Submit a Review for Ash Court Care Centre
Ash Mews, Ascham Street, London, NW5 2PW
View Full Details of Ash Court Care CentreLatest Reviews for Ash Court Care Centre
04 July 2025
Willing to listen to the needs and make changes to the customer's requirements. Proactive in updating incidents and/or medical conditions. A well-managed care home with friendly staff.
27 June 2025
The staff here are genuinely lovely - kind, attentive, and caring. It's clear they really care about what they do. I'm so glad my friend is in such good hands and being so well looked after - it brings real peace of mind.
25 June 2025
Great experience! The staff were friendly, I love the new makeover, it feels very homely. The manager is super duper nice and helpful as well, I am so glad that my friend is being taken care of. Highly recommend!
30 May 2025
My mum has dementia and every time I visit her she is smiling which I believe comes from the care and attention the staff at Ash Cout Care Centre give her. They are very caring and patient with Mum which results in her being happy in her last period of life. Thank you all.
22 May 2025
My mother in law currently resides at Ash Court Care Centre. Before she moved there she was deteriorating, her mental health (dementia) was in decline. Since she has been at Ash Court she has improved so much, she is thriving, she is happy. The staff are brilliant and the manager has played a massive part in her improvement and is responsible for the happy and positive environment at Ash Court. I am trying to get my mum in there, she has dementia.
14 May 2025
We are so pleased with the care that my mother in law receives at Ash Court. The staff are friendly and very caring. There are lots of parties and opportunities for get togethers and celebrations. There is such a happy feeling about the place. Well done to the manager and the team at Ash Court.
07 May 2025
Ash Court Nursing Home has been a wonderful place for my mother over the past ten years. The staff are exceptional, consistently demonstrating great care and attentiveness to her needs. Their dedication and compassion create a very caring environment that mum feels is her home. My mother is very happy and content here, and I am grateful for the peace of mind knowing she is in such capable hands. Ash Court Nursing Home is a good spot for anyone seeking a supportive and nurturing place for their loved ones.
25 April 2025
I visited the home earlier this week. As always I was impressed with the vibrant feel on arrival. All the staff seem very welcoming and dedicated to the most demanding of jobs. Huge credit should go to the management team as I would think motivational skills are extremely important to achieve the environment that exists within the home. Keep up the great work !
14 March 2025
I am very pleased with the level of care and attention Ash Court Care Home provides my mother. From the first point of admission we as a family have been reassured that she is welcome, she is seen, her personal choices/prefernences respected. Staff and care home manager have been consistently polite, caring, respectful, reassuring and patient with our mother as well as various members of the family. Our mother is very happy with her new home and would not dream of being anywhere else.
14 March 2025
Very good/nice atmosphere in this establishment. Staff seem competent and relate well to clients/users and their relatives. The manager seems extremely competent and has excellent interpersonal skills.
30 January 2025
Thank you to the Ash Court Management and all the nurses and support staff for the service and professional care you all take. My grandmother is a long-term resident of Ash Court. I have found her care very well maintained in the 3 years I have been visiting her in London. I feel very confident that the staff are offering a good service. The home is always clean and light-filled and welcoming. My grandmother is always attended to quickly and with empathy.
27 January 2025
I want to say how impressed I've been with Ash Court Care Centre. The place is always spotless and really well-run, which makes such a difference. Every time I visit, the atmosphere feels welcoming and organised. The staff are fantastic, they are well-trained, helpful, and quick to respond whenever we've requested anything. You can tell they genuinely care about the people they're looking after, which is so reassuring. The care home manager, does an amazing job keeping everything running smoothly. It's clear she's really committed to making sure the home stays at such a high standard and I always see her interacting with other residents whenever I visit! Ash Court is a lovely place, and I'd definitely recommend it to anyone looking for a clean, caring, and well-managed care home.
27 January 2025
I'm delighted to give a very positive review. Our beloved Mother is a long-term bed-bound resident of Ash Court. One of us visits her every week, as do a small group of her friends who pop in; we have an iPad set up where we call into her via video every day. So we have a very good sense of how Mother is doing. Despite very challenging outcomes from her serious stroke and immobility, the staff take impeccable care of her personal needs as well as her physical and mental health. Staff make sure that she can occasionally leave ie this past Christmas and for her granddaughter's performance in a local play. Despite the considerable logistics this involves, we get such support for these special requests. Staff immediately respond to email and phone queries. The manager is exceptionally tuned into the needs of residents, and family and friends feel so welcome. The nurse aids, nurses, cleaning staff and kitchen staff are just top-notch. Thank you! Ash Court is a "Home from home! "
24 January 2025
I can't speak highly enough about Ash Court Care Centre and the care they provide. My friend moved into this home, and within just a week, the difference in his quality of life was remarkable! My friend is non-verbal due to his condition, which makes it difficult for him to communicate his needs. The home manager noticed that something wasn't quite right with his vision when he wasn't interacting normally with his surroundings. She acted quickly and had him seen by an Optometrist, and within a week, my friend had new glasses and could see clearly again. I had no idea his vision deteriorated. Now, he's back to his sociable self and is often found in the living room rather than just his bedroom! I'm so grateful to the manager and the team at Ash Court for everything they've done for my friend. It's such a relief knowing he's in a place where his needs are noticed and cared for so quickly. I would highly recommend Ash Court to anyone looking for a well-managed and supportive home.
23 January 2025
My mother spent the last two years of her life in Ash Court where she was cared for with kindness and respect. She was enabled to maintain her dignity and has her family we were always welcomed so much so that we have maintained contact with Ash Court.
23 January 2025
I was visiting my grandma every week when living back in London. I developed a relationship with the staff and other residents. I always felt very welcome. On one occasion when my grandma was very ill I slept with her in her room and was treated with respect and offered tea, coffee and food. I remain in contact with one of the staff and hope to continue visiting even though my grandma passed last year.
15 January 2025
My mother-in-law became a resident of Ash Court Care Centre in July 2024. The team have been really exceptional, from the carers, nurses, admin staff and entertainment officers to the wonderful woman who runs the place. She was resistant to leaving her home but she was no longer safe there, confined to bed with several bedsores that just were not healing. It has taken her a few months to properly settle in but from the start, my husband and I knew it was the right place for her to heal and rebuild her life. She has really started to come out of herself and is much more engaged. Her bedsores have almost healed and she is being encouraged to sit in a chair again for short periods. Whilst the nursing care is exceptional, the lively atmosphere in the home has made visiting her heartening. We are no longer worried about her and her son can return to being just that! The staff are friendly and helpful and I have witnessed some lovely interactions between staff and other residents too.
22 November 2024
Since 2020 my mother-in-law hs been a resident at Ash Court Care Centre. The care staff have always been so attentive to her needs and made sure that she was comfortable, well-fed and engaged with various activities. She has always loved to sit in the day-room and passed many happy hours chatting to the staff, this social time has been so important for her well-being over the years. We do not know what we would do without the manager and her team, now andall through the Covid lockdown.
04 November 2024
My mother has resided at Ash Court Care Home since December 2022. I have always felt supported by staff and the home manager. A warm welcome is always given to you as soon as you enter the care home. There is a warmth at Ash Court and a huge credit goes to the manager who truly leads by example. This year my stepfather was sadly diagnosed with terminal cancer and his wish was always to go to Ash Court if he could not go back home. I spoke with the manager and although there were no beds at the time, the manager called the hospital and requested for my stepfather to be transferred into their care the next day. He spent 6 days at the care home and peacefully passed away with my mother holding his hand and family in attendance and staff, supported by love, kindness and dignity. Heartfelt thanks to Ash Court Care Home.
28 October 2024
My daughter has been a resident for over 9 years. My younger daughter and I make regular visits and I feel very happy that my daughter who is the resident is being cared for in a safe environment. I like the fact that there is a continuity of staff which helps my daughter as she suffers from dementia, and also helps the staff to get to know her behaviour.
Latest Reviews for Ash Court Care Centre
04 July 2025
Willing to listen to the needs and make changes to the customer's requirements. Proactive in updating incidents and/or medical conditions. A well-managed care home with friendly staff.
27 June 2025
The staff here are genuinely lovely - kind, attentive, and caring. It's clear they really care about what they do. I'm so glad my friend is in such good hands and being so well looked after - it brings real peace of mind.
25 June 2025
Great experience! The staff were friendly, I love the new makeover, it feels very homely. The manager is super duper nice and helpful as well, I am so glad that my friend is being taken care of. Highly recommend!
30 May 2025
My mum has dementia and every time I visit her she is smiling which I believe comes from the care and attention the staff at Ash Cout Care Centre give her. They are very caring and patient with Mum which results in her being happy in her last period of life. Thank you all.
22 May 2025
My mother in law currently resides at Ash Court Care Centre. Before she moved there she was deteriorating, her mental health (dementia) was in decline. Since she has been at Ash Court she has improved so much, she is thriving, she is happy. The staff are brilliant and the manager has played a massive part in her improvement and is responsible for the happy and positive environment at Ash Court. I am trying to get my mum in there, she has dementia.
14 May 2025
We are so pleased with the care that my mother in law receives at Ash Court. The staff are friendly and very caring. There are lots of parties and opportunities for get togethers and celebrations. There is such a happy feeling about the place. Well done to the manager and the team at Ash Court.
07 May 2025
Ash Court Nursing Home has been a wonderful place for my mother over the past ten years. The staff are exceptional, consistently demonstrating great care and attentiveness to her needs. Their dedication and compassion create a very caring environment that mum feels is her home. My mother is very happy and content here, and I am grateful for the peace of mind knowing she is in such capable hands. Ash Court Nursing Home is a good spot for anyone seeking a supportive and nurturing place for their loved ones.
25 April 2025
I visited the home earlier this week. As always I was impressed with the vibrant feel on arrival. All the staff seem very welcoming and dedicated to the most demanding of jobs. Huge credit should go to the management team as I would think motivational skills are extremely important to achieve the environment that exists within the home. Keep up the great work !
14 March 2025
I am very pleased with the level of care and attention Ash Court Care Home provides my mother. From the first point of admission we as a family have been reassured that she is welcome, she is seen, her personal choices/prefernences respected. Staff and care home manager have been consistently polite, caring, respectful, reassuring and patient with our mother as well as various members of the family. Our mother is very happy with her new home and would not dream of being anywhere else.
14 March 2025
Very good/nice atmosphere in this establishment. Staff seem competent and relate well to clients/users and their relatives. The manager seems extremely competent and has excellent interpersonal skills.
30 January 2025
Thank you to the Ash Court Management and all the nurses and support staff for the service and professional care you all take. My grandmother is a long-term resident of Ash Court. I have found her care very well maintained in the 3 years I have been visiting her in London. I feel very confident that the staff are offering a good service. The home is always clean and light-filled and welcoming. My grandmother is always attended to quickly and with empathy.
27 January 2025
I want to say how impressed I've been with Ash Court Care Centre. The place is always spotless and really well-run, which makes such a difference. Every time I visit, the atmosphere feels welcoming and organised. The staff are fantastic, they are well-trained, helpful, and quick to respond whenever we've requested anything. You can tell they genuinely care about the people they're looking after, which is so reassuring. The care home manager, does an amazing job keeping everything running smoothly. It's clear she's really committed to making sure the home stays at such a high standard and I always see her interacting with other residents whenever I visit! Ash Court is a lovely place, and I'd definitely recommend it to anyone looking for a clean, caring, and well-managed care home.
27 January 2025
I'm delighted to give a very positive review. Our beloved Mother is a long-term bed-bound resident of Ash Court. One of us visits her every week, as do a small group of her friends who pop in; we have an iPad set up where we call into her via video every day. So we have a very good sense of how Mother is doing. Despite very challenging outcomes from her serious stroke and immobility, the staff take impeccable care of her personal needs as well as her physical and mental health. Staff make sure that she can occasionally leave ie this past Christmas and for her granddaughter's performance in a local play. Despite the considerable logistics this involves, we get such support for these special requests. Staff immediately respond to email and phone queries. The manager is exceptionally tuned into the needs of residents, and family and friends feel so welcome. The nurse aids, nurses, cleaning staff and kitchen staff are just top-notch. Thank you! Ash Court is a "Home from home! "
24 January 2025
I can't speak highly enough about Ash Court Care Centre and the care they provide. My friend moved into this home, and within just a week, the difference in his quality of life was remarkable! My friend is non-verbal due to his condition, which makes it difficult for him to communicate his needs. The home manager noticed that something wasn't quite right with his vision when he wasn't interacting normally with his surroundings. She acted quickly and had him seen by an Optometrist, and within a week, my friend had new glasses and could see clearly again. I had no idea his vision deteriorated. Now, he's back to his sociable self and is often found in the living room rather than just his bedroom! I'm so grateful to the manager and the team at Ash Court for everything they've done for my friend. It's such a relief knowing he's in a place where his needs are noticed and cared for so quickly. I would highly recommend Ash Court to anyone looking for a well-managed and supportive home.
23 January 2025
My mother spent the last two years of her life in Ash Court where she was cared for with kindness and respect. She was enabled to maintain her dignity and has her family we were always welcomed so much so that we have maintained contact with Ash Court.
23 January 2025
I was visiting my grandma every week when living back in London. I developed a relationship with the staff and other residents. I always felt very welcome. On one occasion when my grandma was very ill I slept with her in her room and was treated with respect and offered tea, coffee and food. I remain in contact with one of the staff and hope to continue visiting even though my grandma passed last year.
15 January 2025
My mother-in-law became a resident of Ash Court Care Centre in July 2024. The team have been really exceptional, from the carers, nurses, admin staff and entertainment officers to the wonderful woman who runs the place. She was resistant to leaving her home but she was no longer safe there, confined to bed with several bedsores that just were not healing. It has taken her a few months to properly settle in but from the start, my husband and I knew it was the right place for her to heal and rebuild her life. She has really started to come out of herself and is much more engaged. Her bedsores have almost healed and she is being encouraged to sit in a chair again for short periods. Whilst the nursing care is exceptional, the lively atmosphere in the home has made visiting her heartening. We are no longer worried about her and her son can return to being just that! The staff are friendly and helpful and I have witnessed some lovely interactions between staff and other residents too.
22 November 2024
Since 2020 my mother-in-law hs been a resident at Ash Court Care Centre. The care staff have always been so attentive to her needs and made sure that she was comfortable, well-fed and engaged with various activities. She has always loved to sit in the day-room and passed many happy hours chatting to the staff, this social time has been so important for her well-being over the years. We do not know what we would do without the manager and her team, now andall through the Covid lockdown.
04 November 2024
My mother has resided at Ash Court Care Home since December 2022. I have always felt supported by staff and the home manager. A warm welcome is always given to you as soon as you enter the care home. There is a warmth at Ash Court and a huge credit goes to the manager who truly leads by example. This year my stepfather was sadly diagnosed with terminal cancer and his wish was always to go to Ash Court if he could not go back home. I spoke with the manager and although there were no beds at the time, the manager called the hospital and requested for my stepfather to be transferred into their care the next day. He spent 6 days at the care home and peacefully passed away with my mother holding his hand and family in attendance and staff, supported by love, kindness and dignity. Heartfelt thanks to Ash Court Care Home.
28 October 2024
My daughter has been a resident for over 9 years. My younger daughter and I make regular visits and I feel very happy that my daughter who is the resident is being cared for in a safe environment. I like the fact that there is a continuity of staff which helps my daughter as she suffers from dementia, and also helps the staff to get to know her behaviour.