
The care she received was second to noneGerald M(Son-in-law of Resident/Service User)



The care she received was second to noneGerald M(Son-in-law of Resident/Service User)



Rowan Court, situated just off the main Silverdale Road in Newcastle-under-Lyme, is just a mile from the town centre. Despite its proximity to the urban hub, the residence backs onto fields, offering scenic views overlooking Lyme Brook.
The home benefits from convenient transport links, with a regular local bus route connecting to the nearby bus station. Rowan Court has cultivated a positive reputation within the community and maintains strong ties...
Care Provided by Rowan Court Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 76 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Rowan Court Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Rowan Court Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Alison Brown(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1999
- Number of floors: 1
Room Information
- Single Rooms (76)
Visiting
- No restrictions to visiting hours - please come to reception and call the bell and a member of staff will let you into the home
Parking
- Private car parking
Rowan Court Care Home - Avery Healthcare Reviews (76)
Rowan Court Care Home - Avery Healthcare has a Review Score of 9.2 (9.182) out of 10, based on 12 reviews in the last 2 years.
Over all time Rowan Court Care Home - Avery Healthcare has 76 reviews.
I appreciate the high costs involved in running a home such as Rowan Court, Newcastle, Staffs. However, I do think that more carers should be employed, particularly at night. This job is not everyone's "cup of tea" but perhaps an increase in the salary rate may attract more people to this type of employment, bearing in mind the recent increase in fees!
Their care and involvement mirror that of all the staff at Rowan Court who has managed mother-in-law's care since her stay began there. They have often gone out of their way to ensure mother-in-law has been given the best of care.
If I could say anything to reflect the care she received it has to be that the staff are angels.
My dad came in for respite and due to a change in circumstances, he became a permanent resident. It was a very upsetting and anxious time for me as I had been his carer for over 2 years. I need not have worried as every member of staff - from cleaner to management - has been wonderful with Dad and the family. Nothing is too much trouble for anyone. 10 out of 10 across the board.
Mum moved to Rowan Court from a previous care home. The change in 'care' was amazing. The health and well-being increased four fold! The staff gave her time, friendship and love as well as practical care. The food was also first class, homemade, with a number of choices. Nothing was too much for any member of staff. Thank you Rowan Court for getting my Mum back on her feet and independent once again.
I cannot praise the team at Rowan Court enough for the immense support and comfort they gave us and our nan throughout her stay with them. After a long stay at various hospitals and an ongoing decline in our nan's health, we fought hard to get her transferred into the nursing care team at Rowan Court. Even though she sadly only got to stay with the home for a short while, we will always be thankful for the time she had there. Our nan didn't go there to die, she went there to live. To live in an environment that enabled her to regain the privacy, dignity and grace of being in a room that was a home from home. Where family could come and go as they pleased, in the knowledge that the caring, smiling, positive care team were there to fill the gaps when we couldn't. We will be forever grateful to the manager and the team for all that they have done for nan and for us as a family.
We are kept informed of mum's health and well being. Questions are answered when asked.
Activities are organized if residents wish to join in and all the family love the memory life storyboards.
I submitted a review recently regarding the wonderful care my sister received up until she passed away. My sister’s funeral was last week and the Manager at Rowan Court suggested we hold the wake there. I was so pleased we did because the staff did us proud. The food was delicious, there was no shortage of tea, coffee and juice. We asked if my sister could go to the crematorium from Rowan Court because that had been her home, we were told the staff would be honoured to watch her go on her last journey. And true to the Manager’s word, as many staff as were able paid their respects to her. Several of the staff who were not working attended her funeral, which me and my other sister really appreciated. So thank you Rowan Court, you were marvellous.
I cannot praise the home highly enough.
My darling mum was cruelly handed a terminal cancer diagnosis aged 67. We were forced to look for a care home which would be able to look after her during the last stages of her life. Rowan Court and its wonderful team of staff surpassed both of our expectations and I couldn't be more thankful. My mum was treated with the utmost respect, dignity and care from each and every staff member. During a very distressing time, everyone made us feel incredibly welcomed, nothing was ever too much trouble and we even managed to have plenty of laughs - just what my mum had wanted. Not only was my mum's care personal, warm and unrivalled; spotless facilities, plenty of fun activities and lovely gardens create a truly wonderful care home.
I will forever be indebted to all staff - I couldn't possibly recommend this home more. Thank you all so, so much; you all really mean the world to me.
On her first visit, my friend felt immediately relaxed and comfortable in the environment and she and her son decided that Rowan Court was the best place to look after her during the last stages of her life.
This turned out to be the best decision they could have made because she received exceptional care during the last few months of her life.
She was treated with dignity and compassion and all the staff went out of their way to ensure she was as contented as she could be during the time she was with them.
The staff were very sensitive to her needs during the latter stages of her life and I often found them sitting by her bedside holding her hand and comforting her.
The care she received was exceptional and I cannot recommend the home highly enough.
As a family it is a very difficult decision to choose a care home, we visited all the local homes and although Rowan Court was not the poshest by any means we did get the best feeling there. The staff were warm, welcoming and very knowledgeable and we are delighted with our choice. The care is very good and although the home needs a little tlc this is irrelevant to mum who is far too poorly to care or notice. Thank you to all the staff, cleaners, cooks, careers, nurses and the office, you are all fantastic.
Lovely home, full of warm,welcoming friendly staff. The activities are very good, the manager very approachable and the rooms are spacious, modern and very comfortable. I highly recommend this home after having had to move my relative from another local home which was very poor.
Fabulous home, warm and caring staff. Thank you so much for everything you have done for Gramps and all of the family, we are absolutely delighted. Special thanks to everyone who made that first day so much less traumatic!
My Auntie was placed at Rowan Court by the Health Authority for her end of life care. We have been absolutely delighted, the staff are so friendly and professional. The care she is receiving is exceptional and I cannot recommend the home highly enough.
The care staff go above and beyond to care and support my mum, and the caretaker will do anything that my mum asks. So can I just thank you on behalf of my family and myself for giving us our mum back.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 December 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (7) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Rowan Court Care Home - Avery Healthcare.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Rowan Court Care Home - Avery Healthcare.
Meet the Team (0)
There are no Team Members posted yet.
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