






Whitehaven Care Home provides a comfortable interior and a service where every care is taken to make sure residents are well looked after and feel respected.
Services are tailored to individual needs and target a fulfilling lifestyle, with residents consulted on important decisions and input from family and friends welcome.
A tasteful interior is designed to suit those with mobility issues, while staff are experienced in the challenges of dementia care.
Care Provided by Whitehaven Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 23 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are dependant on care needs of each individual and the type of room available.
The price(s) shown are provided by the care home. Contact Whitehaven Care Home for full pricing details and T&Cs.
Contact Whitehaven Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- A R T I Care Homes Ltd
- Private Owned
Person in charge
- Sarah Baker(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (23)
- Single Rooms with ensuite Wet Room (14)
Parking
- Parking is available on site. The car park isn't massive so please feel free to park in the co-op car park opposite the road.
Whitehaven Care Home Reviews (31)
Whitehaven Care Home has a Review Score of 9.4 (9.431) out of 10, based on 5 reviews in the last 2 years.
Over all time Whitehaven Care Home has 31 reviews.
My mum aged 92 has been at Whitehaven since September last year having to move from a previous care home due to increased care needs. I was very anxious as moving is huge at her age. From my initial meetings with manager to transfer to Whitehaven, her care has been excellent. The care home is like a small guest house rather than a residential home,all of the staff are dedicated to the residents care and are lovely even in a busy environment still have time for personal chats ,the day room and bedrooms are always clean and tidy. I can't recommend Whitehaven high enough and a huge thank you to all of you.
Thank you for your review Mike. I will pass this on to all the staff who all work hard to meet the residents needs. We always strive to do the best for our residents, and mum is a valued member of the family. I will hand over this feedback, as always is a pleasure to hear this.
We chose Whitehaven to care for my Mother because it was a smaller more personal home which suited her needs perfectly. All the staff were friendly and approachable when any concerns arose, every effort was made by staff to ensure her needs were met. She was always treated with dignity and compassion throughout her stay at the home. We would have no hesitation in recommending Whitehaven Care home to anyone.
I was in Whitehaven care home for 4 weeks recuperating from a hip replacement. I was looked after very well. The staff were excellent, friendly and helpful. Nothing was too much trouble. I could recommend this home to anyone needing dedicated care.
The staff at Whitehaven went above and beyond for my relative. He was only there for a short time before he passed away, they looked after him with dignity and respect, also cared for me while I sat with him as he passed. I recommend this care home highly.
Thank you for your review and feedback. We will share this with all our staff.
My second cousin is very happy in the home, it's very clean, food is good and the staff are lovely and helpful and make me feel welcome when I go to visit her. She has a lovely, comfy room.
Found the home to be very nice, clean and friendly when we visited. We have 2 sisters in the same home and they are both very happy with the care etc that they get.
Hi, thank you so much for your review! We take great pleasure in reading good reviews like this!
My partner and I visited our friend on the 21st of May 2024. She is very happy and content in the home. She told us she feels safe and secure. The staff and management provide excellent personal care and support. The rooms are spacious, clean and comfortable. The staff are friendly, courteous and welcoming. I would not hesitate to place a relative in this excellent caring facility. Thank you all for looking after our dear friend.
Thank you so much for your review. Reviews like this are wonderful for the staff to read!
Very friendly home. All residents are well cared for and look clean and tidy. Home well cleaned. Did a party for my mother-in-law's birthday and certainly went that extra mile to accommodate all the family. Lovely staff who work hard. The home always smells clean unlike some. Plenty of fruit and chocolate etc around for residents to eat when wanted. A lovely-tasting birthday cake was made by the cook too. Well done Whitehaven in Westfield, Radstock.
My aunt was placed in this home initially for respite but ended up staying for 10 months. The more mature, experienced staff were very good and helpful. The younger staff were frequently found using their mobiles when they were on duty. Auntie's room was not cleaned regularly and little effort was made to encourage her to make healthy decisions about her care. Staff attitudes left a lot to be desired and the day-to-day running of the home was terrible.
The care home where my friend is is run very well. He is very happy with all his food and drinks and all of your staff looks after him brilliantly. Nothing is too much for them and all are happy with their work. Excellent people.
Our experience of Whitehaven Care Home has been nothing but positive. The clue to why it is good is the longevity of staff there. The kitchen is on view to the residents who are well fed and looked after throughout the day with refreshments and cakes etc. There is no smell in the common areas which is remarkable given the home concentrates on dementia etc. Our experience was relatively short, but over those months, we witnessed only care and attention to minor details. This comes from the top. The manager is always on hand and will help where required and not hide away in their office. If you look at the whiteboard in the office, it is clearly laid out with risk management tasks and when they should be done, an exemplar. There is no problem with tailoring the rooms to the residents' personal needs and nothing seems to be a fuss. Visitors are greeted with an offer of refreshment and a chair is provided if required. All in all, we were impressed.
Thank you ever so much for such a heartwarming compliment to everyone at Whitehaven, it means such a great deal to me to hear how relatives view the service we provide. We try our best to look after those in our care and reading comments such as this reminds us that we are doing a good job. I will pass your praise on to the team and thank you once again for your view.
As always, the manager and all the other staff are full of love and kindness that fills the nursing home. I'm sure they put love before money. I have peace of mind knowing my partner is in their care and at all times the home is clean. The food is 10/10. Well done and from all the family, thank you.
Thank you ever so much for your kind review on the home and the team. We very much enjoy the company of your partner and enjoy your visits. I will pass your review on to the team.
We came for lunch and found a wonderful welcome and the table was laid up ready. The staff treated us very politely and were attentive and helpful to all the residents. Overall, we were very impressed by the care and attention we were given.
Thank you ever so much for your kind comments, we very much value your review and I will pass this on to the team. You are more than welcome for lunch at any time. Thank you.
We have been happy with the level of care Mum is receiving. Our visits are not very often but the staff always seem helpful. Cannot comment on the food or drink as we have not been here during meal times. We were concerned about the smell on Mum's floor and know it is difficult but perhaps the carpets/floors need disinfecting more often.
Thank you for your review, we welcome you to join us for lunch any day (with notice) to taste our resident chosen meals. I apologise you have noticed some poor odour in a bedroom, this will be rectified immediately and we will ensure this does not happen again.
Very delighted. Thank you.
We really appreciate hearing what residents think about the care and support that is provided, we are glad that you are happy here. We thank you for your review.
I cannot thank the staff enough for their care and support for my granny. I think the staff work very hard and always make me feel special when I visit. You are all doing and superb job. Thank you.
Thank you ever so much for your glowing review; it is an absolute pleasure to look after your granny. I will cascade this down to the team and share your thanks with them all.
The food is lovely. Treated well. Looked after very well in general - I like it here.
We appreciate your comment and reviews, it is always nice to hear what residents think of the home. I will pass your feedback to the team. Thank you.
My mum was a resident at Whitehaven for over 8 years. I can honestly say mum was very well looked after here. She was very happy and loved the staff, the garden, the many parties, activities, and trips out. During the Covid lockdown, everything was done to keep the residents safe. It wasn't easy, but the staff were amazing.
Thank you for your kind review, it was a pleasure to look after Mum and loved by all who met her. I will pass your kind comments on to the team. Thank you.
As a family, we would highly recommend Whitehaven Care Home. The manager and staff are all completely dedicated to the residents and treat them as their own family. During these strange times, it is reassuring to know they are kept safe and happy. When I visit, she always tells me how kind the staff are and how she enjoys having a laugh with them. It truly is a home from home for them.
Thank you ever so much for such a generous review; it is very much appreciated and means a lot to us at Whitehaven. Your auntie is such a pleasure to look after, and we are so glad you are both happy with the care provided! I will let the team know what you have said.
Very friendly staff. Lovely relaxing place. My father is really happy here. Well recommended.
Thank you for your review; we are glad that you and your father are happy with the care that is provided at Whitehaven.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 September 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Whitehaven Care Home.
There are no upcoming events for Whitehaven Care Home.
Awards / Recognitions (1)
- 01 Oct 2020Recipient: Whitehaven Care Home
Accreditations
There are no accreditations posted yet for Whitehaven Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Whitehaven Care Home
What types of Care is Whitehaven Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Whitehaven Care Home have?
There are 23 Single Rooms.
What are the Facilities & Services at Whitehaven Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Whitehaven Care Home to the centre of Radstock?
1.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Whitehaven Care Home to verify any information. View our terms and conditions. Whitehaven Care Home has an Enhanced Service -more info.