Submit a Review for Whitehaven Care Home
Fosseway, Midsomer Norton, Radstock, BA3 4AU
View full details of Whitehaven Care HomeLatest Reviews for Whitehaven Care Home
26 March 2025
We chose Whitehaven to care for my Mother because it was a smaller more personal home which suited her needs perfectly. All the staff were friendly and approachable when any concerns arose, every effort was made by staff to ensure her needs were met. She was always treated with dignity and
compassion throughout her stay at the home. We would have no hesitation in recommending Whitehaven Care home to anyone.
22 January 2025
I was in Whitehaven care home for 4 weeks recuperating from a hip replacement. I was looked after very well. The staff were excellent, friendly and helpful. Nothing was too much trouble. I could recommend this home to anyone needing dedicated care.
03 January 2025
The staff at Whitehaven went above and beyond for my relative. He was only there for a short time before he passed away, they looked after him with dignity and respect, also cared for me while I sat with him as he passed. I recommend this care home highly.
12 December 2024
My second cousin is very happy in the home, it's very clean, food is good and the staff are lovely and helpful and make me feel welcome when I go to visit her. She has a lovely, comfy room.
10 July 2024
Found the home to be very nice, clean and friendly when we visited. We have 2 sisters in the same home and they are both very happy with the care etc that they get.
10 June 2024
My partner and I visited our friend on the 21st of May 2024. She is very happy and content in the home. She told us she feels safe and secure. The staff and management provide excellent personal care and support. The rooms are spacious, clean and comfortable. The staff are friendly, courteous and
welcoming. I would not hesitate to place a relative in this excellent caring facility. Thank you all for looking after our dear friend.
05 April 2023
Very friendly home. All residents are well cared for and look clean and tidy. Home well cleaned. Did a party for my mother-in-law's birthday and certainly went that extra mile to accommodate all the family. Lovely staff who work hard. The home always smells clean unlike some. Plenty of fruit and
chocolate etc around for residents to eat when wanted. A lovely-tasting birthday cake was made by the cook too. Well done Whitehaven in Westfield, Radstock.
31 March 2023
My aunt was placed in this home initially for respite but ended up staying for 10 months. The more mature, experienced staff were very good and helpful. The younger staff were frequently found using their mobiles when they were on duty. Auntie's room was not cleaned regularly and little effort was
made to encourage her to make healthy decisions about her care. Staff attitudes left a lot to be desired and the day-to-day running of the home was terrible.
06 March 2023
The care home where my friend is is run very well. He is very happy with all his food and drinks and all of your staff looks after him brilliantly. Nothing is too much for them and all are happy with their work. Excellent people.
10 February 2023
Our experience of Whitehaven Care Home has been nothing but positive. The clue to why it is good is the longevity of staff there. The kitchen is on view to the residents who are well fed and looked after throughout the day with refreshments and cakes etc. There is no smell in the common areas which
is remarkable given the home concentrates on dementia etc. Our experience was relatively short, but over those months, we witnessed only care and attention to minor details. This comes from the top. The manager is always on hand and will help where required and not hide away in their office. If you look at the whiteboard in the office, it is clearly laid out with risk management tasks and when they should be done, an exemplar. There is no problem with tailoring the rooms to the residents' personal needs and nothing seems to be a fuss. Visitors are greeted with an offer of refreshment and a chair is provided if required. All in all, we were impressed.
30 September 2022
As always, the manager and all the other staff are full of love and kindness that fills the nursing home. I'm sure they put love before money. I have peace of mind knowing my partner is in their care and at all times the home is clean. The food is 10/10. Well done and from all the family, thank you.
27 September 2022
We came for lunch and found a wonderful welcome and the table was laid up ready. The staff treated us very politely and were attentive and helpful to all the residents. Overall, we were very impressed by the care and attention we were given.
27 September 2022
We have been happy with the level of care Mum is receiving. Our visits are not very often but the staff always seem helpful. Cannot comment on the food or drink as we have not been here during meal times. We were concerned about the smell on Mum's floor and know it is difficult but perhaps the
carpets/floors need disinfecting more often.
17 August 2022
Very delighted. Thank you.
12 August 2022
I cannot thank the staff enough for their care and support for my granny. I think the staff work very hard and always make me feel special when I visit. You are all doing and superb job. Thank you.
22 July 2022
The food is lovely. Treated well. Looked after very well in general - I like it here.
06 June 2022
My mum was a resident at Whitehaven for over 8 years. I can honestly say mum was very well looked after here. She was very happy and loved the staff, the garden, the many parties, activities, and trips out. During the Covid lockdown, everything was done to keep the residents safe. It wasn't easy,
but the staff were amazing.
20 January 2022
As a family, we would highly recommend Whitehaven Care Home. The manager and staff are all completely dedicated to the residents and treat them as their own family. During these strange times, it is reassuring to know they are kept safe and happy. When I visit, she always tells me how kind the staff
are and how she enjoys having a laugh with them. It truly is a home from home for them.
17 January 2022
Very friendly staff. Lovely relaxing place. My father is really happy here. Well recommended.
19 November 2021
In the short time that my mother was in your care, she was treated with dignity, respect and was made to feel at home. As a visitor, on every occasion, we felt that our mother was happy and well taken care of, whilst the staff were also very receptive towards us and made us feel welcome and part of
the team.
Latest Reviews for Whitehaven Care Home
26 March 2025
We chose Whitehaven to care for my Mother because it was a smaller more personal home which suited her needs perfectly. All the staff were friendly and approachable when any concerns arose, every effort was made by staff to ensure her needs were met. She was always treated with dignity and
compassion throughout her stay at the home. We would have no hesitation in recommending Whitehaven Care home to anyone.
22 January 2025
I was in Whitehaven care home for 4 weeks recuperating from a hip replacement. I was looked after very well. The staff were excellent, friendly and helpful. Nothing was too much trouble. I could recommend this home to anyone needing dedicated care.
03 January 2025
The staff at Whitehaven went above and beyond for my relative. He was only there for a short time before he passed away, they looked after him with dignity and respect, also cared for me while I sat with him as he passed. I recommend this care home highly.
12 December 2024
My second cousin is very happy in the home, it's very clean, food is good and the staff are lovely and helpful and make me feel welcome when I go to visit her. She has a lovely, comfy room.
10 July 2024
Found the home to be very nice, clean and friendly when we visited. We have 2 sisters in the same home and they are both very happy with the care etc that they get.
10 June 2024
My partner and I visited our friend on the 21st of May 2024. She is very happy and content in the home. She told us she feels safe and secure. The staff and management provide excellent personal care and support. The rooms are spacious, clean and comfortable. The staff are friendly, courteous and
welcoming. I would not hesitate to place a relative in this excellent caring facility. Thank you all for looking after our dear friend.
05 April 2023
Very friendly home. All residents are well cared for and look clean and tidy. Home well cleaned. Did a party for my mother-in-law's birthday and certainly went that extra mile to accommodate all the family. Lovely staff who work hard. The home always smells clean unlike some. Plenty of fruit and
chocolate etc around for residents to eat when wanted. A lovely-tasting birthday cake was made by the cook too. Well done Whitehaven in Westfield, Radstock.
31 March 2023
My aunt was placed in this home initially for respite but ended up staying for 10 months. The more mature, experienced staff were very good and helpful. The younger staff were frequently found using their mobiles when they were on duty. Auntie's room was not cleaned regularly and little effort was
made to encourage her to make healthy decisions about her care. Staff attitudes left a lot to be desired and the day-to-day running of the home was terrible.
06 March 2023
The care home where my friend is is run very well. He is very happy with all his food and drinks and all of your staff looks after him brilliantly. Nothing is too much for them and all are happy with their work. Excellent people.
10 February 2023
Our experience of Whitehaven Care Home has been nothing but positive. The clue to why it is good is the longevity of staff there. The kitchen is on view to the residents who are well fed and looked after throughout the day with refreshments and cakes etc. There is no smell in the common areas which
is remarkable given the home concentrates on dementia etc. Our experience was relatively short, but over those months, we witnessed only care and attention to minor details. This comes from the top. The manager is always on hand and will help where required and not hide away in their office. If you look at the whiteboard in the office, it is clearly laid out with risk management tasks and when they should be done, an exemplar. There is no problem with tailoring the rooms to the residents' personal needs and nothing seems to be a fuss. Visitors are greeted with an offer of refreshment and a chair is provided if required. All in all, we were impressed.
30 September 2022
As always, the manager and all the other staff are full of love and kindness that fills the nursing home. I'm sure they put love before money. I have peace of mind knowing my partner is in their care and at all times the home is clean. The food is 10/10. Well done and from all the family, thank you.
27 September 2022
We came for lunch and found a wonderful welcome and the table was laid up ready. The staff treated us very politely and were attentive and helpful to all the residents. Overall, we were very impressed by the care and attention we were given.
27 September 2022
We have been happy with the level of care Mum is receiving. Our visits are not very often but the staff always seem helpful. Cannot comment on the food or drink as we have not been here during meal times. We were concerned about the smell on Mum's floor and know it is difficult but perhaps the
carpets/floors need disinfecting more often.
17 August 2022
Very delighted. Thank you.
12 August 2022
I cannot thank the staff enough for their care and support for my granny. I think the staff work very hard and always make me feel special when I visit. You are all doing and superb job. Thank you.
22 July 2022
The food is lovely. Treated well. Looked after very well in general - I like it here.
06 June 2022
My mum was a resident at Whitehaven for over 8 years. I can honestly say mum was very well looked after here. She was very happy and loved the staff, the garden, the many parties, activities, and trips out. During the Covid lockdown, everything was done to keep the residents safe. It wasn't easy,
but the staff were amazing.
20 January 2022
As a family, we would highly recommend Whitehaven Care Home. The manager and staff are all completely dedicated to the residents and treat them as their own family. During these strange times, it is reassuring to know they are kept safe and happy. When I visit, she always tells me how kind the staff
are and how she enjoys having a laugh with them. It truly is a home from home for them.
17 January 2022
Very friendly staff. Lovely relaxing place. My father is really happy here. Well recommended.
19 November 2021
In the short time that my mother was in your care, she was treated with dignity, respect and was made to feel at home. As a visitor, on every occasion, we felt that our mother was happy and well taken care of, whilst the staff were also very receptive towards us and made us feel welcome and part of
the team.