Ashlea Mews Care Home

Accepting that a parent needs to move out of their own home and into residential care can never be easy. However, the manager and staff at Ashlea Mews have made this process as smooth as possible. They show kindness and compassion to our whole family - not just to my mam. She is well cared for and all the carers treat her with respect and sensitivity as well as showing a much appreciated liveliness and sense of humour! The manager always has a listening ear and gives sound advice. We are extremely grateful to all staff. Thankyou all very much.

My Mam moved into Ashley Mews in April having been cared for at home for a number of years previously and as expected it was an extremely anxious time for us all. I cannot express how grateful I am to all of the staff at Ashley Mews for making that transition as supportive as possible. I no longer worry about her being safe, clean or unattended and I know she is receiving the highest standard of care. The home is welcoming and accommodating, supporting visits at all times.

My mother was admitted in early May. She had great difficulty in communicating and recognising her family before she was admitted to Ashley Mews. The improvement in her awareness since her time here is remarkable. She is more alert and aware of her family again. I feel the care and interaction within her environment have gone a long way to her overall improvement. The atmosphere within Ashley Mews is vibrant, friendly and inclusive of everyone regardless of circumstances. Finally, the whole place is bright, clean and positive.

Ashley Mews is so welcoming and nice from the moment you walk through the doors. The staff, from senior management to the cleaners, are so pleasant and welcoming, and try to make sure all the residents and visitors are cared for and made to feel as comfortable as humanly possible. It is the best place anybody could ask for to look after their loved ones.

Friendly staff, our friend is very happy and praise the staff. Nice to see lots of activites for them and able to join in.

My mother is being well looked after and is very happy here.

All of the residents are smart and look comfortable. Our relative gets agitated at times, and all staff treat her with kindness and dignity. As a family, we couldn't wish for a better place for our loved one to be cared for and loved.

The manager and her staff are very approachable and deal with queries and requests in a prompt and helpful way.

I have lived in this care home since 2024. Moved in with my wife. I was made welcome from the date of move in. The home is nice and clean, my room is cosy and the way I want it. Food is lovely, I have no complaints.

My mam is well looked after; the staff are really friendly, caring and helpful. There's a good atmosphere at the home.

I would honestly recommend Ashlea Mews to anyone looking for a fantastic Care Home.

It's a good home, it feels safe. I have made a good friend in another resident. I don't like doing the activities but I do enjoy watching other people do them.

Vicky was exceptionally kind and compassionate, combined with a healthy dose of humour, when looking after Fred and Maureen. She is always very friendly and good-humoured, which means a great deal when looking after old people and people with dementia. She is always very approachable and always tries to meet the needs of residents. We have been very happy with the care.

On all my visits to Ashlea Mews I have found all staff and management very pleasant and helpful. The home is very clean and they have a good choice of food + drinks. The residents needs are all cared for, and they are kept very clean. I would recommend Ashlea Mews to people as a very good home for residents.

After viewing several homes for our Mum, we were impressed by how honest and straightforward the manager was, clearing up some of the queries and worries we had. She showed us a lovely room that was vacant, and we could genuinely see our mum happy in that room. After a quick conversation, we agreed for mum to move to Ashlea Mews & haven't regretted it. The home smells lovely, that's a credit to all staff for keeping it clean at all times. Entertainment Manager goes above and beyond to include everyone in activities & gets Mum to participate despite her lack of sight & that's a credit to him.

Very pleased about all the care and facilities that was given to him.

I continue to be treated as part of the Ashlea Mew family and know my husband is in good hands. They are very caring and patient with him if he is irritable at times which is understandable. The staff all work so hard and still manager to be cheerful and friendly. I can talk to them about anything and am happy he is in their care.

From the first day of my mam going into this care home she has been happy and looked after very well. She says the food is great, the staff are great and the activities are good.

All, of the care home team, have allowed our Mam to live, with dignity and care we were not equipped to dispense. The team was thoughtful caring and professional throughout our Mam's residency. They kept us appraised and up to date with Man's ups and downs and advised us on our options and choices throughout Mam's journey.

We are so grateful to the staff at Ashlea Mews Care Home. They are unfailingly cheerful, caring, helpful and respectful. Mam is not an easy resident, and they always care for her with care and respect, even with her difficult behaviour.