Field View, Park Farm, Ashford, TN23 3NZ
View Full Details of Park View Care CentreStaff and management all interact with the residents, on an ongoing basis. Any points made, such as food, are considered, and have been improved as requested.
A wonderfully caring and supportive environment led by a truly committed and thoroughly professional manager whose high standards and expectations clearly permeate the whole home and its staff. The improvement in my brother's mental and emotional wellbeing whilst at the centre was a joy to see. I wouldn't hesitate to recommend it here - definitely a 'home that cares' rather than just a care home.
Most staff are great and the atmosphere is excellent. There is room for some improvement in the attitude and approach of some members of staff. My needs are very specific and initially some staff struggled - once they listened to me and followed my instructions things improved greatly.
My review is that Park View Care Centre is incredible, they are so caring to not only the resident but us families too. Nothing is too much trouble, they are always around to help, the staff are very friendly and the place itself is very clean and very acceptable.
Excellent care home in all aspects. Manager/deputy manager friendly and very supportive and professional at all times. Friendly care staff and helpful. Settled resident in very quickly and made him feel at home very quickly.
I have been visiting my mother for the last 4 months and have always found the staff and management cannot do enough. Nothing is too much trouble. So I know that when I leave her after a visit that she is comfortable and safe with a professional team. I always look forward to my next visit.
My aunt was only with you for seven weeks but the care and dignity given was exemplary from the receptionist right through to the manager, including the handyman and domestics. I felt very comfortable leaving my loved one at Park View. Her final days went as well as they could, and the care and compassion and dignity displayed to both myself and my aunt could not be more comforting. Every need was met timely and courteously
My wife was having a poor experience finding other residents in her room when she returned from activities. This was a set back to her well being as she had only recently been taking part in the fantastic and varied activities provided. This was quickly resolved by trusting her with her own door key. This illustrates the kindness and helpfulness that we have been shown since my wife moved in to the dementia unit in January. Every member of staff (and I really mean every) we have ever come into contact with has shown us nothing but kindness.
My mum has only been in Park View Care Centre for 6 weeks. She was staying in a home before that for three years. The place itself is very nicely laid out with its own bistro where you can go have coffee, cakes and even a glass of wine. I have a feeling with the place when visiting that it has a tranquil atmosphere which gives you a nice relaxing mode. When my mum first went in she was uneasy but in the last two weeks she has settled down and it's been a long time since I have seen her smile, which she has been doing lately, she just seems relaxed not so anxious. My mum is encouraged to join in the activities, Enjoys going to the restaurant for lunch and dinner The staff and manager who are willing to work with you. I would recommend this place even if you just come and have a look. My mum has vascular dementia and Alzheimer's and does not walk now so a lot of care is needed and I believe she is getting that care.
My 102 year old uncle came straight from hospital, and has settled quickly, through the care and attention he has received. He so enjoys his food and has even put on a little weight, it's great to see him smile again
My mother was put onto end of life pathway in January. The staff thoroughly explained what this meant. Over the next few weeks all of the staff on oak helped my mum, caring for her kindly and making sure she was comfortable. Nothing was too much trouble. Mum was offered her favourite food to tempt her to eat. She has hand massages to relax her and staff went into her room more regularly to offer any help or support she wanted. It was the best care given kindly and with compassion.
I always feel welcome as a visitor! The staff are always polite and helpful to me. My friend's mother is always clean and the bed and room is clean and neat. Thank you.
Always a pleasant visit, the staff are friendly, teas and coffees and yummy cakes and treats on hand as always. Makes it a lovely social visit and not a visit of duty. Bringing back those special moments. I absolutely love the Bistro, you feel so at home and my uncle feels like he's been out for the day! "Always a lovely tidy home."
My wife moved to Park View Care Home in May 2024, she has settled in very well. All the nursing staff and carers have been very helpful and supportive to us both. Food is very good, lots of different tasty home cooked meals, plenty of snacks and drinks during the day. There is a hairdresser on site, which is fantastic, as my wife is bed bound, so the hairdresser does room visits too. There is plenty of entertainment, for any resident to participate in. Rooms and public areas are very clean. In general, I can rest assured my wife is in good hands.
My mum moved into Park View Care Centre at the beginning of the month and has settled incredibly well. The home had an instant warm and friendly atmosphere, the staff very welcoming and kind. She has been so well cared for, in a really organised and caring environment. I couldn't speak more highly of this lovely home.
I am pleased to give a favourable review of the care my wife receives. She is deteriorating with dementia, but is quite settled and at home in her environment. This tells me that her carers are looking after her well, otherwise she would be distressed which is not the case. I can leave her after my visits with peace of mind knowing that she is receiving the care she needs. At times it is demanding for the carers to deal with residents who have mental difficulties, I have witnessed how well the staff manage situations that can arise among the residents. So, I am pleased to give a five star rating on behalf of myself and my family who are all in agreement with my review.
My mother has been resident at Park View Care Centre since November 2022. The manager is very approachable and indeed encourages residents and relatives to let him know if if there are any problems. He is full of ideas and initiatives to make life in the home as pleasant as possible. All staff are caring, pleasant and friendly. We visit regularly, usually unannounced and always find mum to be clean, her room spotless and the staff knowledgeable and helpful. There is a very active team organising entertainment who are excellent at encouraging residents to join in.
I never cease to be amazed by the kindness and patience of the carers at Park View Care Centre. Six months of caring by myself for my wife exhausted me. These ladies do it day after day. Nothing seems to faze them, incontinence, ingratitude, they take it in their stride. We owe them a big debt of gratitude for shouldering the burden.
I am very happy with the care that my Mother receives at Park View Care Centre. The staff are very kind to her and look after her well. I am informed and consulted about her care. I am able to discuss any concerns I have with the staff and they have always been helpful, professional and friendly.
My husband has Parkinson's dementia and is only 59. The home is not perfect but they try their best at all times. I feel that my husband is safe and well looked after in a calm, very clean environment. Thank you team.
Staff and management all interact with the residents, on an ongoing basis. Any points made, such as food, are considered, and have been improved as requested.
A wonderfully caring and supportive environment led by a truly committed and thoroughly professional manager whose high standards and expectations clearly permeate the whole home and its staff. The improvement in my brother's mental and emotional wellbeing whilst at the centre was a joy to see. I wouldn't hesitate to recommend it here - definitely a 'home that cares' rather than just a care home.
Most staff are great and the atmosphere is excellent. There is room for some improvement in the attitude and approach of some members of staff. My needs are very specific and initially some staff struggled - once they listened to me and followed my instructions things improved greatly.
My review is that Park View Care Centre is incredible, they are so caring to not only the resident but us families too. Nothing is too much trouble, they are always around to help, the staff are very friendly and the place itself is very clean and very acceptable.
Excellent care home in all aspects. Manager/deputy manager friendly and very supportive and professional at all times. Friendly care staff and helpful. Settled resident in very quickly and made him feel at home very quickly.
I have been visiting my mother for the last 4 months and have always found the staff and management cannot do enough. Nothing is too much trouble. So I know that when I leave her after a visit that she is comfortable and safe with a professional team. I always look forward to my next visit.
My aunt was only with you for seven weeks but the care and dignity given was exemplary from the receptionist right through to the manager, including the handyman and domestics. I felt very comfortable leaving my loved one at Park View. Her final days went as well as they could, and the care and compassion and dignity displayed to both myself and my aunt could not be more comforting. Every need was met timely and courteously
My wife was having a poor experience finding other residents in her room when she returned from activities. This was a set back to her well being as she had only recently been taking part in the fantastic and varied activities provided. This was quickly resolved by trusting her with her own door key. This illustrates the kindness and helpfulness that we have been shown since my wife moved in to the dementia unit in January. Every member of staff (and I really mean every) we have ever come into contact with has shown us nothing but kindness.
My mum has only been in Park View Care Centre for 6 weeks. She was staying in a home before that for three years. The place itself is very nicely laid out with its own bistro where you can go have coffee, cakes and even a glass of wine. I have a feeling with the place when visiting that it has a tranquil atmosphere which gives you a nice relaxing mode. When my mum first went in she was uneasy but in the last two weeks she has settled down and it's been a long time since I have seen her smile, which she has been doing lately, she just seems relaxed not so anxious. My mum is encouraged to join in the activities, Enjoys going to the restaurant for lunch and dinner The staff and manager who are willing to work with you. I would recommend this place even if you just come and have a look. My mum has vascular dementia and Alzheimer's and does not walk now so a lot of care is needed and I believe she is getting that care.
My 102 year old uncle came straight from hospital, and has settled quickly, through the care and attention he has received. He so enjoys his food and has even put on a little weight, it's great to see him smile again
My mother was put onto end of life pathway in January. The staff thoroughly explained what this meant. Over the next few weeks all of the staff on oak helped my mum, caring for her kindly and making sure she was comfortable. Nothing was too much trouble. Mum was offered her favourite food to tempt her to eat. She has hand massages to relax her and staff went into her room more regularly to offer any help or support she wanted. It was the best care given kindly and with compassion.
I always feel welcome as a visitor! The staff are always polite and helpful to me. My friend's mother is always clean and the bed and room is clean and neat. Thank you.
Always a pleasant visit, the staff are friendly, teas and coffees and yummy cakes and treats on hand as always. Makes it a lovely social visit and not a visit of duty. Bringing back those special moments. I absolutely love the Bistro, you feel so at home and my uncle feels like he's been out for the day! "Always a lovely tidy home."
My wife moved to Park View Care Home in May 2024, she has settled in very well. All the nursing staff and carers have been very helpful and supportive to us both. Food is very good, lots of different tasty home cooked meals, plenty of snacks and drinks during the day. There is a hairdresser on site, which is fantastic, as my wife is bed bound, so the hairdresser does room visits too. There is plenty of entertainment, for any resident to participate in. Rooms and public areas are very clean. In general, I can rest assured my wife is in good hands.
My mum moved into Park View Care Centre at the beginning of the month and has settled incredibly well. The home had an instant warm and friendly atmosphere, the staff very welcoming and kind. She has been so well cared for, in a really organised and caring environment. I couldn't speak more highly of this lovely home.
I am pleased to give a favourable review of the care my wife receives. She is deteriorating with dementia, but is quite settled and at home in her environment. This tells me that her carers are looking after her well, otherwise she would be distressed which is not the case. I can leave her after my visits with peace of mind knowing that she is receiving the care she needs. At times it is demanding for the carers to deal with residents who have mental difficulties, I have witnessed how well the staff manage situations that can arise among the residents. So, I am pleased to give a five star rating on behalf of myself and my family who are all in agreement with my review.
My mother has been resident at Park View Care Centre since November 2022. The manager is very approachable and indeed encourages residents and relatives to let him know if if there are any problems. He is full of ideas and initiatives to make life in the home as pleasant as possible. All staff are caring, pleasant and friendly. We visit regularly, usually unannounced and always find mum to be clean, her room spotless and the staff knowledgeable and helpful. There is a very active team organising entertainment who are excellent at encouraging residents to join in.
I never cease to be amazed by the kindness and patience of the carers at Park View Care Centre. Six months of caring by myself for my wife exhausted me. These ladies do it day after day. Nothing seems to faze them, incontinence, ingratitude, they take it in their stride. We owe them a big debt of gratitude for shouldering the burden.
I am very happy with the care that my Mother receives at Park View Care Centre. The staff are very kind to her and look after her well. I am informed and consulted about her care. I am able to discuss any concerns I have with the staff and they have always been helpful, professional and friendly.
My husband has Parkinson's dementia and is only 59. The home is not perfect but they try their best at all times. I feel that my husband is safe and well looked after in a calm, very clean environment. Thank you team.