Submit a Review for Highfield Care Centre
1 Leeds Road, Allerton Bywater, Castleford, WF10 2DY
View full details of Highfield Care CentreLatest Reviews for Highfield Care Centre
13 February 2026
My experience is only from January 2026 when residency took place. But confirm that the help/assistance given to me, and intimately to making the transition easier has been commendable to date.
12 February 2026
The staff are fantastic. The level of care and kindness is great. We do always have to come and visit at meal times, as my nan requires her food to be cut up, and this regularly isn't done. The accommodation is always spotless, and my nan really enjoys the activities. Overall, it's taken her a while
to settle in, but she is very happy and settled now, thanks to the staff. Meals could be plated better, e.g., peas on the side.
30 January 2026
Lovely place with staff that care.
30 January 2026
My mother-in-law is very well looked after in Highfields. Staff are great. Very happy with her care.
30 January 2026
I've got both parents here and staff are excellent with them. As far as we know the food is good. With each parent on different floors we see all staff who are friendly and helpful.
29 October 2025
My brother was a resident at Highfield for just over 12months
The care he received was outstanding, from managers to housekeeping staff.
The staff went above and beyond to look after him.
The care and support to his family was outstanding
During his final days, the care, compassion and empathy
shown from everyone that worked at Highfield was fabulous, the staff were genuinely amazing,
The senior staff on his wing along with care staff showed their true dedication to the clients with so much compassion, it was truly heartwarming to see such a wonderful group of staff who were not only dedicated their time on duty but also on there days off, or staying late when their shift had finished
The biggest thank you from a very grateful family
16 September 2025
My father spent 2 weeks in respite care in Highfed in August. Everything was above and beyond right from the initial meeting with the manager at our home. The time & effort put into caring for my father was wonderful. I felt safe knowing he was so safe and being looked after.
15 September 2025
First-class care and attention to detail.
26 August 2025
Care staff are very friendly, helpful and always go extra mile.
20 March 2025
Fabulous staff, caring. Dads been in Highfield for a year and a half.
24 December 2024
My mother-in-law entered the home in February 2024. We have noticed in the last 3 months an improvement in all areas of the home, ie cleanliness - every time we visit everything is clean and tidy. The upstairs living area has had new flooring and the seating area is well planned out for visiting and
privacy. We have noticed extra staff and all are caring and polite. All the management team and staff work really hard and are always happy to speak to you if you have any concerns.
18 December 2024
As a family, we are very happy with the care our family member has received. The staff are friendly and obviously care about the residents, also our family member likes them and they like her so we as a family do not have any concerns.
16 October 2024
This review is based on the improvements made over the past three months, moreover, since additional new management assistance was put in place.
The overall standard appearance of the home is a massive improvement. The staff appear to be more engaging with the residents, with more staff on hand.
Keep up the good work.
27 September 2024
Very impressed with the amount of improvements over the past 2 months and their plans for the coming months, seem to be well thought out and achievable. The push to recruit permanent staff for the continuity of the residents is commendable. It is clear that the new culture being built within the
home is promoting a happier environment for all. Thank you for looking after my mum for me.
22 April 2024
My father was a resident from August 2023 until his passing in March 2024. During all this time our family had no complaints whatsoever, he was clean, well-fed, and entertained. Staff were lovely and caring. We visited on different days/times and had no issues at all, manager and deputy manager
always had time to talk to us, hardly any agency workers. His room was spotless, and daily activities. In the end, the staff were so compassionate and genuinely upset when he passed, highly recommended, cannot fault the care my dad received.
17 April 2024
My stepfather was really cared for while he was in Highfield Care Centre Leeds until he passed away, what really disappointed and upset me was that no staff showed up at his funeral when I notified them of the church and time, I even made the phone call to the home when I got to the church and was
given an unacceptable excuse, my stepfather only had me as his only family and only I and my husband were at his service until 2 of the funeral people came into the church to attend the service which we appreciated, just for future all care homes should have someone at residents funerals.
16 April 2024
Mum is happy at Highfield Care Centre, has been here almost six years. I feel she is well looked after and the staff are always pleasant, helpful and caring but once again, I feel the increase in fees to almost £4,000 per month is not justified. Activities is much improved, which Mum enjoys and it
is nice to see her doing things more like when she first came here. Food always seems nice. But the clothes problem starting off again, new tops and jumpers disappeared since beginning of the year which is not good.
15 April 2024
Staff are excellent, kind and caring. Facilities are very good. Nice atmosphere.
15 April 2024
My brother-in-law is well cared for, gets a good, varied diet. He seems frustrated with night staff.
We are grateful that he has good care and very safe.
We appreciate care he gets with his condition.
04 December 2023
Overall happy with the care of my uncle, if he has a fall or any other medical I am informed straightaway and kept informed as to what's happening.
He always looks clean and tidy and seems quite content. Staff are all friendly and interact with him, this is very important as he is a very sociable
man, when asked he says they are nice and look after him. Meals always look nice and he is offered drinks regularly which is important as he has a catheter. The usual little niggles i.e. missing socks and hankies but otherwise very good.
Latest Reviews for Highfield Care Centre
13 February 2026
My experience is only from January 2026 when residency took place. But confirm that the help/assistance given to me, and intimately to making the transition easier has been commendable to date.
12 February 2026
The staff are fantastic. The level of care and kindness is great. We do always have to come and visit at meal times, as my nan requires her food to be cut up, and this regularly isn't done. The accommodation is always spotless, and my nan really enjoys the activities. Overall, it's taken her a while
to settle in, but she is very happy and settled now, thanks to the staff. Meals could be plated better, e.g., peas on the side.
30 January 2026
Lovely place with staff that care.
30 January 2026
My mother-in-law is very well looked after in Highfields. Staff are great. Very happy with her care.
30 January 2026
I've got both parents here and staff are excellent with them. As far as we know the food is good. With each parent on different floors we see all staff who are friendly and helpful.
29 October 2025
My brother was a resident at Highfield for just over 12months
The care he received was outstanding, from managers to housekeeping staff.
The staff went above and beyond to look after him.
The care and support to his family was outstanding
During his final days, the care, compassion and empathy
shown from everyone that worked at Highfield was fabulous, the staff were genuinely amazing,
The senior staff on his wing along with care staff showed their true dedication to the clients with so much compassion, it was truly heartwarming to see such a wonderful group of staff who were not only dedicated their time on duty but also on there days off, or staying late when their shift had finished
The biggest thank you from a very grateful family
16 September 2025
My father spent 2 weeks in respite care in Highfed in August. Everything was above and beyond right from the initial meeting with the manager at our home. The time & effort put into caring for my father was wonderful. I felt safe knowing he was so safe and being looked after.
15 September 2025
First-class care and attention to detail.
26 August 2025
Care staff are very friendly, helpful and always go extra mile.
20 March 2025
Fabulous staff, caring. Dads been in Highfield for a year and a half.
24 December 2024
My mother-in-law entered the home in February 2024. We have noticed in the last 3 months an improvement in all areas of the home, ie cleanliness - every time we visit everything is clean and tidy. The upstairs living area has had new flooring and the seating area is well planned out for visiting and
privacy. We have noticed extra staff and all are caring and polite. All the management team and staff work really hard and are always happy to speak to you if you have any concerns.
18 December 2024
As a family, we are very happy with the care our family member has received. The staff are friendly and obviously care about the residents, also our family member likes them and they like her so we as a family do not have any concerns.
16 October 2024
This review is based on the improvements made over the past three months, moreover, since additional new management assistance was put in place.
The overall standard appearance of the home is a massive improvement. The staff appear to be more engaging with the residents, with more staff on hand.
Keep up the good work.
27 September 2024
Very impressed with the amount of improvements over the past 2 months and their plans for the coming months, seem to be well thought out and achievable. The push to recruit permanent staff for the continuity of the residents is commendable. It is clear that the new culture being built within the
home is promoting a happier environment for all. Thank you for looking after my mum for me.
22 April 2024
My father was a resident from August 2023 until his passing in March 2024. During all this time our family had no complaints whatsoever, he was clean, well-fed, and entertained. Staff were lovely and caring. We visited on different days/times and had no issues at all, manager and deputy manager
always had time to talk to us, hardly any agency workers. His room was spotless, and daily activities. In the end, the staff were so compassionate and genuinely upset when he passed, highly recommended, cannot fault the care my dad received.
17 April 2024
My stepfather was really cared for while he was in Highfield Care Centre Leeds until he passed away, what really disappointed and upset me was that no staff showed up at his funeral when I notified them of the church and time, I even made the phone call to the home when I got to the church and was
given an unacceptable excuse, my stepfather only had me as his only family and only I and my husband were at his service until 2 of the funeral people came into the church to attend the service which we appreciated, just for future all care homes should have someone at residents funerals.
16 April 2024
Mum is happy at Highfield Care Centre, has been here almost six years. I feel she is well looked after and the staff are always pleasant, helpful and caring but once again, I feel the increase in fees to almost £4,000 per month is not justified. Activities is much improved, which Mum enjoys and it
is nice to see her doing things more like when she first came here. Food always seems nice. But the clothes problem starting off again, new tops and jumpers disappeared since beginning of the year which is not good.
15 April 2024
Staff are excellent, kind and caring. Facilities are very good. Nice atmosphere.
15 April 2024
My brother-in-law is well cared for, gets a good, varied diet. He seems frustrated with night staff.
We are grateful that he has good care and very safe.
We appreciate care he gets with his condition.
04 December 2023
Overall happy with the care of my uncle, if he has a fall or any other medical I am informed straightaway and kept informed as to what's happening.
He always looks clean and tidy and seems quite content. Staff are all friendly and interact with him, this is very important as he is a very sociable
man, when asked he says they are nice and look after him. Meals always look nice and he is offered drinks regularly which is important as he has a catheter. The usual little niggles i.e. missing socks and hankies but otherwise very good.