Submit a Review for Beechcroft Care Home
Lapwing Grove, Palacefields, Runcorn, WA7 2TP
View full details of Beechcroft Care HomeLatest Reviews for Beechcroft Care Home
25 March 2026
My mother came into Beechcroft just after New Year 2026. The staff are friendly,, professional and very caring. They all treat my mum with dignity and nothing is too much trouble for them, they try to engage mum in activities that are happening and make sure she is dressed and out of bed every day.
Extremely happy her being at Beechcroft.
13 February 2026
Very well run home, with excellent manager and staff,. Staff are very attentive to residents needs, and take care to understand each residents individual need. Well run, plenty activities and clean rooms.
13 February 2026
My dad has been in the home since october 2025, unfortunately he is bed bound now but the staff have done a great job making him comfy & providing his care, staff are very friendly & hardworking, could maybe do with some more staff would be my only suggestion
08 January 2026
My Nan has been a resident at Beechcroft since March 2025. The home is spotless and welcoming.
In that time she has been looked after by some amazing staff, including Lyndsey and Addy who go above and beyond.
My Nan is bed bound but the residents have constant entertainment and there is always
something going on around the home. It really is lovely!!!!
22 December 2025
My mum has been supported to well and with the care home. Being able to not have to worry has been a relief because the staff are brilliant at supporting my mum. My mum is happy and feels very special
22 December 2025
My nan is being supported so well and all the staff are very person centred. She has new diagnosis and the staff have been very good and we as a family are very happy with the level of care she receives and how involved we can be and how welcoming the staff are to that. It's brilliant and we are
very happy.
22 December 2025
My sister in law is very happy and her husband likes to visit at different times. This is not a problem as he is made to feel welcome. The room is onsuite and kept very clean. She loves having her hair done and it's great that the hair salon is on site
17 December 2025
The care home ensure my parent is in the lounge for most of the day and not in her bedroom which is good for companionship etc.
Staff inform me of any falls occurring in a timely manner & detail treatment/or if an ambulance has been called.
They have regular update meetings advising of events, or
what they have going on in the home & it is an opportunity to chat about any issues which may arise. There is also a suggestion box.
10 December 2025
My mum had the misfortune to Break her Glasses whist in the Home. The Home have since ordered a replacement pair at No Cost to Mum. This is very good because in most Homes or Workplaces they would say 'Tough get your own and pay for it yourself.'
09 December 2025
Well first of all I must say that ALL the staff & especially Lyndsey she goes above & beyond to help my mum settle in really quickly, I am so much appreciated that the work they do is hard as I was a carer for nearly 30 years so I know how difficult it can be at times, I just want to give Lyndsey
all the credit an so much more than she deserves to keep us informed about any changes to do with my mum.....you all do a great & wonderful job looking after my mum & all the other residents, keep up the good work xx
05 December 2025
On the whole very good. Wether their is enough staff it is hard to say. Sometimes it takes a while for carers to come and attend to needs I appreciate there are many other patients to care for, but especially with continence issues, it helps maintain patient dignity. Staff are very caring and
patient.
04 December 2025
This home is a credit to the staff.
02 December 2025
When we arrived at Beechcroft for us it was a game changer. We felt so happy for the care our father in law received. The staff built a great rapport with us as a family and kept us up to date with all information.
We thank all staff who cared for my father in law.
25 November 2025
Mum was brought to Beechcroft as a temporary resident initially, for respite for the family. As time went by my family realised that it was the best place for her.
She is safe and well cared for.
The manager and staff go to extreme lengths to meet her needs. Her room is like a home from home.
There is nothing denied to her.
Beechcroft care home has everything you could possibly need/want.
The meals are excellent and plenty of choice.
I would recommend this care home to anyone who is worried about their loved one settling down.
29 September 2025
My dad was a resident at Beechcroft Care Home from September 2024 until he sadly passed away on the 18th of September 2025 in hospital.
The professional approach of all the care team members and management was second to none for the entire time that my dad was a resident in there care.
The
communication I received throughout the entire time my dad was in there care was nothing short of exceptional.
Nothing was too much trouble for any member of the care team or management.
They were always very professional, friendly, polite and are extremely hard working individuals.
Dad was always treated with respect, compassion & kindness throughout his time at this lovely care home.
I can not thank these very hard working people enough for making the last year of my dads life as comfortable as possible.
27 August 2025
My Mother in Law was in the care home for 13 months. Due to a change in her circumstances she had to be moved. Nothing at all to do with Beechcroft.
The care she has received during her 13 months was exemplary. The staff were wonderful and attentive. We visited at different times during the day and
nothing was ever too much trouble.
The food served was excellent and cooked fresh daily. Help feeding if required was always given.
27 August 2025
Our mum was placed in Beechcroft from June 2024 until July 2025. Unfortunately due to circumstances beyond our control she was moved to another location.
During her stay she was treated with respect, kindness, compassion and received excellent care. All members of nursing and care staff were
extremely attentive to mum and attended to her every need. We are sad mum had to leave as she could not have been treated better anywhere else.
09 July 2025
I've been volunteering at Beechcroft care home for the past few months and I've been consistently impressed by the level of care and dedication displayed by the staff. From the nurses to the healthcare assistant, everyone works efficiently as a team to ensure the best possible care for its
residents.
03 July 2025
Amazing staff and amazing manager..the manager goes above and beyond to make sure residents and families are happy. Have come to love the staff llike family...they are lovely an look after my brother really well
02 July 2025
My mum is happily settled in Beecroft. She has had a few health scares during her time but I was kept informed at all times by considerate and caring staff. I visit most days and all the care workers welcome me with a smile and a little chat which I really appreciate as I know how busy they are. The
food is exceptionally good - good variety and beautifully home cooked. The office manager is warm and welcoming and willing to help and advise. The maintenance person, activities people, cleaners and laundry ladies do fantastic work - nothing is too much trouble. Despite how busy the manager is he always asks me how I am too. I would recommend Beechcroft as a safe, caring home.
Latest Reviews for Beechcroft Care Home
25 March 2026
My mother came into Beechcroft just after New Year 2026. The staff are friendly,, professional and very caring. They all treat my mum with dignity and nothing is too much trouble for them, they try to engage mum in activities that are happening and make sure she is dressed and out of bed every day.
Extremely happy her being at Beechcroft.
13 February 2026
Very well run home, with excellent manager and staff,. Staff are very attentive to residents needs, and take care to understand each residents individual need. Well run, plenty activities and clean rooms.
13 February 2026
My dad has been in the home since october 2025, unfortunately he is bed bound now but the staff have done a great job making him comfy & providing his care, staff are very friendly & hardworking, could maybe do with some more staff would be my only suggestion
08 January 2026
My Nan has been a resident at Beechcroft since March 2025. The home is spotless and welcoming.
In that time she has been looked after by some amazing staff, including Lyndsey and Addy who go above and beyond.
My Nan is bed bound but the residents have constant entertainment and there is always
something going on around the home. It really is lovely!!!!
22 December 2025
My mum has been supported to well and with the care home. Being able to not have to worry has been a relief because the staff are brilliant at supporting my mum. My mum is happy and feels very special
22 December 2025
My nan is being supported so well and all the staff are very person centred. She has new diagnosis and the staff have been very good and we as a family are very happy with the level of care she receives and how involved we can be and how welcoming the staff are to that. It's brilliant and we are
very happy.
22 December 2025
My sister in law is very happy and her husband likes to visit at different times. This is not a problem as he is made to feel welcome. The room is onsuite and kept very clean. She loves having her hair done and it's great that the hair salon is on site
17 December 2025
The care home ensure my parent is in the lounge for most of the day and not in her bedroom which is good for companionship etc.
Staff inform me of any falls occurring in a timely manner & detail treatment/or if an ambulance has been called.
They have regular update meetings advising of events, or
what they have going on in the home & it is an opportunity to chat about any issues which may arise. There is also a suggestion box.
10 December 2025
My mum had the misfortune to Break her Glasses whist in the Home. The Home have since ordered a replacement pair at No Cost to Mum. This is very good because in most Homes or Workplaces they would say 'Tough get your own and pay for it yourself.'
09 December 2025
Well first of all I must say that ALL the staff & especially Lyndsey she goes above & beyond to help my mum settle in really quickly, I am so much appreciated that the work they do is hard as I was a carer for nearly 30 years so I know how difficult it can be at times, I just want to give Lyndsey
all the credit an so much more than she deserves to keep us informed about any changes to do with my mum.....you all do a great & wonderful job looking after my mum & all the other residents, keep up the good work xx
05 December 2025
On the whole very good. Wether their is enough staff it is hard to say. Sometimes it takes a while for carers to come and attend to needs I appreciate there are many other patients to care for, but especially with continence issues, it helps maintain patient dignity. Staff are very caring and
patient.
04 December 2025
This home is a credit to the staff.
02 December 2025
When we arrived at Beechcroft for us it was a game changer. We felt so happy for the care our father in law received. The staff built a great rapport with us as a family and kept us up to date with all information.
We thank all staff who cared for my father in law.
25 November 2025
Mum was brought to Beechcroft as a temporary resident initially, for respite for the family. As time went by my family realised that it was the best place for her.
She is safe and well cared for.
The manager and staff go to extreme lengths to meet her needs. Her room is like a home from home.
There is nothing denied to her.
Beechcroft care home has everything you could possibly need/want.
The meals are excellent and plenty of choice.
I would recommend this care home to anyone who is worried about their loved one settling down.
29 September 2025
My dad was a resident at Beechcroft Care Home from September 2024 until he sadly passed away on the 18th of September 2025 in hospital.
The professional approach of all the care team members and management was second to none for the entire time that my dad was a resident in there care.
The
communication I received throughout the entire time my dad was in there care was nothing short of exceptional.
Nothing was too much trouble for any member of the care team or management.
They were always very professional, friendly, polite and are extremely hard working individuals.
Dad was always treated with respect, compassion & kindness throughout his time at this lovely care home.
I can not thank these very hard working people enough for making the last year of my dads life as comfortable as possible.
27 August 2025
My Mother in Law was in the care home for 13 months. Due to a change in her circumstances she had to be moved. Nothing at all to do with Beechcroft.
The care she has received during her 13 months was exemplary. The staff were wonderful and attentive. We visited at different times during the day and
nothing was ever too much trouble.
The food served was excellent and cooked fresh daily. Help feeding if required was always given.
27 August 2025
Our mum was placed in Beechcroft from June 2024 until July 2025. Unfortunately due to circumstances beyond our control she was moved to another location.
During her stay she was treated with respect, kindness, compassion and received excellent care. All members of nursing and care staff were
extremely attentive to mum and attended to her every need. We are sad mum had to leave as she could not have been treated better anywhere else.
09 July 2025
I've been volunteering at Beechcroft care home for the past few months and I've been consistently impressed by the level of care and dedication displayed by the staff. From the nurses to the healthcare assistant, everyone works efficiently as a team to ensure the best possible care for its
residents.
03 July 2025
Amazing staff and amazing manager..the manager goes above and beyond to make sure residents and families are happy. Have come to love the staff llike family...they are lovely an look after my brother really well
02 July 2025
My mum is happily settled in Beecroft. She has had a few health scares during her time but I was kept informed at all times by considerate and caring staff. I visit most days and all the care workers welcome me with a smile and a little chat which I really appreciate as I know how busy they are. The
food is exceptionally good - good variety and beautifully home cooked. The office manager is warm and welcoming and willing to help and advise. The maintenance person, activities people, cleaners and laundry ladies do fantastic work - nothing is too much trouble. Despite how busy the manager is he always asks me how I am too. I would recommend Beechcroft as a safe, caring home.