Ash Court Care Centre

Ash Mews, Ascham Street, London NW5 2PW
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10 74 Reviews
  • Ash Court Care Centre, London
Welcome to Ash Court Care Centre in Camden, London. Situated at the heart of a thriving community, the modern gated property offers 24-hour care for those over the age of 55. They are blessed with a long-serving team of nursing and support staff that provide high quality, person-centred care within a homely environment. They offer flexible long-term, palliative, respite and post-operative care.

The purpose-built home comprises 62 bedrooms, split across 3 floors. Each bedroom is equipped as standard with an en-suite W.C. and a hand basin. They encourage residents to furnish their new surroundings with familiar pieces of furniture and personal possessions to make them feel truly at home. While the bedrooms provide a tranquil area to rest and relax, the bright and attractive communal day rooms offer residents the opportunity to catch up with friends over a pot of tea, enjoy one of the visiting entertainers or simply recline in front of their favourite film.

At Ash Court, they encourage residents to participate in a range of engaging activities based on their lifestyle needs and preferences. Many of their activities take place within the home environment and include garden parties, barbecues, arts/crafts and quiz nights. They empower individuals to enjoy those everyday routines they cherish, whether that’s having a salon blow-dry and manicure or keeping up to date with their favourite football team. All are encouraged and available. Residents enjoy the wider community, with a thriving high street, independent shops and local park all within a short distance.

Ash Court's professional catering team delivers nutritionally balanced meals that are appealing to residents. Their professional food suppliers specialise in delivering high-quality food designed specifically for the healthcare sector.

They warmly welcome you to Ash Court where you can learn more about the caring life they offer.

Show Ash Court Care Centre on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1900
  • Self-Funded Nursing Dementia Care: from £1900
  • RESPITE Self-Funded Nursing Care: from £1900
  • RESPITE Self-Funded Nursing Dementia Care: from £1900

These prices are only a guideline, please contact Ash Court Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Priscilla Jeebun (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (62)
  • Couples/Companion Rooms (0)

Ash Court Care Centre Reviews (74)

Total of 74, showing 21-40
10

Ash Court Care Centre has a Review Score of 10 (9.958) out of 10, based on 36 reviews in the last 2 years. Over all time Ash Court Care Centre has 74 reviews.

Overall Experience

  • 67
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Review from Brian A (Son of Resident) published on 23 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home and its staff are absolutely amazing. The care and attention are excellent. My mum is not neglected and she has been made to feel very welcome. I feel safe leaving her with them. She is treated with the utmost dignity. All this means I can just focus on being a son and not a carer. A
great load has been lifted from my shoulders. The care home is very good at addressing what concerns or questions I may have and they keep me updated on matters as they arise and include me in the decision-making process. They are always open and approachable. Everything feels organised and clean and there is a genuine atmosphere of warmth. So much so that I notice that they are bringing Mum out of herself despite the situation. I have been and will continue to recommend Ash Court to my friends who have parents who could benefit from a stay here.

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Review from Tariq A (Son of Resident) published on 21 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Ash Court for a number of years. During this time I've visited the residents on numerous occasions and found it to be an excellent care home, putting my mind at ease that he is well cared for. The staff are very friendly, attentive and professional in my opinion. I feel
that he is given an outstanding degree of care at Ash Court from all members of this home. Senior management have also been very flexible and accommodating in the provision of care.
There is a great positive approach to how the day-to-day staff and carers operate and behave in their challenging ideas and environment.
I'm satisfied that my father is in excellent hands at Ash Court - always clean, secure with the visibility of staff carrying out their duties with constant care and engagement with all of the elderly members of this home. Well done!

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Review from K B (Friend of Resident) published on 28 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a visitor of Ash Court for many years. My experience here has been positive. My friend has come on leaps and bounds. The staff here are always polite and have positive interactions with the residents. Always helpful and I must say cheerful. I have made many friends with residents at the
many social activities here. The manager will always respond to any queries we have. And interacts with all residents in a warm manner. I can honestly say I have no negative thoughts.

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Review from Laura F (Granddaughter of Resident) published on 22 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother was a resident at Ash Court for two years before she sadly passed away in March 2024. She received wonderful care at Ash Court, her needs were met with kindness and care.
I have nothing but praise for the team at Ash Court. Grammy was looked after so well and most importantly, I always
saw her respected as a person. The staff took the time to understand who she was and would keep her company when they had the time. She was truly part of the Ash Court family and we felt part of it too, getting to know the other residents and being invited to events. The care home was always clean and the staff were available when we asked for help.
The warmth from the team was evident every time I visited and I always left feeling she was in safe hands with people who cared for her. We were blessed to have one of the staff attend her funeral with us and we’re so pleased they were there to celebrate her life with us.

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Review from Helen C (Friend of Resident) published on 15 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ash Court is a lovely care home where kindness and care are extended to all residents. As a long-term friend, who has been visiting Ash Court for a number of years, I have always felt listened to and what a wonderful home manager they have! I cannot say how good she is. Always a kind word, always visible
and so caring towards all residents, loved ones and staff.
I would absolutely recommend Ash Court - one of the best homes in the area.

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Review from B A (Wife of Resident) published on 12 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There has been a big improvement since the new manager took over. It is so bright, welcoming and sociable. The manager is so warm. The carers are excellent, and my husband is happy and content in this lovely environment. It has such high standards now.

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Review from S M (Daughter of Resident) published on 7 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mom has been living in Ash Court for about 2 years. The staff are very kind to her and us. They do their best to accommodate her and our needs.

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Review from J P (Son of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Ash Court for almost 4 years during which time I have found the care and respect for her by management and staff to be excellent. I am always contacted about any concerns and kept informed on social activities at Ash Court and invited to attend. Ashcourt is extremely well run and
managed I am very happy with my mother being there.

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Review from Tony M (Son of Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly, helpful and caring. There are regular events for the residents, such as pantos and sing-alongs. They also have activities, such as bingo and balloon tennis.

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Review from Lynne D (Daughter of Resident) published on 2 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ash Court takes really good care of my mum. The staff are friendly and cheerful. My mum's room is very clean. The manager is excellent; she is very approachable and responds positively to any requests or concerns. She organises regular events for residents, which my mum really enjoys.

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Review from Sian E (Daughter of Resident) published on 15 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is well cared for, the carers are caring and do their best for her welfare.

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Review from Rosie B (Sister-in-law of Resident) published on 31 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law has been in the care home over three years now. She is well looked after. I have always found staff very caring and helpful. The manager is very visible and I enjoy our chat when I visit. She brings happiness and makes a difference in every resident's life. We, as a family, could not
ask for anything else. Ash Court Care Centre is a lovely care home and my sister-in-law is content and settled.

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Review from R H (Friend of Resident) published on 18 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ash Court Care Centre is a very friendly and caring environment for residents where they feel very well looked after and safe. Staff are notable for their patience and kindness and the manager creates an ethos where both residents and their visitors feel valued and respected. It is an exceptional and
very well-run care home.

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Review from Arifa A (Daughter of Resident) published on 17 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm so impressed by the way this home has transformed in the past year or so - it's such a joy to go in to see my father. Amazing staff, lovely atmosphere, lots of parties, very warm and visible manager, and monthly tea parties for relatives to get together and share their stories. Wonderful.

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Review from Shahla H (Daughter of Resident) published on 30 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ash Court is a very good place and staff look after the elderly very well. They are always kind, caring and deliver a high level of care. This is a testament to the manager's leadership skills. The manager is the best I have ever come across. She is always there for us.

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Review from Dan F (Son of Resident) published on 23 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ash Court provides a safe and respectable place for our very elderly mum. The staff are lovely and attentive to not only our mothers' needs but to our needs too. This is her fourth year at Ash Court, and as she ages, we know that she is in good hands. The recent continuity of a new manager has ensured
the level of care and dignity is maintained.

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Review from J F (Son of Resident) published on 6 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is 104 years old. She has been at the care home for more than three years. I have always found the manager very supportive and considerate, who goes above and beyond every single day. Staff are caring, respectful and always treat my mother with dignity and love. I would recommend the care
home wholeheartedly.

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Review from Mac B (Son of Resident) published on 30 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Ash Court since 2016. She is well cared for and knows all the staff. I have no issues whatsoever with her care being given on a daily basis. I really value and appreciate the fact that the manager is available to both residents and relatives and works hard to establish a welcoming
atmosphere for visitors. She knows each resident and they know her as she makes a point of seeing them daily.

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Review from Chris D (Son of Resident) published on 29 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 98-year-old mother receives excellent care at Ash Court. The atmosphere is relaxed, positive and friendly. The staff are very caring and professional. All seem motivated to provide the best possible life for residents. Management is responsive, helpful and constructive. My family and I are very grateful
for everything the staff do for my mother. She regularly tells me that she cannot find fault with Ash Court.

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Review from Stella S (Daughter of Resident) published on 17 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Ash Court from 2016 until March of this year when she sadly passed away at the age of 91. During her stay at Ash Court, she was treated with great kindness, care and compassion by a lovely staff team. She had multiple health problems including advanced dementia and was bed
bound with severe arthritis but the staff looked after her so well that Ash Court was her second home and the staff her adopted family.
I cannot thank the staff at Ash Court highly enough for their constant care for Mum and their extended kindness to our family. The previous manager and new manager, have been excellent, always on hand to offer assistance and a kind word. When Mum passed away the staff were really kind, making a heartbreaking time more bearable.
I recommend Ash Court wholeheartedly, I don't know how we would have managed without them.

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Current Review Score: 10.0 (9.958)

Overview of Review Score

The Review Score of 10 (9.958) out of 10 for Ash Court Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.958 for Ash Court Care Centre is calculated as follows: ( (407 Excellents x 5) + (16 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 424 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ash Court Care Centre is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Apr 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (8)

Meet the Team (1)

Priscilla

Priscilla Jeebun

Job Title: Centre Manager

Joined: 2018

As the Home Manager at Ash Court Care Centre, I am honoured to lead and inspire a team dedicated to providing exceptional care to our residents. With over 15 years of experience in the social care industry and a Bachelor's degree in Business and Management, I have been a valued member of the Ash Court team since 2018.


In 2021, I was promoted to the role of Deputy Manager, and in November 2022, I was appointed as the Home Manager. My expertise includes utilising the latest technology to enhance care delivery, and my passion lies in promoting the well-being and positive experiences of our residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ash Court Care Centre to verify any information. View our terms and conditions. Ash Court Care Centre has an Enhanced Service - more info.