






Rochester Care Home has created a relaxed and homely environment for all residents.
The building is single-storey and purpose-built with four areas. Each area had 14 bedrooms around a lounge/diner. Residents are welcome to join in activities in any of the areas. There’s plenty of space to sit outside at Rochester – residents have a choice of gardens and courtyards to enjoy.
CQC has given Rochester a rating of ‘Good’ (March 2017).
There...
Care Provided by Rochester Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Day Care
Facilities
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Meals
- Activities
- Designated care advisor
- Support with funding
- 24-hour care updates via our app
- Housekeeping
- Laundry
- And more.
In fact, we have NO HIDDEN FEES and will never ask you to pay more than your agreed weekly fee.
The price(s) shown are provided by the care home. Contact Rochester Care Home for full pricing details and T&Cs.
Contact Rochester Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Agincare Homes Holdings Ltd
- Private Owned
Person in charge
- Irene Kinslow (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2014
- Number of floors: 1
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (56)
Visiting
- Visitors welcome anytime
Parking
- There is plenty of free parking on site
Rochester Care Home Reviews (121)
Rochester Care Home has a Review Score of 9.9 (9.895) out of 10, based on 26 reviews in the last 2 years.
Over all time Rochester Care Home has 121 reviews.
My 94-year-old mother had to isolate for 2 weeks when she arrived at the home in April. It has taken a while for her to settle, but I have always felt that she is being well cared for. I have found all the staff from managers and office staff to carers to be extremely friendly and helpful. On a few occasions I have had concerns about Mum's health and my worries were listened to and dealt with as soon as possible and in a very caring manner. I do feel that the staff care about the residents and want the best for them.
Thank you so much for the lovely review, I am so pleased you like the home.
I have always found the staff to be friendly and caring. I haven't been in the care home when there have been any activities or at mealtimes and haven't been to my friend's room so I can't comment on that. As I don't pay for her care I don't know about value for money but I will say my friend is always happy, definitely well-fed and generally content. She has also stayed safe during the pandemic so this home is doing something right.
Thank you for your kind words in this review. I am glad you like it at Rochester Care Home it is so important to make a difference in our residents' lives.
I cannot praise the manager enough. She is so loving, caring and empathetic and went out of her way to help move my mum from Hampshire to this absolutely fabulous care home. Since my mum has arrived she has flourished even though she does not want to be in this kind of situation. Her health has improved remarkably. The carers are all so kind, helpful and caring. The menus for the residents are second to none and all of this is made possible by their excellent manager. I cannot praise them enough.
I am really pleased your friend is happy at Rochester Care Home. Thank you for your lovely review.
The welcoming attitude of the staff members has always seemed impressive despite all of the misery of Covid regulations. Thanks for keeping Mum in a happy place.
Thank you for your kind words David and we are so pleased that your mum is in a happy place.
Greeted with a smile on each visit, consistent in approach. The staff tend to be the same and so familiar with my mother and her needs. Also indicated staff must be content. Price-wise quite favourable compared with other homes.
Thank you for your kind words and for taking the time to leave a review. We are pleased to hear that you are always greeted with a smile and that your mother is cared for by the same faces.
On boxing day, my mum had a fall, hit her head and broke her wrist. The staff called an ambulance and made sure someone was with her until an ambulance arrived 4 hours later. They kept her calm and reassured her while she waited. The manager has arranged for me to have a covid test so that I can visit her and reassure her as she recovers. I can't fault their care for her and I'm grateful for the professionalism of the manager and all of the staff.
Found staff upon arrival to be extremely nice, polite, and easy to approach. Upon my first visit to see my Nana, the ladies were very friendly.
From the moment I met the manager, I knew this home would be the one for our mum. The manager cares - she has passed her talents onto her team. My mum is enjoying being here. 10 out of 10.
We have visited our aunt 3 times since she has been moved into Rochester Care Home about 2 weeks ago. We feel that the manager and all the staff are caring, helpful and cheerful. The home is pleasant and bright with high standards of cleanliness and the residents seem relaxed.
After visiting the care home for a period of time throughout January, I would have to say that the staff, facilities, food and Manager of the home are all great and understanding. before we visited I always was a bit concerned about care homes, but after being here my opinion has changed. Thank you.
Mum has settled in so well here and she smiles a lot and has made friends. The home is clean and she is well kept and always looks nice. Staff are approachable and really good with the more difficult ones. Staff always have a smile on their faces. Mum now joins in activities including gentle exercises, she said she is happy what more can I say but thank you to all at this home.
Extremely polite and friendly staff. The home is really clean and fresh smelling. The furnishings are attractive and the garden well-tended. Observed a rather demanding resident being dealt with in a kind and respectful way. Generally very impressed.
Care and Support - All the staff without exception are kind, caring, patient, considerate and professional. The reason for the Good rating is because I feel ideally there should be more staff to deal with the complex needs of residents. I appreciate this is a funding issue. A big thank you to all.
Facilities and Activities, Alos a quite family room for special occasions - Again funding issue, maybe some very simple exercise equipment, Breathing pets, visits from school children@
Overall I believe the food to be nutritious and I get the impression there could be more variety.
Overall very good. I do think more could be done to encourage physical exercise, (and I do know that is very difficult, esp, with some of the more vulnerable or weaker residents) such as small pieces of gym kit e.g. Small cycle pedals that residents could use while sitting etc.
Since mum has been a resident we have noticed a continuous improvement in her health and well-being. We have always been impressed with the level of care and interaction between all members of staff and mum. She has settled in extremely well and is happy in her environment. From our point of view, we feel confident that she is well looked after and her needs are well catered for.
First thought - great place for my mum. Mum appears to be settled in and happy here.
I think the overall care is very good. My mum has settled in very well and it's comforting to know she is getting well looked after. I think staffing levels could be better at the weekend as the staff look to be stretched. I would like to see the reception manned at all times. I visited at the weekend to find my mum sitting on her commode. I would prefer and I'm sure she would as well that visitors are made aware of her circumstances so we don't just walk in on her.
Wow! Mum has only been in one week and what an improvement, making conversation and interacting with people. Eating much better too.
Staff were approachable, helpful and attentive to the residents and friendly. We felt she was safe there.
The manager and staff are all completely dedicated to their jobs. They are very helpful and accommodating with regards to residence and their families. The home is very clean and no nasty smells. My mother is always well presented and cared for.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 October 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (1)

Manager at Rochester
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