I feel mum has settled really well in the home. Initially we had a few minor issues however, after raising my concerns with the staff these were resolved quickly and efficiently. Overall, the staff are hard working, attentive to the residents' needs, approachable and extremely caring.
21 May 2026
Newgate Lodge has a warm friendly feel to it the moment you walk in. The staff in a departments are very friendly and it's obvious how much they care for the residents.
Mum has been here for a few weeks and is already settled which gives me great comfort in knowing she is safe, happy, well cared
for and most of all she is content.
21 May 2026
Outstanding care, extremely patience with mum.
21 May 2026
Fabulous team. both carers and housekeeping
"first class"
21 May 2026
Very friendly team "highly recommend"
21 May 2026
My wife's nanna is extremely happy in the care home and the staff have been extremely welcoming to us when we visit.
21 May 2026
As a family we are highly delighted with my mums care. Mum came into care for 2 weeks for respite and she was so happy, we decided for mum to stay here. She loves it. The staff are incredibly brilliant to my mum and the family. The home also provides care for the family as well as my mum. When we
come to see mum it is very friendly. Nothing is too much trouble. A huge thank you.
14 May 2026
The staff and management are very good and friendly. Clean and nice atmosphere and very secure place. I would recommend this to one look for a good care home.
14 May 2026
Mum has been receiving respite care at Newgate Lodge since 27th January this year. I have been delighted at the care and support given to mum. All staff are friendly and caring and mum is receiving excellent care. Staff include mum in appropriate activities and are sensitive to her needs. Mum is
living with vascular dementia and staff recognise and support mum to be as independent as she is able. Mum is clean, well fed and she is in a safe, secure environment. I can't think of a better place for mum to be. I highly recommend Newgate Lodge as a great place for care and support. All staff are committed to their roles and I feel confident to approach them when enquiring about mums well being. Well done Newgate Lodge.
14 May 2026
As a family we brought my mum in for respite for 2 weeks and she has been so happy here that she has wanted to stay forever, so she is. The staff here are so good, kind and caring, so supportive to the family too, we couldn't be happier.
14 May 2026
My nanna is staying at the care home. Whenever I speak to her she says how much she loves it in the care home. The staff are friendly, rooms and common areas clean and maintained. It's a lovely environment for her.
07 May 2026
My mum has been a resident at Newgate Lodge for 7 years. It is her home and a second home to her family all the staff are loving and caring to all residents. The facilities are modern, well maintained and the housekeeping, laundry and catering teams do a marvellous job. The home provides a varied
programme of activities which cater for all residents, including safe and secure outside facilities and garden area. The management team and carers are dedicated in providing the best care possible and I would highly recommend this home.
06 May 2026
Great service and Mum has settled in very well and we are very reassured. It was a difficult move of home and everyone has been so welcoming. It's so nice to see mum smiling during the activities and she seems to have more of a social life
01 May 2026
My mum has been in the Lodge for the last 3 months and I can honestly say that she loves it. All the staff go above and beyond, they make her feel so loved and cared for, just like an extended family. The activities and entertainment are great and keep her young at heart. She loves the food and the
communal dining and likes to chat to the other residents. The staff make all the family welcome every time we visit.
13 April 2026
Lovely well kept clean care home. Always smells nice, the staff are all great, nothing is to much trouble for them. Highly recommend.
09 February 2026
Whenever I visit the home I'm always impressed by how clean and tidy the bedrooms, lounge and dining room are, the staff are very friendly and helpful and I can see that my mum (who has dementia) is very well cared for and happy and content
I have occasionally visited at meal times and the dinners
look lovely, as do the sandwiches at tea time.
Lots of entertainment and activities are provided and they have even included my mum in group visits to the theatre and a local cafe which she thoroughly enjoyed.
I love that they keep relatives updated on social media where I regularly see photographs of my mum and others enjoying activities.
Staff do seem to try to think of anything which will improve their quality of life, be that visits from children at the local primary school, visits from therapy dogs, or having a manicure.
I would highly recommend this home.
13 January 2026
Although my mother didn't make it into Newgate Lodge as her status was changed to end of life we'd originally planned for her to go here for a few weeks to help her recover. Can't say enough about how friendly and helpful the team were. Would not hesitate in recommending this care home. Special
thanks to Anthony and Rebekah for being so understanding.
30 December 2025
Newgate Lodge is the best care home in the Mansfield area. Nothing is too much trouble for all the staff. My nana is blown away by the care she is receiving and this makes my family and I very happy knowing she is safe and well looked after. I would definitely recommend this care home to anyone
considering going into care. Thank you to all at Newgate Lodge.
15 December 2025
Volunteered at the Summer Fayre. The amount of effort that was put into this was amazing. Staff were lovely and attentive to the residents needs, staff spent time with residents and the residents families. We were made to feel welcome. It was a lovely experience.
15 December 2025
The home is always warm and comfortable and is regularly updating facilities and furniture. Staff are always friendly, approachable and Barbara and Stacey particularly ensure my mums health needs are seen to very quickly.
I have always found communication between staff and residents is excellent,
Barbara also talks to my mum via sign language which she finds helps her enormously.
There are regular external entertainers arranged and daily activities for everyone to join in with which Mel and Leanne do a fabulous job with
I know my mum is well looked after
Latest Reviews for Newgate Lodge Care Home
27 May 2026
I feel mum has settled really well in the home. Initially we had a few minor issues however, after raising my concerns with the staff these were resolved quickly and efficiently. Overall, the staff are hard working, attentive to the residents' needs, approachable and extremely caring.
21 May 2026
Newgate Lodge has a warm friendly feel to it the moment you walk in. The staff in a departments are very friendly and it's obvious how much they care for the residents.
Mum has been here for a few weeks and is already settled which gives me great comfort in knowing she is safe, happy, well cared
for and most of all she is content.
21 May 2026
Outstanding care, extremely patience with mum.
21 May 2026
Fabulous team. both carers and housekeeping
"first class"
21 May 2026
Very friendly team "highly recommend"
21 May 2026
My wife's nanna is extremely happy in the care home and the staff have been extremely welcoming to us when we visit.
21 May 2026
As a family we are highly delighted with my mums care. Mum came into care for 2 weeks for respite and she was so happy, we decided for mum to stay here. She loves it. The staff are incredibly brilliant to my mum and the family. The home also provides care for the family as well as my mum. When we
come to see mum it is very friendly. Nothing is too much trouble. A huge thank you.
14 May 2026
The staff and management are very good and friendly. Clean and nice atmosphere and very secure place. I would recommend this to one look for a good care home.
14 May 2026
Mum has been receiving respite care at Newgate Lodge since 27th January this year. I have been delighted at the care and support given to mum. All staff are friendly and caring and mum is receiving excellent care. Staff include mum in appropriate activities and are sensitive to her needs. Mum is
living with vascular dementia and staff recognise and support mum to be as independent as she is able. Mum is clean, well fed and she is in a safe, secure environment. I can't think of a better place for mum to be. I highly recommend Newgate Lodge as a great place for care and support. All staff are committed to their roles and I feel confident to approach them when enquiring about mums well being. Well done Newgate Lodge.
14 May 2026
As a family we brought my mum in for respite for 2 weeks and she has been so happy here that she has wanted to stay forever, so she is. The staff here are so good, kind and caring, so supportive to the family too, we couldn't be happier.
14 May 2026
My nanna is staying at the care home. Whenever I speak to her she says how much she loves it in the care home. The staff are friendly, rooms and common areas clean and maintained. It's a lovely environment for her.
07 May 2026
My mum has been a resident at Newgate Lodge for 7 years. It is her home and a second home to her family all the staff are loving and caring to all residents. The facilities are modern, well maintained and the housekeeping, laundry and catering teams do a marvellous job. The home provides a varied
programme of activities which cater for all residents, including safe and secure outside facilities and garden area. The management team and carers are dedicated in providing the best care possible and I would highly recommend this home.
06 May 2026
Great service and Mum has settled in very well and we are very reassured. It was a difficult move of home and everyone has been so welcoming. It's so nice to see mum smiling during the activities and she seems to have more of a social life
01 May 2026
My mum has been in the Lodge for the last 3 months and I can honestly say that she loves it. All the staff go above and beyond, they make her feel so loved and cared for, just like an extended family. The activities and entertainment are great and keep her young at heart. She loves the food and the
communal dining and likes to chat to the other residents. The staff make all the family welcome every time we visit.
13 April 2026
Lovely well kept clean care home. Always smells nice, the staff are all great, nothing is to much trouble for them. Highly recommend.
09 February 2026
Whenever I visit the home I'm always impressed by how clean and tidy the bedrooms, lounge and dining room are, the staff are very friendly and helpful and I can see that my mum (who has dementia) is very well cared for and happy and content
I have occasionally visited at meal times and the dinners
look lovely, as do the sandwiches at tea time.
Lots of entertainment and activities are provided and they have even included my mum in group visits to the theatre and a local cafe which she thoroughly enjoyed.
I love that they keep relatives updated on social media where I regularly see photographs of my mum and others enjoying activities.
Staff do seem to try to think of anything which will improve their quality of life, be that visits from children at the local primary school, visits from therapy dogs, or having a manicure.
I would highly recommend this home.
13 January 2026
Although my mother didn't make it into Newgate Lodge as her status was changed to end of life we'd originally planned for her to go here for a few weeks to help her recover. Can't say enough about how friendly and helpful the team were. Would not hesitate in recommending this care home. Special
thanks to Anthony and Rebekah for being so understanding.
30 December 2025
Newgate Lodge is the best care home in the Mansfield area. Nothing is too much trouble for all the staff. My nana is blown away by the care she is receiving and this makes my family and I very happy knowing she is safe and well looked after. I would definitely recommend this care home to anyone
considering going into care. Thank you to all at Newgate Lodge.
15 December 2025
Volunteered at the Summer Fayre. The amount of effort that was put into this was amazing. Staff were lovely and attentive to the residents needs, staff spent time with residents and the residents families. We were made to feel welcome. It was a lovely experience.
15 December 2025
The home is always warm and comfortable and is regularly updating facilities and furniture. Staff are always friendly, approachable and Barbara and Stacey particularly ensure my mums health needs are seen to very quickly.
I have always found communication between staff and residents is excellent,
Barbara also talks to my mum via sign language which she finds helps her enormously.
There are regular external entertainers arranged and daily activities for everyone to join in with which Mel and Leanne do a fabulous job with
I know my mum is well looked after