Ash Court Care Centre

Ash Mews, Ascham Street, London NW5 2PW
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10 74 Reviews
  • Ash Court Care Centre, London
Welcome to Ash Court Care Centre in Camden, London. Situated at the heart of a thriving community, the modern gated property offers 24-hour care for those over the age of 55. They are blessed with a long-serving team of nursing and support staff that provide high quality, person-centred care within a homely environment. They offer flexible long-term, palliative, respite and post-operative care.

The purpose-built home comprises 62 bedrooms, split across 3 floors. Each bedroom is equipped as standard with an en-suite W.C. and a hand basin. They encourage residents to furnish their new surroundings with familiar pieces of furniture and personal possessions to make them feel truly at home. While the bedrooms provide a tranquil area to rest and relax, the bright and attractive communal day rooms offer residents the opportunity to catch up with friends over a pot of tea, enjoy one of the visiting entertainers or simply recline in front of their favourite film.

At Ash Court, they encourage residents to participate in a range of engaging activities based on their lifestyle needs and preferences. Many of their activities take place within the home environment and include garden parties, barbecues, arts/crafts and quiz nights. They empower individuals to enjoy those everyday routines they cherish, whether that’s having a salon blow-dry and manicure or keeping up to date with their favourite football team. All are encouraged and available. Residents enjoy the wider community, with a thriving high street, independent shops and local park all within a short distance.

Ash Court's professional catering team delivers nutritionally balanced meals that are appealing to residents. Their professional food suppliers specialise in delivering high-quality food designed specifically for the healthcare sector.

They warmly welcome you to Ash Court where you can learn more about the caring life they offer.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1900
  • Self-Funded Nursing Dementia Care: from £1900
  • RESPITE Self-Funded Nursing Care: from £1900
  • RESPITE Self-Funded Nursing Dementia Care: from £1900

These prices are only a guideline, please contact Ash Court Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Priscilla Jeebun (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (62)
  • Couples/Companion Rooms (0)

Ash Court Care Centre Reviews (74)

Total of 74, showing 61-74
10

Ash Court Care Centre has a Review Score of 10 (9.958) out of 10, based on 36 reviews in the last 2 years. Over all time Ash Court Care Centre has 74 reviews.

Overall Experience

  • 67
  • 6
  • 0
  • 0
  • 1

Date Published

74
10
21
36
38

Review from Keith H (Friend of Resident) published on 16 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is delighted to be a resident in this home, and during a recent visit, I was able to see why. A lovely building, with a bright and immaculate interior, only surpassed by the friendly and caring staff who were on duty during my visit. It's now apparent why my friend is so content.

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Review from J H (Husband of Resident) published on 4 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In this care home my wife appears to be happy, any reservations I may have are not ones that seem relevant to her well being. Personally, I would prefer her to be home since she appears to be well psychologically but has problems with walking, this could have been remedied, but it seems that is not
the business of a care home. She is now 90, I visit her every day and this seems to be the only therapy I can offer her or can be offered by others. It is not good and things should be better organised.

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Review from E H (Wife of Resident) published on 13 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was admitted to Ash Court at the beginning of 2019. He had a serious issue regarding his behaviour to do with personal care. All the carers are Dementia trained and now he is much improved. His mood is good as a result of good, kind care. Ash Court is a happy care home. This eminates from
the manager and his staff downwards.

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Review from S B (Resident) published on 16 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

Put in the wrong home as carers are not aware of disabled needs and there are no mobility activities. Food is awful. The breakfast was good but the lunch and evening meals are covered in salt and powders to hide the taste. Looking at four walls.

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Review from Carol G (Niece of Resident) published on 19 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Auntie went into your care home on the 21st of July. She received excellent care while she was in there. Staff were kind, caring and very understanding. She was given pain relief as and when she needed it. The staff always came in to make sure she was OK. Sadly, she passed away on September 4th.
The staff were very nice and understanding. Her time in this care home was very good.

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Review from Riccardo P (Husband of Resident) published on 31 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to congratulate you all for the philanthropy and evidence that Ash Court House has and is for the caring of my wife.
I have never seen such love that is at all times given.
Thank you all for the love of God which she is bestowing in your care.

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Review from Ruth G (Sister-in-law of Resident) published on 23 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care, delivered with kindness, compassion and professionalism.


Our relative received end-of-life care at Ash Court for the last two months of his life. Care was first class, and the staff never lost a sense of his individuality, always being respectful as well as caring and professional.

Staff went out of their way to ensure that he had around him the things which made him feel at home.
The same personal warmth was extended to us as relatives - without fail we were greeted by name and all staff, although we would come and go at different times of day, were up to date on his condition and treatment. Our relative said that the food was very good, that he had a choice and that he enjoyed what was served.


If/when there comes a time when I need this level of care, I would be glad to be able to receive it at Ash Court.

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Review from Raj J (Friend of Resident) published on 10 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ash Court is a most warming and welcoming home. My friend is treated with respect and dignity. The manager and care staff are very informative and let me know straight away of any changes. I cannot thank the staff enough for their care.The place has a nice homely feel and friends and relatives are made
to feel welcome.
The staff without exception are well trained, very friendly and ensure that the residents are treated as individuals and their needs are catered for. The food is excellent with a good choice. The manager and management team are always visible and approachable and have created a very happy environment for their residents. My friends is very settled and happy, which gives us great peace of mind. The management in this care home are very hands on.

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Review from John T (Brother-in-law of Resident) published on 14 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although my brother in law's residence at Ash Court was very short lived, the care and attention he received was good.
During our visits the staff and care team made you feel extremely welcome, and there was always someone very close by to attend to our patient's needs.
I would probably recommend
any viewing of the home to any relative or friend prior to the needs of residential care.

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Review from Patricia T (Sister of Resident) published on 14 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although my brother's stay at Ash Court was short-lived the care and attention he received was wonderful. During visits the staff and care team made you feel extremely welcome and there was always someone very close by to attend to our needs regarding my brother. I would recommend a viewing of Ash Court
to families considering a family member needing special care. A massive thank you to all the staff at Ash Court.

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Review from Emma (Daughter of Resident) published on 21 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I instinctively felt that Ash Court Care Centre was special. I can't recommend it highly enough. Dad came here from hospital in 2015 with a chronic leg ulcer, depression, severe pain, thinking he wouldn't walk again. Thanks to Ash Court, he is now back at home - walking, in control of pain and with
elements of his old self back. Staff are specialists in the care of the chronically ill and go the extra mile every day. Medical care is superb. Residents arrive with complex physical/emotional needs, in shock at loss of independence, but staff see potential in each individual for rehabilitation where possible. They are unfailingly respectful, helpful, thoughtful, kind and supportive. Management are outstanding with impressive staff retention which means consistency for residents. Ash Court helps families to understand the often confusing situation they find themselves plunged into and to remain positive and hopeful for the best outcome, however difficult the resident's situation. Don't hesitate!

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Review from Michelle H (Granddaughter of Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nan has been in Ash Court Care Centre since February 2014. The care she has received has been outstanding and all the staff and management have been excellent. When my Nan was ill, the doctor was called in a.s.a.p. The activities in the last few months have been outstanding and my Nan enjoys music
therapy once a week. I would recommend Ash Court Care Centre to anyone looking to put a family member in a care home and I feel extremely happy with my Nan's care.

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Review from J S (Daughter of Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Ash Court Care Centre for two years and has thrived since she arrived with the care and professional support she has received. I have no concerns.

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Review from Nick B (Son of Resident) published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been very well cared for throughout her stay at Ash Court Care Centre. I have always felt confident that her needs are being met, despite her complex and difficult situation. Staff are always friendly and attentive and I feel that they genuinely care about the residents.

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Current Review Score: 10.0 (9.958)

Overview of Review Score

The Review Score of 10 (9.958) out of 10 for Ash Court Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.958 for Ash Court Care Centre is calculated as follows: ( (407 Excellents x 5) + (16 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 424 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ash Court Care Centre is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Apr 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (8)

Meet the Team (1)

Priscilla

Priscilla Jeebun

Job Title: Centre Manager

Joined: 2018

As the Home Manager at Ash Court Care Centre, I am honoured to lead and inspire a team dedicated to providing exceptional care to our residents. With over 15 years of experience in the social care industry and a Bachelor's degree in Business and Management, I have been a valued member of the Ash Court team since 2018.


In 2021, I was promoted to the role of Deputy Manager, and in November 2022, I was appointed as the Home Manager. My expertise includes utilising the latest technology to enhance care delivery, and my passion lies in promoting the well-being and positive experiences of our residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ash Court Care Centre to verify any information. View our terms and conditions. Ash Court Care Centre has an Enhanced Service - more info.