Submit a Review for Rowan Court Care Home - Avery Healthcare
Silverdale Road, Newcastle-under-Lyme, ST5 2TA
View full details of Rowan Court Care Home - Avery HealthcareLatest Reviews for Rowan Court Care Home - Avery Healthcare
17 November 2025
Due to my dad's inevitable deteriorating mobility, I reluctantly needed to look into care home residency for him. My dad has now lived at Rowan Court for well over a year. For most of the time, my dad is now happy and comfortable, considering the extent of his needs. The support, skills, care and
friendly and welcoming atmosphere provided by the staff at Rowan Court have greatly benefited my dad since he has been there. The staff also effectively monitor his ongoing health needs. I am so happy that I have peace of mind that he always receives his medication, he is clean, well-fed and sometimes entertained by visiting singers! Care home costs for self-funders with disabilities are far too high generally, hence my "satisfactory" score, but I feel that Rowan Court staff really do invest in providing good quality care for my dad's needs. Thank you to all the staff at Rowan Court.
13 November 2025
Rowan Court helped us enormously when we could no longer look after Mum at home. Mum is a very independent 95-year-old and at Rowan Court she is treated like a family member, all staff are welcoming and attentive, aware of Mum's need for independence treating her with respect and helping while
retaining her dignity and keeping her safe especially with washing and dressing. After a stay (respite) Mum was happy to stay on a permanent basis. Enjoying a day trip with a cuppa and cream cake and the good food choices really helped! Rowan Court have been wonderful in helping us achieve this working with us to help us settle Mum in what she calls her final home.
06 October 2025
I believe that Rowan Court goes beyond caring they provide support and encouragement to myself. I am kept informed at all stages in a friendly and supportive manner I find the occupational side of the care my wife gets stimulation and fun are always available with much variety and scope to mix to
share in activities, shows, singers she can dance too, Bingo etc. fills her time in a worthwhile way.
30 September 2025
Judith, my wife, has been a resident for 3 1/2 years. During this time, she has experienced outstanding care from all the staff. I am continually impressed by the quality of her care, both from the experienced and young carers. The level of patience shown in difficult circumstances has been
outstanding. I have regular review meetings with senior staff where we discuss all aspects of her care and needs. Without fail, these meetings are positive and always ask to make adjustments to make her life more comfortable.
13 May 2025
It was a very hard decision, looking for a care home for out much loved mum, but when we stepped into Rowan Court I knew this was the home for mum. The staff are exceptional when it comes to caring for the residents, not they aren't residents they are family they look after them like their own.
Nothing is every too much trouble and gets done straight away (like asking for a bacon sandwich). I can't thank each and every staff member enough for the caring of everything for our mum.
27 February 2025
My father has been cared for at Rowan Court Care Home for nearly three years before he died in February 2025. He was always treated with dignity and with thoughtful care. He clearly welcomed the attention of care and nursing staff. He enjoyed heartily the meals, and engaged staff with good humour.
The care during the last month of his life was sincere and exemplary.
I cannot speak too highly of the home.
27 November 2024
All staff have a very positive attitude and are fully aware of my mother's care plan along with her daily needs. Care staff are caring and flexible in meeting individual requests. The food quality and hygiene standards are excellent. A daily programme of activities keeps residents monitored and
socially involved. The home keeps relatives completely updated on their doctor's appointments and prescription needs.
02 October 2024
Rowan Court Care Home is truly excellent! The staff (each and everybody) are kind, caring, happy and personable. They show empathy for each of the residents and do not talk down to those with greater needs. I am so grateful for the given to my mother who is always smiling and happy as a consequence
of the love and dedication of the staff.
21 August 2024
My cousin has been here for approx 3 years. I visit almost every week and certainly the care in Rowan Court is amazing. Every single person in the duty of this care home is excellent. They look after all, kind, sufficient, gentle and knowing the best of ways. Each person in need will be looked after
very well.
01 August 2024
I have nothing but praise for Rowan Court Care Home. The staff are always welcoming and friendly. Mum is safe, happy, cared for and has lots of activities and outings which she loved being a part of. The home is excellently managed. The rooms are clean. I am extremely happy with the provision and I
recommend the home to others. I am confident that Mum is safe and enjoying life. Thank you all.
22 January 2024
Excellent.
14 December 2023
My father-in-law has been a resident at Rowan Court for just over 2 months now. Choosing the right residential home can be problematic, but my wife and I were immensely impressed with our initial contact and the politeness and professionalism of all staff. Safe to say, he has settled in remarkably
well, he’s made new friends and all staff are extremely kind and supportive toward him. We have expressed our thanks to the manager, and in particular, the following staff have all impressed us with reception, admin, and the many excellent carers including the exceptional senior carers.
24 November 2023
Our mum entered Rowan Court at the most difficult time -- after a fall at home and just as the Covid lockdown was starting. My sister found Rowan Court, and we could not have made a better choice. I live in the United States, but everyone I spoke to on my weekly phone calls was so positive and
friendly. During the time she was there, through her 100th birthday and to her recent passing, the personal care and love that she received was all that we could have hoped for. Thank you so much for all that you do for your residents and their families!
10 November 2023
I would like to thank all the staff for their kindness, support and love they showed my sister during her short stay at Rowan Court, although it was a sad time for the family they made it very special and they could not have done any more it is a lovely place, cannot recommend it enough.
16 October 2023
The lady I support and visit regularly has been at Rowan Court Care Home - Avery Healthcare for the past 16 months. The staff have been fantastic since she arrived here after a four month hospital stay. They are always friendly and show empathy. The reception staff are always courteous and helpful.
There is a warm and welcoming feeling at Rowan Court and it is a homely environment where the care and consideration for the residents is always a priority.
18 September 2023
My mother has settled in well. I have found the staff to be helpful and caring. They keep us informed of changes to medication and other health issues.
It is obvious that staff are, at times, under pressure, but they maintain their caring, friendly and cheerful attitude.
We are very happy with
the care that our mother receives.
18 September 2023
Excellent staff, always available for updates on my sister's condition.
My sister and all the family could not have wished for anything better than Rowan Court.
16 September 2023
I find the home warm and welcoming - my dad has only been a resident for a short period but already the team of carers seem great, supportive and have supported my dad. I feel as positive as possible. I feel that my dad is cared for and safe, which is my main importance. Thank you.
13 February 2023
I found Rowan Court whilst Mum was in an alternative home and I am so pleased I did. The help that I had from management staff prior to transferring Mum was outstanding. The depth of knowledge and willingness to pass it on helped me to navigate the system. I was on a big learning curve on how things
work and the help and understanding I received made a difficult task easier. This level of caring was then found throughout the home from all of the staff. It is hard to put the care of your loved one into a stranger's hands, but the reassurance I get when I visit, that Mum is being cared for so well and kept safe and happy gives me peace of mind. There is genuine towards the residents and their families.
My plan is that Mum will spend the rest of her life in a loving environment, surrounded by people she knows and loves.
27 January 2023
My mother's care is excellent. The other residents are clearly treated with care and love.
Her room is clean and tidy.
There are fantastic activities - ranging from days/trips out. Singers are invited over, games etc.
An excellent care home. Cannot fault it. Staff are wonderful.
Latest Reviews for Rowan Court Care Home - Avery Healthcare
17 November 2025
Due to my dad's inevitable deteriorating mobility, I reluctantly needed to look into care home residency for him. My dad has now lived at Rowan Court for well over a year. For most of the time, my dad is now happy and comfortable, considering the extent of his needs. The support, skills, care and
friendly and welcoming atmosphere provided by the staff at Rowan Court have greatly benefited my dad since he has been there. The staff also effectively monitor his ongoing health needs. I am so happy that I have peace of mind that he always receives his medication, he is clean, well-fed and sometimes entertained by visiting singers! Care home costs for self-funders with disabilities are far too high generally, hence my "satisfactory" score, but I feel that Rowan Court staff really do invest in providing good quality care for my dad's needs. Thank you to all the staff at Rowan Court.
13 November 2025
Rowan Court helped us enormously when we could no longer look after Mum at home. Mum is a very independent 95-year-old and at Rowan Court she is treated like a family member, all staff are welcoming and attentive, aware of Mum's need for independence treating her with respect and helping while
retaining her dignity and keeping her safe especially with washing and dressing. After a stay (respite) Mum was happy to stay on a permanent basis. Enjoying a day trip with a cuppa and cream cake and the good food choices really helped! Rowan Court have been wonderful in helping us achieve this working with us to help us settle Mum in what she calls her final home.
06 October 2025
I believe that Rowan Court goes beyond caring they provide support and encouragement to myself. I am kept informed at all stages in a friendly and supportive manner I find the occupational side of the care my wife gets stimulation and fun are always available with much variety and scope to mix to
share in activities, shows, singers she can dance too, Bingo etc. fills her time in a worthwhile way.
30 September 2025
Judith, my wife, has been a resident for 3 1/2 years. During this time, she has experienced outstanding care from all the staff. I am continually impressed by the quality of her care, both from the experienced and young carers. The level of patience shown in difficult circumstances has been
outstanding. I have regular review meetings with senior staff where we discuss all aspects of her care and needs. Without fail, these meetings are positive and always ask to make adjustments to make her life more comfortable.
13 May 2025
It was a very hard decision, looking for a care home for out much loved mum, but when we stepped into Rowan Court I knew this was the home for mum. The staff are exceptional when it comes to caring for the residents, not they aren't residents they are family they look after them like their own.
Nothing is every too much trouble and gets done straight away (like asking for a bacon sandwich). I can't thank each and every staff member enough for the caring of everything for our mum.
27 February 2025
My father has been cared for at Rowan Court Care Home for nearly three years before he died in February 2025. He was always treated with dignity and with thoughtful care. He clearly welcomed the attention of care and nursing staff. He enjoyed heartily the meals, and engaged staff with good humour.
The care during the last month of his life was sincere and exemplary.
I cannot speak too highly of the home.
27 November 2024
All staff have a very positive attitude and are fully aware of my mother's care plan along with her daily needs. Care staff are caring and flexible in meeting individual requests. The food quality and hygiene standards are excellent. A daily programme of activities keeps residents monitored and
socially involved. The home keeps relatives completely updated on their doctor's appointments and prescription needs.
02 October 2024
Rowan Court Care Home is truly excellent! The staff (each and everybody) are kind, caring, happy and personable. They show empathy for each of the residents and do not talk down to those with greater needs. I am so grateful for the given to my mother who is always smiling and happy as a consequence
of the love and dedication of the staff.
21 August 2024
My cousin has been here for approx 3 years. I visit almost every week and certainly the care in Rowan Court is amazing. Every single person in the duty of this care home is excellent. They look after all, kind, sufficient, gentle and knowing the best of ways. Each person in need will be looked after
very well.
01 August 2024
I have nothing but praise for Rowan Court Care Home. The staff are always welcoming and friendly. Mum is safe, happy, cared for and has lots of activities and outings which she loved being a part of. The home is excellently managed. The rooms are clean. I am extremely happy with the provision and I
recommend the home to others. I am confident that Mum is safe and enjoying life. Thank you all.
22 January 2024
Excellent.
14 December 2023
My father-in-law has been a resident at Rowan Court for just over 2 months now. Choosing the right residential home can be problematic, but my wife and I were immensely impressed with our initial contact and the politeness and professionalism of all staff. Safe to say, he has settled in remarkably
well, he’s made new friends and all staff are extremely kind and supportive toward him. We have expressed our thanks to the manager, and in particular, the following staff have all impressed us with reception, admin, and the many excellent carers including the exceptional senior carers.
24 November 2023
Our mum entered Rowan Court at the most difficult time -- after a fall at home and just as the Covid lockdown was starting. My sister found Rowan Court, and we could not have made a better choice. I live in the United States, but everyone I spoke to on my weekly phone calls was so positive and
friendly. During the time she was there, through her 100th birthday and to her recent passing, the personal care and love that she received was all that we could have hoped for. Thank you so much for all that you do for your residents and their families!
10 November 2023
I would like to thank all the staff for their kindness, support and love they showed my sister during her short stay at Rowan Court, although it was a sad time for the family they made it very special and they could not have done any more it is a lovely place, cannot recommend it enough.
16 October 2023
The lady I support and visit regularly has been at Rowan Court Care Home - Avery Healthcare for the past 16 months. The staff have been fantastic since she arrived here after a four month hospital stay. They are always friendly and show empathy. The reception staff are always courteous and helpful.
There is a warm and welcoming feeling at Rowan Court and it is a homely environment where the care and consideration for the residents is always a priority.
18 September 2023
My mother has settled in well. I have found the staff to be helpful and caring. They keep us informed of changes to medication and other health issues.
It is obvious that staff are, at times, under pressure, but they maintain their caring, friendly and cheerful attitude.
We are very happy with
the care that our mother receives.
18 September 2023
Excellent staff, always available for updates on my sister's condition.
My sister and all the family could not have wished for anything better than Rowan Court.
16 September 2023
I find the home warm and welcoming - my dad has only been a resident for a short period but already the team of carers seem great, supportive and have supported my dad. I feel as positive as possible. I feel that my dad is cared for and safe, which is my main importance. Thank you.
13 February 2023
I found Rowan Court whilst Mum was in an alternative home and I am so pleased I did. The help that I had from management staff prior to transferring Mum was outstanding. The depth of knowledge and willingness to pass it on helped me to navigate the system. I was on a big learning curve on how things
work and the help and understanding I received made a difficult task easier. This level of caring was then found throughout the home from all of the staff. It is hard to put the care of your loved one into a stranger's hands, but the reassurance I get when I visit, that Mum is being cared for so well and kept safe and happy gives me peace of mind. There is genuine towards the residents and their families.
My plan is that Mum will spend the rest of her life in a loving environment, surrounded by people she knows and loves.
27 January 2023
My mother's care is excellent. The other residents are clearly treated with care and love.
Her room is clean and tidy.
There are fantastic activities - ranging from days/trips out. Singers are invited over, games etc.
An excellent care home. Cannot fault it. Staff are wonderful.