Calway House

Very friendly and helpful staff.

We were very grateful for the extra mile the team went over the last few months during the lockdown. They did their best to give us access via Skype and garden visits when allowed. This must be a very difficult time for them. Thank you.

Staff seem fantastic, very helpful, making mine and my sister's life easier knowing mum is in great care.

During my mother's time at Calway before her death, she was always treated with care and dignity by all. The staff were always helpful to us as relatives and always took the time to help us and answer our many questions. Even under pressure and stress both my mother and our family were always treated respectfully by the staff. Thank you Calway staff for being there when we needed you.

No desk to write at - just as well, I think!

The treatment I have had is first-class, which I appreciate and wish to thank you all.

Carry on improving!

It is a well-kept residence and garden.

In the short time I have been here, I have had no complaints. The staff are always ready to help, and this food is very good.

I came to Calway House after treatment in hospital. I am alone most of the time but I am used to that. The staff is friendly and efficient at what they do. Calls for assistance are sometimes not answered very quickly but I suppose being busy I should expect that. Generally, there is not much room for complaint.

I am so glad I chose Calway House to care for my elderly friend for whom I am appointee and next of kin. The staff are very helpful and caring and treat the residents with dignity and respect. The facilities and activities are excellent and my friend has blossomed since living there as her physical and mental health are greatly improved.

Very comfortable and warm. Food good and adequate with sufficient hot water. My wife has now been inCalway for over 18 months and she is in a safe, comfortable, and warm place with attentive staff to provide for her needs.

My wife went into Calway House this month and we were only able to see her once before it was closed, due to the present virus problem. She was given a nice room in the dementia wing and we were made most welcome by all the staff. Since the shut down we had messages and photos sent by the staff to keep us informed and she looks very happy there and we could not wish for a better place for her to be.

If I ever need to go into a care home, I hope my children will choose Calway House. The care given to my father has always been good, and they have always kept me informed of any issues. There always seems to be some activity going on during the week, and the gardens are well maintained and accessible during the good weather.

My husband has been a resident since September last year. Since then he has appeared to have settled well although, as he is monosyllabic, he is unable to express himself. I have to assume that he is happy. I have been pleased with the level of care he receives apart from occasions when he has not been dressed appropriately, not showered and teeth dirty when agency staff have been involved. The regular staff are very kind and caring for my husband. They treat him with dignity and respect and try to involve him in activities. It would be nice if there was more continuity with the staff. The management is good too.

This worked our excellently. Very good room (lovely en-suite wet room) quiet, peaceful. Appearance and atmosphere of Calway House is very good. Staff really kind and accommodating, some shifts a bit less organised and attentive than others but overall an excellent experience. I made a good choice.

Very happy with the care my mum receives. Staff are very friendly, caring and professional. Family visitors are welcomed and this is much appreciated.

I came to visit my nana today, I’ve worked in a few care homes and nursing homes over the years and at times it’s a thankless task. I was so impressed today, the staff were great and obviously cared about the work they do, everywhere was so clean yet homely, and accommodating to all. I had my young children with me who were apprehensive about coming, they both thought it was great and could see their nana was being so well cared for. It’s been a difficult time for my mum, aunty and grandad worrying about nana since she developed dementia and living away it’s been hard to see the strain it’s had on them and not being able to do much to help. Knowing she’s safe and being cared for by such a great team has really helped. I just wanted to say Thank you and keep up the excellent work. Best wishes.

In a good way, they have settled my father into the nursing home and filled us with confidence that he is in a good place where he can recover and get him ready to come home from his injuries.

When I visit my sister I have found her a lot happier than she has been for a long time.