Rowan Court Care Home - Avery Healthcare

He could not be in a better home than Rowan Court. He is well cared for and the staff are amazing he has settled in well. He is a Parkinsons' dementia resident. The unit he lives in is the best I could wish for.

During the covid pandemic, they have been exceptional and have kept me informed of any and all issues that have arisen and in booking my visitations during this difficult time.

The management and senior staff have been extremely diligent and successful in dealing with the Covid virus keeping our loved ones safe.

A shining example of what every care home should be.

All visits have been very well planned and I am very pleased with the care and attention that my brother is receiving. The staff are very dedicated and are always pleasant.

I regularly visit the resident here and find this an excellent home full of kindness and care for our friend. Despite Covid measures, she feels well looked after. There are many good activities to join in as wanted - before Covid even more entertainment. Staff take a personal interest in each resident and get to know their visitors and family circumstances. Having visited many care homes over the years I find Rowan Court make an excellent effort to make it a home. I highly recommend it.

Excellent staff nothing is too much trouble. The nurse is fantastic empathetic and really cares for residents and family. Felt assured and confident that my dad was looked after to a good level and was the best decision moving into Rowan Court.

Friendly staff. Dad has settled here well. Very clean and welcoming home. Good communication is given.

My mother has been a resident at Rowan Court for approximately 7 years. She is always well presented and I have no issues with her care. During lockdown in the pandemic, the staff have kept me well informed and I wish them well in these difficult times.

During restricted visiting due to Covid-19. Excellent method of visiting my mum during this time, well organised with plenty of thought given to everyone's safety and government directives. As always, all staff were very friendly, approachable and supportive. I have full confidence in Rowan Court keeping my mum safe through this current situation, as they have done this past 5+ years. I'm so glad we found Rowan Court for Mum, we are so lucky.

I can only say how good, kind and caring Rowan Court is. They are so considerate towards the residents and take care of them. Their menu is very good and also they keep families informed of what is going on.

Amazing and caring staff. My Nan is a different person compared to where she was previously, over medication and heavily sedated. Great work done by all the team, keep up the good work. Have kept us updated during the COVID-19 pandemic with emails and Facetime calls.

A wonderfully run and caring home, with a friendly and warm atmosphere. The staff and management actually care about their residents. Nothing is too much trouble, they help the residents and they help and support families. The last few months have been extremely difficult for everyone but Rowan Court and Avery have consistently been "ahead of the game", plenty of PPE, well-organised visits, a steady update of the situation. I have had no concerns that Mum is safe, and looked after. We have been visiting for 12 months now; the staff know us and we know them (the happy faces/masks stay the same). Consistency of staff is important when people feel vulnerable. We looked at a lot of care homes while Mum was hospitalised, I was desperate to hold on to the available room at Rowan Court until I could get her there. They haven't disappointed me and my gut instinct the first day I walked in was correct! Brilliant! I will never be able to thank them enough.

I am very happy with the care that has been given to my Dad during a very difficult time ie: global pandemic. At the beginning of lockdown, I realised that I would have to get care for my Dad as my husband and I were shielding and could no longer do as much for him as we used to. I rang Rowan Court and they were very understanding and arranged to visit and assess my Dad the next day. He was collected from home the following day and quickly settled in. In spite of social distancing, residents are involved in lots of fun activities (especially good during the good weather in the garden). The staff are very very caring and show genuine love for their jobs which is passed on to the residents. The food is very good and my Dad really enjoys it. Although, please note, his requests for tripe with vinegar have gone unheeded. I am thankful that I chose Rowan Court. The staff have kept him happy and safe. Thank you all.

Staff are always efficient, friendly and very professional. The home is warm, clean and very inviting. Visitors are always made very welcome, I would recommend the home to anyone needing good care. The home provides good entertainment and keeps minds and body active.

The work the carers do is outstanding ad the atmosphere is warm and caring. I couldn't recommend highly enough.

However,he was looked after with kindness and understanding and soon settled down. In fact he was spoiled rotten while he was there. This home may not be as “posh” as its sister care homes,but it has a lovely homely comfortable welcoming atmosphere which is essential and cannot be faulted. If I get the chance to go away again we will have no hesitation in having respite care here.

Kind, caring, family orientated. This home has changed my granddad's life for the better, I can get on with my life without worry now. I see how happy he is and I see how much the staff care. He has made friends and has been given a new lease of life. I cannot thank this amazing home enough.

When I first came to Rowan Court I was very low after being in hospital for nearly 4 months. They brought me out of my low mood. The staff and management were very good to me and I cannot praise Rowan Court enough.

From a lady who was declining very quickly to a lady who has been given the tools for a new lease of life. Well done to my mum for grasping the opportunity, thank you each person at Rowan Court for giving her the opportunity.