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Rochester Care Home

Robert Bean Care Centre, Pattens Lane, Rochester, Kent ME1 2QT
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Rochester Care Home, Rochester
Rochester Care Home, Rochester
Rochester Care Home, Rochester

Rochester Care Home has created a relaxed and homely environment for all residents.

The building is single-storey and purpose-built with four areas. Each area had 14 bedrooms around a lounge/diner. Residents are welcome to join in activities in any of the areas. There’s plenty of space to sit outside at Rochester – residents have a choice of gardens and courtyards to enjoy.

CQC has given Rochester a rating of ‘Good’ (March 2017).

There...  

Care Provided by Rochester Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Day Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,100 - £1,200£1,300 - £1,400
Residential Dementia Care£1,200 - £1,300£1,300 - £1,400
Our Care Home fees are all-inclusive. This includes, but is not limited to:
- Meals
- Activities
- Designated care advisor
- Support with funding
- 24-hour care updates via our app
- Housekeeping
- Laundry

- And more.

In fact, we have NO HIDDEN FEES and will never ask you to pay more than your agreed weekly fee.

Contact Rochester Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Irene Kinslow (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2014
  • Number of floors: 1

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (56)

Visiting

  • Visitors welcome anytime

Parking

  • There is plenty of free parking on site

Rochester Care Home Reviews (121)

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9.9

Rochester Care Home has a Review Score of 9.9 (9.895) out of 10, based on 26 reviews in the last 2 years. Over all time Rochester Care Home has 121 reviews.

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Showing 121 reviews matching selected criteria
Review from L R (Son of Resident) published on 29 January 2025 Submitted via Postal Card
Overall Experience
Dad needed urgent admission following a fall at home. The manager saw us within half an hour and Dad was admitted the next day. An impressive start!
Dad established an immediate rapport with the manager and staff, and the safe, welcoming atmosphere has resulted in remarkable improvements in his appearance, appetite, sense of humour, and motivation.

Many thanks to everyone for their support and genuine caring engagement with Dad, and for welcoming us when we visit. They have given the whole family great peace of mind.

Reply from Irene Kinslow, Manager at Rochester Care Home

Thank you for your compliment. We are pleased we have given you peace of mind, he is a lovely gentleman. I will ensure this compliment will be passed on to our staff.

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Review from J W (Son of Resident) published on 24 January 2025 Submitted via Postal Card
Overall Experience

All staff are fantastic, also the entertainment they bring to residents are fantastic. The 2 ladies who organise the entertainment are fantastic. The staff cares for the patients, also the quality of the food is fantastic. Also very organised and very, very clean there. Management there are also fantastic. I hope I am brought here when I am old and fragile.

Reply from Irene Kinslow, Manager at Rochester Care Home

It is so lovely taking the time to write a review about the care your Dad receives. I will pass on your thanks to all the staff.

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Review from T H (Daughter of Resident) published on 22 January 2025 Submitted via Postal Card
Overall Experience

Since moving my mum into Rochester Care Home, she has been a lot happier. We find the overall running by the carers and the management to be exceptional.

Reply from Irene Kinslow, Manager at Rochester Care Home

Thank you for the lovely comment, we are so pleased Mum is happy at Rochester Care Home.

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Review from Sue J (Friend of Resident) published on 9 January 2025 Submitted via Website
Overall Experience
As soon as l walked into this home l was given 1st class treatment by the lovely Manager. She went over and above to place my ex Husband who l had been caring for for the last 4 years. He was given a room and could move in the following day. I cannot praise all the staff enough. Every single one together with the Manager.

Were absolutely brilliant. I was totally exhausted and they took over and got everything moving so quickly, that I would go as far as to say the Manager was my lifesaver. It is an excellent home and all the residents are extremely happy and so well cared for. The home is the best home I have visited and feel extremely lucky to have placed my ex-husband there.

Reply from Irene Kinslow, Manager at Rochester Care Home

Thank you for your lovely compliment. We are so pleased he has settled in our home and you are happy with care. I will ensure this lovely compliment will be passed on to our team. Thank you for acknowledging and taking time to write a review.

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Review from E T (Daughter of Resident) published on 18 September 2024 Submitted via Website
Overall Experience
Mum was a resident of Rochester Care Home for nearly 6 years. I cannot thank the manager and her wonderful team enough for all they did for her while she was there. She could not have been in a better place for the last years of her life.
As a family, we have got to know the staff as dear friends who have always greeted us with a cheery smile and 'gone that extra mile' for all involved.
Mum spent the last two weeks of her life receiving palliative care. She was treated with dignity and compassion. My family have felt very supported by the manager and her staff during this difficult time for which we are truly thankful.

We cannot praise Rochester Care Home enough for the work they do.

Reply from Irene Kinslow, Manager at Rochester Care Home

Thank you for this lovely compliment. I have informed all staff of this compliment. The team are amazing. I am so proud of all of them. It was a pleasure to know your mum and her family. We will miss you all.

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Review from Bridea P (Granddaughter of Resident) published on 27 August 2024 Submitted via Postal Card
Overall Experience

Rochester Care Home were really welcoming on our arrival with my nan. The staff are all really friendly and approachable and nothing is too much trouble.

Reply from Irene Kinslow, Manager at Rochester Care Home

Thank you for your lovely compliment. I will ensure this compliment is passed on to the staff.

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Review from C L (Son of Resident) published on 5 June 2024 Submitted via Website
Overall Experience

My mum moved into Rochester Care Home after it was not safe for her to stay at home any more. The change in her has been amazing, she's gone from being in bed almost all the time barely able to walk to sitting in the lounge and getting up by herself and walking with a frame in just a few weeks. The staff and manager are friendly and I'm sure Mum will continue to do well under their care.

Reply from Irene Kinslow, Manager at Rochester Care Home

Thank you for your lovely compliment. It is lovely Mum has improved physically, she has settled in very well and she is a pleasure.

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Review from E A (Daughter of Resident) published on 14 March 2024 Submitted via Postal Card
Overall Experience

After living with me for many years, my mum's condition became such that she needed more care than I was able to give. She had started wandering and being unsafe in the house. I was so lucky to be able to secure her a place here, where she is cared for 24 hours a day. The staff are so caring and supportive, they have fun with the residents, it's a home as opposed to a care facility. So pleased my mum is here.

Reply from Irene Kinslow, Manager at Rochester Care Home

Thank you for taking the time with this positive feedback it is a lovely this compliment. I will ensure this is passed on to our team.

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Review from A S (Son of Resident) published on 5 March 2024 Submitted via Postal Card
Overall Experience

After a year of upheaval, Mum has found somewhere where she is happy, content and looked after to the highest of standards. We have noticed such an improvement. Staff are so friendly and helpful. Nothing is too much trouble.

Reply from Irene Kinslow, Manager at Rochester Care Home

It is so nice to hear positive feedback; thank you for taking the time to inform us. I will ensure this is passed on to the staff.

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Review from M J (Sister of Resident) published on 26 February 2024 Submitted via Postal Card
Overall Experience

On visiting the care home we were impressed by how welcome we were made to feel. The room was lovely and calm, cleanliness was excellent you all should be proud of making a lovely place that the residents can call home. We have peace of mind, knowing my sister is so well cared for, bless you all.

Reply from Irene Kinslow, Manager at Rochester Care Home
Thank you so much for taking the time to comment on our home, we are pleased you have trust that your sister is well cared for.

I will ensure this compliment is passed on to my staff.

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Review from R L (Niece of Resident) published on 13 February 2024 Submitted via Website
Overall Experience
I went to visit my auntie who has now been put on palliative care. From the moment we entered the reception, the staff were welcoming, friendly and very respectful. They do a wonderful job. You can see the residents are looked after here.
The room was cheerful, and clean and was made to feel homely. The radio was on and the bed was placed facing the window so she could look outside. Sometimes it’s these little things that make a real difference to bring a little be of comfort in what is very sad circumstances.
This home is brilliant at organising activities for the residents to keep them occupied and entertained.

Keep up the good work and thank you for what you do for my auntie as well as all the other residents under your care.

Reply from Irene Kinslow, Manager at Rochester Care Home
Thank you so much for this lovely compliment, I will inform all the staff, it is so nice to give the team such a positive compliment, they do work so hard to achieve the best for our residents.

Thank you for taking the time for this wonderful feedback.

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Review from Sam K (Granddaughter of Resident) published on 18 January 2024 Submitted via Website
Overall Experience
My nan has lived in this care home for 4 years & throughout all of this time, I have always felt that she has been well cared for & an array of fantastic activities to keep her engaged if she wanted. They know each resident really well & nothing has ever been too much trouble. All the staff here work extremely hard & treated my nan with love, care, respect & time.

Nan sadly passed away this week aged 100 & the way the manager & her team have helped us all through everything was second to none & I can’t thank them all enough for making a difficult time just a little bit easier. These people here will always have a special place in my heart. If I had to name those who went above & beyond, the list would be very long! This care home is real & its staff genuinely care about their residents & families. It was emotionally overwhelming to see just how much they loved Nan but truly lovely also. It’s like an extension of my family here now with both residents & staff. Thank you.

Reply from Irene Kinslow, Manager at Rochester Care Home

Thank you for your heart felt message. It has been a pleasure to know your nan and all your family! you gave Nan all the support she ever needed nothing was too much trouble! you supported other residents with activities and had time to have conversations with the other residents every time you came to visit our home.

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Review from Andree B (Daughter of Resident) published on 11 January 2024 Submitted via Postal Card
Overall Experience
At the end of November, I had a fall and broke my hip. I was in hospital for 2 weeks and whilst there, I had no concerns or worries about my mother as I knew you would take excellent care of her and keep her safe.
She became a permanent resident in June and since then, she is a lot happier, eating well and enjoying all the activities.

Manty thanks to all the carers and management.

Reply from Irene Kinslow, Manager at Rochester Care Home

Thank you for your lovely compliment! It is so nice that families can trust us with their loved ones especially if they can not visit due to unfortunate circumstances.

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Review from Carol B (Daughter of Resident) published on 15 December 2023 Submitted via Postal Card
Overall Experience

My mum passed away on 25th October aged 100 years old. She had lived at the home for three years. Everyone at the home treated her with respect and great kindness. During her last few days, she was kept comfortable and pain-free. We were able to stay with her all day and at night we were given armchairs, pillows and blankets as well as food and endless cups of tea. As a family, we cannot praise the staff highly enough and I feel they all genuinely felt sad at Mum's passing.

Reply from Irene Kinslow, Manager at Rochester Care Home

Thank you for your compliment. We all miss her, she was such character. It was so lovely to see all the support you gave Mum and us throughout her stay at Rochester Care Home.

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Review from Mary D (Daughter of Resident) published on 14 December 2023 Submitted via Postal Card
Overall Experience

We found our experience very positive. There is a warm and friendly atmosphere as soon as you enter the building. The building looks warm and inviting. Staff are very pleasant and welcoming. The rooms are laid out well and it's great that each person can make their room their own.

Reply from Irene Kinslow, Manager at Rochester Care Home

Thank you for your compliment. We are pleased Mum settled in so well. I will pass on your compliment to the staff.

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Review from L C (Daughter-in-law of Resident) published on 12 December 2023 Submitted via Postal Card
Overall Experience

I have always found the staff to be extremely helpful and caring around any issues with my mother-in-law. She seems happy in her own way and gets involved with most of the activities that go on.

Reply from Irene Kinslow, Manager at Rochester Care Home

Thank you for your feedback. I will inform staff of this compliment.

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Review from Pauline M (Daughter of Resident) published on 28 November 2023 Submitted via Postal Card
Overall Experience

My mother passed away on October 25th. I can't praise the staff enough. From the management down, all the staff were so caring to her and her family and organised her pain control. They stayed with her when we went home for a few hours, even in her last two or three days. Nothing was too much trouble; keeping us supplied with food and drink and arranged for us to stay overnight with her. Her end-of-life care was given with gentle dignity, talking to her all the time. I will miss everyone at the home. Thank you all again.

Reply from Irene Kinslow, Manager at Rochester Care Home
Thank you so much for your lovely comments! We miss you guys. You are always welcome at Rochester - pop in and have a cuppa.

Mum is missed - she had such a character.

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Review from Zoe G (Daughter-in-law of Resident) published on 9 November 2023 Submitted via Postal Card
Overall Experience

Welcomed with lovely smiles and smells fresh and spotless. Always offered a drink and biscuits.

Reply from Irene Kinslow, Manager at Rochester Care Home

Thank you, Zoe, it's nice to make all relatives welcome.

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Review from Sarah F (Daughter of Resident) published on 8 November 2023 Submitted via Postal Card
Overall Experience

All the staff have been amazing in caring for my mother. Nothing has been too much trouble for them. We are made to feel so welcome every time we visit. They are one big family, and we feel part of that family. Being able to see photos of Mum on social media is fantastic, and she is always smiling. Thanks to you all for what you do - and to the manager for looking out for my dad when he visits.

Reply from Irene Kinslow, Manager at Rochester Care Home

Hi Sarah, thank you for your compliment; we thrive as a team to ensure we give quality care. We are a brilliant team, and I am so proud.

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Review from G M (Friend of Resident) published on 12 September 2023 Submitted via Postal Card
Overall Experience

All staff made you feel welcome when visiting a resident and very polite and so caring. Could not ask for anything better.

Reply from Irene Kinslow, Manager at Rochester Care Home
Good morning,
Thank you for your lovely compliment.
Kind regards,

Irene.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 October 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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Meet the Team (1)

Irene Kinslow
Irene KinslowJob Title:Manager

Manager at Rochester

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