Submit a Review for Ashlea Mews Care Home
Stanhope Parade, South Shields, NE33 4BA
View full details of Ashlea Mews Care HomeLatest Reviews for Ashlea Mews Care Home
14 January 2026
Ashlea Mews goes above and beyond. From the manager and admin staff to the cleaners and entertainment staff. There is always a welcome from the staff, and they answer any queries promptly.
All of the residents are smart and look comfortable. Our relative gets agitated at times, and all staff treat
her with kindness and dignity. As a family, we couldn't wish for a better place for our loved one to be cared for and loved.
24 December 2025
My friend has been a resident at Ashlea Mews for around 2 years. The standard of care he receives is excellent. From a visitor's perspective the staff have a positive and proactive attitude to their work and responsibilities. As a visitor you are always given a warm and friendly welcome.
The
manager and her staff are very approachable and deal with queries and requests in a prompt and helpful way.
19 November 2025
I have lived in this care home since 2024. Moved in with my wife. I was made welcome from the date of move in. The home is nice and clean, my room is cosy and the way I want it. Food is lovely, I have no complaints.
18 November 2025
My mam is well looked after; the staff are really friendly, caring and helpful. There's a good atmosphere at the home.
14 November 2025
Truly remarkable care home!
The staff are all wonderful, very friendly and have a great rapport with the residents. The home is very safe and secure. It gives me confidence that my father is being well cared for. The residents have daily activities and regular afternoon singers.
I would honestly
recommend Ashlea Mews to anyone looking for a fantastic Care Home.
12 November 2025
It's a good home, it feels safe. I have made a good friend in another resident. I don't like doing the activities but I do enjoy watching other people do them.
06 October 2025
Vicky was exceptionally kind and compassionate, combined with a healthy dose of humour, when looking after Fred and Maureen. She is always very friendly and good-humoured, which means a great deal when looking after old people and people with dementia. She is always very approachable and always
tries to meet the needs of residents. We have been very happy with the care.
25 September 2025
On all my visits to Ashlea Mews I have found all staff and management very pleasant and helpful. The home is very clean and they have a good choice of food + drinks. The residents needs are all cared for, and they are kept very clean. I would recommend Ashlea Mews to people as a very good home for
residents.
13 June 2025
After viewing several homes for our Mum, we were impressed by how honest and straightforward the manager was, clearing up some of the queries and worries we had. She showed us a lovely room that was vacant, and we could genuinely see our mum happy in that room. After a quick conversation, we agreed
for mum to move to Ashlea Mews & haven't regretted it. The home smells lovely, that's a credit to all staff for keeping it clean at all times. Entertainment Manager goes above and beyond to include everyone in activities & gets Mum to participate despite her lack of sight & that's a credit to him.
22 May 2025
Very pleased about all the care and facilities that was given to him.
19 May 2025
I continue to be treated as part of the Ashlea Mew family and know my husband is in good hands. They are very caring and patient with him if he is irritable at times which is understandable. The staff all work so hard and still manager to be cheerful and friendly. I can talk to them about anything
and am happy he is in their care.
05 December 2024
From the first day of my mam going into this care home she has been happy and looked after very well. She says the food is great, the staff are great and the activities are good.
13 September 2024
All, of the care home team, have allowed our Mam to live, with dignity and care we were not equipped to dispense. The team was thoughtful caring and professional throughout our Mam's residency. They kept us appraised and up to date with Man's ups and downs and advised us on our options and choices
throughout Mam's journey.
16 August 2024
We are so grateful to the staff at Ashlea Mews Care Home. They are unfailingly cheerful, caring, helpful and respectful. Mam is not an easy resident, and they always care for her with care and respect, even with her difficult behaviour.
29 July 2024
My mam has been resident since April and has settled well with excellent care. Such a relief for us all that she is in good hands. The management and staff are welcoming, friendly and genuinely care for their residents. The atmosphere is so friendly, there are plenty of activities for all to enjoy
and even a hairdresser on a Monday!
Would highly recommend.
10 June 2024
My dad was in Ashlea Mews for two years until his death. Staff were always friendly and professional and genuinely seemed to care about the residents. The place was clean and cheerful and there was always things going on. Dad loved the meals - cooked on-site!
13 May 2024
I helped the resident move into an interim bed initially. From that very first day, I felt confident that she would be cared for. The staff were friendly and welcoming. The staff are always on hand to answer any queries, and nothing is a problem. The resident seems happy to be there most of the
time, despite having Alzheimer's and wanting to go home.
03 April 2024
Friendly staff do anything to help with my mam who can be very stubborn. Friendly atmosphere.
22 March 2024
Excellent care is provided to my mam. Cannot praise this care home enough. The staff bends over backward to support my mam.
22 March 2024
My mam has been in Ashlea Mews Care Home for over 2 years and in that time she has been well cared for both physically and emotionally. As her family, we are always informed of her care plan changes and always get involved in all the activities that they always plan. All the staff and management are
a credit to the home and when I am not there I know the care my mam receives is first class.
Latest Reviews for Ashlea Mews Care Home
14 January 2026
Ashlea Mews goes above and beyond. From the manager and admin staff to the cleaners and entertainment staff. There is always a welcome from the staff, and they answer any queries promptly.
All of the residents are smart and look comfortable. Our relative gets agitated at times, and all staff treat
her with kindness and dignity. As a family, we couldn't wish for a better place for our loved one to be cared for and loved.
24 December 2025
My friend has been a resident at Ashlea Mews for around 2 years. The standard of care he receives is excellent. From a visitor's perspective the staff have a positive and proactive attitude to their work and responsibilities. As a visitor you are always given a warm and friendly welcome.
The
manager and her staff are very approachable and deal with queries and requests in a prompt and helpful way.
19 November 2025
I have lived in this care home since 2024. Moved in with my wife. I was made welcome from the date of move in. The home is nice and clean, my room is cosy and the way I want it. Food is lovely, I have no complaints.
18 November 2025
My mam is well looked after; the staff are really friendly, caring and helpful. There's a good atmosphere at the home.
14 November 2025
Truly remarkable care home!
The staff are all wonderful, very friendly and have a great rapport with the residents. The home is very safe and secure. It gives me confidence that my father is being well cared for. The residents have daily activities and regular afternoon singers.
I would honestly
recommend Ashlea Mews to anyone looking for a fantastic Care Home.
12 November 2025
It's a good home, it feels safe. I have made a good friend in another resident. I don't like doing the activities but I do enjoy watching other people do them.
06 October 2025
Vicky was exceptionally kind and compassionate, combined with a healthy dose of humour, when looking after Fred and Maureen. She is always very friendly and good-humoured, which means a great deal when looking after old people and people with dementia. She is always very approachable and always
tries to meet the needs of residents. We have been very happy with the care.
25 September 2025
On all my visits to Ashlea Mews I have found all staff and management very pleasant and helpful. The home is very clean and they have a good choice of food + drinks. The residents needs are all cared for, and they are kept very clean. I would recommend Ashlea Mews to people as a very good home for
residents.
13 June 2025
After viewing several homes for our Mum, we were impressed by how honest and straightforward the manager was, clearing up some of the queries and worries we had. She showed us a lovely room that was vacant, and we could genuinely see our mum happy in that room. After a quick conversation, we agreed
for mum to move to Ashlea Mews & haven't regretted it. The home smells lovely, that's a credit to all staff for keeping it clean at all times. Entertainment Manager goes above and beyond to include everyone in activities & gets Mum to participate despite her lack of sight & that's a credit to him.
22 May 2025
Very pleased about all the care and facilities that was given to him.
19 May 2025
I continue to be treated as part of the Ashlea Mew family and know my husband is in good hands. They are very caring and patient with him if he is irritable at times which is understandable. The staff all work so hard and still manager to be cheerful and friendly. I can talk to them about anything
and am happy he is in their care.
05 December 2024
From the first day of my mam going into this care home she has been happy and looked after very well. She says the food is great, the staff are great and the activities are good.
13 September 2024
All, of the care home team, have allowed our Mam to live, with dignity and care we were not equipped to dispense. The team was thoughtful caring and professional throughout our Mam's residency. They kept us appraised and up to date with Man's ups and downs and advised us on our options and choices
throughout Mam's journey.
16 August 2024
We are so grateful to the staff at Ashlea Mews Care Home. They are unfailingly cheerful, caring, helpful and respectful. Mam is not an easy resident, and they always care for her with care and respect, even with her difficult behaviour.
29 July 2024
My mam has been resident since April and has settled well with excellent care. Such a relief for us all that she is in good hands. The management and staff are welcoming, friendly and genuinely care for their residents. The atmosphere is so friendly, there are plenty of activities for all to enjoy
and even a hairdresser on a Monday!
Would highly recommend.
10 June 2024
My dad was in Ashlea Mews for two years until his death. Staff were always friendly and professional and genuinely seemed to care about the residents. The place was clean and cheerful and there was always things going on. Dad loved the meals - cooked on-site!
13 May 2024
I helped the resident move into an interim bed initially. From that very first day, I felt confident that she would be cared for. The staff were friendly and welcoming. The staff are always on hand to answer any queries, and nothing is a problem. The resident seems happy to be there most of the
time, despite having Alzheimer's and wanting to go home.
03 April 2024
Friendly staff do anything to help with my mam who can be very stubborn. Friendly atmosphere.
22 March 2024
Excellent care is provided to my mam. Cannot praise this care home enough. The staff bends over backward to support my mam.
22 March 2024
My mam has been in Ashlea Mews Care Home for over 2 years and in that time she has been well cared for both physically and emotionally. As her family, we are always informed of her care plan changes and always get involved in all the activities that they always plan. All the staff and management are
a credit to the home and when I am not there I know the care my mam receives is first class.