Submit a Review for Swan House Care Home
High Street, Winslow, Buckingham, MK18 3DR
View full details of Swan House Care HomeLatest Reviews for Swan House Care Home
17 March 2026
I went to see my friends mum at Swan House and I have to say what a wonderful experience that my partner and I had. The home was so clean and clean smelling The staff are so helpful and caring nothing is to much. There was an activity going on in the dining area but it was so nice to hear laughter
and so much fun being had by staff and residents such a lovely experience to hear. Staff would pop into us and make sure we was ok which just made us feel so comfortable like we was at home. The manager was so helpful at the start and showed us to my friends mum which surprised us that a manager would take an interest or that you would even see the manager. And even at the end of our visit the manger went out of his way again to make sure our visit went well. What a wonderful care home so well run it is credit to all that work there. If anyone is looking for a nice little care home for a family member Swan house is the place i highly recommend it.
26 February 2026
My father stayed at Swan House for two weeks after a total hip replacement.
The home was excellent in welcoming my father and making him feel comfortable. All the staff treated him with kindness, compassion, dignity and respect.
On a personal level, I would like to thank all the staff for the
support they provided to me throughout his stay.
02 February 2026
Moving a family member in to a Care Home is a worrying time - what if we choose the wrong place? In the 2 years she's been a resident, that question has never crossed our minds, and it's a even better Home since Lee became the manager, with an excellent locally based senior team. It's a clean and
friendly place with very attentive staff, always popping their head in to offer a cup of tea or a few minutes chat. It's well run and the team seem to enjoy working there, with very few changes over the years or agency staff, which is reassuring for the residents. There is always a wide range of planned activities, encouraging even my M in Law to join in! There is a lovely garden area and plenty of communal space. I've been told she loves being there, loves the team and especially the 'boss man'! I would highly recommend Swan Home - professionally run by people who really care about the residents.
20 January 2026
Moving a parent with dementia into a care home is traumatic for all of the family but the management and staff of Swan House have been brilliant. Mum loves the place and having met a lot of the team looking after her, I can understand why. Immaculate facilities, good food, and the care and
professionalism of all the staff is exemplary.
10 December 2025
Swan House is a well run, friendly home where residents & relatives are welcome & cared for. All staff are kind and caring & the excellent staff retention means residents are well known & understood by the whole team.
09 December 2025
The staff are very caring and friendly. Entertainment is fair but more trips out in the summer would be a good thing however I do understand that this can be challenging due to transport and availability of staff. The home appears to be clean but some areas would benefit from a bit of a spruce up.
Lee is very kind and passionate about his residents.
04 December 2025
I have been visiting Swan House since the start of 2025, and have been impressed by the interaction of the manager with the residents. It is often not known when I'm going to be visiting, but I always receive a welcome from the staff and the general atmosphere in the home is very positive.
I have
attended several of the events organised for the residents; these have been varied and staff have encouraged some of the more reticent of the residents to take part. The standard of catering has been amazing, and I have every reason to think this was not just for those events but is an indication of the day-to-day cuisine.
I would have no hesitation in recommending Swan House were I to have an elderly relative or friend requiring residential care.
08 January 2025
We visited this time after not having seen my Brother for a couple of months.
Every member of staff was helpful and polite.
A cup of coffee was provided for us within 15 minutes.
My Brother was contented and happy in the environment.
23 December 2024
The experience we have as a family visiting our brother is made to feel so welcoming, and is so pleasing that the care he receives is kind, and communication with us is very helpful as the stages of his dementia progresses.
The home is clean and the staff are very attentive, we couldn't ask for
anything more and we are very content with the care he gets.
Thank you to all the team.
09 August 2024
We are a family of 5, our brother is currently residing at Swan Court Care Home in Winslow.
The staff are so kind, and caring.
Nothing is ever too much trouble.
Always makes us welcome when we visit.
Our brother seems happy at Swan Court.
Thank you to all the staff that look after him.
04 January 2024
Good clean environment and courteous staff. We love the way the staff treats all the clients. The environment is clean. The clients are all happy. The way clients are all treated in a respectful manner gives comfort and joy and peace even to the relatives. The serene environment is very conducive.
28 October 2022
Swan House is an amazing care home. The staff are fantastic and cannot do enough to help my mum live a happy and comfortable life, especially the manager. He is always there to talk to and proactive in implementing things. Very understanding. This is my mum's third care home, and is by far the best
- a home away from home!
08 September 2022
My mother has been here for six months. She is always treated with kindness and great empathy by the staff. The communication with me has been excellent. She has received prompt medical care when she has needed it. I am very happy that she is here.
25 August 2022
It is my great pleasure to report that since moving to Swan House Care Home, my mother has begun to smile again. She seems a changed person. She is happy, much more content, and she is slowly putting on weight, so she much be happy with the food and drink. I am also happy to report that she is
responding very well to the activities provided, especially the visiting petting zoo.
26 May 2022
Mum has now been a resident for eight months, and I can honestly say that she has never received such good care. Nothing is too much trouble for the wonderful staff there. She adores them all (as do we) and is so happy and grateful to be a resident. The carers are all so very kind and respectful and
treat Mum with the utmost dignity at all times. Everyone takes the time to talk to her and help her when needed. The GP surgery who visits the home is also excellent. If you are looking for a small, intimate ‘and caring’ care home for your loved one, look no further! I cannot praise them all highly enough.
10 May 2022
I am very grateful for the excellent care that my mum is receiving. She always seems quite happy and well cared for. All the staff go out of their way to make sure Mum is comfortable and has everything she needs.
10 May 2022
Excellent care throughout.
Cannot fault any of the staff.
Very highly recommended.
29 April 2022
Always clean and communication very good between the carers and myself.
09 December 2021
My mother receives great care at Swan House. She is obviously happy living there because she is much more alert and chatty when we visit. She says that the carers take the time to talk with her, which helps her stay alert. She looks very healthy due to good food and regular beverages being given.
She hasn't received care this good in years... many thanks to all.
03 February 2020
I wrote to you in July 2016, about my wife who had just started being a resident in 2016. The three years spent at Swan House saw her very happy and content while struggling with dementia. It exceeded all my expectations, and while good for her, it was also very good for me because I got my life
back and was able to lead a full life, in the knowledge that she was safe. The staff were amazing to both of us. I have the utmost respect for them all. My wife recently passed away, but the support and expertise shown by everyone contacted with Swan House was exceptional.
I am now a regular volunteer with Swan House.
The recent CQC report bore no resemblance to what I encountered at the home.
Latest Reviews for Swan House Care Home
17 March 2026
I went to see my friends mum at Swan House and I have to say what a wonderful experience that my partner and I had. The home was so clean and clean smelling The staff are so helpful and caring nothing is to much. There was an activity going on in the dining area but it was so nice to hear laughter
and so much fun being had by staff and residents such a lovely experience to hear. Staff would pop into us and make sure we was ok which just made us feel so comfortable like we was at home. The manager was so helpful at the start and showed us to my friends mum which surprised us that a manager would take an interest or that you would even see the manager. And even at the end of our visit the manger went out of his way again to make sure our visit went well. What a wonderful care home so well run it is credit to all that work there. If anyone is looking for a nice little care home for a family member Swan house is the place i highly recommend it.
26 February 2026
My father stayed at Swan House for two weeks after a total hip replacement.
The home was excellent in welcoming my father and making him feel comfortable. All the staff treated him with kindness, compassion, dignity and respect.
On a personal level, I would like to thank all the staff for the
support they provided to me throughout his stay.
02 February 2026
Moving a family member in to a Care Home is a worrying time - what if we choose the wrong place? In the 2 years she's been a resident, that question has never crossed our minds, and it's a even better Home since Lee became the manager, with an excellent locally based senior team. It's a clean and
friendly place with very attentive staff, always popping their head in to offer a cup of tea or a few minutes chat. It's well run and the team seem to enjoy working there, with very few changes over the years or agency staff, which is reassuring for the residents. There is always a wide range of planned activities, encouraging even my M in Law to join in! There is a lovely garden area and plenty of communal space. I've been told she loves being there, loves the team and especially the 'boss man'! I would highly recommend Swan Home - professionally run by people who really care about the residents.
20 January 2026
Moving a parent with dementia into a care home is traumatic for all of the family but the management and staff of Swan House have been brilliant. Mum loves the place and having met a lot of the team looking after her, I can understand why. Immaculate facilities, good food, and the care and
professionalism of all the staff is exemplary.
10 December 2025
Swan House is a well run, friendly home where residents & relatives are welcome & cared for. All staff are kind and caring & the excellent staff retention means residents are well known & understood by the whole team.
09 December 2025
The staff are very caring and friendly. Entertainment is fair but more trips out in the summer would be a good thing however I do understand that this can be challenging due to transport and availability of staff. The home appears to be clean but some areas would benefit from a bit of a spruce up.
Lee is very kind and passionate about his residents.
04 December 2025
I have been visiting Swan House since the start of 2025, and have been impressed by the interaction of the manager with the residents. It is often not known when I'm going to be visiting, but I always receive a welcome from the staff and the general atmosphere in the home is very positive.
I have
attended several of the events organised for the residents; these have been varied and staff have encouraged some of the more reticent of the residents to take part. The standard of catering has been amazing, and I have every reason to think this was not just for those events but is an indication of the day-to-day cuisine.
I would have no hesitation in recommending Swan House were I to have an elderly relative or friend requiring residential care.
08 January 2025
We visited this time after not having seen my Brother for a couple of months.
Every member of staff was helpful and polite.
A cup of coffee was provided for us within 15 minutes.
My Brother was contented and happy in the environment.
23 December 2024
The experience we have as a family visiting our brother is made to feel so welcoming, and is so pleasing that the care he receives is kind, and communication with us is very helpful as the stages of his dementia progresses.
The home is clean and the staff are very attentive, we couldn't ask for
anything more and we are very content with the care he gets.
Thank you to all the team.
09 August 2024
We are a family of 5, our brother is currently residing at Swan Court Care Home in Winslow.
The staff are so kind, and caring.
Nothing is ever too much trouble.
Always makes us welcome when we visit.
Our brother seems happy at Swan Court.
Thank you to all the staff that look after him.
04 January 2024
Good clean environment and courteous staff. We love the way the staff treats all the clients. The environment is clean. The clients are all happy. The way clients are all treated in a respectful manner gives comfort and joy and peace even to the relatives. The serene environment is very conducive.
28 October 2022
Swan House is an amazing care home. The staff are fantastic and cannot do enough to help my mum live a happy and comfortable life, especially the manager. He is always there to talk to and proactive in implementing things. Very understanding. This is my mum's third care home, and is by far the best
- a home away from home!
08 September 2022
My mother has been here for six months. She is always treated with kindness and great empathy by the staff. The communication with me has been excellent. She has received prompt medical care when she has needed it. I am very happy that she is here.
25 August 2022
It is my great pleasure to report that since moving to Swan House Care Home, my mother has begun to smile again. She seems a changed person. She is happy, much more content, and she is slowly putting on weight, so she much be happy with the food and drink. I am also happy to report that she is
responding very well to the activities provided, especially the visiting petting zoo.
26 May 2022
Mum has now been a resident for eight months, and I can honestly say that she has never received such good care. Nothing is too much trouble for the wonderful staff there. She adores them all (as do we) and is so happy and grateful to be a resident. The carers are all so very kind and respectful and
treat Mum with the utmost dignity at all times. Everyone takes the time to talk to her and help her when needed. The GP surgery who visits the home is also excellent. If you are looking for a small, intimate ‘and caring’ care home for your loved one, look no further! I cannot praise them all highly enough.
10 May 2022
I am very grateful for the excellent care that my mum is receiving. She always seems quite happy and well cared for. All the staff go out of their way to make sure Mum is comfortable and has everything she needs.
10 May 2022
Excellent care throughout.
Cannot fault any of the staff.
Very highly recommended.
29 April 2022
Always clean and communication very good between the carers and myself.
09 December 2021
My mother receives great care at Swan House. She is obviously happy living there because she is much more alert and chatty when we visit. She says that the carers take the time to talk with her, which helps her stay alert. She looks very healthy due to good food and regular beverages being given.
She hasn't received care this good in years... many thanks to all.
03 February 2020
I wrote to you in July 2016, about my wife who had just started being a resident in 2016. The three years spent at Swan House saw her very happy and content while struggling with dementia. It exceeded all my expectations, and while good for her, it was also very good for me because I got my life
back and was able to lead a full life, in the knowledge that she was safe. The staff were amazing to both of us. I have the utmost respect for them all. My wife recently passed away, but the support and expertise shown by everyone contacted with Swan House was exceptional.
I am now a regular volunteer with Swan House.
The recent CQC report bore no resemblance to what I encountered at the home.