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Swan House Care Home

High Street, Winslow, Buckingham, Buckinghamshire MK18 3DR
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Swan House Care Home, Buckingham
Swan House Care Home, Buckingham
Swan House Care Home, Buckingham

Swan House Care Home offers a safe and homely environment at the heart of a friendly village community. The home provides high-quality, person-centred care and support, helping residents to live comfortably, maintain their independence, and enjoy an active, fulfilling lifestyle. Situated in a quiet residential area just outside Winslow town centre, the home offers a perfect balance of tranquillity and convenience. Residents are within easy reach of local shops, the...  

Care Provided by Swan House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,500 - £1,750£1,500 - £1,750
Residential Dementia Care£1,500 - £1,750£1,500 - £1,750

Contact Swan House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Lee Hook (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2003
  • Number of floors: 2

Room Information

  • Single Rooms (32)
  • Single Rooms with ensuite Wet Room (5)
  • Couples/Companion Rooms with ensuite Wet Room (5)

Visiting

  • Visitors welcome at all times.

Parking

  • Plenty of onsite parking for visitors.

Swan House Care Home Reviews (30)

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9.5

Swan House Care Home has a Review Score of 9.5 (9.452) out of 10, based on 10 reviews in the last 2 years. Over all time Swan House Care Home has 30 reviews.

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Showing 30 reviews matching selected criteria
Review from Maureen S (Friend of Resident) published on 17 March 2026 Submitted via Website
Overall Experience

I went to see my friends mum at Swan House and I have to say what a wonderful experience that my partner and I had. The home was so clean and clean smelling The staff are so helpful and caring nothing is to much. There was an activity going on in the dining area but it was so nice to hear laughter and so much fun being had by staff and residents such a lovely experience to hear. Staff would pop into us and make sure we was ok which just made us feel so comfortable like we was at home. The manager was so helpful at the start and showed us to my friends mum which surprised us that a manager would take an interest or that you would even see the manager. And even at the end of our visit the manger went out of his way again to make sure our visit went well. What a wonderful care home so well run it is credit to all that work there. If anyone is looking for a nice little care home for a family member Swan house is the place i highly recommend it.

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Review from A S (Daughter of Resident) published on 26 February 2026 Submitted via Postal Card
Overall Experience
My father stayed at Swan House for two weeks after a total hip replacement.
The home was excellent in welcoming my father and making him feel comfortable. All the staff treated him with kindness, compassion, dignity and respect.

On a personal level, I would like to thank all the staff for the support they provided to me throughout his stay.

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Review from T G (Daughter-in-law of Resident) published on 2 February 2026 Submitted via Website
Overall Experience

Moving a family member in to a Care Home is a worrying time - what if we choose the wrong place? In the 2 years she's been a resident, that question has never crossed our minds, and it's a even better Home since Lee became the manager, with an excellent locally based senior team. It's a clean and friendly place with very attentive staff, always popping their head in to offer a cup of tea or a few minutes chat. It's well run and the team seem to enjoy working there, with very few changes over the years or agency staff, which is reassuring for the residents. There is always a wide range of planned activities, encouraging even my M in Law to join in! There is a lovely garden area and plenty of communal space. I've been told she loves being there, loves the team and especially the 'boss man'! I would highly recommend Swan Home - professionally run by people who really care about the residents.

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Review from Eric E (Son of Resident) published on 20 January 2026 Submitted via Postal Card
Overall Experience

Moving a parent with dementia into a care home is traumatic for all of the family but the management and staff of Swan House have been brilliant. Mum loves the place and having met a lot of the team looking after her, I can understand why. Immaculate facilities, good food, and the care and professionalism of all the staff is exemplary.

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Review from G W (Daughter of Resident) published on 10 December 2025 Submitted via Postal Card
Overall Experience

Swan House is a well run, friendly home where residents & relatives are welcome & cared for. All staff are kind and caring & the excellent staff retention means residents are well known & understood by the whole team.

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Review from M D (Friend of Resident) published on 9 December 2025 Submitted via Website
Overall Experience

The staff are very caring and friendly. Entertainment is fair but more trips out in the summer would be a good thing however I do understand that this can be challenging due to transport and availability of staff. The home appears to be clean but some areas would benefit from a bit of a spruce up. Lee is very kind and passionate about his residents.

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Review from Christine D (Friend of Resident) published on 4 December 2025 Submitted via Postal Card
Overall Experience
I have been visiting Swan House since the start of 2025, and have been impressed by the interaction of the manager with the residents. It is often not known when I'm going to be visiting, but I always receive a welcome from the staff and the general atmosphere in the home is very positive.
I have attended several of the events organised for the residents; these have been varied and staff have encouraged some of the more reticent of the residents to take part. The standard of catering has been amazing, and I have every reason to think this was not just for those events but is an indication of the day-to-day cuisine.

I would have no hesitation in recommending Swan House were I to have an elderly relative or friend requiring residential care.

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Review from J H (Brother of Resident) published on 8 January 2025 Submitted via Postal Card
Overall Experience
We visited this time after not having seen my Brother for a couple of months.
Every member of staff was helpful and polite.
A cup of coffee was provided for us within 15 minutes.

My Brother was contented and happy in the environment.

Reply from Davina Sellick, Director Marketing & Communications at Swan House Care Home

Thank you for the review of Swan House. I am delighted to hear such positive feedback about the home. I will ensure that this feedback is passed on to Lee Hook the Home Manager to share with the staff team at Swan.

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Review from Kate F (Sister of Resident) published on 23 December 2024 Submitted via Website
Overall Experience
The experience we have as a family visiting our brother is made to feel so welcoming, and is so pleasing that the care he receives is kind, and communication with us is very helpful as the stages of his dementia progresses.
The home is clean and the staff are very attentive, we couldn't ask for anything more and we are very content with the care he gets.

Thank you to all the team.

Reply from Davina Sellick, Director of Sales, Marketing & Communications at Swan House Care Home

Thank you so much for the wonderful review of Swan House. L and his team will be delighted to hear such positive feedback.

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Review from Sally K (Sister of Resident) published on 9 August 2024 Submitted via Website
Overall Experience
We are a family of 5, our brother is currently residing at Swan Court Care Home in Winslow.
The staff are so kind, and caring.
Nothing is ever too much trouble.
Always makes us welcome when we visit.
Our brother seems happy at Swan Court.

Thank you to all the staff that look after him.

Reply from Rob Hunt, Head of Older People Services at Swan House Care Home

Thank you for your kind review for the staff team at Swan House. I am glad to read that your brother is happy at Swan House. I will pass your kind comments to the team.

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Review from Eremiah John B (Regular Volunteer) published on 4 January 2024 Submitted via Website
Overall Experience

Good clean environment and courteous staff. We love the way the staff treats all the clients. The environment is clean. The clients are all happy. The way clients are all treated in a respectful manner gives comfort and joy and peace even to the relatives. The serene environment is very conducive.

Reply from Rob Hunt, Head of Older People Services at Swan House Care Home

Thank you for your feedback relating to the service that is provided to the people we support at Swan House, I will ensure the feedback is passed to our staff team. Thank you for the support you provide to the people we support.

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Review from Kate P (Daughter of Resident) published on 28 October 2022 Submitted via Postal Card
Overall Experience

Swan House is an amazing care home. The staff are fantastic and cannot do enough to help my mum live a happy and comfortable life, especially the manager. He is always there to talk to and proactive in implementing things. Very understanding. This is my mum's third care home, and is by far the best - a home away from home!

Reply from Davina Sellick, Director of Sales, Marketing & Communications at Swan House Care Home

Thank you for the five-star review of Swan House. Our team at Swan, led by the home manager, do the most incredible job of making people feel at home and providing a warm, welcoming and safe environment for our residents. I will be sure to pass on such positive feedback. Thank you.

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Review from C S (Daughter of Resident) published on 8 September 2022 Submitted via Postal Card
Overall Experience

My mother has been here for six months. She is always treated with kindness and great empathy by the staff. The communication with me has been excellent. She has received prompt medical care when she has needed it. I am very happy that she is here.

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Review from Kevin P (Son of Resident) published on 25 August 2022 Submitted via Postal Card
Overall Experience

It is my great pleasure to report that since moving to Swan House Care Home, my mother has begun to smile again. She seems a changed person. She is happy, much more content, and she is slowly putting on weight, so she much be happy with the food and drink. I am also happy to report that she is responding very well to the activities provided, especially the visiting petting zoo.

Reply from Davina Sellick, Director of Sales, Marketing & Communications at Swan House Care Home

Thank you for such a positive review. I am delighted to hear that your mother has settled in well and is responding with smiles to the care and support she receives at Swan House. I will be sure to pass on your comments to Mohammed and his team at the home.

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Review from Lynn O (Daughter of Resident) published on 26 May 2022 Submitted via Website
Overall Experience

Mum has now been a resident for eight months, and I can honestly say that she has never received such good care. Nothing is too much trouble for the wonderful staff there. She adores them all (as do we) and is so happy and grateful to be a resident. The carers are all so very kind and respectful and treat Mum with the utmost dignity at all times. Everyone takes the time to talk to her and help her when needed. The GP surgery who visits the home is also excellent. If you are looking for a small, intimate ‘and caring’ care home for your loved one, look no further! I cannot praise them all highly enough.

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Review from C S (Daughter of Resident) published on 10 May 2022 Submitted via Postal Card
Overall Experience

I am very grateful for the excellent care that my mum is receiving. She always seems quite happy and well cared for. All the staff go out of their way to make sure Mum is comfortable and has everything she needs.

Reply from Davina Sellick, Director of Sales, Marketing & Communications at Swan House Care Home

Wow, thank you for that amazing review of the care and support your mother receives at Swan House. The manager and his team will be delighted with your 100 per cent 5-star rating! I will ensure this is fed back to the team.

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Review from Catherine H (Daughter of Resident) published on 10 May 2022 Submitted via Postal Card
Overall Experience
Excellent care throughout.
Cannot fault any of the staff.

Very highly recommended.

Reply from Davina Sellick, Director of Sales, Marketing & Communications at Swan House Care Home

Thank you for such a positive review. The home manager and the team will be delighted to hear such great feedback.

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Review from J D (Son of Resident) published on 29 April 2022 Submitted via Postal Card
Overall Experience

Always clean and communication very good between the carers and myself.

Reply from Davina Sellick, Director of Sales, Marketing & Communications at Swan House Care Home

Thank you for such a positive review of the care and support your loved one receives at Swan House. I will be sure to pass this on to the home manager and his team.

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Review from L O (Daughter of Resident) published on 9 December 2021 Submitted via Postal Card
Overall Experience

My mother receives great care at Swan House. She is obviously happy living there because she is much more alert and chatty when we visit. She says that the carers take the time to talk with her, which helps her stay alert. She looks very healthy due to good food and regular beverages being given. She hasn't received care this good in years... many thanks to all.

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Review from Richard H (Regular Volunteer) published on 3 February 2020 Submitted via Website
Overall Experience
I wrote to you in July 2016, about my wife who had just started being a resident in 2016. The three years spent at Swan House saw her very happy and content while struggling with dementia. It exceeded all my expectations, and while good for her, it was also very good for me because I got my life back and was able to lead a full life, in the knowledge that she was safe. The staff were amazing to both of us. I have the utmost respect for them all. My wife recently passed away, but the support and expertise shown by everyone contacted with Swan House was exceptional.
I am now a regular volunteer with Swan House.

The recent CQC report bore no resemblance to what I encountered at the home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Upcoming Events

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Awards / Recognitions (0)

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Accreditations

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Frequently Asked Questions about Swan House Care Home

What types of Care is Swan House Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Swan House Care Home have?

There are 32 Single Rooms.

What are the Facilities & Services at Swan House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Swan House Care Home to the centre of Buckingham?

5.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Swan House Care Home to verify any information. View our terms and conditions. Swan House Care Home has an Enhanced Service -more info.