Submit a Review for Torry Nursing Home
36 Balnagask Road, Torry, Aberdeen, AB11 8HR
View full details of Torry Nursing HomeLatest Reviews for Torry Nursing Home
27 January 2026
We have been very pleased with how dad has settled since moving in about 6 months ago. The staff are all so nice and really good with dad who is very particular about how he likes things. Dad is very happy with the food and has thankfully put on a little weight after not eating well before he moved
in and he gets all the cups of tea he wants. He's been on various outings and there are lots of activities available at the home which dad can join or leave as he likes. Dad's room and the living area are always nice and clean and he is very comfortable there. Overall, the care has been excellent while still allowing dad to do as much as he can.
27 January 2026
My recent experience with Torry Care Home is nothing but positive. The manager and staff are friendly, caring and approachable and always made me feel welcome when I came to visit. I live overseas but they keep me updated on how mum is doing on a regular basis. Knowing that mum is in safe hands
and well cared for by such an amazing team is a huge relief for me living on the other side of the world.
26 June 2025
I have no complaints about the home just some of my mum bedding and clothes go missing never to be seen its annoying as it cost money to replace. All staff are nice and friendly nice clean environment
14 January 2025
The Torry Care Home go above and beyond for the residents, I noticed how very clean my sister's room and all over the home is, so nice to get such a wide range of food for all needs, staff when we go into vist always offer us tea and coffee, and the activities they get are just brilliant.
10 December 2024
No issues. My mum settled in really well and seems happy. The staff are very helpful and friendly including the handyman team, I've asked them to do quite a few jobs in my mums room and been really happy with them. The staff are all very approachable and willing to help if I go to them with any
questions regarding my mums care.
04 December 2024
Excellent care, staff go beyond for residents. Plenty of activities and outings. Aunt not happy with food, has been given choice of other foods but says she is not asked. Have told her to ask if she's not happy with what is not to her liking on those days. As a family we are very happy with the care
provided
04 December 2024
I am more than happy with my dad's care apart from the clothing issue it clearly states in his room that his washing goes home but still over half of my dad's clothes are missing, I spent more money last month on more clothes for him and they have gone walk about too which is very disappointing and
frustrating.
04 December 2024
The family are totally comfortable and continue to be happy with Mum's care. The staff are attentive to both her and our needs and create a happy atmosphere and environment. Entertainment and activities are of a high quality and standard and the interaction with the residents is to be commended.
04 December 2024
My father has been in Torry Nursing Home for 2 1/2 years. His care is excellent, the staff are quick to notice any change in his health and take immediate action- contact Doctor and me etc.
His daily living needs are met also his mental health and socialising needs.
There are outings, musical
afternoons, bingo and internet activities i.e Mahjong, word search, sudoku etc.
Unfortunately his hearing aids twice went missing but were found before going into the laundry and all staff have been reminded to check for them at bed time.
No issues otherwise.
04 December 2024
I have no concerns regarding my father staying within this care home. He himself does not display any behaviours that would make me think he felt unsafe or unhappy therefore the high rating. Meals can sometimes be a bit fancy for Dad but that is only my opinion and may be alright for others. Staff
have taken this onboard and adapt his menus to something of his liking. Activities are abundant with something on every day organised by the activity coordinators who do a brilliant job and aim to involve everyone. Families are kept updated on events and encouraged to participate when they can. Staff and manager are all approachable and willing to listen to any queries or concerns through social media, telephone, email or in person. Regular family meetings held where all are invited, this gives staff the opportunity to advise of developments, activities, upcoming events etc. Regular care reviews carried out on a platform of your choice. Overall I have no negative comments to make.
04 December 2024
My overall experience with Torry Care Home is beyond amazing. The care home managers have made the care home a pleasant place and I can now phone the home and speak to either of them and ask how my grandpa is doing. They are doing an amazing job.
04 December 2024
In general, we are always happy with the standard of care for my mother. Safe environment and well catered for. Good to see lift now working. Nice to see entertainment and parties for residents. Keep up the good work, thank you!
17 April 2024
I can’t see my aunt as often as I would like as I live at the other end of the country, but she seems to be happy, mentally alert and well looked after when I do manage to visit her. The staff always seem cheerful and attentive to the residents.
19 March 2024
My mum has been in Torry Nursing Home for about five months now, and I’m very happy with the services provided. My mum is unable to participate in the activities and largely confined to bed, but the staff, from the manager to the cleaners, are all very friendly. The care home is always clean and
tidy, and staff communicate well on any ongoing medical issues.
18 March 2024
I visited the care home on Wednesday 29th February and was extremely pleased to see that my relative was up and had his hair cut, was clean and tidy and appeared relaxed and happy.
Staff were attentive to the resident's needs and were visible at all times.
18 March 2024
Staff are friendly and helpful, and my wife is happy and well looked after. She enjoys the entertainment and trips out on the minibus. I am kept updated on her health and any changes to her medication.
10 July 2023
Since there has been a change over of senior staff on my mum’s unit, there has been a huge improvement in the service. Friendly staff who are very helpful and kind. No complaints at all and it is reassuring that my mum is being well looked after.
07 June 2023
Mum was unwell. Staff called for medical help timeously and kept me updated on her condition at all times. Advised us of her progress over the following days and kept a close eye on her to ensure she was recovering well.
05 June 2023
Got no real issues with the care home. Staff are always professional, polite and respectful. My wife's needs are always met and I know she is in the best possible care. The staff are also very good at keeping me up to date on anything to do with my wife's care.
02 June 2023
Such a welcoming place to come and visit. Feel Mum is safe and well looked after. Everyone is always so friendly, getting to know the other residents and visitors on my way through the home to visit Mum. Really appreciate everything you do for Mum and the other residents. Thank you.
Latest Reviews for Torry Nursing Home
27 January 2026
We have been very pleased with how dad has settled since moving in about 6 months ago. The staff are all so nice and really good with dad who is very particular about how he likes things. Dad is very happy with the food and has thankfully put on a little weight after not eating well before he moved
in and he gets all the cups of tea he wants. He's been on various outings and there are lots of activities available at the home which dad can join or leave as he likes. Dad's room and the living area are always nice and clean and he is very comfortable there. Overall, the care has been excellent while still allowing dad to do as much as he can.
27 January 2026
My recent experience with Torry Care Home is nothing but positive. The manager and staff are friendly, caring and approachable and always made me feel welcome when I came to visit. I live overseas but they keep me updated on how mum is doing on a regular basis. Knowing that mum is in safe hands
and well cared for by such an amazing team is a huge relief for me living on the other side of the world.
26 June 2025
I have no complaints about the home just some of my mum bedding and clothes go missing never to be seen its annoying as it cost money to replace. All staff are nice and friendly nice clean environment
14 January 2025
The Torry Care Home go above and beyond for the residents, I noticed how very clean my sister's room and all over the home is, so nice to get such a wide range of food for all needs, staff when we go into vist always offer us tea and coffee, and the activities they get are just brilliant.
10 December 2024
No issues. My mum settled in really well and seems happy. The staff are very helpful and friendly including the handyman team, I've asked them to do quite a few jobs in my mums room and been really happy with them. The staff are all very approachable and willing to help if I go to them with any
questions regarding my mums care.
04 December 2024
Excellent care, staff go beyond for residents. Plenty of activities and outings. Aunt not happy with food, has been given choice of other foods but says she is not asked. Have told her to ask if she's not happy with what is not to her liking on those days. As a family we are very happy with the care
provided
04 December 2024
I am more than happy with my dad's care apart from the clothing issue it clearly states in his room that his washing goes home but still over half of my dad's clothes are missing, I spent more money last month on more clothes for him and they have gone walk about too which is very disappointing and
frustrating.
04 December 2024
The family are totally comfortable and continue to be happy with Mum's care. The staff are attentive to both her and our needs and create a happy atmosphere and environment. Entertainment and activities are of a high quality and standard and the interaction with the residents is to be commended.
04 December 2024
My father has been in Torry Nursing Home for 2 1/2 years. His care is excellent, the staff are quick to notice any change in his health and take immediate action- contact Doctor and me etc.
His daily living needs are met also his mental health and socialising needs.
There are outings, musical
afternoons, bingo and internet activities i.e Mahjong, word search, sudoku etc.
Unfortunately his hearing aids twice went missing but were found before going into the laundry and all staff have been reminded to check for them at bed time.
No issues otherwise.
04 December 2024
I have no concerns regarding my father staying within this care home. He himself does not display any behaviours that would make me think he felt unsafe or unhappy therefore the high rating. Meals can sometimes be a bit fancy for Dad but that is only my opinion and may be alright for others. Staff
have taken this onboard and adapt his menus to something of his liking. Activities are abundant with something on every day organised by the activity coordinators who do a brilliant job and aim to involve everyone. Families are kept updated on events and encouraged to participate when they can. Staff and manager are all approachable and willing to listen to any queries or concerns through social media, telephone, email or in person. Regular family meetings held where all are invited, this gives staff the opportunity to advise of developments, activities, upcoming events etc. Regular care reviews carried out on a platform of your choice. Overall I have no negative comments to make.
04 December 2024
My overall experience with Torry Care Home is beyond amazing. The care home managers have made the care home a pleasant place and I can now phone the home and speak to either of them and ask how my grandpa is doing. They are doing an amazing job.
04 December 2024
In general, we are always happy with the standard of care for my mother. Safe environment and well catered for. Good to see lift now working. Nice to see entertainment and parties for residents. Keep up the good work, thank you!
17 April 2024
I can’t see my aunt as often as I would like as I live at the other end of the country, but she seems to be happy, mentally alert and well looked after when I do manage to visit her. The staff always seem cheerful and attentive to the residents.
19 March 2024
My mum has been in Torry Nursing Home for about five months now, and I’m very happy with the services provided. My mum is unable to participate in the activities and largely confined to bed, but the staff, from the manager to the cleaners, are all very friendly. The care home is always clean and
tidy, and staff communicate well on any ongoing medical issues.
18 March 2024
I visited the care home on Wednesday 29th February and was extremely pleased to see that my relative was up and had his hair cut, was clean and tidy and appeared relaxed and happy.
Staff were attentive to the resident's needs and were visible at all times.
18 March 2024
Staff are friendly and helpful, and my wife is happy and well looked after. She enjoys the entertainment and trips out on the minibus. I am kept updated on her health and any changes to her medication.
10 July 2023
Since there has been a change over of senior staff on my mum’s unit, there has been a huge improvement in the service. Friendly staff who are very helpful and kind. No complaints at all and it is reassuring that my mum is being well looked after.
07 June 2023
Mum was unwell. Staff called for medical help timeously and kept me updated on her condition at all times. Advised us of her progress over the following days and kept a close eye on her to ensure she was recovering well.
05 June 2023
Got no real issues with the care home. Staff are always professional, polite and respectful. My wife's needs are always met and I know she is in the best possible care. The staff are also very good at keeping me up to date on anything to do with my wife's care.
02 June 2023
Such a welcoming place to come and visit. Feel Mum is safe and well looked after. Everyone is always so friendly, getting to know the other residents and visitors on my way through the home to visit Mum. Really appreciate everything you do for Mum and the other residents. Thank you.