






Rochester Care Home has created a relaxed and homely environment for all residents.
The building is single-storey and purpose-built with four areas. Each area had 14 bedrooms around a lounge/diner. Residents are welcome to join in activities in any of the areas. There’s plenty of space to sit outside at Rochester – residents have a choice of gardens and courtyards to enjoy.
CQC has given Rochester a rating of ‘Good’ (March 2017).
There...
Care Provided by Rochester Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Day Care
Facilities
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Meals
- Activities
- Designated care advisor
- Support with funding
- 24-hour care updates via our app
- Housekeeping
- Laundry
- And more.
In fact, we have NO HIDDEN FEES and will never ask you to pay more than your agreed weekly fee.
The price(s) shown are provided by the care home. Contact Rochester Care Home for full pricing details and T&Cs.
Contact Rochester Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Agincare Homes Holdings Ltd
- Private Owned
Person in charge
- Irene Kinslow (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2014
- Number of floors: 1
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (56)
Visiting
- Visitors welcome anytime
Parking
- There is plenty of free parking on site
Rochester Care Home Reviews (121)
Rochester Care Home has a Review Score of 9.9 (9.895) out of 10, based on 26 reviews in the last 2 years.
Over all time Rochester Care Home has 121 reviews.
Dad established an immediate rapport with the manager and staff, and the safe, welcoming atmosphere has resulted in remarkable improvements in his appearance, appetite, sense of humour, and motivation.
Many thanks to everyone for their support and genuine caring engagement with Dad, and for welcoming us when we visit. They have given the whole family great peace of mind.
Thank you for your compliment. We are pleased we have given you peace of mind, he is a lovely gentleman. I will ensure this compliment will be passed on to our staff.
All staff are fantastic, also the entertainment they bring to residents are fantastic. The 2 ladies who organise the entertainment are fantastic. The staff cares for the patients, also the quality of the food is fantastic. Also very organised and very, very clean there. Management there are also fantastic. I hope I am brought here when I am old and fragile.
It is so lovely taking the time to write a review about the care your Dad receives. I will pass on your thanks to all the staff.
Since moving my mum into Rochester Care Home, she has been a lot happier. We find the overall running by the carers and the management to be exceptional.
Thank you for the lovely comment, we are so pleased Mum is happy at Rochester Care Home.
Were absolutely brilliant. I was totally exhausted and they took over and got everything moving so quickly, that I would go as far as to say the Manager was my lifesaver. It is an excellent home and all the residents are extremely happy and so well cared for. The home is the best home I have visited and feel extremely lucky to have placed my ex-husband there.
Thank you for your lovely compliment. We are so pleased he has settled in our home and you are happy with care. I will ensure this lovely compliment will be passed on to our team. Thank you for acknowledging and taking time to write a review.
As a family, we have got to know the staff as dear friends who have always greeted us with a cheery smile and 'gone that extra mile' for all involved.
Mum spent the last two weeks of her life receiving palliative care. She was treated with dignity and compassion. My family have felt very supported by the manager and her staff during this difficult time for which we are truly thankful.
We cannot praise Rochester Care Home enough for the work they do.
Thank you for this lovely compliment. I have informed all staff of this compliment. The team are amazing. I am so proud of all of them. It was a pleasure to know your mum and her family. We will miss you all.
Rochester Care Home were really welcoming on our arrival with my nan. The staff are all really friendly and approachable and nothing is too much trouble.
Thank you for your lovely compliment. I will ensure this compliment is passed on to the staff.
My mum moved into Rochester Care Home after it was not safe for her to stay at home any more. The change in her has been amazing, she's gone from being in bed almost all the time barely able to walk to sitting in the lounge and getting up by herself and walking with a frame in just a few weeks. The staff and manager are friendly and I'm sure Mum will continue to do well under their care.
Thank you for your lovely compliment. It is lovely Mum has improved physically, she has settled in very well and she is a pleasure.
After living with me for many years, my mum's condition became such that she needed more care than I was able to give. She had started wandering and being unsafe in the house. I was so lucky to be able to secure her a place here, where she is cared for 24 hours a day. The staff are so caring and supportive, they have fun with the residents, it's a home as opposed to a care facility. So pleased my mum is here.
Thank you for taking the time with this positive feedback it is a lovely this compliment. I will ensure this is passed on to our team.
After a year of upheaval, Mum has found somewhere where she is happy, content and looked after to the highest of standards. We have noticed such an improvement. Staff are so friendly and helpful. Nothing is too much trouble.
It is so nice to hear positive feedback; thank you for taking the time to inform us. I will ensure this is passed on to the staff.
On visiting the care home we were impressed by how welcome we were made to feel. The room was lovely and calm, cleanliness was excellent you all should be proud of making a lovely place that the residents can call home. We have peace of mind, knowing my sister is so well cared for, bless you all.
I will ensure this compliment is passed on to my staff.
The room was cheerful, and clean and was made to feel homely. The radio was on and the bed was placed facing the window so she could look outside. Sometimes it’s these little things that make a real difference to bring a little be of comfort in what is very sad circumstances.
This home is brilliant at organising activities for the residents to keep them occupied and entertained.
Keep up the good work and thank you for what you do for my auntie as well as all the other residents under your care.
Thank you for taking the time for this wonderful feedback.
Nan sadly passed away this week aged 100 & the way the manager & her team have helped us all through everything was second to none & I can’t thank them all enough for making a difficult time just a little bit easier. These people here will always have a special place in my heart. If I had to name those who went above & beyond, the list would be very long! This care home is real & its staff genuinely care about their residents & families. It was emotionally overwhelming to see just how much they loved Nan but truly lovely also. It’s like an extension of my family here now with both residents & staff. Thank you.
Thank you for your heart felt message. It has been a pleasure to know your nan and all your family! you gave Nan all the support she ever needed nothing was too much trouble! you supported other residents with activities and had time to have conversations with the other residents every time you came to visit our home.
She became a permanent resident in June and since then, she is a lot happier, eating well and enjoying all the activities.
Manty thanks to all the carers and management.
Thank you for your lovely compliment! It is so nice that families can trust us with their loved ones especially if they can not visit due to unfortunate circumstances.
My mum passed away on 25th October aged 100 years old. She had lived at the home for three years. Everyone at the home treated her with respect and great kindness. During her last few days, she was kept comfortable and pain-free. We were able to stay with her all day and at night we were given armchairs, pillows and blankets as well as food and endless cups of tea. As a family, we cannot praise the staff highly enough and I feel they all genuinely felt sad at Mum's passing.
Thank you for your compliment. We all miss her, she was such character. It was so lovely to see all the support you gave Mum and us throughout her stay at Rochester Care Home.
We found our experience very positive. There is a warm and friendly atmosphere as soon as you enter the building. The building looks warm and inviting. Staff are very pleasant and welcoming. The rooms are laid out well and it's great that each person can make their room their own.
Thank you for your compliment. We are pleased Mum settled in so well. I will pass on your compliment to the staff.
I have always found the staff to be extremely helpful and caring around any issues with my mother-in-law. She seems happy in her own way and gets involved with most of the activities that go on.
Thank you for your feedback. I will inform staff of this compliment.
My mother passed away on October 25th. I can't praise the staff enough. From the management down, all the staff were so caring to her and her family and organised her pain control. They stayed with her when we went home for a few hours, even in her last two or three days. Nothing was too much trouble; keeping us supplied with food and drink and arranged for us to stay overnight with her. Her end-of-life care was given with gentle dignity, talking to her all the time. I will miss everyone at the home. Thank you all again.
Mum is missed - she had such a character.
Welcomed with lovely smiles and smells fresh and spotless. Always offered a drink and biscuits.
Thank you, Zoe, it's nice to make all relatives welcome.
All the staff have been amazing in caring for my mother. Nothing has been too much trouble for them. We are made to feel so welcome every time we visit. They are one big family, and we feel part of that family. Being able to see photos of Mum on social media is fantastic, and she is always smiling. Thanks to you all for what you do - and to the manager for looking out for my dad when he visits.
Hi Sarah, thank you for your compliment; we thrive as a team to ensure we give quality care. We are a brilliant team, and I am so proud.
All staff made you feel welcome when visiting a resident and very polite and so caring. Could not ask for anything better.
Thank you for your lovely compliment.
Kind regards,
Irene.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 October 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Accreditations
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Manager at Rochester
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