Search...

Craigbank Care Home

80 Saracen Street, Glasgow, Glasgow City G22 5AD
Advinia Healthcare Ltd Logo
Jobs
Craigbank Care Home logo
Food is plentiful and goodLinsey J(Daughter of Resident/Service User)
Craigbank Care Home, Glasgow
Good activity program to occupy everyoneSusan R(Daughter of Resident/Service User)
Craigbank Care Home, Glasgow
It's a very friendly and happy place to visit. It's the staff who make the placeJanice H(Daughter of Resident/Service User)
Craigbank Care Home, Glasgow

Craigbank is a purpose-built Glasgow care home that provides residential dementia care, nursing dementia care, and provision for short-term respite, palliative and convalescence needs.

Consisting of three houses and secure gardens, Craigbank also offers refurbished bedrooms that residents are welcome to personalise to their own tastes.

The home benefits from having its own ‘nutritional champion’ who makes sure all dietary needs and personal preferences are catered for, researching all care needs and...  

Care Provided by Craigbank Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Dementia CareFrom £1,500N/A
Nursing Dementia CareFrom £1,700N/A

Specialist dementia fees are subject to an individual care needs assessment

Contact Craigbank Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority

Support you may be entitled to

  • If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.

Good to Know

Group / Owner

Person in charge

  • Claribel Durairaj (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (61)
  • Single Rooms with ensuite Wet Room (61)

Craigbank Care Home Reviews (95)

Submit a Review
9.6

Craigbank Care Home has a Review Score of 9.6 (9.646) out of 10, based on 20 reviews in the last 2 years. Over all time Craigbank Care Home has 95 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Craigbank Care Home
Loading...
Showing 95 reviews matching selected criteria
Review from Gillian N (Daughter-in-law of Resident) published on 27 May 2026 Submitted via Postal Card
Overall Experience

Peter is still cheery but still gets confused sometimes. He doesn't make sense what he says he likes to be helpful still got a habit of planking things hes settled in well.

Reply from Claribel Durairaj, Home Manager at Craigbank Care Home

Thank you for the comments and glad that he is settling well.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B M (Partner of Resident) published on 21 May 2026 Submitted via Postal Card
Overall Experience

Since I started visiting in December 2025, I have been impressed with all members of staff connected with looking after my partner as I was in hospital for two weeks that she had been in attendance at Craigbank. The staff and other people up visiting their friends, it seems a nice family orientated care home and I myself have got to know the other visitors very well and on a name to name basis. As I go up 4 times a week, even I enjoy going up to visit my partner now, as its not just a home but a family type home.

Reply from Claribel Durairaj, Home Manager at Craigbank Care Home

Thank you for the lovely comments and glad that you feel at home .

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie L (Daughter of Resident) published on 14 May 2026 Submitted via Website
Overall Experience
The staff truly made my mum feel like she was in her own home. The attention and love shown to her was above and beyond. She celebrated her birthday with family and friends and they went out their way to make it extra special. Also, decorating her room for her during a spell in hospital.

Our family will be forever grateful for the care and attention our mum received from not only all the care/nursing staff but also the activities/laundrette/domestic/catering and maintenance staff, they all treated her with respect and dignity no matter what she was up to and believe me she could give out abuse but they took it in their stride and were always able to distract and motivate her.

Reply from Paul Lawson, Head of Sales and Marketing at Craigbank Care Home

Thank-you so much for your very kind words and we extend our love and best wishes to you and all of the family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David T (Husband of Resident) published on 11 May 2026 Submitted via Postal Card
Overall Experience

My wife has been in Craigbank for 13yrs now, I have never had any issues with the home or the staff. All staff are very helpful and knowledgeable. They are all very good at what they do. They all look after my wife with great care and consideration, she is always clean and well presented.

Reply from Claribel Durairaj, Home Manager at Craigbank Care Home

Thank you for the lovely comments and glad that your wife is receiving good care which will continue at Craigbank .

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from N S (Daughter of Resident) published on 11 May 2026 Submitted via Website
Overall Experience

Mum spent an assessment period of 4 weeks in this care home before confirmation of a permanent placement. We found this care home to be welcoming, cozy and friendly, with staff very experienced and knowledgeable in caring for a loved one with progressing dementia from the manager down to all other staff. Staff are always visible and interacting with residents. We have been kept updated and involved in decision making with mum's best interests at the centre of everything. A weight has been lifted from our shoulders knowing that our mum's needs are being met fully. Thank you.

Reply from Claribel Durairaj, Home Manager at Craigbank Care Home

Thank you for the lovely comments and you can be assured that good standard care will continue for your mum .

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda D (Niece of Resident) published on 6 May 2026 Submitted via Website
Overall Experience
We cannot thank everyone at Craigbank Nursing Home enough for the care, compassion, and dignity they showed our Aunt during her final weeks.
Although her stay was only three weeks, the kindness and professionalism of the entire team made the transition into care much easier for both her and our family.
She was treated with dignity and respect at all times, and it was clear she was receiving high quality person centred care.
Staff were always approachable, understanding, reassuring and most importantly, truly cared about the well-being and happiness of all the residents.
We take great comfort in knowing her final days were spent in a peaceful and caring environment being cared for by exceptional care staff.
Thank you to the whole team, especially the depute manager, who took the time to show us around the care home last thing on a Friday without us having booked an appointment.

Thank you to everyone for giving our Aunt dignity, comfort and kindness when it mattered most.

Reply from Claribel Durairaj, Home Manager at Craigbank Care Home

Thank you for the lovely comments and good to know that you were supported from the start till the end of your aunt's stay at Craigbank.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lorraine J (Daughter of Resident) published on 9 April 2026 Submitted via Website
Overall Experience

The staff are very friendly and helpful whenever I have visit my mum and always son hand to support her.They are always available to discuss my mums needs and deliver care to her to a very high standard which provides me with a sense of ease.

Reply from Claribel Durairaj, Home Manager at Craigbank Care Home

Thank you for your nice comments and I'm glad that your mum's care at Craigbank is to your expectation .

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H P (Wife of Resident) published on 31 March 2026 Submitted via Postal Card
Overall Experience

The care home is excellent at managing the needs of dementia patients; they don't rush them, and they go out of their way to help the relatives understand. Their knowledge is first class, and they care for all of the residents with compassion, patience and care.

Reply from Claribel Durairaj, Home Manager at Craigbank Care Home

Hello , Thanks for the wonderful review . I will pass it on to our team and will continue to care for our Residents with compassionate , patience and care .

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Margaret B (Wife of Resident) published on 6 February 2026 Submitted via Postal Card
Overall Experience

All the staff are very caring and look after residents and their family. Excellent care at all times.

Reply from Paul Lawson, Head of Sales and Marketing at Craigbank Care Home

Thank-you very much for your lovely review. Best wishes.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lynne H (Daughter of Resident) published on 18 December 2025 Submitted via Postal Card
Overall Experience

The staff at Craigbank Care Home have done a wonderful job to support my mother who was not settling well in the care setting. They demonstrate respect and understanding in relation to my Mum's needs. There is a positive, warm atmosphere which is reassuring for relatives. Staff are knowledgeable and attentive, always smiling.

Reply from Claribel Durairaj, Home Manager at Craigbank Care Home

Hi, Thanks for your lovely feedback and good to know that Mum is settling well at Craigbank .

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A H (Daughter of Resident) published on 16 September 2025 Submitted via Postal Card
Overall Experience

Craigbank is an excellent care facility, staff are amazing with my mum. My mum has come on leaps and bounds since she came here. Her mobility, well being, her diabetes was eratic in hospital and the staff have that stable now. Can't thank the staff enough.

Reply from Claribel Durairaj, Home Manager at Craigbank Care Home

Hi, Thank you for the lovely comments and we will continue with our highest standard of care . Regards

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Catherine M (Wife of Resident) published on 15 July 2025 Submitted via Postal Card
Overall Experience
Had a review today with two particular staff members, and I'm very pleased with the care and the progress that my husband has made.

The staff are lovely and great attention to detail, and I'm also happy with the security with the premises.

Reply from Claribel Durairaj, Home Manager at Craigbank Care Home

Hi, Thanks for your kind feedback . We are glad that you and family are happy with the care . Please be assured we will continue to offer the good quality care for your husband .Regards,Claribel

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M M (Wife of Resident) published on 10 July 2025 Submitted via Postal Card
Overall Experience

Spoken to the manager. Staff are so gentle, and my husband responds well, especially the care assistant.

Reply from Claribel Durairaj, Home Manager at Craigbank Care Home

Thanks for your review and glad that staff are aware of your husband's needs and respond well . Regards

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C Z (Nephew of Resident) published on 8 July 2025 Submitted via Postal Card
Overall Experience

At Craigbank my uncle is treated with dignity and respect. Staff and management are invested in his care. The care home is a welcoming place, staff and management are attentive and our family is comforted to know our uncle to living in a happy and supportive location.

Reply from Paul Lawson, National Sales Manager at Craigbank Care Home

Thank-you very much for your review. We are very pleased to hear that you feel so reassured that your dear uncle is being well cared for at Craigbank and that you feel welcome and informed during your visits. Best wishes.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Veronica N (Sister of Resident) published on 4 July 2025 Submitted via Postal Card
Overall Experience

I feel that home is well run by all members of staff and members of management. My brother's care is good. Activities are good in the home, well run by staff.

Reply from Claribel Durairaj, Home Manager at Craigbank Care Home

Thanks for the lovely comments and glad that your brother is settling well and enjoying the activities . I can assure you that we are passionate in offering quality person cantered care to our Residents.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Scott K (Son of Resident) published on 27 June 2025 Submitted via Website
Overall Experience

My Dad has been a resident here for 3 month now, and has had the most fantastic care. All staff I have met and seen work with my Dad are outstanding, attentive and professional. They totally care for all my Dad's needs in a loving and supportive way. I can't praise Craigbank Care Home highly enough. A shining example of how care homes should be.

Reply from Claribel Durairaj, Home Manager at Craigbank Care Home

Thanks for your lovely feedback and I'm very glad that dad settled well at Craigbank .We will continue to offer high quality standard care with love and compassion .Regards

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sheena W (Wife of Resident) published on 28 May 2025 Submitted via Postal Card
Overall Experience

My husband has settled in well into Craigbank. He was in two homes previously which did not work out, staff in Craigbank seem caring with their patients. My husbands personal care seems to be well carried out.

Reply from Paul Lawson, National Sales Manager at Craigbank Care Home

Thank-you very much for your review and we are delighted that your dear husband has settled in so well. Best wishes.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Angela S (Sister of Resident) published on 11 December 2024 Submitted via Postal Card
Overall Experience

I have just attended my brothers 4 week review, and whilst there requires to be more time and experience to review my brother's care in Craigbank, the time and information, consideration given at the review was very helpful and I look forward to working with Craigbank to support my brother's personalised and diverse care needs. Staff are pleasant, smiling and welcoming which makes all the difference.

Reply from Paul Lawson, National Sales Manager at Craigbank Care Home

Thank you very much for your feedback and for your visit to your brother's 4 week review. We are glad that you found it so helpful and we look forward to offering our continued support. Thank you also for your kind comments about our wonderful staff team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rosaline M (Wife of Resident) published on 13 November 2024 Submitted via Postal Card
Overall Experience
My husband has been a resident since July 2020. The staff are very good in caring for him. They keep me updated and include me in his needs and any concerns as per his care plan.

I am involved in his care plan and any decisions in his day to day living. Although my husbands's condition is that he can no longer communicate or make decisions, I am confident that all aspects of his care are being met.

Reply from Claribel Durairaj, Home Manager at Craigbank Care Home

Thank you for taking your time to submit a review. We will continue to provide quality standard care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S C (Niece of Resident) published on 13 September 2024 Submitted via Postal Card
Overall Experience
Very happy with my aunt's care.
The room is always spotless.

My aunt is always clean and tidy.

Reply from Paul Lawson, National Sales Manager at Craigbank Care Home

Thank you very much for your review and for sharing the positive experience at Craigbank. Best wishes.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 05 November 2025
  • How well do we support people's wellbeing?
    Very Good

    (5)

  • How good is our leadership?
    Good

    (4)

  • How good is our staff team?
    Good

    (4)

  • How good is our setting?
    Very Good

    (5)

  • How well is care and support planned?
    Good

    (4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Craigbank Care Home.

Upcoming Events

There are no upcoming events for Craigbank Care Home.

Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for Craigbank Care Home.

Meet the Team (1)

Claribel Durairaj
Claribel DurairajJob Title:Home ManagerJoined: 2019

I have been in the care industry since 1988 and have BSc (Hons) Nursing, and Msc Nursing qualifications.

What excites me most about my role is the relationships I build with residents, families, and colleagues. Outside of work I enjoy hobbies such as writing and taking part in spiritual activities.

My biggest career highlight would be completing a research study on spirituality and spiritual care in the care homes.

Frequently Asked Questions about Craigbank Care Home

What types of Care is Craigbank Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Craigbank Care Home have?

There are 61 Single Rooms.

What are the Facilities & Services at Craigbank Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Craigbank Care Home to the centre of Glasgow?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Craigbank Care Home to verify any information. View our terms and conditions. Craigbank Care Home has an Enhanced Service -more info.