Ash Court Care Centre

Of tea! Greatly appreciated by her and us!

My father was admitted to Ash Court Care Home in November 2024. He was admitted directly from the Hospital because he could not return home due to his continos falling & not taking his Medication, as a family we did not think he would live until Christmas 2024. I am very pleased to say that he did live to see that Christmas & Christmas 2025, he has not looked better in many years until he came to Ash Court, if it wasn't for their excellent care, compassion and dedication we would not have had him here to love and enjoy.

As someone who has written reviews of this wonderful home before now, I feel a need to publicly document my dismay at the recent CQC report. The findings of the report do not reflect the reality of this gorgeous home, which I have witnessed since it's amazing transformation in 2022 when the new manager took over. My father has been at this home since 2011 so I have seen the incredible journey that Ash Court has made in recent years. This home is just not recognisable from the way it used to be. It is inviting, friendly, incredibly loving, utterly professional and led by an exceptional home manager who works tirelessly, is present on the floor and very quick to respond to concerns. I would say to anyone reading this, if you are looking for a care home with the highest standard of care, please don't let this CQC report put you off. The reality is far from the CQC inspection, which I find punitive and disproprtionate. My father continues to thrive at Ash Court. I'm so grateful to them.

When dad first joined Ash Court Care Home I had my reservations as his last visit to a care home a year ago in whetstone wasn't so great. We managed to keep him at his home with carers but he has got to the stage where be needs 24 hr support and I genuinely could not be happier than we are for him to have been placed in such a wonderful care home. The staff are so lovely and friendly and any questions we may have they are on the ball immediately. He is always clean, shaven and the home is so well looked after. I think all the staff and Priscilla do a fantastic job and we are very grateful. Thank you so much.

Since my grandad has been staying at Ash Court Care Home the care he has received is amazing, I really can't fault it. I was very worried when he first arrived if he would settle and manage well but I can honestly say that all the staff and management have been so helpful with grandad and communicate really well between myself and my mother. We are very fortunate that grandad has found ash court care home and the team of staff he has taking care of him. All I can do is thank everyone for all that they do!

We as a family are so pleased to pick Ash Court to look after Helen. The staff were fantastic helping Helen adjust to her new home, all the staff are very professional - kind they also worry about us the family, there is always activities/days out going on, or if you choose just a quiet afternoon you can. We are always kept up to date with anything concerning Helen, on a whole Ash Court has taken us all in as one big family, all the above is achieved by having the wonderful, kind, professional Priescilla at the top. She is she is without a doubt made for her role in Ash Court.

Keep up the good work.

When our mum was moved into this care home we were absolutely thrilled, as soon as myself ,sister and husband came to see it we knew straight away that this was the perfect place for our mum ,it is homely ,caring and not at all what we expected from a care home ,we feel like we are part of a beautiful family here ,everyone that works here go above and beyond ,they are caring ,empathetic and do a wonderful job from the manager to right down to the cleaners and all the carers ,nurses etc ,mum loves them all ,they are always smiling and always chat with us when we visit ,we are so happy mum is being looked after and cared for by such angels, it is definitely a home from home ,cosy ,warm and we are so pleased that she is in such a safe environment.

My grandmother has been at Ash Court for more than 10years. The home has always provided fantastic care and genuinely look after her.

The recent renovations have made a huge difference and also enabled my gran to move to a new room.

The home is really well run and most importantly, my gran is happy there.

I find the staff hard working and polite. My sister in law is always clean & tidy.

Keep up the great work.

Warmest regards, and take care of yourselves.

The staff are totally committed to caring for the residents and go over and beyond their normal duties to ensure the residents are happy and well cared for. Nothing is too much trouble and will go out of their way to ensure the residents have what they need.

Lovely staff - friendly, kind and efficient.

Recent improvements to the communal areas have made Ash Court a much more comfortable and attractive environment.

The manager is a very cheerful, helpful and effective leader.

My mum receives excellent care. She is safe and well looked after, and it has been a great weight off my mind to know she is in good hands.

A word of thanks to Moise (I hope I've spelled his name correctly) who makes mum laugh - it's a real pleasure to see him work with such good humour and warmth.

Willing to listen to the needs and make changes to the customer's requirements. Proactive in updating incidents and/or medical conditions. A well-managed care home with friendly staff.

The staff here are genuinely lovely - kind, attentive, and caring. It's clear they really care about what they do. I'm so glad my friend is in such good hands and being so well looked after - it brings real peace of mind.

Highly recommend!

My mum has dementia and every time I visit her she is smiling which I believe comes from the care and attention the staff at Ash Cout Care Centre give her. They are very caring and patient with Mum which results in her being happy in her last period of life. Thank you all.

My mother in law currently resides at Ash Court Care Centre. Before she moved there she was deteriorating, her mental health (dementia) was in decline. Since she has been at Ash Court she has improved so much, she is thriving, she is happy. The staff are brilliant and the manager has played a massive part in her improvement and is responsible for the happy and positive environment at Ash Court. I am trying to get my mum in there, she has dementia.

We are so pleased with the care that my mother in law receives at Ash Court. The staff are friendly and very caring. There are lots of parties and opportunities for get togethers and celebrations. There is such a happy feeling about the place. Well done to the manager and the team at Ash Court.