Craigbank Care Home

Every time I visit my sister-in-law I don't see much change, she seems to be okay.

I never thought that my Mum would be OK in a care home but these guys have done a great job to make her feel at home. Although it is only a couple of months, she is doing well here.

Staff members have been brilliant with my dad and have been great with myself, with regards to keeping me up to date on how he is doing, what he has been joining in with and making sure he is happy!

My dad has been in the care home for 9 years, he has no reason to complain about anything, the staff and admin at the home have been brilliant about me and my dad. They do a cracking job and don't get paid enough for what they do.

I cannot thank the management and the staff of all the different areas of Craigbank for the help and care they give to my brother. My brother was admitted to hospital in January with pneumonia and was very ill but when he returned to Craigbank, you could see a big improvement and this is down to the staff and management.

I have been visiting my friend for the last six years. In that time the staff have been very attentive to his needs. The staff have always been considerate, friendly and have always had a smile for me any time I visited. There is a sweet bowl at the entrance which is always full and you just help yourself. All in all a lovely visit to see my pal. Excellent from start to finish.

Top marks to a well-run care home.

These small kindnesses can make all the difference to a resident's quality of life.

Always welcoming and helpful. My sister and I are always given privacy and staff explain how our resident sister is doing. She always looks well cared for in matching outfits and staff seem to know her very well. We feel that she is safe and that her needs are being catered for and adjusted as her dementia progresses. We feel able to ask any questions and find staff friendly.

My Father has only been at Craigbank for 2 months and since the day he moved in, I have been really impressed with the care and dedication of all staff. I am always kept informed of my Dad's care and staff approach you when visiting. They are professional, caring and know what they are doing. I have great confidence and comfort knowing he is well looked after. Well done to all staff. My Dad has improved behaviour and gained weight since coming here, he is lucky to be in such a caring and safe environment.

The staff are excellent at communicating and keeping families in the loop. They understand dementia and residents are treated with understanding and respect. As a family, we need to feel our parent is treated with respect and the greatest care.

Living over 300 miles from Glasgow, I, unfortunately, do not get to visit Dad as often as I would like. When I do come to see him at Craigbank I always find him contented, well dressed and groomed. His room is well maintained. Staff are excellent cheerful and very attentive. I rest easy knowing that Dad is well cared for and happy in himself.

All staff very polite and friendly and helpful to residents and visitors.

Craigbank Care Home provides specialist dementia care and my dad has been there for a year and a half now. The staff on the whole are wonderful and have so much patience with the residents. My dad now lets them take care of him which we never thought he would when he entered the home at the beginning. Food is plentiful and good, facilities and cleanliness are good. Lots of activities and events too although my dad doesn't join in with these.

I have excellent carers and managers. The food is excellent and my room feels like home.

Lovely nursing home and excellent care for my Dad and the other people in the home.

I went to visit Craigbank home in Glasgow to visit an old friend from Clydebank. The staff were great and I felt she was well looked after in the home. The reception girls were great, also as I had little to do with the area, I'm from the east end of Glasgow, they told me where to get the bus back to the east end of town.

My dad has been in this carehome for 4 months now as dementia patient. His room is very nice. The care my father is given I am happy with. He is fed well and always clean and tidy. My only concerns is there isn't enough staff on and poor on activities. The staff seem welcoming and friendly and willing to answer any questions, overall do good job.

The care home is extremely friendly. Staff are both compassionate towards residents and family, as well as welcoming. Residents are treated with genuine care and respect. As a family member, I feel part of my dad's care and leave feeling he is well cared for and safe.

I have been very pleased overall with the staff and facilities at the home. My father has been well cared for and looked after by some amazing people. I would certainly recommend Craigbank to any family in my situation. It's a very friendly and happy place to visit. It's the staff who make the place.