Latest Reviews for Thameside
05 February 2026
Our Mum was a resident at Thameside for a year and a half. It was absolutely the best decision that we made for her :) The staff were absolutely wonderful with her and always had the time to talk to us too. Whenever we came for a visit (and these were unannounced, at different times of the week and
day), there was always laughter and cheerfulness when we walked through the door and a feeling of love and compassion for all the residents.
Mum was so well cared for by all the staff and they really took the time to get to know the residents.
Just a brilliant experience from start to finish - Thameside will always have a special place in our memories.
13 January 2026
My father moved into Thameside Care Home in December, followed by my mother in January, and I honestly couldn't be happier with the care they both receive.
All of the staff are absolutely amazing. From the front desk team to the care workers, deputy manager, and manager, everyone treats us with
genuine kindness and warmth. We are always made to feel so welcome whenever we visit my mum and dad. Nothing is ever too much trouble, and any questions we have about our parents' care are always answered patiently and helpfully.
We visited the care home on Christmas Day, and the experience was truly delightful. The food was delicious, and the staff served us beautifully, even offering a choice of two meals. It made what could have been a difficult day feel special and comforting.
I feel incredibly relieved and grateful that I found Thameside Care Home for my parents. Knowing they are cared for with such compassion and respect gives our whole family great peace of mind.
22 October 2025
My mother was a resident at Thameside for just over a year before she passed away peacefully in October 2025. During her time there, she was wonderfully cared for and truly happy. The kindness, compassion, and warmth shown by every member of the Thameside team was remarkable. The home always had a
cheerful, positive atmosphere - such a credit to the management team, whose professionalism and empathy clearly shine through in their staff. I was especially touched by the exceptional care my mother received in her final days. She was treated with such dignity, respect, and genuine affection. My heartfelt thanks to everyone at Thameside for the outstanding care and kindness you gave her and for the comfort you brought my wife and I.
22 October 2025
My mother-in-law lived at Thameside for over a year until she passed away peacefully in her sleep in late September. We honestly couldn't have wished for better care. The whole atmosphere at Thameside is warm, joyful, and truly focused on making residents feel special. There's a real sense of
happiness throughout the home. Each day is thoughtfully structured - with morning and afternoon activities, mealtimes accompanied by music, the treats trolley making its rounds, and relaxed time spent with others in the lounges. This made a huge difference for my mother-in-law, who had lived alone and secretly longed for more company. The warmth and fun at Thameside were exactly what she needed. The manager, deputy, and all staff were also amazing with us as a family - always kind, open, and proactive. It was a pleasure to visit and feel the love in the home. A heartfelt thank you to everyone there.
17 September 2025
I looked at seven care homes in the area before choosing one for my mother, and three immediately stood out - all owned by this care home group. The difference was the staff. There was a genuine sense of camaraderie, with the team laughing and working well together, which created a really welcoming
atmosphere.
Mum moved into Thameside three months ago, and I couldn't be happier with the decision. She has settled in well, despite relocating all the way from Manchester, and it's been wonderful to see her happy and comfortable. For me, being able to visit more often is a huge bonus, and every time I come the staff are warm, friendly, and make me feel very welcome.
Thameside really feels like "home" rather than just "a home", and I couldn't recommend it more highly.
11 June 2025
My father died peacefully in his sleep at the care home this week. He has been a resident for almost 8 years. My mother also died and the same care home, having been there for 2 years. In all the years I have been visiting, I can't fault the place. The staff go the extra mile to give a personal
touch to all the care they give. Strangely, I am going to miss the place as they have also looked after me so well.
11 June 2025
My mother has been resident at the Thameside for 18 months. From the moment we stepped into Thameside and every visit and event since, the place has exuded a calm and happy atmosphere. My mother says she feels happy, contented and 'at home' there. I cannot praise the managers and care givers enough.
It's been such a weight off our minds to know she's safe and being looked after with dignity.
19 May 2025
I find all the staff here very helpful and accommodating! They look after my mum very well. I also find that if I have any concerns, I will let them know and they sort it out immediately! Overall everyone who works here is always very helpful and polite!
29 January 2025
My Mother has been a resident at Thameside for over 2 years.
Thameside is a lovely care home with lovely caring staff. The residents are treated with care and compassion as well as lots of good humour and many, many smiles. Both the Manager and Assistant Manager have an open door policy and without
fail address any issues raised with them, however small. Mums behaviour was challenging but was always treated with kindness and good humour. Over the last two and a bit years, I have never seen any resident be coerced or treated with disrespect. The home has super, helpful receptionists and lovely admin staff, all of whom are welcoming. Thameside has a happy atmosphere and is light and bright. Well done Thameside. Thank you all for your hard work, care and humanity.
23 January 2025
My Dad was a resident at Thameside for seven years and was part of their family - they loved him. Amazing care given throughout (including COVID). The whole team really do care about their residents and provide great personal care, food, activities in a clean and safe environment. My mind was always
at rest knowing Dad was in the best place/care. They initially took time to find out about Dad's interests, football, so installed a goalpost in the garden for him. From early stage to advanced Alzheimer's Dementia he was cared for extremely well. The home also has a good service from the local doctor and has relevant connections with a hairdresser, optician, chiropodist etc. I would highly recommend Thameside and thank the manager, deputy manager and the team for making the past seven years comfortable and happy for Dad.
18 December 2024
A wonderful welcome for my auntie from the very professional reception and administration teams, the carers who are always available, kind and helpful and the management team who have clearly instilled a culture of care, support and professionalism. Many thanks to everyone.
29 November 2024
Although the care staff were generally superb the last 3 months of my wife's life were made much more difficult by decisions made concerning her mobility, this despite representations being made by me.
01 November 2024
A wonderful kind and caring ethos runs throughout Thameside. The rooms are spotlessly clean with en-suite facilities and the food is excellent, plentiful and nutritious. The care is second to none, every care assistant provides time, hugs and companionship on top of their normal duties with cheerful
smiles too. Indeed, every member of staff here cares deeply for the residents' well-being, and nothing is too much trouble. Entertainment, quizzes and activities take place all the time and everyone is invited and helped to join in. We're so relieved to have found this care home for my husband's care. For the first time in years, we can relax knowing he is safe and in excellent hands.
18 September 2024
My husband was admitted here five months ago. My whole view of the home is very friendly, very kind staff and very caring. I find the home extremely supportive, cannot need more or say more, excellent home, 100 per cent perfect in all ways.
30 August 2024
My mother was very well cared for at Thameside. Every member of staff, be it the manager, team leaders, carers, housekeepers or cleaners, treated her with care and respect. During the last days of her life, she and our family were shown so much love, and she was afforded dignity and care to the
highest level. Above all, she was happy at Thameside. The wonderful staff there made her time there enjoyable and even fun!
28 August 2024
My husband was very happy with his attention and care from all staff.
Food good and plentiful.
Reception and management always available.
24 July 2024
My mum was a resident of Thameside from August 2020 until she passed away in June 2024, I have to say we have been very happy with Mum's care at the home and more importantly she was happy.
The staff have always been friendly and caring, if we ever had any concerns the staff were quick to respond.
Mum went in during covid so very hard saying goodbye at the door and it was well over a year before we saw her room but the staff were excellent in working within the rules so that we saw Mum whether being behind a screen, in the garden, even through an intercom with me in the garden and mum inside.
The home is very clean, nice and bright and lots going on from themed days to various entertainment plus arts and crafts. Food good and always a choice in the dining room.
Showing how much they care, in mum's last days staff who were even on leave came in to say goodbye.
I would definitely recommend the home.
15 July 2024
My mum moved to Thameside in March of this year unexpectedly, we hadn't planned on needing to have her in a care home. Since the day I went to check it out, I knew it was the right place. The staff are very friendly and welcoming and helped my Mum settle into a situation that she wasn't prepared for
at all.
22 May 2024
Absolutely faultless from day one up to my mother's last days. The manager and another staff member have assembled a wonderful team. A happy staff, well trained and all fully aware of the needs of the residents. A real family atmosphere. The accommodation is spotless, the social areas well used, and
the meals and regular snacks (pastries and fruits) excellent. I would recommend Thameside unreservedly.
17 May 2024
My mother became a resident at Thameside Molesey last year, it is amazing! Every time I visit her the staff are friendly and welcoming. The care they show to the residents is lovely. There are sing-a-longs, quizzes, games, etc. The rooms are beautiful. The food is good and my mother has put on
weight. The staff greet me by name and sometimes a hug! They communicate any worries quickly.
Latest Reviews for Thameside
05 February 2026
Our Mum was a resident at Thameside for a year and a half. It was absolutely the best decision that we made for her :) The staff were absolutely wonderful with her and always had the time to talk to us too. Whenever we came for a visit (and these were unannounced, at different times of the week and
day), there was always laughter and cheerfulness when we walked through the door and a feeling of love and compassion for all the residents.
Mum was so well cared for by all the staff and they really took the time to get to know the residents.
Just a brilliant experience from start to finish - Thameside will always have a special place in our memories.
13 January 2026
My father moved into Thameside Care Home in December, followed by my mother in January, and I honestly couldn't be happier with the care they both receive.
All of the staff are absolutely amazing. From the front desk team to the care workers, deputy manager, and manager, everyone treats us with
genuine kindness and warmth. We are always made to feel so welcome whenever we visit my mum and dad. Nothing is ever too much trouble, and any questions we have about our parents' care are always answered patiently and helpfully.
We visited the care home on Christmas Day, and the experience was truly delightful. The food was delicious, and the staff served us beautifully, even offering a choice of two meals. It made what could have been a difficult day feel special and comforting.
I feel incredibly relieved and grateful that I found Thameside Care Home for my parents. Knowing they are cared for with such compassion and respect gives our whole family great peace of mind.
22 October 2025
My mother was a resident at Thameside for just over a year before she passed away peacefully in October 2025. During her time there, she was wonderfully cared for and truly happy. The kindness, compassion, and warmth shown by every member of the Thameside team was remarkable. The home always had a
cheerful, positive atmosphere - such a credit to the management team, whose professionalism and empathy clearly shine through in their staff. I was especially touched by the exceptional care my mother received in her final days. She was treated with such dignity, respect, and genuine affection. My heartfelt thanks to everyone at Thameside for the outstanding care and kindness you gave her and for the comfort you brought my wife and I.
22 October 2025
My mother-in-law lived at Thameside for over a year until she passed away peacefully in her sleep in late September. We honestly couldn't have wished for better care. The whole atmosphere at Thameside is warm, joyful, and truly focused on making residents feel special. There's a real sense of
happiness throughout the home. Each day is thoughtfully structured - with morning and afternoon activities, mealtimes accompanied by music, the treats trolley making its rounds, and relaxed time spent with others in the lounges. This made a huge difference for my mother-in-law, who had lived alone and secretly longed for more company. The warmth and fun at Thameside were exactly what she needed. The manager, deputy, and all staff were also amazing with us as a family - always kind, open, and proactive. It was a pleasure to visit and feel the love in the home. A heartfelt thank you to everyone there.
17 September 2025
I looked at seven care homes in the area before choosing one for my mother, and three immediately stood out - all owned by this care home group. The difference was the staff. There was a genuine sense of camaraderie, with the team laughing and working well together, which created a really welcoming
atmosphere.
Mum moved into Thameside three months ago, and I couldn't be happier with the decision. She has settled in well, despite relocating all the way from Manchester, and it's been wonderful to see her happy and comfortable. For me, being able to visit more often is a huge bonus, and every time I come the staff are warm, friendly, and make me feel very welcome.
Thameside really feels like "home" rather than just "a home", and I couldn't recommend it more highly.
11 June 2025
My father died peacefully in his sleep at the care home this week. He has been a resident for almost 8 years. My mother also died and the same care home, having been there for 2 years. In all the years I have been visiting, I can't fault the place. The staff go the extra mile to give a personal
touch to all the care they give. Strangely, I am going to miss the place as they have also looked after me so well.
11 June 2025
My mother has been resident at the Thameside for 18 months. From the moment we stepped into Thameside and every visit and event since, the place has exuded a calm and happy atmosphere. My mother says she feels happy, contented and 'at home' there. I cannot praise the managers and care givers enough.
It's been such a weight off our minds to know she's safe and being looked after with dignity.
19 May 2025
I find all the staff here very helpful and accommodating! They look after my mum very well. I also find that if I have any concerns, I will let them know and they sort it out immediately! Overall everyone who works here is always very helpful and polite!
29 January 2025
My Mother has been a resident at Thameside for over 2 years.
Thameside is a lovely care home with lovely caring staff. The residents are treated with care and compassion as well as lots of good humour and many, many smiles. Both the Manager and Assistant Manager have an open door policy and without
fail address any issues raised with them, however small. Mums behaviour was challenging but was always treated with kindness and good humour. Over the last two and a bit years, I have never seen any resident be coerced or treated with disrespect. The home has super, helpful receptionists and lovely admin staff, all of whom are welcoming. Thameside has a happy atmosphere and is light and bright. Well done Thameside. Thank you all for your hard work, care and humanity.
23 January 2025
My Dad was a resident at Thameside for seven years and was part of their family - they loved him. Amazing care given throughout (including COVID). The whole team really do care about their residents and provide great personal care, food, activities in a clean and safe environment. My mind was always
at rest knowing Dad was in the best place/care. They initially took time to find out about Dad's interests, football, so installed a goalpost in the garden for him. From early stage to advanced Alzheimer's Dementia he was cared for extremely well. The home also has a good service from the local doctor and has relevant connections with a hairdresser, optician, chiropodist etc. I would highly recommend Thameside and thank the manager, deputy manager and the team for making the past seven years comfortable and happy for Dad.
18 December 2024
A wonderful welcome for my auntie from the very professional reception and administration teams, the carers who are always available, kind and helpful and the management team who have clearly instilled a culture of care, support and professionalism. Many thanks to everyone.
29 November 2024
Although the care staff were generally superb the last 3 months of my wife's life were made much more difficult by decisions made concerning her mobility, this despite representations being made by me.
01 November 2024
A wonderful kind and caring ethos runs throughout Thameside. The rooms are spotlessly clean with en-suite facilities and the food is excellent, plentiful and nutritious. The care is second to none, every care assistant provides time, hugs and companionship on top of their normal duties with cheerful
smiles too. Indeed, every member of staff here cares deeply for the residents' well-being, and nothing is too much trouble. Entertainment, quizzes and activities take place all the time and everyone is invited and helped to join in. We're so relieved to have found this care home for my husband's care. For the first time in years, we can relax knowing he is safe and in excellent hands.
18 September 2024
My husband was admitted here five months ago. My whole view of the home is very friendly, very kind staff and very caring. I find the home extremely supportive, cannot need more or say more, excellent home, 100 per cent perfect in all ways.
30 August 2024
My mother was very well cared for at Thameside. Every member of staff, be it the manager, team leaders, carers, housekeepers or cleaners, treated her with care and respect. During the last days of her life, she and our family were shown so much love, and she was afforded dignity and care to the
highest level. Above all, she was happy at Thameside. The wonderful staff there made her time there enjoyable and even fun!
28 August 2024
My husband was very happy with his attention and care from all staff.
Food good and plentiful.
Reception and management always available.
24 July 2024
My mum was a resident of Thameside from August 2020 until she passed away in June 2024, I have to say we have been very happy with Mum's care at the home and more importantly she was happy.
The staff have always been friendly and caring, if we ever had any concerns the staff were quick to respond.
Mum went in during covid so very hard saying goodbye at the door and it was well over a year before we saw her room but the staff were excellent in working within the rules so that we saw Mum whether being behind a screen, in the garden, even through an intercom with me in the garden and mum inside.
The home is very clean, nice and bright and lots going on from themed days to various entertainment plus arts and crafts. Food good and always a choice in the dining room.
Showing how much they care, in mum's last days staff who were even on leave came in to say goodbye.
I would definitely recommend the home.
15 July 2024
My mum moved to Thameside in March of this year unexpectedly, we hadn't planned on needing to have her in a care home. Since the day I went to check it out, I knew it was the right place. The staff are very friendly and welcoming and helped my Mum settle into a situation that she wasn't prepared for
at all.
22 May 2024
Absolutely faultless from day one up to my mother's last days. The manager and another staff member have assembled a wonderful team. A happy staff, well trained and all fully aware of the needs of the residents. A real family atmosphere. The accommodation is spotless, the social areas well used, and
the meals and regular snacks (pastries and fruits) excellent. I would recommend Thameside unreservedly.
17 May 2024
My mother became a resident at Thameside Molesey last year, it is amazing! Every time I visit her the staff are friendly and welcoming. The care they show to the residents is lovely. There are sing-a-longs, quizzes, games, etc. The rooms are beautiful. The food is good and my mother has put on
weight. The staff greet me by name and sometimes a hug! They communicate any worries quickly.