Ash Court Care Centre, London, London
Ash Court Care Centre, London, London
Ash Court Care Centre, London, London

Ash Court is located in the Camden area of London, where it is registered to provide beds for up to sixty-two service users, in a warm and homely atmosphere.

Together with residential nursing and respite care, a talented team of carers are experienced in dealing with specialist needs such as postoperative recuperative care.

While receiving expert care, Ash Court residents also enjoy many lifestyle choices thanks to a flexible programme of activities that is part of the home's core service and designed to keep residents mentally and physically active.

Group: Forest Healthcare

Person in charge: Steven Anderson-Dodds (Manager)

Local Authority / Social Services: London Borough of Camden Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 62 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Admission Information: Ages 45+.

Languages Spoken by Staff (other than English): German, Spanish; Castilian, Finnish, Hebrew (modern)

Single Rooms: 62

Rooms with ensuite WC: 62

Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Ash Court Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.1 Ash Court Care Centre has a Review Score of 9.1 (9.077)

The Review Score of 9.1 (maximum of 10) for Ash Court Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Ash Court Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.512 for Ash Court Care Centre is calculated as follows: ( (47 Excellents x 5) + (30 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 82 Ratings = 4.512

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.565 Points relating to the number of positive Reviews for Ash Court Care Centre is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12.4 positive Reviews (62 registered maximum number of service users ÷ 5). 7 Reviews ÷ 12.4 Target = 0.565

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Ash Court Care Centre?

  • Extremely LIKELY
    6
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Ash Court Care Centre

  • Daughter of Resident/Service User
    2
  • Brother-in-law of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • Sister of Resident/Service User
    1
  • more

Although my brother in law's residence at Ash Court was very short lived, the care and attention he received was good.
During our visits the staff and care team made you feel extremely welcome, and there was always someone very close by to attend to our patient's needs.
I would probably recommend any viewing of the home to any relative or friend prior to the needs of residential care.

How likely would you be to recommend Ash Court Care Centre? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Although my brother's stay at Ash Court was short-lived the care and attention he received was wonderful. During visits the staff and care team made you feel extremely welcome and there was always someone very close by to attend to our needs regarding my brother. I would recommend a viewing of Ash Court to families considering a family member needing special care. A massive thank you to all the staff at Ash Court.

How likely would you be to recommend Ash Court Care Centre? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I instinctively felt that Ash Court Care Centre was special. I can't recommend it highly enough. Dad came here from hospital in 2015 with a chronic leg ulcer, depression, severe pain, thinking he wouldn't walk again. Thanks to Ash Court, he is now back at home - walking, in control of pain and with elements of his old self back. Staff are specialists in the care of the chronically ill and go the extra mile every day. Medical care is superb. Residents arrive with complex physical/emotional needs, in shock at loss of independence, but staff see potential in each individual for rehabilitation where possible. They are unfailingly respectful, helpful, thoughtful, kind and supportive. Management are outstanding with impressive staff retention which means consistency for residents. Ash Court helps families to understand the often confusing situation they find themselves plunged into and to remain positive and hopeful for the best outcome, however difficult the resident's situation. Don't hesitate!

How likely would you be to recommend Ash Court Care Centre? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

My Nan has been in Ash Court Care Centre since February 2014. The care she has received has been outstanding and all the staff and management have been excellent. When my Nan was ill, the doctor was called in a.s.a.p. The activities in the last few months have been outstanding and my Nan enjoys music therapy once a week. I would recommend Ash Court Care Centre to anyone looking to put a family member in a care home and I feel extremely happy with my Nan's care.

How likely would you be to recommend Ash Court Care Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

My mum has been in Ash Court Care Centre for two years and has thrived since she arrived with the care and professional support she has received. I have no concerns.

How likely would you be to recommend Ash Court Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Regarding my experience of Ash Court Care Centre where my wife is a resident, it's description is 'second to none'. The jewel in the crown is the manager surrounded by a cluster of diamonds which are his staff.

I don't know of any superlative that I can proffer for the way Ash Court is being run with such professionalism.

The staff always have a smile on their faces which is not manufactured, but sincerity love and care to all around them. An attribute of such uncertainty is difficult to quantify, especially as the residents through no fault their own are so demanding of attention. Ash Court House are a credit of the highest order.

How likely would you be to recommend Ash Court Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has been very well cared for throughout her stay at Ash Court Care Centre. I have always felt confident that her needs are being met, despite her complex and difficult situation. Staff are always friendly and attentive and I feel that they genuinely care about the residents.

How likely would you be to recommend Ash Court Care Centre? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

April 2017

February 2016

November 2012

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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