The staff are great, they do care and not just doing a job, the standard of care is high and family oriented ie they rate the residents as family it is their home not institutional to any degree.No it is not a 5star hotel it is a home from home . Food is good and the chefs deserve praise . The cleaners are on top of things and everything is clean and tidy they put the work in again they too deserve praise. Overall it deserves 5star rating for the care standards and brilliant staff.
My daughter resides at Wyngate and I have always found the staff helpful and polite. She is always giving staff a hug and smile and has always been okay when we leave her. She has been going for respite for a number of years prior to her full-time residential care and we consider ourselves lucky to have got such a wonderful placement for her. I can’t single out anyone in particular as each and every staff member has shown a level of care which is of the highest standard.
My parents came to Wyngate in February 2022. We were greeted by amazing staff. The staff go above and beyond to care for my mum and dad and all their needs are met. They are clean, well fed and 'watered'. The Manager is fantastic and I feel I can sleep at night knowing they are safe and happy and their medication is taken properly. They won't be going anywhere else.
The staff are great, they do care and not just doing a job, the standard of care is high and family oriented ie they rate the residents as family it is their home not institutional to any degree.No it is not a 5star hotel it is a home from home . Food is good and the chefs deserve praise . The cleaners are on top of things and everything is clean and tidy they put the work in again they too deserve praise. Overall it deserves 5star rating for the care standards and brilliant staff.
My daughter resides at Wyngate and I have always found the staff helpful and polite. She is always giving staff a hug and smile and has always been okay when we leave her. She has been going for respite for a number of years prior to her full-time residential care and we consider ourselves lucky to have got such a wonderful placement for her. I can’t single out anyone in particular as each and every staff member has shown a level of care which is of the highest standard.
My parents came to Wyngate in February 2022. We were greeted by amazing staff. The staff go above and beyond to care for my mum and dad and all their needs are met. They are clean, well fed and 'watered'. The Manager is fantastic and I feel I can sleep at night knowing they are safe and happy and their medication is taken properly. They won't be going anywhere else.