






Calway House has a strong community reputation for residential care and, since opening, has been rebuilt as a larger, modern home in order to support more people.
Care workers support an active lifestyle and clients are welcome to personalise their surroundings. Residential rooms are arranged in groups of 15, with each group having access to its own living and dining areas.
Staff keep up-to-date with each individual's care needs and are trained...
Care Provided by Calway House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 92 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Calway House fees start from £1,680 per week, adjusted to individual care requirements.
The price(s) shown are provided by the care home. Contact Calway House for full pricing details and T&Cs.
Contact Calway House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Somerset Care
- Voluntary / Not for Profit Owned
Person in charge
- Sue Harvey(Business Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
Room Information
- Single Rooms (92)
- Single Rooms with ensuite Wet Room (92)
Calway House Reviews (104)
Calway House has a Review Score of 9.8 (9.810) out of 10, based on 21 reviews in the last 2 years.
Over all time Calway House has 104 reviews.
Staff seem fantastic, very helpful, making mine and my sister's life easier knowing mum is in great care.
During my mother's time at Calway before her death, she was always treated with care and dignity by all. The staff were always helpful to us as relatives and always took the time to help us and answer our many questions. Even under pressure and stress both my mother and our family were always treated respectfully by the staff. Thank you Calway staff for being there when we needed you.
I liked the early settle time of 6 pm.
Most personal attention was good - better than others.
I was not especially affected by the lockdown period so did not worry me really.
I did manage to sleep very well, this was a big plus for me.
Some of the food (mostly lunchtime) was excellent, some very nice. The facilities in the home were very good.
No desk to write at - just as well, I think!
Thank you for taking the time to review Calway House.
The treatment I have had is first-class, which I appreciate and wish to thank you all.
Thank you for taking the time to review Calway House, we appreciate your kind comments.
Carry on improving!
Thank you for your lovely words about Calway House.
It is a well-kept residence and garden.
Thank you very much for your kind review; it is appreciated.
In the short time I have been here, I have had no complaints. The staff are always ready to help, and this food is very good.
Thank you for taking the time to review Calway House, we appreciate it.
I came to Calway House after treatment in hospital. I am alone most of the time but I am used to that. The staff is friendly and efficient at what they do. Calls for assistance are sometimes not answered very quickly but I suppose being busy I should expect that. Generally, there is not much room for complaint.
Thank you for taking the time to review Calway House. Thank you for your kind comments about our staff, and I would encourage you to discuss any concerns with the manager, who would be happy to look into it further.
I am so glad I chose Calway House to care for my elderly friend for whom I am appointee and next of kin. The staff are very helpful and caring and treat the residents with dignity and respect. The facilities and activities are excellent and my friend has blossomed since living there as her physical and mental health are greatly improved.
Very comfortable and warm. Food good and adequate with sufficient hot water. My wife has now been inCalway for over 18 months and she is in a safe, comfortable, and warm place with attentive staff to provide for her needs.
My wife went into Calway House this month and we were only able to see her once before it was closed, due to the present virus problem. She was given a nice room in the dementia wing and we were made most welcome by all the staff. Since the shut down we had messages and photos sent by the staff to keep us informed and she looks very happy there and we could not wish for a better place for her to be.
If I ever need to go into a care home, I hope my children will choose Calway House. The care given to my father has always been good, and they have always kept me informed of any issues. There always seems to be some activity going on during the week, and the gardens are well maintained and accessible during the good weather.
Thank you for taking the time to review Calway House, and many thanks for your lovely comments; they are much appreciated.
My husband has been a resident since September last year. Since then he has appeared to have settled well although, as he is monosyllabic, he is unable to express himself. I have to assume that he is happy. I have been pleased with the level of care he receives apart from occasions when he has not been dressed appropriately, not showered and teeth dirty when agency staff have been involved. The regular staff are very kind and caring for my husband. They treat him with dignity and respect and try to involve him in activities. It would be nice if there was more continuity with the staff. The management is good too.
I wanted personal security against any unexpected health incidents but did not require anything more than minimal nursing care and access to district nurses and a GP for post discharge tests.
This worked our excellently. Very good room (lovely en-suite wet room) quiet, peaceful. Appearance and atmosphere of Calway House is very good. Staff really kind and accommodating, some shifts a bit less organised and attentive than others but overall an excellent experience. I made a good choice.
Very happy with the care my mum receives. Staff are very friendly, caring and professional. Family visitors are welcomed and this is much appreciated.
I came to visit my nana today, I’ve worked in a few care homes and nursing homes over the years and at times it’s a thankless task. I was so impressed today, the staff were great and obviously cared about the work they do, everywhere was so clean yet homely, and accommodating to all. I had my young children with me who were apprehensive about coming, they both thought it was great and could see their nana was being so well cared for. It’s been a difficult time for my mum, aunty and grandad worrying about nana since she developed dementia and living away it’s been hard to see the strain it’s had on them and not being able to do much to help. Knowing she’s safe and being cared for by such a great team has really helped. I just wanted to say Thank you and keep up the excellent work. Best wishes.
In a good way, they have settled my father into the nursing home and filled us with confidence that he is in a good place where he can recover and get him ready to come home from his injuries.
When I visit my sister I have found her a lot happier than she has been for a long time.
The staff are very friendly and caring. My husband is happy to be here for respite care and I feel sure that he will be safe and entertained.
My mum has been a resident at Calway House for the past two and a half months. All the main areas are bright and light and Mum has a good size room on the ground floor with access to the gardens. She finds the food very good ( she is a retired cook herself) and the staff very kind and friendly. She very much enjoys taking part in activities. I have noticed a huge reduction in her anxiety levels as the weeks have gone on, and indeed my own as I believe she is being very well cared for. The staff are relaxed but diligent and when Mum had a minor problem they dealt with it sympathetically and professionally. Very highly recommended.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 March 2025Good
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Calway House.
There are no upcoming events for Calway House.
Awards / Recognitions (3)
- 30 Jan 2026Recipient: Somerset Care
- 31 Jan 2024Recipient: Somerset Care
- 15 Feb 2016Recipient: Somerset Care
Accreditations
There are no accreditations posted yet for Calway House.
Meet the Team (1)

I like to think of Calway House as being like a little village community. Every resident is a valued member of our community and every resident milestone is a collective cause for celebration. Whether it’s a 99th birthday, Mother’s Day or Christmas, we mark every special occasion together.
I absolutely love working in care – and I’ve often said that I will never retire from this job, I will just move in to Calway House as a resident!
This role has given me the opportunity to make a real difference – I can ensure that all of our residents have a brilliant quality of life, and support and motivate the staff to create a really happy home for those in our care. Old certainly doesn’t mean past it, and pandemic or no pandemic, I get to help Calway House residents live their lives to the full.
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