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79 Eleanor Road, Bidston, Prenton, CH43 7QW
View full details of HillgroveLatest Reviews for Hillgrove
25 March 2026
My aunt is still mobile and able to be taken out - which she enjoys doing. However she sometimes gets upset when being taken back again. The staff are lovely when I bring her back and open the door with a big welcome and make a fuss of her, bringing her in and settling her down. This makes it much
easier for me leaving her that I feel she is well cared for and as happy as she can be.
25 March 2026
Can't thank Lisa and the team at Hillgrove enough for how they dealt with and treated my Dad. He was there from start of September '25 to end of February '26 and they became like a second family to him. They supported him through his dementia needs, were caring and attentive, and when we came over
for our regular visit to him, it was great to see how all the staff were with the residents and Dad, the atmosphere at the home was lovely and how friendly and welcoming the staff are. Dad did have his moments, and I was kept up to date with all that had been going on an gone on, always informed of what they are doing to help him and any decisions needed about further support for Dad, they were on the phone explaining things in a way that was understood but clearly acting with Dad's best interests at heart. Again, I cannot thank Lisa and the staff enough, I know Dad will miss them all. Thank you. (Stu)
12 September 2025
My dad has settled into Hillgrove really well. He always looks clean and is shown at every visit. He tells me he is happy and well fed, he enjoys his food and says he is never hungry. The carers are all lovely and welcoming and interact with all residents. I am always kept up to date on my dad's
health and wellbeing.
31 January 2020
Hillgrove has a warm, friendly atmosphere. The staff are efficient, helpful and caring. The rooms an communal areas are kept spotless. The food is tasty and nutritious. We are very pleased we chose this home for our relative.
15 January 2020
My aunt has been here for several months now, and the home has been amazing at supporting her needs. They are very welcoming to all of my family when we visit.
Latest Reviews for Hillgrove
25 March 2026
My aunt is still mobile and able to be taken out - which she enjoys doing. However she sometimes gets upset when being taken back again. The staff are lovely when I bring her back and open the door with a big welcome and make a fuss of her, bringing her in and settling her down. This makes it much
easier for me leaving her that I feel she is well cared for and as happy as she can be.
25 March 2026
Can't thank Lisa and the team at Hillgrove enough for how they dealt with and treated my Dad. He was there from start of September '25 to end of February '26 and they became like a second family to him. They supported him through his dementia needs, were caring and attentive, and when we came over
for our regular visit to him, it was great to see how all the staff were with the residents and Dad, the atmosphere at the home was lovely and how friendly and welcoming the staff are. Dad did have his moments, and I was kept up to date with all that had been going on an gone on, always informed of what they are doing to help him and any decisions needed about further support for Dad, they were on the phone explaining things in a way that was understood but clearly acting with Dad's best interests at heart. Again, I cannot thank Lisa and the staff enough, I know Dad will miss them all. Thank you. (Stu)
12 September 2025
My dad has settled into Hillgrove really well. He always looks clean and is shown at every visit. He tells me he is happy and well fed, he enjoys his food and says he is never hungry. The carers are all lovely and welcoming and interact with all residents. I am always kept up to date on my dad's
health and wellbeing.
31 January 2020
Hillgrove has a warm, friendly atmosphere. The staff are efficient, helpful and caring. The rooms an communal areas are kept spotless. The food is tasty and nutritious. We are very pleased we chose this home for our relative.
15 January 2020
My aunt has been here for several months now, and the home has been amazing at supporting her needs. They are very welcoming to all of my family when we visit.