Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for West Dean

stars
stars 13 March 2018
My Nan is very happy at this home. She was taken ill in hospital and lost her independence. She was told she would have to go into a care home. At first she was reluctant but the staff and other residents made her feel at home. She told me that it is now her home and it feels like she has another
family. She enjoys the activity especially the parties they have. It is really reassuring that she is so happy at the home.
Review from D E (Granddaughter of Resident/Service User)