






Calway House has a strong community reputation for residential care and, since opening, has been rebuilt as a larger, modern home in order to support more people.
Care workers support an active lifestyle and clients are welcome to personalise their surroundings. Residential rooms are arranged in groups of 15, with each group having access to its own living and dining areas.
Staff keep up-to-date with each individual's care needs and are trained...
Care Provided by Calway House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 92 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Calway House fees start from £1,680 per week, adjusted to individual care requirements.
The price(s) shown are provided by the care home. Contact Calway House for full pricing details and T&Cs.
Contact Calway House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Somerset Care
- Voluntary / Not for Profit Owned
Person in charge
- Sue Harvey(Business Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
Room Information
- Single Rooms (92)
- Single Rooms with ensuite Wet Room (92)
Calway House Reviews (104)
Calway House has a Review Score of 9.8 (9.810) out of 10, based on 21 reviews in the last 2 years.
Over all time Calway House has 104 reviews.
I helped settled my dad into Calway House and then returned to my home in Australia. It has been lovely to return this Christmas and see how settled he is. Even though his dementia continues to advance and he can no longer communicate clearly, it is obvious that he is happy, content and settled in Calway. The carers and staff are all positive, helpful and very supportive of both him and my mum, who visits everyday. Everything is clean, he is well looked after and above all safe and his smile is still as lovely as ever! My thanks to everyone involved in his care.
Thank you for taking the time to leave such a lovely review for Calway House. It means the world to us that your dad is settled and comfortable with us, and that you and his family feel supported, and reassured that he is being taken good care of.
The food is excellent and I enjoy the entertainment. I am very happy here.
I cannot fault the kindness, thoughtfulness, and quality of care that my wife (and me!) experienced during the time she was at Calway. It was a tearful departure!
From the very first meeting and welcoming from the manager, we have been impressed and happy in the knowledge that Dad is safe and well cared for at Calway House. The staff and communication are excellent and the home is always clean. We would have no hesitation in recommending Calway to others.
My father was taken into Calway after a fall on 1st December 2023. Calway have been fantastic, kind, thoughtful, accommodating and extremely helpful. My mum went into Calway and I've had no worries having my dad now live there. I wouldn't want him anywhere else. He's looked after extremely well and he's very happy there and settled in brilliantly, couldn't have wished for a smoother transition from home to a care home environment.
Was excellent caring for my husband. The building is bright and airy and feels active. The staff are all unfailingly kind, patient and caring. The food is good and there are plenty of activities. I would recommend Calway House to anyone and feel very grateful for their care.
My sister lived at Calway House from 2015 until 2023. All the staff there were very kind to her and in the last years took care of her every need. As the nearest family member, I was welcomed to Calway House at any time. The staff are very professional and they are warm, friendly and engaged with their work.
The love and care my mother has received over the past five years has been outstanding. The staff are kind and supportive, especially during the end of life care. I know my mum was very happy and considered this her home.
There are no words to express our gratitude to all the staff at Calway House for looking after our uncle, so much love and care they gave to him. We will always be grateful to them all and for looking after the family until his passing.
Dad went into Calway House Care Home in December 2021 with a broken pelvis. The colleagues there helped Dad through his injury and over the months enabled his rehabilitation. He lived a really content life and when old age finally came for Dad, the staff in Calway were incredible. Rather than have him go into a faceless, unpleasant hospital, they nursed him in his own room. The care and love they had for Dad was incredible. We couldn’t have found a better place for Dad for his last eighteen months of life and we honestly can’t find the words to thank the staff for the care and dignity they showed Dad in the days leading to his passing.
My mother has been a resident at Calway House Care Home since December 2022. She is settled, safe and happy. The care staff are amazing, kind, sensitive and caring but also have fun with Mum! The whole team, from management to the housekeeper, are all very supportive to the family and care plans are updated with the family every month. The care home endorses a homely environment and is very aware of individual needs. I have been able to put Mum's own furniture in her room which makes it very homely and familiar for her. I cannot thank Calway House enough.
Such caring people - very people-centred. Looked after Mum's needs with dignity and respect.
Mum has been a resident of Calway House Care Home for four years. She loved her room and when she contracted Covid and had to move from Spruce to Laurel, which has more nursing care, the staff again were so good and kind in helping her with the move and settling in. I cannot praise the whole team at Calway enough, the staff always encouraged Mum to join in activities and when it came to end-of-life care, not only were they so caring and kind to Mum, they were a huge support to me. I would highly recommend Calway for the care given and the wonderful staff, I will miss them all.
My experience of Calway House Care Home was a good one. Mum's room was clean, airy and light and opened onto an enclosed garden. Whenever I visited, usually unannounced, the staff were always welcoming and never intrusive. Mum always appeared well cared for and was obviously happy there, particularly within the care of Sycamore. Unfortunately, two falls after she ended up in hospital. We were however able to get her home for end-of-life care in December. The staff on Maple gave me a room for two nights so that I could join my family as we gathered around Mum's bed as her struggle with dementia ended. Many staff came to say goodbye to Mum, many of whom obviously had a real affection for her. Thank you Calway.
As soon as you walked in the door there was a welcome by the staff. Carers were very caring and approachable. Senior staff kept you informed of any problems. The activities team arranged daily a wide range for everyone to join in. End-of-life care was performed with dignity and by very caring staff who made mum comfortable and sat with her when no one was visiting. Would recommend Calway for the care given and pleasant staff.
Following the unexpected death of my mother, I had to rapidly find suitable dementia care home for Dad. Calway House staff proved excellent in sensitively assessing Dad's needs and ensuring efficient and swift admission to the home. Dad's dementia means he cannot easily suggest or request what he would like to do and never has any recall of what he has done. The staff have gently tuned into Dad's interests and abilities and engaged him in a wide range of enrichment activities. He is happy at Calway House, and his entire bearing and demeanour exhibit the high quality of care he is receiving. I am delighted with Calway House.
I would like to express my heartfelt thanks for the help and support given throughout her stay. It was very much appreciated. Special thanks to all staff in Sycamore.
When I could no longer cope with dads needs I started looking for a care home, luckily I was given the name and number of Calway House by a friend. Calway staff helped dad and me through the last chapter of dads life. Calway staff went above and beyond to help us even at the sad end of dads life the staff on Maple wing were kind professional and above all personal, they made dads last days feel like he was surrounded by friendship and care and gave dad the dignity everyone of us would like to have at the end of our lives. Thank you, Calway.
Thank you to everyone at Calway House.
My mother and father went into Calway House Care Home in July 2019. They were given two adjacent rooms - a sitting room and a bedroom. My father passed away in May 2020 and Mum remained at Calway House until she passed on 14.06.2022. The staff went above and beyond to ensure their comfort and well-being at all times. My sister and myself were given access to a room to allow us to be close to Mum for five days prior to her death. Words cannot express how grateful we are for this.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 March 2025Good
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Calway House.
There are no upcoming events for Calway House.
Awards / Recognitions (3)
- 30 Jan 2026Recipient: Somerset Care
- 31 Jan 2024Recipient: Somerset Care
- 15 Feb 2016Recipient: Somerset Care
Accreditations
There are no accreditations posted yet for Calway House.
Meet the Team (1)

I like to think of Calway House as being like a little village community. Every resident is a valued member of our community and every resident milestone is a collective cause for celebration. Whether it’s a 99th birthday, Mother’s Day or Christmas, we mark every special occasion together.
I absolutely love working in care – and I’ve often said that I will never retire from this job, I will just move in to Calway House as a resident!
This role has given me the opportunity to make a real difference – I can ensure that all of our residents have a brilliant quality of life, and support and motivate the staff to create a really happy home for those in our care. Old certainly doesn’t mean past it, and pandemic or no pandemic, I get to help Calway House residents live their lives to the full.
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