Latest Reviews for Brookside
15 May 2026
I would like to thank the wonderful team at Brookside for providing a happy, warm & friendly , clean, safe and homely environment for my Dad when he stayed for a weeks respite. He felt respected and cared for - he stayed in a lovely room looking down on the garden, enjoyed use of the wet room/
bathroom facilities that he doesn't have at home and enjoyed the meals and drinks on offer. It was a positive experience for all of us. My husband and I enjoyed some quality time together reassured by the fact that Dad was in very good hands and close by. Thank you to everyone
06 May 2026
My uncle received amazing care; he is very well looked after day and night. Nothing is too much trouble for the caring staff.
They also make me feel welcome and included. I enjoy visiting here.
26 March 2026
I have been here for over 3 years now. I like to thank everyone here for what they have done for me, helping me do the correct things. Helping me lose weight in the 3 years. I have, like I said, more years to come, will never leave here, love everyone here.
27 February 2026
Since I came here, I have been well looked after, all the staff have been kind and helpful to me, all in all I am very happy here, and could not wish for a better home
20 November 2025
Mum loved being at Brookside, she called it home. The staff go above and beyond for their family (I would not call them Residents). You hear bad things of homes but this one is first class I would recommend it to anyone.
05 September 2025
Amazing friendly staff, always willing to go above and beyond. Home manager always very helpful.
Activities are very good, and home always appears very clean and smell nice when going in.. love all the different area they have for the residents and how your always made to feel welcome when greeted
by staff.
03 September 2025
The care my mother has received over the last 2 years has been excellent. All the carers and staff have been very kind and have shown a huge amount of patience. They all treat my mother such dignity and are on hand to deal with any queries I might have. The manager & staff take the time to ask me
how I am doing which is very thoughtful as sometimes I feel low and emotional. The food here always looks so good. Everyone here is very aware of keeping my mum's affairs private.
Excellent all round! I feel my mum is very safe at Brookside.
27 August 2025
My mum has been placed in this care home for a month,
The staff are always welcoming, I love the fact we wash hands before all visits,
If mum is not happy we speak to staff or home manager and things are rectified,
Mum is always clean with hair washed and brushed, her room always smells nice.
She enjoys the food and loves to look out in the back garden,
Even though mum is bed bound their is loads of activities if mum wishes to take part, all carers are a great team and an asset to the care manager who is also amazing, any issues with health are always dealt with as soon as mentioned.
08 July 2025
My husband is a resident at Brookside. We celebrated our 30th wedding anniversay, with Brookside, the staff could not have done any more to make it so memable. We had a wonderfull day with famiely staff, and residents. Thank you so much, I viset at least 4 times a week and allways greeted by
friendly staff. Thankyou
30 June 2025
In my dad's last days, he was treated with respect dignity at all times from all staff.
24 June 2025
Excellent service by Brookside, when visiting nan she was happy and well cared for when it came to the end of nans respite. My parents both had COVID. So the home were amazing and extended nans care by 1 week so nan wouldn't be home and catch it. They were amazing would highly recommend.
09 April 2025
My dad has been in the home for 12 months now due to Alzheimer's. It was so scary at first, entrusting his care to others, but this wonderful team has become part of our family. They are incredibly supportive, kind, and helpful. I can't thank them enough.
24 September 2024
My sister entered the care home three months ago and immediately settled very well. I'm sure she has her off days, but whenever I've visited, she has been happy and well looked after. She loves being able to wander around, safe in the knowledge that someone will help out if she gets lost, or needs
something. She enjoys some of the activites provided, but most of all, she seems to love the staff who also seem fond of her. For her, communication is mainly by facial expression and body language, and the staff seem well tuned in to this. She always seems clean and tidy and enjoys the food. The home is a very open space, both physically and emotionally, although residents are also very welcome to spend as much time as they want in their rooms, or in any of the lounge, dining and seating areas. My sister loves the garden area, and is encouraged to help out with weeding and planting etc. The volunteers must also get a mention, as they add so much to the quality of life of the residents.
10 September 2024
Very friendly staff. Nice environment. Lovely gardens.
10 September 2024
Always happy staff. Always ready to help. Mum is happy and likes all the staff. She has settled in. Mum loves the food and company. All staff are always helpful and make sure all questions are answered. If anything needs to be done, they are all willing and happy to help.
26 June 2024
My mother could not be in a better place. Everything that is important is being done and the team work tirelessly to get to each need as it arises - a very hard task as this is, daily, a 'moving target'. Safety and respect always, well done!
26 June 2024
Incredibly calm, coping with very demanding days. All staff are consistently professional, caring, safety conscious, trying their very hardest to create a calm, homely environment, good team spirit and feelings come first - respect for the ladies and gentlemen for whom they care.
25 April 2024
Such a friendly, happy atmosphere, a 'home' in the true sense. Great staff and facility. Can't praise enough.
14 March 2024
I am totally happy with the care my mother receives. The staff is excellent and always ready to help her and give me advice. Faultless!
31 January 2024
Wow, where do I start? Brookside is just so lovely and friendly. So welcoming to families and friends. I came for lunch to celebrate Burns with my dad, it was absolutely amazing and so was interacting with the resident and they made me feel so welcome. The home is so clean and the residents are so
looked after. As a family, we are so pleased that my dad got into such a beautiful care home. The activities coordinator is just out of this world.
Latest Reviews for Brookside
15 May 2026
I would like to thank the wonderful team at Brookside for providing a happy, warm & friendly , clean, safe and homely environment for my Dad when he stayed for a weeks respite. He felt respected and cared for - he stayed in a lovely room looking down on the garden, enjoyed use of the wet room/
bathroom facilities that he doesn't have at home and enjoyed the meals and drinks on offer. It was a positive experience for all of us. My husband and I enjoyed some quality time together reassured by the fact that Dad was in very good hands and close by. Thank you to everyone
06 May 2026
My uncle received amazing care; he is very well looked after day and night. Nothing is too much trouble for the caring staff.
They also make me feel welcome and included. I enjoy visiting here.
26 March 2026
I have been here for over 3 years now. I like to thank everyone here for what they have done for me, helping me do the correct things. Helping me lose weight in the 3 years. I have, like I said, more years to come, will never leave here, love everyone here.
27 February 2026
Since I came here, I have been well looked after, all the staff have been kind and helpful to me, all in all I am very happy here, and could not wish for a better home
20 November 2025
Mum loved being at Brookside, she called it home. The staff go above and beyond for their family (I would not call them Residents). You hear bad things of homes but this one is first class I would recommend it to anyone.
05 September 2025
Amazing friendly staff, always willing to go above and beyond. Home manager always very helpful.
Activities are very good, and home always appears very clean and smell nice when going in.. love all the different area they have for the residents and how your always made to feel welcome when greeted
by staff.
03 September 2025
The care my mother has received over the last 2 years has been excellent. All the carers and staff have been very kind and have shown a huge amount of patience. They all treat my mother such dignity and are on hand to deal with any queries I might have. The manager & staff take the time to ask me
how I am doing which is very thoughtful as sometimes I feel low and emotional. The food here always looks so good. Everyone here is very aware of keeping my mum's affairs private.
Excellent all round! I feel my mum is very safe at Brookside.
27 August 2025
My mum has been placed in this care home for a month,
The staff are always welcoming, I love the fact we wash hands before all visits,
If mum is not happy we speak to staff or home manager and things are rectified,
Mum is always clean with hair washed and brushed, her room always smells nice.
She enjoys the food and loves to look out in the back garden,
Even though mum is bed bound their is loads of activities if mum wishes to take part, all carers are a great team and an asset to the care manager who is also amazing, any issues with health are always dealt with as soon as mentioned.
08 July 2025
My husband is a resident at Brookside. We celebrated our 30th wedding anniversay, with Brookside, the staff could not have done any more to make it so memable. We had a wonderfull day with famiely staff, and residents. Thank you so much, I viset at least 4 times a week and allways greeted by
friendly staff. Thankyou
30 June 2025
In my dad's last days, he was treated with respect dignity at all times from all staff.
24 June 2025
Excellent service by Brookside, when visiting nan she was happy and well cared for when it came to the end of nans respite. My parents both had COVID. So the home were amazing and extended nans care by 1 week so nan wouldn't be home and catch it. They were amazing would highly recommend.
09 April 2025
My dad has been in the home for 12 months now due to Alzheimer's. It was so scary at first, entrusting his care to others, but this wonderful team has become part of our family. They are incredibly supportive, kind, and helpful. I can't thank them enough.
24 September 2024
My sister entered the care home three months ago and immediately settled very well. I'm sure she has her off days, but whenever I've visited, she has been happy and well looked after. She loves being able to wander around, safe in the knowledge that someone will help out if she gets lost, or needs
something. She enjoys some of the activites provided, but most of all, she seems to love the staff who also seem fond of her. For her, communication is mainly by facial expression and body language, and the staff seem well tuned in to this. She always seems clean and tidy and enjoys the food. The home is a very open space, both physically and emotionally, although residents are also very welcome to spend as much time as they want in their rooms, or in any of the lounge, dining and seating areas. My sister loves the garden area, and is encouraged to help out with weeding and planting etc. The volunteers must also get a mention, as they add so much to the quality of life of the residents.
10 September 2024
Very friendly staff. Nice environment. Lovely gardens.
10 September 2024
Always happy staff. Always ready to help. Mum is happy and likes all the staff. She has settled in. Mum loves the food and company. All staff are always helpful and make sure all questions are answered. If anything needs to be done, they are all willing and happy to help.
26 June 2024
My mother could not be in a better place. Everything that is important is being done and the team work tirelessly to get to each need as it arises - a very hard task as this is, daily, a 'moving target'. Safety and respect always, well done!
26 June 2024
Incredibly calm, coping with very demanding days. All staff are consistently professional, caring, safety conscious, trying their very hardest to create a calm, homely environment, good team spirit and feelings come first - respect for the ladies and gentlemen for whom they care.
25 April 2024
Such a friendly, happy atmosphere, a 'home' in the true sense. Great staff and facility. Can't praise enough.
14 March 2024
I am totally happy with the care my mother receives. The staff is excellent and always ready to help her and give me advice. Faultless!
31 January 2024
Wow, where do I start? Brookside is just so lovely and friendly. So welcoming to families and friends. I came for lunch to celebrate Burns with my dad, it was absolutely amazing and so was interacting with the resident and they made me feel so welcome. The home is so clean and the residents are so
looked after. As a family, we are so pleased that my dad got into such a beautiful care home. The activities coordinator is just out of this world.