Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for The Old Vicarage

stars
stars 04 January 2021
My mother was in there for 2 years and now my wife has been in here since 15th January and it's the most caring and friendly place. The care manager and the staff are very very good and look after the residents and their families.
Review from Allan W (Husband of Resident/Service User)
stars
stars 31 January 2018
My Mum is currently in The Old Vicarage. We agonised over her care at home for along time. When the manager visited us at home we were all put at ease. Mum has been there a month now and the care she is receiving is outstanding. The staff have a genuine love for the residents and I know that Mum is
well cared for. It was the hardest thing we had to do putting her into care, but the team here have made it bearable for us. They don’t only care for the resident, they look out for the family too. Highly recommended.
Review from Katie M (Daughter of Resident/Service User)