Calway House

I have visited several times and come away amazed by everything. An establishment which is more like a hotel in appearance beautifully decorated, light and airy, spacious, clean and bright, no smell and delightful staff. The gardens are most attractive and the outdoor facilities are ideal. It is peaceful with smiling, welcoming staff and I wish we had somewhere the same in Devon. Thank you for all the care of my sister-in-law and the kindness and care you show my brother.

My father was admitted to Calway House Nursing Home in Taunton. He received exceptional care, with all the staff treating him with respect and dignity. We as family were also treated with the same respect, and all were friendly and helpfull. I would recommend the home and staff to anyone contemplating living in a care home. An excellent service in all aspects.

My husband was on Cedar as an end of life resident and the care and kindness he received could not have been bettered. He felt safe, secure and cared for until he sadly passed away in June. I could not have wished for him to be in a better place where I was able to spend every day with him and get to know the caring and friendly staff. They took the time to ensure I was alright as well. Thank you to all at Calway House for this precious time.

I found the staff to be the most kind and thoughtful people, they always took the best care of my mother, always helpful, happy, cheerful, nothing was ever too much trouble. They are polite genuine caring people. I can't think of anything else to say because I was totally happy. I would recommend Calway House to anyone!

Mum went to Calway House for a period of respite care after being in hospital. Mum was on Laurel, she settled in well and had a lovely room, everyone made her feel welcome. After a few weeks Mum said she felt very safe and well cared for and she would like to stay at Calway House. We were very happy to support her decision knowing that she was receiving the best possible care and support from a wonderful team who were so kind and caring. Mum loved getting her hair and nails done, joined in some of the activities and enjoyed being able to go out into the garden in the summer. When Mum became unwell and didn't want to go into hospital the staff supported her through her final few days with such kindness, care and compassion. They really were wonderful to her and to us during this very difficult time. We are so grateful that Mum had almost a year at Calway House where we spent many happy times, drinking tea, chatting and enjoying being together without any worry.

My sister and I were both very unsure about where to place my mother (visited 3 care homes), but had visited a resident who was a friend of my mother at Calway and was recommended to us by a friend. Staff soon had us at ease and were very helpful during the process and we were soon sure we had chosen well. Of course, we had to use my mothers savings and proceeds of her house sale to self fund, but we were adamant we wanted her to be safe and comfortable. Over 2.5 years, we had very few issues to raise, mum was very happy here. Management and staff were so kind and helpful and did all that we'd have wanted in ensuring mum stay was to all our wishes. Right up until mum passed away, we cannot thank them enough for all they did to ensure mum (and us) were very happy. Thank you

The staff are so welcoming, from arrival to the care of our family friend. They are respectful of her, care for her needs & are all so friendly. The food looks wholesome & delicious with consideration of the menus. My friends room is clean & homely. The overall atmosphere of the home is warm & friendly, light, airy & clean. It feels very like being at home.

I am an occasional visitor to Calway House over a short period since my neighbour/friend has been admitted. Hence my limited knowledge of some of the ratings are not relevant (i.e. Value for Money) Overall I have been impressed with the standard of care provided from very pleasant, helpful staff who are genuinely caring for patients. Standard of cleanliness appears high and it seems to me to be a very happy place.

We are very happy with the care and attention Maudie receives. Especially the activities staff who are exceptional.

I am very pleased with the care my mother is receiving at Calway House.

I am exceptionally pleased with the care and compassion all the staff at Calway House have shown in helping my Mum settle in. The staff are friendly, caring & patient. As my Mum has dementia it is such a relief to know she is safe, well fed and cared for. The activities provided every day are a real bonus and have played a massive part in settling my Mum in. Calway House is spotlessly clean every time I visit. All the staff are most welcoming and available to chat to no matter what time of day you arrive. I have no hesitation in recommending Calway House.

The staff had organised gifts for all of the residents, and lots of thought had gone into it. Mum received a new pair of comfortable shoes which was a hit.

I've just joined day care service at Calway. I attend on a weekly basis, every Wednesday. I have felt very welcomed. Both staff and residents are very friendly. In addition, the planned activities are enjoyable and fun. The food at lunchtime has been excellent. I hope this service continues.

A friend of mine is also currently at Calway House and is always happy, well cared for and settled. All staff seem genuinely fond of her and spend time with her. I always find the atmosphere calm and caring.

My stepmum went into Calway House, Spruce, in January 2023 as she could no longer care for herself, she had beginnings of dementia and her mobility was poor. The staff were very caring and mum made lots of friends, everyone seems to know her. Earlier this month, due to her extremely poor mobility and progressing dementia, she had a fall and fractured her knee ending up in a plaster cast. She spent 5 days in hospital which accelerated her dementia/confusion however she had a lovely welcome back to Calway House by all the staff, although she is now in Nursing Care. She has a lovely room overlooking the garden, and although it is taking her time to get used to a different room, the care has been wonderful. We know she is safe and well looked after in their care. Rooms and premises are always clean and tidy. We are kept up to date if any problems arise or changes in medication or her care.

Very happy with the care mum is receiving at Calway House. Mum has settled in well. The staff are very caring towards mum, always kind and patient. We are welcomed when we visit and staff happy to answer any questions or discuss any issues. The home is always clean and well maintained. The outdoor space is a real bonus and mum loves sitting in the garden.They are very receptive to suggestions. I recently commented to the manager that the main door was difficult to navigate with mum in her wheelchair due to a slightly raised threshold. The manager came to look at it with me and said she would request an opinion from their maintenance team. Within about 4 weeks, the threshold now has a small ramp on it which makes wheeling the wheel chair over so much easier and more comfortable for mum. Thank you for listening and taking action.

My first experience of Calway House was for my father in 2020. He was elderly and admitted after a hospital stay. He recovered so well at Calway that he was able to transfer to residential. He died in 2020 - only of old age. His care at Calway was outstanding. Currently, my Aunt is in Calway House. She was very ill upon arrival and was only expected to live for two months. Her recovery has been dramatic. This is due to the care and kindness of all the staff. We as a family cannot thank everyone enough.

Perceptive & supportive response from very first enquiry for 2 older people for whom managing daily life at home, one caring for the other, had become too challenging. Refreshing 'want to help' attitude in a broader overstretched social care environment. More than once have felt relief that what I thought might present a hurdle has felt so easy. Thorough assessment, efficient admission processes, clear communication throughout. Felt able to trust the obvious skill of nursing, and activities staff from day one. Warm and welcoming ethos seen from staff in all roles. More commendable in light of how demanding this work is, and the challenges presented during settling in period. Thoughtfulness demonstrated in so many ways. Thank you

We are incredibly grateful for the support we have received and every staff member is brilliant. I would also mention that the care home manager clearly cares a great deal about her residents.

Exactly the care we wanted showing kindness and compassion