Rowan Court Care Home - Avery Healthcare

My Dad has been in Rowan Court Care Home, Silverdale since May 2025. I have just had to move him due to Financial Assessment/lack of funding from Council. So sad as I cannot speak highly enough of the staff here and the care they gave him. As a family, we are so grateful for the compassion and care of all the staff from day one. There were tears on both side as I took him away today. The next home has a tall order to live up to!

Great staff, caring and friendly. They all show real love for my Mum who has been a resident there for 4 years and has dementia. Mum is happy, looked after brilliantly and the staff ensure that there are plenty of activities and interaction between themselves and the residents. The home is well managed and I am kept informed about my Mum and her needs and experiences. Everyone is friendly and polite whenever I visit. Keep up the good work.

My father has been at Rowan Court for 2½ years and has flourished thanks to the excellent care provided by all staff. In recent times dad has needed additional care which the staff have more than adequately supported. The communication to the family during visits and phone calls has also been excellent, and we would have no hesitation in recommending Rowan Court to anyone.

My initial experience is first dampened, by the fact we are constantly unable to park on the home's car park. We counted the number of people/visitors in the 'visitors' log book who were currently booked-in, against car park spaces. This suggested that the staff were parked on this car park, which was clearly "sign-posted" for visitors only? Considering we pay for the care, this is unacceptable practice. Electric plug socket was broken and on the floor for days. I had to change the extension lead myself, which was damaged because the bed was pushed into it? Dirty tissues under the bed. Wrong clothing items in the wardrobe. Improvements must be made!

All the staff are very caring and professional.

Rowan Court helped us enormously when we could no longer look after Mum at home. Mum is a very independent 95-year-old and at Rowan Court she is treated like a family member, all staff are welcoming and attentive, aware of Mum's need for independence treating her with respect and helping while retaining her dignity and keeping her safe especially with washing and dressing. After a stay (respite) Mum was happy to stay on a permanent basis. Enjoying a day trip with a cuppa and cream cake and the good food choices really helped! Rowan Court have been wonderful in helping us achieve this working with us to help us settle Mum in what she calls her final home.

I believe that Rowan Court goes beyond caring they provide support and encouragement to myself. I am kept informed at all stages in a friendly and supportive manner I find the occupational side of the care my wife gets stimulation and fun are always available with much variety and scope to mix to share in activities, shows, singers she can dance too, Bingo etc. fills her time in a worthwhile way.

Judith, my wife, has been a resident for 3 1/2 years. During this time, she has experienced outstanding care from all the staff. I am continually impressed by the quality of her care, both from the experienced and young carers. The level of patience shown in difficult circumstances has been outstanding. I have regular review meetings with senior staff where we discuss all aspects of her care and needs. Without fail, these meetings are positive and always ask to make adjustments to make her life more comfortable.

It was a very hard decision, looking for a care home for out much loved mum, but when we stepped into Rowan Court I knew this was the home for mum. The staff are exceptional when it comes to caring for the residents, not they aren't residents they are family they look after them like their own. Nothing is every too much trouble and gets done straight away (like asking for a bacon sandwich). I can't thank each and every staff member enough for the caring of everything for our mum.

I cannot speak too highly of the home.

All staff have a very positive attitude and are fully aware of my mother's care plan along with her daily needs. Care staff are caring and flexible in meeting individual requests. The food quality and hygiene standards are excellent. A daily programme of activities keeps residents monitored and socially involved. The home keeps relatives completely updated on their doctor's appointments and prescription needs.

Rowan Court Care Home is truly excellent! The staff (each and everybody) are kind, caring, happy and personable. They show empathy for each of the residents and do not talk down to those with greater needs. I am so grateful for the given to my mother who is always smiling and happy as a consequence of the love and dedication of the staff.

My cousin has been here for approx 3 years. I visit almost every week and certainly the care in Rowan Court is amazing. Every single person in the duty of this care home is excellent. They look after all, kind, sufficient, gentle and knowing the best of ways. Each person in need will be looked after very well.

Excellent.

My father-in-law has been a resident at Rowan Court for just over 2 months now. Choosing the right residential home can be problematic, but my wife and I were immensely impressed with our initial contact and the politeness and professionalism of all staff. Safe to say, he has settled in remarkably well, he’s made new friends and all staff are extremely kind and supportive toward him. We have expressed our thanks to the manager, and in particular, the following staff have all impressed us with reception, admin, and the many excellent carers including the exceptional senior carers.

Our mum entered Rowan Court at the most difficult time -- after a fall at home and just as the Covid lockdown was starting. My sister found Rowan Court, and we could not have made a better choice. I live in the United States, but everyone I spoke to on my weekly phone calls was so positive and friendly. During the time she was there, through her 100th birthday and to her recent passing, the personal care and love that she received was all that we could have hoped for. Thank you so much for all that you do for your residents and their families!

I would like to thank all the staff for their kindness, support and love they showed my sister during her short stay at Rowan Court, although it was a sad time for the family they made it very special and they could not have done any more it is a lovely place, cannot recommend it enough.

The lady I support and visit regularly has been at Rowan Court Care Home - Avery Healthcare for the past 16 months. The staff have been fantastic since she arrived here after a four month hospital stay. They are always friendly and show empathy. The reception staff are always courteous and helpful. There is a warm and welcoming feeling at Rowan Court and it is a homely environment where the care and consideration for the residents is always a priority.

My sister and all the family could not have wished for anything better than Rowan Court.

We are very happy with the care that our mother receives.