
The care she received was second to noneGerald M(Son-in-law of Resident/Service User)



The care she received was second to noneGerald M(Son-in-law of Resident/Service User)



Rowan Court, situated just off the main Silverdale Road in Newcastle-under-Lyme, is just a mile from the town centre. Despite its proximity to the urban hub, the residence backs onto fields, offering scenic views overlooking Lyme Brook.
The home benefits from convenient transport links, with a regular local bus route connecting to the nearby bus station. Rowan Court has cultivated a positive reputation within the community and maintains strong ties...
Care Provided by Rowan Court Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 76 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Rowan Court Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Rowan Court Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Alison Brown(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1999
- Number of floors: 1
Room Information
- Single Rooms (76)
Visiting
- No restrictions to visiting hours - please come to reception and call the bell and a member of staff will let you into the home
Parking
- Private car parking
Rowan Court Care Home - Avery Healthcare Reviews (76)
Rowan Court Care Home - Avery Healthcare has a Review Score of 9.2 (9.182) out of 10, based on 12 reviews in the last 2 years.
Over all time Rowan Court Care Home - Avery Healthcare has 76 reviews.
My plan is that Mum will spend the rest of her life in a loving environment, surrounded by people she knows and loves.
Thank you for your heartfelt review of Rowan Court Care Home in Newcastle-under-Lyme. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. It is a true pleasure...
Her room is clean and tidy.
There are fantastic activities - ranging from days/trips out. Singers are invited over, games etc.
An excellent care home. Cannot fault it. Staff are wonderful.
Thank you for taking the time to review Rowan Court Care Home in Newcastle-under-Lyme and for your amazing 5-star rating. We are delighted to hear how happy you are with the care your mother has received from our dedicated staff team, since being a part of our loving care community, giving you and...
My mum's care at Rowan Court has been satisfactory. Her basic needs have been met. Most of the staff/carers have been kind to my mum. They have been good at managing the deterioration of her health.
Thank you for taking the time to review Rowan Court Care Home in Newcastle-under-Lyme. Your feedback is truly invaluable to us and our staff team. I will be sure to pass your kind words on to the rest of the staff team. Best wishes.
Very good, always clean and polite.
Thank you for taking the time to review Rowan Court Care Home in Newcastle-under-Lyme. Your feedback is much appreciated by our staff team. Best wishes.
Mum is normally in her room or the TV room. She is generally happy within herself and normally a care assistant will say hello whilst we are together and this gives me a chance to share any questions I have or anything the carers have noticed.
Mum seems content.
Sometimes I would like her to eat more vegetables(!)
Thank you for taking the time to review Rowan Court Care Home in Newcastle-under-Lyme. We are delighted to hear how satisfied you are with our home and the service provided on a daily basis by our dedicated staff team. I would like to confirm that we have a variety of tasty meals on offer daily,...
M only small criticism is that her bathroom needs to be spruced up, especially the flooring. I made the right choice by choosing Rowan Court.
Thank you for taking the time to review Rowan Court Care Home in Newcastle-under-Lyme. We understand that moving a loved one into care can be a daunting experience for everyone, therefore we try and make the process as seamless as possible. We are delighted that your mother has now settled into her...
At times the detail of care could be improved to make the resident's life more pleasant, for example; I often used to clean the wax from hearing aids and replace the batteries. Sometimes nails need trimming. Overall, a very good home.
I believe my friend is treated with dignity. Meals could be better and more varied, with requests being taken into account eg: fish in sauce, rather than batter.
The staff are always friendly and very caring. They respond to concerns and any requests as soon as they are able. The staff have a lovely relationship with the residents.
Thank you for taking the time to review Rowan Court Care Home in Newcastle-under-Lyme. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. Your feedback is much appreciated. Best wishes.
Every time I visit, I am met with smiles, Rowan Court has a lovely welcoming atmosphere.
I was extremely unhappy with the home social services placed my mum in, so I arranged for her to move to Rowan Court. I stand by my decision, this care home is wonderful.
Thank you for taking the time to review Rowan Court Care Home in Newcastle-under-Lyme and for your amazing 5-star rating. We are delighted to hear how happy you are with the care your mum has received from our dedicated staff team, since being a part of our loving care community, giving you and...
Excellent care of Aunty as always, with updates by phone whilst we have been on holiday. Great peace of mind. The day to day care, photos of activities and events that Aunty takes part in and other events visible on social media are also helpful for those of us with loved ones who can no longer communicate as they once did is also a lovely addition to the lines of communication. Thank you.
Thank you for taking the time to review Rowan Court Care Home and for your amazing 5-star rating. It is a true pleasure to have your aunty living with us, in the loving care community that we create, giving you and your family the peace of mind that you deserve. We are delighted to hear that the updates provided on social media are a welcome source of communication for you. Best wishes, Rachel
My grandmother has settled into Rowan Court very well. The staff are always professional but approachable. The home is always very clean.
Thank you for taking the time to review Rowan Court Care Home in Newcastle-under-Lyme. We understand that moving a loved one into care can be an overwhelming experience for all parties, and therefore, we offer our full support in ensuring this process is smooth and stress-free. We are delighted to...
I have been very well cared for and the food is good.
Thank you for taking the time to review Rowan Court Care Home in Newcastle-under-Lyme and for your amazing 5-star rating. It is a pleasure to care for you and have you as part of our loving care community. Best wishes.
The staff are always helpful kind and caring. It is obvious that the resident's needs and wishes are foremost. They treat everyone the same way and know everyone's names. Each resident is treated with respect and their individuality is paramount. I have been visiting for twenty-two years and really enjoy my time there.
Thank you for taking the time to review Rowan Court Care Home in Newcastle-under-Lyme and for your amazing 5-star rating. We are delighted to hear how satisfied you are with our home and facilities. Our housekeeping team take great pride in making the home clean and inviting for residents, staff...
Lovely home. The staff are excellent and caring. Mum is very well cared for and seems very happy here.
Thank you for taking the time to review Rowan Court Care Home in Newcastle-under-Lyme. We are delighted to hear how satisfied you are with our home and facilities. Our housekeeping team take great pride in making the home clean and inviting for residents, staff and visitors alike. It is a true pleasure to care for your mum and to have her as a member of our loving care community. Best wishes.
My relative went into Rowan Court last month, struggling with heart failure and dementia. Thank you to The Manager and all the staff for their expertise, kindness and dedication. The advice staff give to our family has been very much appreciated. It is so hard to know what to say and how to help when a loved one has dementia. My relative has a beautiful room with her chair and bed facing a window. it is clean and modern with her own television and toilet facility. The Manager gave her a place for respite care but she has been assessed by an independent Occupational Therapist as too weak and frail to be safe living in her own house anymore.
As a family, we are comforted to know our relative is in safe hands 24 hours a day. All the staff are doing their best to encourage her to get out of bed, drink, eat and walk. We are hoping our relative will stay as a permanent resident at Rowan Court but she still has the capacity to make her own decisions.
On behalf of the team at Rowan Court, I want to thank you for your very kind words. It is an absolute pleasure to care for your aunt, and it is always so lovely to receive such heartfelt feedback. We are very proud of our home, and the care that we provide to all residents, this is, and will...
The staff have been working very hard under the very difficult conditions due to covid restrictions. Caring for people with dementia can be really difficult and takes a great deal of patience and the carers have been doing sterling work.
Thank you and keep up the lovely work you do and stay safe.
Thank you so much for your kind words, it means a lot to us to hear that you had a warm and welcoming experience with us. I hope it brings comfort to you to know that caring for your mother was a pleasure for the staff at Rowan Court. We are grateful to have been able to care for her in the final...
Staff are extremely kind to my aunt and my uncle when he visits. The home is clean and warm. Care is outstanding, staff are amazing, and treat my aunt as if she were a member of their own family. Feel very confident that my aunt is in a safe and caring environment.
Thank you for taking the time to review Rowan Court Care Home and for your amazing 5-star rating. We are delighted to hear how satisfied you are with our home and the exceptional level of care provided by the staff team on a daily basis. It is a pleasure to have your aunt living with us in the...
He could not be in a better home than Rowan Court. He is well cared for and the staff are amazing he has settled in well. He is a Parkinsons' dementia resident. The unit he lives in is the best I could wish for.
Thank you for taking the time to review Rowan Court Care Home. We understand that moving a loved one into care can be an overwhelming experience for all parties, and therefore we offer our full support in ensuring this process is smooth and stress-free. It is a true pleasure to have your husband as...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 December 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (7) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Rowan Court Care Home - Avery Healthcare.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Rowan Court Care Home - Avery Healthcare.
Meet the Team (0)
There are no Team Members posted yet.
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