My wife has been in Craigbank for 13yrs now, I have never had any issues with the home or the staff. All staff are very helpful and knowledgeable. They are all very good at what they do. They all look after my wife with great care and consideration, she is always clean and well presented.
11 May 2026
Mum spent an assessment period of 4 weeks in this care home before confirmation of a permanent placement. We found this care home to be welcoming, cozy and friendly, with staff very experienced and knowledgeable in caring for a loved one with progressing dementia from the manager down to all other
staff. Staff are always visible and interacting with residents. We have been kept updated and involved in decision making with mum's best interests at the centre of everything. A weight has been lifted from our shoulders knowing that our mum's needs are being met fully. Thank you.
06 May 2026
We cannot thank everyone at Craigbank Nursing Home enough for the care, compassion, and dignity they showed our Aunt during her final weeks.
Although her stay was only three weeks, the kindness and professionalism of the entire team made the transition into care much easier for both her and our
family.
She was treated with dignity and respect at all times, and it was clear she was receiving high quality person centred care.
Staff were always approachable, understanding, reassuring and most importantly, truly cared about the well-being and happiness of all the residents.
We take great comfort in knowing her final days were spent in a peaceful and caring environment being cared for by exceptional care staff.
Thank you to the whole team, especially the depute manager, who took the time to show us around the care home last thing on a Friday without us having booked an appointment.
Thank you to everyone for giving our Aunt dignity, comfort and kindness when it mattered most.
09 April 2026
The staff are very friendly and helpful whenever I have visit my mum and always son hand to support her.They are always available to discuss my mums needs and deliver care to her to a very high standard which provides me with a sense of ease.
31 March 2026
The care home is excellent at managing the needs of dementia patients; they don't rush them, and they go out of their way to help the relatives understand. Their knowledge is first class, and they care for all of the residents with compassion, patience and care.
06 February 2026
All the staff are very caring and look after residents and their family. Excellent care at all times.
18 December 2025
The staff at Craigbank Care Home have done a wonderful job to support my mother who was not settling well in the care setting. They demonstrate respect and understanding in relation to my Mum's needs. There is a positive, warm atmosphere which is reassuring for relatives. Staff are knowledgeable and
attentive, always smiling.
16 September 2025
Craigbank is an excellent care facility, staff are amazing with my mum. My mum has come on leaps and bounds since she came here. Her mobility, well being, her diabetes was eratic in hospital and the staff have that stable now. Can't thank the staff enough.
15 July 2025
Had a review today with two particular staff members, and I'm very pleased with the care and the progress that my husband has made.
The staff are lovely and great attention to detail, and I'm also happy with the security with the premises.
10 July 2025
Spoken to the manager. Staff are so gentle, and my husband responds well, especially the care assistant.
08 July 2025
At Craigbank my uncle is treated with dignity and respect. Staff and management are invested in his care. The care home is a welcoming place, staff and management are attentive and our family is comforted to know our uncle to living in a happy and supportive location.
04 July 2025
I feel that home is well run by all members of staff and members of management. My brother's care is good. Activities are good in the home, well run by staff.
27 June 2025
My Dad has been a resident here for 3 month now, and has had the most fantastic care. All staff I have met and seen work with my Dad are outstanding, attentive and professional. They totally care for all my Dad's needs in a loving and supportive way. I can't praise Craigbank Care Home highly enough.
A shining example of how care homes should be.
28 May 2025
My husband has settled in well into Craigbank. He was in two homes previously which did not work out, staff in Craigbank seem caring with their patients. My husbands personal care seems to be well carried out.
11 December 2024
I have just attended my brothers 4 week review, and whilst there requires to be more time and experience to review my brother's care in Craigbank, the time and information, consideration given at the review was very helpful and I look forward to working with Craigbank to support my brother's
personalised and diverse care needs. Staff are pleasant, smiling and welcoming which makes all the difference.
13 November 2024
My husband has been a resident since July 2020. The staff are very good in caring for him. They keep me updated and include me in his needs and any concerns as per his care plan.
I am involved in his care plan and any decisions in his day to day living. Although my husbands's condition is that he
can no longer communicate or make decisions, I am confident that all aspects of his care are being met.
13 September 2024
Very happy with my aunt's care.
The room is always spotless.
My aunt is always clean and tidy.
08 August 2024
My wife has been a resident in Craigbank for 3 years, having previously been in another care facility. She moved to Craigbank because her illness is advanced and she requires a lot of care. Throughout her time in Craigbank, I have been very pleased and satisfied with the care and attention to her
has been of a high standard. I can see that she is always dealt with in a friendly manner with respect and dignity. Although communication is difficult I can see that my wife trusts her carers and responds well to them. All the staff are caring and patient with the needs of the residents. I have total trust in all of them. I have always been told of any issues r.e. health etc, timings.
I honestly cannot believe that my wife would receive with care anywhere else. A big thank you to all staff.
17 July 2024
The staff at Craigbank go above and beyond for their residents. I feel staff genuinely care and love my Gran and will do their utmost to make sure she is happy and comfortable because of this I have been able to build up a great relationship with both staff and management. Any problems or
suggestions I have are taken on board and facilitated if possible. I am also notified swiftly of any changes to my Grans routine or care plan change.
12 July 2024
The staff was nice and noticed my brother needed to see a doctor and go to hospital and they have been great with his care.
Latest Reviews for Craigbank Care Home
11 May 2026
My wife has been in Craigbank for 13yrs now, I have never had any issues with the home or the staff. All staff are very helpful and knowledgeable. They are all very good at what they do. They all look after my wife with great care and consideration, she is always clean and well presented.
11 May 2026
Mum spent an assessment period of 4 weeks in this care home before confirmation of a permanent placement. We found this care home to be welcoming, cozy and friendly, with staff very experienced and knowledgeable in caring for a loved one with progressing dementia from the manager down to all other
staff. Staff are always visible and interacting with residents. We have been kept updated and involved in decision making with mum's best interests at the centre of everything. A weight has been lifted from our shoulders knowing that our mum's needs are being met fully. Thank you.
06 May 2026
We cannot thank everyone at Craigbank Nursing Home enough for the care, compassion, and dignity they showed our Aunt during her final weeks.
Although her stay was only three weeks, the kindness and professionalism of the entire team made the transition into care much easier for both her and our
family.
She was treated with dignity and respect at all times, and it was clear she was receiving high quality person centred care.
Staff were always approachable, understanding, reassuring and most importantly, truly cared about the well-being and happiness of all the residents.
We take great comfort in knowing her final days were spent in a peaceful and caring environment being cared for by exceptional care staff.
Thank you to the whole team, especially the depute manager, who took the time to show us around the care home last thing on a Friday without us having booked an appointment.
Thank you to everyone for giving our Aunt dignity, comfort and kindness when it mattered most.
09 April 2026
The staff are very friendly and helpful whenever I have visit my mum and always son hand to support her.They are always available to discuss my mums needs and deliver care to her to a very high standard which provides me with a sense of ease.
31 March 2026
The care home is excellent at managing the needs of dementia patients; they don't rush them, and they go out of their way to help the relatives understand. Their knowledge is first class, and they care for all of the residents with compassion, patience and care.
06 February 2026
All the staff are very caring and look after residents and their family. Excellent care at all times.
18 December 2025
The staff at Craigbank Care Home have done a wonderful job to support my mother who was not settling well in the care setting. They demonstrate respect and understanding in relation to my Mum's needs. There is a positive, warm atmosphere which is reassuring for relatives. Staff are knowledgeable and
attentive, always smiling.
16 September 2025
Craigbank is an excellent care facility, staff are amazing with my mum. My mum has come on leaps and bounds since she came here. Her mobility, well being, her diabetes was eratic in hospital and the staff have that stable now. Can't thank the staff enough.
15 July 2025
Had a review today with two particular staff members, and I'm very pleased with the care and the progress that my husband has made.
The staff are lovely and great attention to detail, and I'm also happy with the security with the premises.
10 July 2025
Spoken to the manager. Staff are so gentle, and my husband responds well, especially the care assistant.
08 July 2025
At Craigbank my uncle is treated with dignity and respect. Staff and management are invested in his care. The care home is a welcoming place, staff and management are attentive and our family is comforted to know our uncle to living in a happy and supportive location.
04 July 2025
I feel that home is well run by all members of staff and members of management. My brother's care is good. Activities are good in the home, well run by staff.
27 June 2025
My Dad has been a resident here for 3 month now, and has had the most fantastic care. All staff I have met and seen work with my Dad are outstanding, attentive and professional. They totally care for all my Dad's needs in a loving and supportive way. I can't praise Craigbank Care Home highly enough.
A shining example of how care homes should be.
28 May 2025
My husband has settled in well into Craigbank. He was in two homes previously which did not work out, staff in Craigbank seem caring with their patients. My husbands personal care seems to be well carried out.
11 December 2024
I have just attended my brothers 4 week review, and whilst there requires to be more time and experience to review my brother's care in Craigbank, the time and information, consideration given at the review was very helpful and I look forward to working with Craigbank to support my brother's
personalised and diverse care needs. Staff are pleasant, smiling and welcoming which makes all the difference.
13 November 2024
My husband has been a resident since July 2020. The staff are very good in caring for him. They keep me updated and include me in his needs and any concerns as per his care plan.
I am involved in his care plan and any decisions in his day to day living. Although my husbands's condition is that he
can no longer communicate or make decisions, I am confident that all aspects of his care are being met.
13 September 2024
Very happy with my aunt's care.
The room is always spotless.
My aunt is always clean and tidy.
08 August 2024
My wife has been a resident in Craigbank for 3 years, having previously been in another care facility. She moved to Craigbank because her illness is advanced and she requires a lot of care. Throughout her time in Craigbank, I have been very pleased and satisfied with the care and attention to her
has been of a high standard. I can see that she is always dealt with in a friendly manner with respect and dignity. Although communication is difficult I can see that my wife trusts her carers and responds well to them. All the staff are caring and patient with the needs of the residents. I have total trust in all of them. I have always been told of any issues r.e. health etc, timings.
I honestly cannot believe that my wife would receive with care anywhere else. A big thank you to all staff.
17 July 2024
The staff at Craigbank go above and beyond for their residents. I feel staff genuinely care and love my Gran and will do their utmost to make sure she is happy and comfortable because of this I have been able to build up a great relationship with both staff and management. Any problems or
suggestions I have are taken on board and facilitated if possible. I am also notified swiftly of any changes to my Grans routine or care plan change.
12 July 2024
The staff was nice and noticed my brother needed to see a doctor and go to hospital and they have been great with his care.