
The care she received was second to noneGerald M(Son-in-law of Resident/Service User)



The care she received was second to noneGerald M(Son-in-law of Resident/Service User)



Rowan Court, situated just off the main Silverdale Road in Newcastle-under-Lyme, is just a mile from the town centre. Despite its proximity to the urban hub, the residence backs onto fields, offering scenic views overlooking Lyme Brook.
The home benefits from convenient transport links, with a regular local bus route connecting to the nearby bus station. Rowan Court has cultivated a positive reputation within the community and maintains strong ties...
Care Provided by Rowan Court Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 76 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Rowan Court Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Rowan Court Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Alison Brown(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1999
- Number of floors: 1
Room Information
- Single Rooms (76)
Visiting
- No restrictions to visiting hours - please come to reception and call the bell and a member of staff will let you into the home
Parking
- Private car parking
Rowan Court Care Home - Avery Healthcare Reviews (76)
Rowan Court Care Home - Avery Healthcare has a Review Score of 9.2 (9.182) out of 10, based on 12 reviews in the last 2 years.
Over all time Rowan Court Care Home - Avery Healthcare has 76 reviews.
During the covid pandemic, they have been exceptional and have kept me informed of any and all issues that have arisen and in booking my visitations during this difficult time.
Thank you for taking the time to review Rowan Court Care Home. Our dedicated staff team goes above the standards daily to ensure all residents receive an exceptional level of care and meet each individual's needs. We highly appreciate your positive feedback, I will be sure to pass this on to the rest of our team and we look forward to seeing you on your next visit. Best wishes.
The management and senior staff have been extremely diligent and successful in dealing with the Covid virus keeping our loved ones safe.
Thank you for taking the time to review Rowan Court Care Home. We really appreciate you sharing your feelings relating to the care your wife receives, as we are passionate about delivering quality, person centred support. I will pass your comments on to the rest of the team, who will continue to make everyone's stay as pleasurable as possible. Best wishes.
A shining example of what every care home should be.
On behalf of the team at Rowan Court, I want to thank you for your very kind words. It is an absolute pleasure to care for your dad, and it is always so lovely to receive such heartfelt feedback. We are very proud of our home and the care that we provide to all residents, this is, and will always...
All visits have been very well planned and I am very pleased with the care and attention that my brother is receiving. The staff are very dedicated and are always pleasant.
Thank you for taking the time to review Rowan Court Care Home. Our highly trained staff team go above the standards on a daily basis in order to deliver an exceptional level of care, whilst creating the loving care community that our residents live within. Our residents are always encouraged to...
I regularly visit the resident here and find this an excellent home full of kindness and care for our friend. Despite Covid measures, she feels well looked after. There are many good activities to join in as wanted - before Covid even more entertainment. Staff take a personal interest in each resident and get to know their visitors and family circumstances. Having visited many care homes over the years I find Rowan Court make an excellent effort to make it a home. I highly recommend it.
Thank you for taking the time to review Rowan Court Care Home. Your feedback is truly invaluable to us and our staff team who go above and beyond the standards each day to provide a safe, loving care community for all residents, even during challenging times such as the Covid pandemic. Now that the...
Excellent staff nothing is too much trouble. The nurse is fantastic empathetic and really cares for residents and family. Felt assured and confident that my dad was looked after to a good level and was the best decision moving into Rowan Court.
Thank you for reviewing Rowan Court Care Home. We are so delighted to hear how satisfied you are with our home. Your kind words about our staff are truly invaluable to us and I will be sure to pass on your positive feedback. Best Wishes, Ryan.
Friendly staff. Dad has settled here well. Very clean and welcoming home. Good communication is given.
Thank you for taking the time to review Rowan Court Care Home. It is a true pleasure to have your father stay with us here at Rowan Court and we are delighted to hear how well he has settled into our loving care community. Best Wishes, Ryan.
My mother has been a resident at Rowan Court for approximately 7 years. She is always well presented and I have no issues with her care. During lockdown in the pandemic, the staff have kept me well informed and I wish them well in these difficult times.
Thank you for taking the time to review Rowan Court Care Home and for your kind words which are truly invaluable to us and our staff team. We are delighted to hear that your mother is happy/settled in the loving community that we create, giving you and your family the peace of mind that you deserve. It is a true pleasure to have her staying with us. Best wishes.
During restricted visiting due to Covid-19. Excellent method of visiting my mum during this time, well organised with plenty of thought given to everyone's safety and government directives. As always, all staff were very friendly, approachable and supportive. I have full confidence in Rowan Court keeping my mum safe through this current situation, as they have done this past 5+ years. I'm so glad we found Rowan Court for Mum, we are so lucky.
Thank you for taking the time to review Rowan Court Care Home. We appreciate that this has been a difficult time for everyone during the pandemic, the safety of our residents, their loved ones and our staff has been a priority, meaning that we have strictly followed the Government guidelines and...
I can only say how good, kind and caring Rowan Court is. They are so considerate towards the residents and take care of them. Their menu is very good and also they keep families informed of what is going on.
Thank you for taking the time to review Rowan Court and for your kind words, which are truly invaluable to us and our staff team. We are delighted to hear how satisfied you are with our home and the variety of nutritious meals provided on a daily basis, giving you and your family the peace of mind that you deserve. Best wishes, Rachel.
Amazing and caring staff. My Nan is a different person compared to where she was previously, over medication and heavily sedated. Great work done by all the team, keep up the good work. Have kept us updated during the COVID-19 pandemic with emails and Facetime calls.
Hi Justin, thank you for reviewing Rowan Court Care Home. Our staff team will be delighted to hear such kind words. I will ensure to pass on the message. Best wishes.
A wonderfully run and caring home, with a friendly and warm atmosphere. The staff and management actually care about their residents. Nothing is too much trouble, they help the residents and they help and support families. The last few months have been extremely difficult for everyone but Rowan Court and Avery have consistently been "ahead of the game", plenty of PPE, well-organised visits, a steady update of the situation. I have had no concerns that Mum is safe, and looked after. We have been visiting for 12 months now; the staff know us and we know them (the happy faces/masks stay the same). Consistency of staff is important when people feel vulnerable. We looked at a lot of care homes while Mum was hospitalised, I was desperate to hold on to the available room at Rowan Court until I could get her there. They haven't disappointed me and my gut instinct the first day I walked in was correct! Brilliant! I will never be able to thank them enough.
Hi Ian, thank you for reviewing Rowan Court Care Home. Our staff team will be delighted to hear such kind words. I will ensure to pass on the message. Best wishes.
I am very happy with the care that has been given to my Dad during a very difficult time ie: global pandemic. At the beginning of lockdown, I realised that I would have to get care for my Dad as my husband and I were shielding and could no longer do as much for him as we used to. I rang Rowan Court and they were very understanding and arranged to visit and assess my Dad the next day. He was collected from home the following day and quickly settled in. In spite of social distancing, residents are involved in lots of fun activities (especially good during the good weather in the garden). The staff are very very caring and show genuine love for their jobs which is passed on to the residents. The food is very good and my Dad really enjoys it. Although, please note, his requests for tripe with vinegar have gone unheeded. I am thankful that I chose Rowan Court. The staff have kept him happy and safe. Thank you all.
Thank you for reviewing Rowan Court Care Home. Our staff team will be delighted to hear such kind words. I will ensure to pass on the message. Best wishes.
Staff are always efficient, friendly and very professional. The home is warm, clean and very inviting. Visitors are always made very welcome, I would recommend the home to anyone needing good care. The home provides good entertainment and keeps minds and body active.
Thank you for reviewing Rowan Court Care Home. Our staff team will be delighted to hear such kind words. I will ensure to pass on the message. Best wishes.
Nothing is too much trouble and there is always an open door to the manager's office.
The work the carers do is outstanding ad the atmosphere is warm and caring. I couldn't recommend highly enough.
However,he was looked after with kindness and understanding and soon settled down. In fact he was spoiled rotten while he was there. This home may not be as “posh” as its sister care homes,but it has a lovely homely comfortable welcoming atmosphere which is essential and cannot be faulted. If I get the chance to go away again we will have no hesitation in having respite care here.
Kind, caring, family orientated. This home has changed my granddad's life for the better, I can get on with my life without worry now. I see how happy he is and I see how much the staff care. He has made friends and has been given a new lease of life. I cannot thank this amazing home enough.
When I first came to Rowan Court I was very low after being in hospital for nearly 4 months. They brought me out of my low mood. The staff and management were very good to me and I cannot praise Rowan Court enough.
From a lady who was declining very quickly to a lady who has been given the tools for a new lease of life. Well done to my mum for grasping the opportunity, thank you each person at Rowan Court for giving her the opportunity.
Superb aftercare. Highly recommended.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 December 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (7) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Rowan Court Care Home - Avery Healthcare.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Rowan Court Care Home - Avery Healthcare.
Meet the Team (0)
There are no Team Members posted yet.
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