






Calway House has a strong community reputation for residential care and, since opening, has been rebuilt as a larger, modern home in order to support more people.
Care workers support an active lifestyle and clients are welcome to personalise their surroundings. Residential rooms are arranged in groups of 15, with each group having access to its own living and dining areas.
Staff keep up-to-date with each individual's care needs and are trained...
Care Provided by Calway House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 92 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Calway House fees start from £1,680 per week, adjusted to individual care requirements.
The price(s) shown are provided by the care home. Contact Calway House for full pricing details and T&Cs.
Contact Calway House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Somerset Care
- Voluntary / Not for Profit Owned
Person in charge
- Sue Harvey(Business Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
Room Information
- Single Rooms (92)
- Single Rooms with ensuite Wet Room (92)
Calway House Reviews (104)
Calway House has a Review Score of 9.8 (9.810) out of 10, based on 21 reviews in the last 2 years.
Over all time Calway House has 104 reviews.
My mother has stayed at several homes over the years as her dementia progressed and Calway House Care Home has without a doubt been the best. It has been a great comfort to know that she was in such good care. I also appreciated the phone calls from Calway House to inform me of any change in her condition or medical treatments. My brother and I are extremely grateful for the love and care extended to my mother.
My brother-in-law first came to Calway House Care Home spending a day a week in the day centre, which he really enjoyed and gave my sister a break. He then had weekly respite and finally became a permanent resident. It was distressing to see such a clever man's deterioration but he was always treated with respect and care. He felt secure and was well looked after. The management staff went out of their way to help us. They were so sensitive and never made us feel that we were a trouble. Thank you everyone - we will miss you.
The care my husband received was outstanding - both in the day centre and recently as a resident.
Good standard of care and respect shown. Helpful attitude of all staff.
I have not had a moment's worry since Dad has been in Calway House Care Home (two years ago). He is looked after with genuine love and deep care. His needs are carefully considered and every effort is made to meet them. The food is consistently very good indeed and he says it is 'just like home''. (Mum was an excellent cook!). The nursing side is monitored and I am always confident that Dad has the best of medical care. Attention to detail in all the important areas is well attended to.
My father went to Calway House in April 2021 suffering from severe dementia. Throughout his stay there the staff have been exceptional. The level of care provided to their residents is outstanding. Every time I visited, the residents were enjoying time in the communal areas along with the staff, rather than being stuck in their rooms. Sadly my father passed away a few weeks ago. The way the staff handled this was with the utmost dignity and respect. I will forever be grateful to them for the care and kindness they showed him during his final months, weeks, days, and hours. Knowing he was being so well looked after was a great comfort during an extremely difficult time. I cannot recommend this care home enough.
At all times we were both treated with care, love, understanding and respect during difficult times including Covid.
If I have to go into care I hope it is somewhere like Calway.
My mum has been at Calway House Care Home for a few months now and is incredibly settled and content. The rooms are warm and homely, the staff are wonderful and she absolutely loves the food. We couldn't be happier and have felt incredibly well supported in a difficult time. Thank you!
Wonderful place to come for care, building itself and good particular. Would recommend it to anyone to be able to look after themselves.
A warm, caring and clean environment.
Made to feel at home in pleasant surroundings.
The cleanliness is outstanding. It's like a five-star hotel. Modern lounge, spacious rooms. Great helpful and friendly staff. Always smiling. The best.
I thought my first visit after a long spell away (because of the virus) would be uncomfortable but not so. I was greeted with a big smile and happy chatter by everyone. Thanks.
This is a lovely place. The staff are friendly and helpful and most importantly my daughter is happy here.
My wife came into Calway House on the 24 March, I first visited her on the 26 March, where I was instantly struck how well she responded to the staff and they to her. The whole of the time she was here, the staff gave out an amazing amount of empathy and care. It seemed to me, their professionalism was tempered by humanity, caring and respect. For all of this, I will be extremely grateful.
I am pleased to be here and receiving the support I need. The staff are friendly and kind.
My wife was admitted into Calway House on the 24th of March for approx 4-weeks. I was impressed with many aspects of Calway from the quality of the room to the sensitive way and the professional manner the staff responded to me, but especially my wife.
The home has been refurbished and is clean, modern and attractive. On the whole, the staff are very polite, considerate and helpful. The food is good quality and appealing and includes occasional complimentary wine. Visiting, technology and maintenance are well-managed and efficient. It seems a little understaffed, and there don't appear to be activities going on, although this may be because it is a nursing wing and group activities are hard to establish. More personal entertainment would be good as my mum hasn't been engaged in any activities.
Thank you for taking the time to leave feedback for Calway House. We are pleased to hear your positive comments about the home and its facilities. All of our residents, including those receiving specialist nursing care, are invited to take part in a range of daily activities, however we fully...
Very friendly and helpful staff.
We were very grateful for the extra mile the team went over the last few months during the lockdown. They did their best to give us access via Skype and garden visits when allowed. This must be a very difficult time for them. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 March 2025Good
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Calway House.
There are no upcoming events for Calway House.
Awards / Recognitions (3)
- 30 Jan 2026Recipient: Somerset Care
- 31 Jan 2024Recipient: Somerset Care
- 15 Feb 2016Recipient: Somerset Care
Accreditations
There are no accreditations posted yet for Calway House.
Meet the Team (1)

I like to think of Calway House as being like a little village community. Every resident is a valued member of our community and every resident milestone is a collective cause for celebration. Whether it’s a 99th birthday, Mother’s Day or Christmas, we mark every special occasion together.
I absolutely love working in care – and I’ve often said that I will never retire from this job, I will just move in to Calway House as a resident!
This role has given me the opportunity to make a real difference – I can ensure that all of our residents have a brilliant quality of life, and support and motivate the staff to create a really happy home for those in our care. Old certainly doesn’t mean past it, and pandemic or no pandemic, I get to help Calway House residents live their lives to the full.
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