Submit a Review for Park View Care Centre
Field View, Park Farm, Ashford, TN23 3NZ
View full details of Park View Care CentreLatest Reviews for Park View Care Centre
06 March 2026
My wife was admitted for respite care and we were really struggling on how to cope with everything and leaving her in a new environment and not knowing anyone. I can honestly say that all the staff have been amazing and so caring towards my wife and helped her settle in really well. The manager has
been excellent at keeping us informed and helping us on such a difficult journey. He is always present on the unit and knows his residents really well. The activity staff are brilliant, organising games, music and crafts. Everyone from the catering staff, housekeeping, carers, admin team, maintenance men, and nurses are always cheerful and helpful. A special mention to the lady on reception who is always brilliant and cheerful.
15 February 2026
We were residents for two weeks' respite. The overall experience was good. The staff including management was excellent. The paperwork associated with the stay was complicated.
12 February 2026
The management pulled out all the stops to find a palliative bed for my father-in-law. He was in their care for only 5 weeks, but was treated with kindness, respect and dignity. Special thanks to the nursing team who were always on hand for a chat or to give advice. I would not hesitate to recommend
Park View for your loved ones.
12 February 2026
My beautiful Mum with dementia was admitted to Park View in January for respite care and we didn't know how we would be able to walk away leaving her there and even walking through the door. I spoke to the Manager and he was absolutely amazing reassuring me that my mum would be safe and extremely
well cared for and loved, convincing me that I had done the right thing as I was feeling guilty and a failure and giving me tips on how to leave her without upsetting my mum.
I cannot praise him enough and have seen how he is constantly out and about around the unit making sure that the highest standard of care is maintained at all times, observing the staff and getting to know all the residents.I know that my mum has settled in really well and loves seeing him. The wonderful receptionist has been so caring and helpful to us all. Likewise all the activity and entertainment team are brilliant, the carers and housekeeping team are so cheerful and caring towards all the clients too.
12 February 2026
The staff here are so welcoming and friendly. The unit very clean and the patients are well cared for. There is plenty of opportunity's for the patients to still be as independent as they can be and the support from the staff is fantastic. They run activities and keep the patients occupied well. I
am very pleased with the service they provide.
20 January 2026
My mother was at Park View for over 4 years. Initially, the experience was not so good, and she had several falls, had to go to A&E, and this set her back. Management at the time was weak, but she was well cared for by the staff. There was a subsequent high turnover in the manager position, but this
stabilised and the current post holder is doing an excellent job. Throughout my mum's stay, the staff have been kind and loving. At the end, the experience was exceptional, and the kindness and support I received was overwhelming.
06 January 2026
We are so pleased that we chose Park View Care Home for our brother's care. All of the staff are caring and seem to remember everyone's name. He always seemed to be very happy there, which was such a relief to us as a family. When he was on end-of-life care, we stayed with him constantly with lots
of family visiting. Everyone was so lovely, even offering us good food and drinks.
29 December 2025
I'm very pleased how he's settled in, he's smiley and very settled. Happy.
19 December 2025
My wife has been a resident at Park View Care Centre for over a year. I am very pleased with the care and attention she has received in that time. The management, nursing and caring staff are very friendly and keep her amused. The food is excellent, just like home-cooked. Her room is regularly
cleaned and well-maintained. The room overlooks the garden, so she is able to watch the birds and squirrels foraging in the garden.
18 December 2025
I cannot praise the staff enough at Ashford Park View Care Home. From the manager down to maintenance, cooks, cleaners, carers, office staff and entertainment crew, they all work so hard to make it a lovely home for the residents. My mother-in-law was happy there from the time she walked in the
door. Excellently run, and bright and airy.
03 November 2025
Lovely, friendly atmosphere.
28 October 2025
Staff and management all interact with the residents, on an ongoing basis. Any points made, such as food, are considered, and have been improved as requested.
16 October 2025
A wonderfully caring and supportive environment led by a truly committed and thoroughly professional manager whose high standards and expectations clearly permeate the whole home and its staff.
The improvement in my brother's mental and emotional wellbeing whilst at the centre was a joy to see. I
wouldn't hesitate to recommend it here - definitely a 'home that cares' rather than just a care home.
07 October 2025
Most staff are great and the atmosphere is excellent. There is room for some improvement in the attitude and approach of some members of staff. My needs are very specific and initially some staff struggled - once they listened to me and followed my instructions things improved greatly.
06 October 2025
My review is that Park View Care Centre is incredible, they are so caring to not only the resident but us families too. Nothing is too much trouble, they are always around to help, the staff are very friendly and the place itself is very clean and very acceptable.
04 September 2025
Excellent care home in all aspects. Manager/deputy manager friendly and very supportive and professional at all times. Friendly care staff and helpful. Settled resident in very quickly and made him feel at home very quickly.
13 August 2025
I have been visiting my mother for the last 4 months and have always found the staff and management cannot do enough. Nothing is too much trouble. So I know that when I leave her after a visit that she is comfortable and safe with a professional team. I always look forward to my next visit.
23 June 2025
My aunt was only with you for seven weeks but the care and dignity given was exemplary from the receptionist right through to the manager, including the handyman and domestics. I felt very comfortable leaving my loved one at Park View. Her final days went as well as they could, and the care and
compassion and dignity displayed to both myself and my aunt could not be more comforting. Every need was met timely and courteously
16 June 2025
My wife was having a poor experience finding other residents in her room when she returned from activities. This was a set back to her well being as she had only recently been taking part in the fantastic and varied activities provided. This was quickly resolved by trusting her with her own door
key.
This illustrates the kindness and helpfulness that we have been shown since my wife moved in to the dementia unit in January.
Every member of staff (and I really mean every) we have ever come into contact with has shown us nothing but kindness.
27 May 2025
My mum has only been in Park View Care Centre for 6 weeks. She was staying in a home before that for three years. The place itself is very nicely laid out with its own bistro where you can go have coffee, cakes and even a glass of wine. I have a feeling with the place when visiting that it has a
tranquil atmosphere which gives you a nice relaxing mode. When my mum first went in she was uneasy but in the last two weeks she has settled down and it's been a long time since I have seen her smile, which she has been doing lately, she just seems relaxed not so anxious. My mum is encouraged to join in the activities, Enjoys going to the restaurant for lunch and dinner The staff and manager who are willing to work with you. I would recommend this place even if you just come and have a look.
My mum has vascular dementia and Alzheimer's and does not walk now so a lot of care is needed and I believe she is getting that care.
Latest Reviews for Park View Care Centre
06 March 2026
My wife was admitted for respite care and we were really struggling on how to cope with everything and leaving her in a new environment and not knowing anyone. I can honestly say that all the staff have been amazing and so caring towards my wife and helped her settle in really well. The manager has
been excellent at keeping us informed and helping us on such a difficult journey. He is always present on the unit and knows his residents really well. The activity staff are brilliant, organising games, music and crafts. Everyone from the catering staff, housekeeping, carers, admin team, maintenance men, and nurses are always cheerful and helpful. A special mention to the lady on reception who is always brilliant and cheerful.
15 February 2026
We were residents for two weeks' respite. The overall experience was good. The staff including management was excellent. The paperwork associated with the stay was complicated.
12 February 2026
The management pulled out all the stops to find a palliative bed for my father-in-law. He was in their care for only 5 weeks, but was treated with kindness, respect and dignity. Special thanks to the nursing team who were always on hand for a chat or to give advice. I would not hesitate to recommend
Park View for your loved ones.
12 February 2026
My beautiful Mum with dementia was admitted to Park View in January for respite care and we didn't know how we would be able to walk away leaving her there and even walking through the door. I spoke to the Manager and he was absolutely amazing reassuring me that my mum would be safe and extremely
well cared for and loved, convincing me that I had done the right thing as I was feeling guilty and a failure and giving me tips on how to leave her without upsetting my mum.
I cannot praise him enough and have seen how he is constantly out and about around the unit making sure that the highest standard of care is maintained at all times, observing the staff and getting to know all the residents.I know that my mum has settled in really well and loves seeing him. The wonderful receptionist has been so caring and helpful to us all. Likewise all the activity and entertainment team are brilliant, the carers and housekeeping team are so cheerful and caring towards all the clients too.
12 February 2026
The staff here are so welcoming and friendly. The unit very clean and the patients are well cared for. There is plenty of opportunity's for the patients to still be as independent as they can be and the support from the staff is fantastic. They run activities and keep the patients occupied well. I
am very pleased with the service they provide.
20 January 2026
My mother was at Park View for over 4 years. Initially, the experience was not so good, and she had several falls, had to go to A&E, and this set her back. Management at the time was weak, but she was well cared for by the staff. There was a subsequent high turnover in the manager position, but this
stabilised and the current post holder is doing an excellent job. Throughout my mum's stay, the staff have been kind and loving. At the end, the experience was exceptional, and the kindness and support I received was overwhelming.
06 January 2026
We are so pleased that we chose Park View Care Home for our brother's care. All of the staff are caring and seem to remember everyone's name. He always seemed to be very happy there, which was such a relief to us as a family. When he was on end-of-life care, we stayed with him constantly with lots
of family visiting. Everyone was so lovely, even offering us good food and drinks.
29 December 2025
I'm very pleased how he's settled in, he's smiley and very settled. Happy.
19 December 2025
My wife has been a resident at Park View Care Centre for over a year. I am very pleased with the care and attention she has received in that time. The management, nursing and caring staff are very friendly and keep her amused. The food is excellent, just like home-cooked. Her room is regularly
cleaned and well-maintained. The room overlooks the garden, so she is able to watch the birds and squirrels foraging in the garden.
18 December 2025
I cannot praise the staff enough at Ashford Park View Care Home. From the manager down to maintenance, cooks, cleaners, carers, office staff and entertainment crew, they all work so hard to make it a lovely home for the residents. My mother-in-law was happy there from the time she walked in the
door. Excellently run, and bright and airy.
03 November 2025
Lovely, friendly atmosphere.
28 October 2025
Staff and management all interact with the residents, on an ongoing basis. Any points made, such as food, are considered, and have been improved as requested.
16 October 2025
A wonderfully caring and supportive environment led by a truly committed and thoroughly professional manager whose high standards and expectations clearly permeate the whole home and its staff.
The improvement in my brother's mental and emotional wellbeing whilst at the centre was a joy to see. I
wouldn't hesitate to recommend it here - definitely a 'home that cares' rather than just a care home.
07 October 2025
Most staff are great and the atmosphere is excellent. There is room for some improvement in the attitude and approach of some members of staff. My needs are very specific and initially some staff struggled - once they listened to me and followed my instructions things improved greatly.
06 October 2025
My review is that Park View Care Centre is incredible, they are so caring to not only the resident but us families too. Nothing is too much trouble, they are always around to help, the staff are very friendly and the place itself is very clean and very acceptable.
04 September 2025
Excellent care home in all aspects. Manager/deputy manager friendly and very supportive and professional at all times. Friendly care staff and helpful. Settled resident in very quickly and made him feel at home very quickly.
13 August 2025
I have been visiting my mother for the last 4 months and have always found the staff and management cannot do enough. Nothing is too much trouble. So I know that when I leave her after a visit that she is comfortable and safe with a professional team. I always look forward to my next visit.
23 June 2025
My aunt was only with you for seven weeks but the care and dignity given was exemplary from the receptionist right through to the manager, including the handyman and domestics. I felt very comfortable leaving my loved one at Park View. Her final days went as well as they could, and the care and
compassion and dignity displayed to both myself and my aunt could not be more comforting. Every need was met timely and courteously
16 June 2025
My wife was having a poor experience finding other residents in her room when she returned from activities. This was a set back to her well being as she had only recently been taking part in the fantastic and varied activities provided. This was quickly resolved by trusting her with her own door
key.
This illustrates the kindness and helpfulness that we have been shown since my wife moved in to the dementia unit in January.
Every member of staff (and I really mean every) we have ever come into contact with has shown us nothing but kindness.
27 May 2025
My mum has only been in Park View Care Centre for 6 weeks. She was staying in a home before that for three years. The place itself is very nicely laid out with its own bistro where you can go have coffee, cakes and even a glass of wine. I have a feeling with the place when visiting that it has a
tranquil atmosphere which gives you a nice relaxing mode. When my mum first went in she was uneasy but in the last two weeks she has settled down and it's been a long time since I have seen her smile, which she has been doing lately, she just seems relaxed not so anxious. My mum is encouraged to join in the activities, Enjoys going to the restaurant for lunch and dinner The staff and manager who are willing to work with you. I would recommend this place even if you just come and have a look.
My mum has vascular dementia and Alzheimer's and does not walk now so a lot of care is needed and I believe she is getting that care.