Calway House

Thank you to everyone at Calway House.

My mother and father went into Calway House Care Home in July 2019. They were given two adjacent rooms - a sitting room and a bedroom. My father passed away in May 2020 and Mum remained at Calway House until she passed on 14.06.2022. The staff went above and beyond to ensure their comfort and well-being at all times. My sister and myself were given access to a room to allow us to be close to Mum for five days prior to her death. Words cannot express how grateful we are for this.

My mother has stayed at several homes over the years as her dementia progressed and Calway House Care Home has without a doubt been the best. It has been a great comfort to know that she was in such good care. I also appreciated the phone calls from Calway House to inform me of any change in her condition or medical treatments. My brother and I are extremely grateful for the love and care extended to my mother.

My brother-in-law first came to Calway House Care Home spending a day a week in the day centre, which he really enjoyed and gave my sister a break. He then had weekly respite and finally became a permanent resident. It was distressing to see such a clever man's deterioration but he was always treated with respect and care. He felt secure and was well looked after. The management staff went out of their way to help us. They were so sensitive and never made us feel that we were a trouble. Thank you everyone - we will miss you.

The care my husband received was outstanding - both in the day centre and recently as a resident.

Good standard of care and respect shown. Helpful attitude of all staff.

I have not had a moment's worry since Dad has been in Calway House Care Home (two years ago). He is looked after with genuine love and deep care. His needs are carefully considered and every effort is made to meet them. The food is consistently very good indeed and he says it is 'just like home''. (Mum was an excellent cook!). The nursing side is monitored and I am always confident that Dad has the best of medical care. Attention to detail in all the important areas is well attended to.

My father went to Calway House in April 2021 suffering from severe dementia. Throughout his stay there the staff have been exceptional. The level of care provided to their residents is outstanding. Every time I visited, the residents were enjoying time in the communal areas along with the staff, rather than being stuck in their rooms. Sadly my father passed away a few weeks ago. The way the staff handled this was with the utmost dignity and respect. I will forever be grateful to them for the care and kindness they showed him during his final months, weeks, days, and hours. Knowing he was being so well looked after was a great comfort during an extremely difficult time. I cannot recommend this care home enough.

If I have to go into care I hope it is somewhere like Calway.

My mum has been at Calway House Care Home for a few months now and is incredibly settled and content. The rooms are warm and homely, the staff are wonderful and she absolutely loves the food. We couldn't be happier and have felt incredibly well supported in a difficult time. Thank you!

Wonderful place to come for care, building itself and good particular. Would recommend it to anyone to be able to look after themselves.

A warm, caring and clean environment.

Made to feel at home in pleasant surroundings.

The cleanliness is outstanding. It's like a five-star hotel. Modern lounge, spacious rooms. Great helpful and friendly staff. Always smiling. The best.

I thought my first visit after a long spell away (because of the virus) would be uncomfortable but not so. I was greeted with a big smile and happy chatter by everyone. Thanks.

This is a lovely place. The staff are friendly and helpful and most importantly my daughter is happy here.

My wife came into Calway House on the 24 March, I first visited her on the 26 March, where I was instantly struck how well she responded to the staff and they to her. The whole of the time she was here, the staff gave out an amazing amount of empathy and care. It seemed to me, their professionalism was tempered by humanity, caring and respect. For all of this, I will be extremely grateful.

I am pleased to be here and receiving the support I need. The staff are friendly and kind.

My wife was admitted into Calway House on the 24th of March for approx 4-weeks. I was impressed with many aspects of Calway from the quality of the room to the sensitive way and the professional manner the staff responded to me, but especially my wife.

The home has been refurbished and is clean, modern and attractive. On the whole, the staff are very polite, considerate and helpful. The food is good quality and appealing and includes occasional complimentary wine. Visiting, technology and maintenance are well-managed and efficient. It seems a little understaffed, and there don't appear to be activities going on, although this may be because it is a nursing wing and group activities are hard to establish. More personal entertainment would be good as my mum hasn't been engaged in any activities.