Latest Reviews for Calway House
16 March 2026
My sister and I were both very unsure about where to place my mother (visited 3 care homes), but had visited a resident who was a friend of my mother at Calway and was recommended to us by a friend. Staff soon had us at ease and were very helpful during the process and we were soon sure we had
chosen well. Of course, we had to use my mothers savings and proceeds of her house sale to self fund, but we were adamant we wanted her to be safe and comfortable. Over 2.5 years, we had very few issues to raise, mum was very happy here. Management and staff were so kind and helpful and did all that we'd have wanted in ensuring mum stay was to all our wishes. Right up until mum passed away, we cannot thank them enough for all they did to ensure mum (and us) were very happy. Thank you
11 February 2026
The staff are so welcoming, from arrival to the care of our family friend. They are respectful of her, care for her needs & are all so friendly. The food looks wholesome & delicious with consideration of the menus. My friends room is clean & homely. The overall atmosphere of the home is warm &
friendly, light, airy & clean. It feels very like being at home.
20 January 2026
I am an occasional visitor to Calway House over a short period since my neighbour/friend has been admitted. Hence my limited knowledge of some of the ratings are not relevant (i.e. Value for Money) Overall I have been impressed with the standard of care provided from very pleasant, helpful staff who
are genuinely caring for patients. Standard of cleanliness appears high and it seems to me to be a very happy place.
16 January 2026
We are very happy with the care and attention Maudie receives. Especially the activities staff who are exceptional.
14 January 2026
I am very pleased with the care my mother is receiving at Calway House.
14 January 2026
I am exceptionally pleased with the care and compassion all the staff at Calway House have shown in helping my Mum settle in. The staff are friendly, caring & patient. As my Mum has dementia it is such a relief to know she is safe, well fed and cared for. The activities provided every day are a real
bonus and have played a massive part in settling my Mum in. Calway House is spotlessly clean every time I visit. All the staff are most welcoming and available to chat to no matter what time of day you arrive. I have no hesitation in recommending Calway House.
08 January 2026
My Mum has been in Calway House since October, so I knew Christmas was going to be rather different.
The staff have been amazing and very attentive. They organised Christmas Lunch for Mum and I in one of their lounges. It was lovely.
The staff had organised gifts for all of the residents, and lots
of thought had gone into it. Mum received a new pair of comfortable shoes which was a hit.
10 December 2025
I've just joined day care service at Calway. I attend on a weekly basis, every Wednesday. I have felt very welcomed. Both staff and residents are very friendly. In addition, the planned activities are enjoyable and fun. The food at lunchtime has been excellent. I hope this service continues.
22 August 2025
My wife was admitted in March 2024 for end of life care and although she was bedbound all staff were very kind and supportive both to her and myself. It helped us get through a very traumatic time.
A friend of mine is also currently at Calway House and is always happy, well cared for and settled.
All staff seem genuinely fond of her and spend time with her. I always find the atmosphere calm and caring.
08 August 2025
My stepmum went into Calway House, Spruce, in January 2023 as she could no longer care for herself, she had beginnings of dementia and her mobility was poor. The staff were very caring and mum made lots of friends, everyone seems to know her. Earlier this month, due to her extremely poor mobility
and progressing dementia, she had a fall and fractured her knee ending up in a plaster cast. She spent 5 days in hospital which accelerated her dementia/confusion however she had a lovely welcome back to Calway House by all the staff, although she is now in Nursing Care. She has a lovely room overlooking the garden, and although it is taking her time to get used to a different room, the care has been wonderful. We know she is safe and well looked after in their care. Rooms and premises are always clean and tidy. We are kept up to date if any problems arise or changes in medication or her care.
23 July 2025
Very happy with the care mum is receiving at Calway House. Mum has settled in well. The staff are very caring towards mum, always kind and patient. We are welcomed when we visit and staff happy to answer any questions or discuss any issues. The home is always clean and well maintained. The outdoor
space is a real bonus and mum loves sitting in the garden.They are very receptive to suggestions. I recently commented to the manager that the main door was difficult to navigate with mum in her wheelchair due to a slightly raised threshold. The manager came to look at it with me and said she would request an opinion from their maintenance team. Within about 4 weeks, the threshold now has a small ramp on it which makes wheeling the wheel chair over so much easier and more comfortable for mum. Thank you for listening and taking action.
08 July 2025
My first experience of Calway House was for my father in 2020. He was elderly and admitted after a hospital stay. He recovered so well at Calway that he was able to transfer to residential. He died in 2020 - only of old age. His care at Calway was outstanding. Currently, my Aunt is in Calway House.
She was very ill upon arrival and was only expected to live for two months. Her recovery has been dramatic. This is due to the care and kindness of all the staff. We as a family cannot thank everyone enough.
30 June 2025
Perceptive & supportive response from very first enquiry for 2 older people for whom managing daily life at home, one caring for the other, had become too challenging. Refreshing 'want to help' attitude in a broader overstretched social care environment. More than once have felt relief that what I
thought might present a hurdle has felt so easy. Thorough assessment, efficient admission processes, clear communication throughout. Felt able to trust the obvious skill of nursing, and activities staff from day one. Warm and welcoming ethos seen from staff in all roles. More commendable in light of how demanding this work is, and the challenges presented during settling in period. Thoughtfulness demonstrated in so many ways. Thank you
31 March 2025
My mother has been a resident at Calway House since November 2022 and as a family we have been extremely happy with the care she receives. All staff really do an impeccable job of looking after her; understanding her complex needs, advocating for her, looking after her, keeping her safe and happy.
We always feel welcome when we visit and included in her care. It was not an easy decision to accept that mum needed to move into full time care but we genuinely could not have asked for a better care home for her, and on top of that knowing that my dad can still feel such an integral part of her life despite not living with her.
We are incredibly grateful for the support we have received and every staff member is brilliant. I would also mention that the care home manager clearly cares a great deal about her residents.
31 March 2025
Exactly the care we wanted showing kindness and compassion
18 February 2025
My mother has been staying at Calway House having respite care after a stay in hospital. She had heard good reports from friends in her church about Calway House and so we chose this setting.
On her release from hospital, she was really quite unwell and had lost a considerable amount of weight.
She was assessed comprehensively by the care home in the hospital so her care could be tailored to her needs on arrival.
I have visited her 2-3 times a week during her time at Calway and have always been impressed by the welcome from all staff members and the care of residents I have seen. All staff seem to do a variety of jobs and just work together to make sure things are done, this includes admin and management who interact and mix with residents. The food is a good standard and always presented well, with residents being encouraged to eat together as a shared experience. Twelve weeks after leaving the hospital my mum is now well enough to try moving home.
31 January 2025
December 2023 both my parents came into your care as they could no longer live independently! Dad was transferred to the dementia unit in April 2024, whick was more catering for him. Mum and dad met up most meal times which was lovely. All care staff friendly and helpful. Mum passed away in July
2024 and dad January 2025. My brother and I have been very happy with the care given. Regular updates monthly and call if any problems, e.g falls, changes of medication. Rooms always clean and tidy and so were the premises.
28 January 2025
I helped settled my dad into Calway House and then returned to my home in Australia. It has been lovely to return this Christmas and see how settled he is. Even though his dementia continues to advance and he can no longer communicate clearly, it is obvious that he is happy, content and settled in
Calway. The carers and staff are all positive, helpful and very supportive of both him and my mum, who visits everyday. Everything is clean, he is well looked after and above all safe and his smile is still as lovely as ever! My thanks to everyone involved in his care.
19 June 2024
I was anxious to come here, and it proved to be as good as you'd expected. The staff are very good, kind and considerate.
The food is excellent and I enjoy the entertainment. I am very happy here.
10 May 2024
I cannot fault the kindness, thoughtfulness, and quality of care that my wife (and me!) experienced during the time she was at Calway. It was a tearful departure!
Latest Reviews for Calway House
16 March 2026
My sister and I were both very unsure about where to place my mother (visited 3 care homes), but had visited a resident who was a friend of my mother at Calway and was recommended to us by a friend. Staff soon had us at ease and were very helpful during the process and we were soon sure we had
chosen well. Of course, we had to use my mothers savings and proceeds of her house sale to self fund, but we were adamant we wanted her to be safe and comfortable. Over 2.5 years, we had very few issues to raise, mum was very happy here. Management and staff were so kind and helpful and did all that we'd have wanted in ensuring mum stay was to all our wishes. Right up until mum passed away, we cannot thank them enough for all they did to ensure mum (and us) were very happy. Thank you
11 February 2026
The staff are so welcoming, from arrival to the care of our family friend. They are respectful of her, care for her needs & are all so friendly. The food looks wholesome & delicious with consideration of the menus. My friends room is clean & homely. The overall atmosphere of the home is warm &
friendly, light, airy & clean. It feels very like being at home.
20 January 2026
I am an occasional visitor to Calway House over a short period since my neighbour/friend has been admitted. Hence my limited knowledge of some of the ratings are not relevant (i.e. Value for Money) Overall I have been impressed with the standard of care provided from very pleasant, helpful staff who
are genuinely caring for patients. Standard of cleanliness appears high and it seems to me to be a very happy place.
16 January 2026
We are very happy with the care and attention Maudie receives. Especially the activities staff who are exceptional.
14 January 2026
I am very pleased with the care my mother is receiving at Calway House.
14 January 2026
I am exceptionally pleased with the care and compassion all the staff at Calway House have shown in helping my Mum settle in. The staff are friendly, caring & patient. As my Mum has dementia it is such a relief to know she is safe, well fed and cared for. The activities provided every day are a real
bonus and have played a massive part in settling my Mum in. Calway House is spotlessly clean every time I visit. All the staff are most welcoming and available to chat to no matter what time of day you arrive. I have no hesitation in recommending Calway House.
08 January 2026
My Mum has been in Calway House since October, so I knew Christmas was going to be rather different.
The staff have been amazing and very attentive. They organised Christmas Lunch for Mum and I in one of their lounges. It was lovely.
The staff had organised gifts for all of the residents, and lots
of thought had gone into it. Mum received a new pair of comfortable shoes which was a hit.
10 December 2025
I've just joined day care service at Calway. I attend on a weekly basis, every Wednesday. I have felt very welcomed. Both staff and residents are very friendly. In addition, the planned activities are enjoyable and fun. The food at lunchtime has been excellent. I hope this service continues.
22 August 2025
My wife was admitted in March 2024 for end of life care and although she was bedbound all staff were very kind and supportive both to her and myself. It helped us get through a very traumatic time.
A friend of mine is also currently at Calway House and is always happy, well cared for and settled.
All staff seem genuinely fond of her and spend time with her. I always find the atmosphere calm and caring.
08 August 2025
My stepmum went into Calway House, Spruce, in January 2023 as she could no longer care for herself, she had beginnings of dementia and her mobility was poor. The staff were very caring and mum made lots of friends, everyone seems to know her. Earlier this month, due to her extremely poor mobility
and progressing dementia, she had a fall and fractured her knee ending up in a plaster cast. She spent 5 days in hospital which accelerated her dementia/confusion however she had a lovely welcome back to Calway House by all the staff, although she is now in Nursing Care. She has a lovely room overlooking the garden, and although it is taking her time to get used to a different room, the care has been wonderful. We know she is safe and well looked after in their care. Rooms and premises are always clean and tidy. We are kept up to date if any problems arise or changes in medication or her care.
23 July 2025
Very happy with the care mum is receiving at Calway House. Mum has settled in well. The staff are very caring towards mum, always kind and patient. We are welcomed when we visit and staff happy to answer any questions or discuss any issues. The home is always clean and well maintained. The outdoor
space is a real bonus and mum loves sitting in the garden.They are very receptive to suggestions. I recently commented to the manager that the main door was difficult to navigate with mum in her wheelchair due to a slightly raised threshold. The manager came to look at it with me and said she would request an opinion from their maintenance team. Within about 4 weeks, the threshold now has a small ramp on it which makes wheeling the wheel chair over so much easier and more comfortable for mum. Thank you for listening and taking action.
08 July 2025
My first experience of Calway House was for my father in 2020. He was elderly and admitted after a hospital stay. He recovered so well at Calway that he was able to transfer to residential. He died in 2020 - only of old age. His care at Calway was outstanding. Currently, my Aunt is in Calway House.
She was very ill upon arrival and was only expected to live for two months. Her recovery has been dramatic. This is due to the care and kindness of all the staff. We as a family cannot thank everyone enough.
30 June 2025
Perceptive & supportive response from very first enquiry for 2 older people for whom managing daily life at home, one caring for the other, had become too challenging. Refreshing 'want to help' attitude in a broader overstretched social care environment. More than once have felt relief that what I
thought might present a hurdle has felt so easy. Thorough assessment, efficient admission processes, clear communication throughout. Felt able to trust the obvious skill of nursing, and activities staff from day one. Warm and welcoming ethos seen from staff in all roles. More commendable in light of how demanding this work is, and the challenges presented during settling in period. Thoughtfulness demonstrated in so many ways. Thank you
31 March 2025
My mother has been a resident at Calway House since November 2022 and as a family we have been extremely happy with the care she receives. All staff really do an impeccable job of looking after her; understanding her complex needs, advocating for her, looking after her, keeping her safe and happy.
We always feel welcome when we visit and included in her care. It was not an easy decision to accept that mum needed to move into full time care but we genuinely could not have asked for a better care home for her, and on top of that knowing that my dad can still feel such an integral part of her life despite not living with her.
We are incredibly grateful for the support we have received and every staff member is brilliant. I would also mention that the care home manager clearly cares a great deal about her residents.
31 March 2025
Exactly the care we wanted showing kindness and compassion
18 February 2025
My mother has been staying at Calway House having respite care after a stay in hospital. She had heard good reports from friends in her church about Calway House and so we chose this setting.
On her release from hospital, she was really quite unwell and had lost a considerable amount of weight.
She was assessed comprehensively by the care home in the hospital so her care could be tailored to her needs on arrival.
I have visited her 2-3 times a week during her time at Calway and have always been impressed by the welcome from all staff members and the care of residents I have seen. All staff seem to do a variety of jobs and just work together to make sure things are done, this includes admin and management who interact and mix with residents. The food is a good standard and always presented well, with residents being encouraged to eat together as a shared experience. Twelve weeks after leaving the hospital my mum is now well enough to try moving home.
31 January 2025
December 2023 both my parents came into your care as they could no longer live independently! Dad was transferred to the dementia unit in April 2024, whick was more catering for him. Mum and dad met up most meal times which was lovely. All care staff friendly and helpful. Mum passed away in July
2024 and dad January 2025. My brother and I have been very happy with the care given. Regular updates monthly and call if any problems, e.g falls, changes of medication. Rooms always clean and tidy and so were the premises.
28 January 2025
I helped settled my dad into Calway House and then returned to my home in Australia. It has been lovely to return this Christmas and see how settled he is. Even though his dementia continues to advance and he can no longer communicate clearly, it is obvious that he is happy, content and settled in
Calway. The carers and staff are all positive, helpful and very supportive of both him and my mum, who visits everyday. Everything is clean, he is well looked after and above all safe and his smile is still as lovely as ever! My thanks to everyone involved in his care.
19 June 2024
I was anxious to come here, and it proved to be as good as you'd expected. The staff are very good, kind and considerate.
The food is excellent and I enjoy the entertainment. I am very happy here.
10 May 2024
I cannot fault the kindness, thoughtfulness, and quality of care that my wife (and me!) experienced during the time she was at Calway. It was a tearful departure!