazing job.
Thank you so much for taking the time to give us a lovely compliment.
Great home, well kept, great staff very helpful, residents well looked after, clean, tidy and nice rooms for a bit of privacy if needed. Good facilities and various activities for residents, glad we got this home for my mum.
Thank you for your compliment. We thrive to give the best quality care to all our residents. Our staff are amazing, we are very much a team.
It was my mother in laws 100th birthday this month and my husband and I would like to thank the staff for making it a very special day. From start to finish the residents joined in games and singing, were treated to a fantastic spread and enjoyed the festive atmosphere. The carers at Rochester treat the residents with respect and support the families through difficult times. Thank you all.
Thank you so much for the lovely compliment, it was a lovely day had by all.
Our mum speaks highly of the home and especially the staff and feels safe and happy living here.
Thank you for the time to write this lovely review.
My mother was 100 this month. The staff, led by the manager, gave her the most wonderful day. They went above and beyond and my family can't thank them enough for making an already special occasion, more special. We see and appreciate the care they give to all their residents, throughout the year, treating them with dignity and respect. Thank you.
It was a pleasure! We all enjoyed the day together, it was an amazing day had by all.
Family member celebrated her 100th Birthday. Care home went above and beyond to make her day special. The food and cakes were lovely. The staff were amazing, and it shows they really do care about the service users.
Thank you for your compliment; it was such a pleasure to be with your Nan on such an important 100th birthday, and to have all her family around her made it that more special day!
Every time I came up to visit Mum all the staff were kind and very helpful, nothing was too much trouble.
When I've been there with Mum the staff were always bringing drinks around for residents and constantly checking that they were drinking them as well!
Some would be doing exercises, some would be going for a haircut, there was always something going on which was nice to see!
I must also say how clean I always found the place which must be difficult with all that has to be done in the day!
You all showed the utmost respect, kindness and care to her during her final weeks of life.
It was comforting to know that Mum was very happy living there!
A big thank you to you all.
Thank you so much for this lovely compliment you gave the team at Rochester! It was a pleasure to look after Mum and thank you for the support you gave the home, much appreciated, take care.
My mum is a resident at Rochester Care Home and was recently in hospital for almost three weeks following a fall. She was in bed for most of the time and did not get much physio to help her walk. Rochester Care Home came to assess her to see if she could return to the home, but she was asleep and could not be roused. The hospital then told them that she would need to be moved to a nursing home. We disagreed and asked if Rochester Care Home would come to do another assessment. Mum has advanced dementia and has problems with her speech, so we wanted her to return to Rochester Care Home where she knows the staff and they are aware of her needs. Rochester Care Home did another assessment and agreed to take her back, so she is now back in familiar surroundings with people she recognises. We are very relieved that we did not have to move her to somewhere new, which would have been very stressful for her, and for us.
Thank you, we do understand we may need to reassess residents at hospital a couple of times, as they are in a different environment which can disorientate them more than usual, it is so nice to have her back in Rochester Care Home.
My mother is a resident at this care home. She is well cared for, and any illness or injury is quickly dealt with. She is always clean and nicely dressed. The staff are very friendly and extremely helpful.
Thank you so much for your positive comments, it is so lovely to hear. I will ensure this will be escalated to all my wonderful staff.
Mum is well looked after and cared for in this comfortable home. They keep us informed and have a useful regularly-updated presence on social media. It's particularly useful that you can video call a resident. Life events are celebrated, and visitors are welcomed.
Thank you so much for your lovely comments. We think it is really important to have different ways of communication as not all relatives can visit their loved ones. Thank you.
I am deeply grateful to the manager and the dedicated team of carers at Rochester Care Home who have looked after my cousin so wonderfully these last two years. The epidemic has obviously added enormously to their burden, but their care hasn't faltered for a second. Amazing! The recent easing of visiting restrictions meant we were at last able to celebrate my cousin's 99th birthday appropriately. The Rochester Care Home team were fabulous, providing decorations, birthday cake and even afternoon tea for our little party. To add to the fun, at long last they were able once again to welcome outside entertainment in the form of an excellent singer and saxophonist to perform for the residents and visitors alike. There was quite a lot of singing and even a little dancing, with the staff making sure everyone had a fine time. They put so much time and effort into the occasion and should be very proud of themselves for creating such a delightful day. Thank you so much for making my cousin's birthday so special.
Look forward to seeing you again.
Thank you for taking the time to write this lovely review.
Kind regards
Irene.
After the past two years, it was a joy to see the long awaited relaxing of the Covid restrictions allowing the enthusiasm of the staff to celebrate chance occasions. Their kindness and thoughtfulness in sharing festivities for my visit from afar to see my Godmother/cousin, and for a long term dear friend [to both her and to the care home] was a delight.
The lovely staff show constant care for my almost 99yr old - and she has responded so very well, including through one or two ups and downs health-wise, and is indeed really happy and content. She continues to love the meals, has her hair done regularly, and so enjoys visits from friends and family.I do appreciate the patience and welcome too that I receive from the manager and her staff.
Thank you all!
Hi Pamela
Thank you for this lovely review. We are lucky to have such wonderful families visiting at Rochester. It is always a pleasure to speak to you. I will pass on your compliments to the team.
ThanksIrene
My mother has never been so happy and settled. She is most of all safe in the care of the staff who have been absolutely amazing - they have coped so well during Covid and have worked so hard, I cannot thank them enough for their care and attention not only with my mother but me as well. Thank you.
Thank you so much for your lovely comments. I do agree staff have worked incredibly hard throughout the pandemic they have given so much time to support our residents day in and day out. The staff are amazing!
We are so thankful to you all.
Thank you so much for these lovely words. It was a pleasure to look after your wife.
Kind regards.
Like many of her generation, my mother-in-law valued her independence and feared the prospect of long-term care, however because of her deteriorating health she recently had to move into Rochester Care Home. The care that my mother-in-law has received has been of the highest standard and the staff are all friendly, helpful, and attentive. The home itself is very clean, well maintained and the food is very good. However, most importantly my mother-in-law is safe, warm, and her general health has greatly improved, it’s great to see her looking so much better, so much more like her old self. That is really a testament to the quality of this home, so thank you to the Manager and your team for providing such excellent care and looking after her so well
This review is so lovely and appreciated, day in and day out over the last couple of years through the pandemic, staff have worked so hard and gave their best to ensure our residents are given quality care.
Thank you for giving the time to write this lovely review.
Thank you from all the team.
The manager and her team have been so supportive and kind from day one of my mum's arrival at Rochester care home. My mum settled very well after the first night and shows no signs of anxiety or worry. The staff are so attentive and caring. It was one of the hardest decisions we had to make as a family to put our mum into a care home but with support from the caring staff we know we made the right choice.
My mother is a recent user of the home and the staff have managed to settle her very well to unfamiliar surroundings. The staff are very attentive. Management is very welcoming and reassuring to relatives.
Thank you so much for your nice words. I am pleased Mum has settled in well to Rochester.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 October 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (1)

Manager at Rochester
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