Submit a Review for Dungate Manor
Flanchford Road, Reigate Heath, Reigate, RH2 8QT
View full details of Dungate ManorLatest Reviews for Dungate Manor
15 January 2026
Dad has resided at Dungate for almost 3 years. Whilst his health has naturally deteriorated, as a family we rest in the knowledge that he is content and very well cared for.
Over recent months, the home has come under new and much improved management.
All staff are genuinely caring, supportive
and always have a smile.
Activities are now run enthusiastically to include all residents to the best of their ability and it is lovely as a relative to be shown footage when we're not present.
Events are now regularly put on so that families can share experiences with their loved ones. From a thoughtful quiet fireworks display to the Christmas carol concert which was bursting at the seams with families. So heartwarming!
There was a recent food taster menu for relatives too, showcasing the new residents' menu. It was of hotel standard - hopefully this will now be standard for all daily meals.
The home has a lived in and comfortable feel well suited to the environment in beautiful surroundings.
06 January 2026
Over recent months, Dungate has been a very happy and calm home. Staff are very kind and caring.
Improvements being made on food.
Inclusive events for residents and family, which is great. Fireworks evenings and food tasting were a highlight.
It was so lovely to be able to share this experience
and other recent events/parties with my lovely Dad.
Dad is settled and content at Dungate and we know he is now safe and well cared for.
01 December 2025
My father is content and wants for nothing. He feels well cared for by the staff.
01 December 2025
My mother has been in Dungate Manor for 4 years. It's not been an easy ride as she struggles to settle. However the carers have pursued with kindness and support for us both. Since the new ownership, I have noticed a positive change in the atmosphere, activities, and now the food. My mother is now
calmer and more content. Last night they launched their new food menu at a firework and taster evening. The food has always been a bit of a bugbear with my mother who pronounced the new food as 'excellent' and I agree it was beautifully presented and delicious. I'm now looking forward to joining her for lunch!!
01 December 2025
I chose Dungate Manor for my husband because the staff are exceptionally kind, caring and professional. They work extremely hard and get on well together. The new activities manager is very jolly and includes all the residents, whatever their ability. The deputy manager is acting manager at present,
working long hours and with huge responsibility.
13 October 2025
I am very pleased my husband is in Dungate Manor. It was recommended to me by a friend, and he seems very happy there. The staff are helpful, courteous, and no task is too trivial for them to carry it out in a polite and caring manner. I am always made to feel very welcome whenever I visit and if
ever there is an issue with my husband, they contact me immediately.
26 September 2025
- The staff team are caring and compassionate.
- The home is pleasant and inviting.
- The staff attend to the needs of my mother.
02 July 2025
I am extremely glad that we found the best care possible for my Mother. Dungate Manor Care Home in Reigate, Surrey is a gem among care homes.
From my initial conversations with the manager, I knew that I had found the right place for Mum. The team at Dungate is a well knit family, working as one.
Over the last few months each individual team member has shown genuine care for my Mother and it was deeply satisfying to see the attention to detail in the care given to her.
In particular I would like to name one staff member as an outstanding care giver and amazing individual who is very much in charge of her team. As with all her staff, she gives 110% every single minute of the day. The manager and this care giver quite obviously have the respect of all their carefully chosen staff and it is clear to see that this is reciprocated by them.
I must mention three other staff members, all of whom I found to be incredibly dedicated and committed to their profession. Every single member of staff was approachable and helpful.
13 May 2025
This is fabulous home, spent many an afternoon with a relative and always felt welcomed by the team at Dungate and I always felt they were looking after my family member. Nice to have peace of mind that he was getting the best care. Thank you to all at Dungate
29 April 2025
I am happy with all the services. Staff support me a lot.
29 April 2025
Just wanted to say that the home is in a beautiful position in the Buckland area. The staff are young, smart, attractive and love to make things happy for all the residents. We have had chair exercises today, which is a laugh as well as exercising our muscles! It's a lovely place with very positive
vibes.
29 April 2025
Everyone is very friendly.
Happy, very caring.
Food excellent.
Good experience - pay games.
28 April 2025
I am thrilled to be here at Dungate Manor, as expected, it is a lovely home with a caring team. The staff are caring and fully knowledgeable.
28 April 2025
Where do I begin? The staff are caring and very kind, and nothing is too much trouble for them to cope with for the many residents. We are all warm, well fed and know that we are safe at all times. There seems to be nothing too much trouble for them at any time.
16 April 2025
Quite happy here. Able to come and go as I please. Food is great. I go to the community centre. Feel supported.
28 March 2025
This has to be the friendliest care home I have visited.
The staff and management are amazing, nothing is too much trouble.
The dinning facilities are to the highest of standards whereby all needs are catered for.
The home is set in beautiful surroundings with a warm homely feel. There is
always something going on I have often found myself in the mist of the daily activities, singing along!Everyone seems very happy. I would highly recommend Dungate Manor.
28 March 2025
My little lady is surrounded by lots of tenderness and proficiency from everyone. I'm free to call by any time and made welcome as well. I love their empathy - a really caring team. So lucky to have this. Also been invited to residents celebrations - in fact going to Mother's Day at end of month and
looking forward to this. Thank you
14 January 2025
I am well looked after by the carers. I love this home and I feel safe here.
13 January 2025
As my family don't come to visit me often the team spend good quality time with me and I feel safe and protected.
14 November 2024
I feel happy here. Staff treating me well and respected.
I enjoy activities and food.
Latest Reviews for Dungate Manor
15 January 2026
Dad has resided at Dungate for almost 3 years. Whilst his health has naturally deteriorated, as a family we rest in the knowledge that he is content and very well cared for.
Over recent months, the home has come under new and much improved management.
All staff are genuinely caring, supportive
and always have a smile.
Activities are now run enthusiastically to include all residents to the best of their ability and it is lovely as a relative to be shown footage when we're not present.
Events are now regularly put on so that families can share experiences with their loved ones. From a thoughtful quiet fireworks display to the Christmas carol concert which was bursting at the seams with families. So heartwarming!
There was a recent food taster menu for relatives too, showcasing the new residents' menu. It was of hotel standard - hopefully this will now be standard for all daily meals.
The home has a lived in and comfortable feel well suited to the environment in beautiful surroundings.
06 January 2026
Over recent months, Dungate has been a very happy and calm home. Staff are very kind and caring.
Improvements being made on food.
Inclusive events for residents and family, which is great. Fireworks evenings and food tasting were a highlight.
It was so lovely to be able to share this experience
and other recent events/parties with my lovely Dad.
Dad is settled and content at Dungate and we know he is now safe and well cared for.
01 December 2025
My father is content and wants for nothing. He feels well cared for by the staff.
01 December 2025
My mother has been in Dungate Manor for 4 years. It's not been an easy ride as she struggles to settle. However the carers have pursued with kindness and support for us both. Since the new ownership, I have noticed a positive change in the atmosphere, activities, and now the food. My mother is now
calmer and more content. Last night they launched their new food menu at a firework and taster evening. The food has always been a bit of a bugbear with my mother who pronounced the new food as 'excellent' and I agree it was beautifully presented and delicious. I'm now looking forward to joining her for lunch!!
01 December 2025
I chose Dungate Manor for my husband because the staff are exceptionally kind, caring and professional. They work extremely hard and get on well together. The new activities manager is very jolly and includes all the residents, whatever their ability. The deputy manager is acting manager at present,
working long hours and with huge responsibility.
13 October 2025
I am very pleased my husband is in Dungate Manor. It was recommended to me by a friend, and he seems very happy there. The staff are helpful, courteous, and no task is too trivial for them to carry it out in a polite and caring manner. I am always made to feel very welcome whenever I visit and if
ever there is an issue with my husband, they contact me immediately.
26 September 2025
- The staff team are caring and compassionate.
- The home is pleasant and inviting.
- The staff attend to the needs of my mother.
02 July 2025
I am extremely glad that we found the best care possible for my Mother. Dungate Manor Care Home in Reigate, Surrey is a gem among care homes.
From my initial conversations with the manager, I knew that I had found the right place for Mum. The team at Dungate is a well knit family, working as one.
Over the last few months each individual team member has shown genuine care for my Mother and it was deeply satisfying to see the attention to detail in the care given to her.
In particular I would like to name one staff member as an outstanding care giver and amazing individual who is very much in charge of her team. As with all her staff, she gives 110% every single minute of the day. The manager and this care giver quite obviously have the respect of all their carefully chosen staff and it is clear to see that this is reciprocated by them.
I must mention three other staff members, all of whom I found to be incredibly dedicated and committed to their profession. Every single member of staff was approachable and helpful.
13 May 2025
This is fabulous home, spent many an afternoon with a relative and always felt welcomed by the team at Dungate and I always felt they were looking after my family member. Nice to have peace of mind that he was getting the best care. Thank you to all at Dungate
29 April 2025
I am happy with all the services. Staff support me a lot.
29 April 2025
Just wanted to say that the home is in a beautiful position in the Buckland area. The staff are young, smart, attractive and love to make things happy for all the residents. We have had chair exercises today, which is a laugh as well as exercising our muscles! It's a lovely place with very positive
vibes.
29 April 2025
Everyone is very friendly.
Happy, very caring.
Food excellent.
Good experience - pay games.
28 April 2025
I am thrilled to be here at Dungate Manor, as expected, it is a lovely home with a caring team. The staff are caring and fully knowledgeable.
28 April 2025
Where do I begin? The staff are caring and very kind, and nothing is too much trouble for them to cope with for the many residents. We are all warm, well fed and know that we are safe at all times. There seems to be nothing too much trouble for them at any time.
16 April 2025
Quite happy here. Able to come and go as I please. Food is great. I go to the community centre. Feel supported.
28 March 2025
This has to be the friendliest care home I have visited.
The staff and management are amazing, nothing is too much trouble.
The dinning facilities are to the highest of standards whereby all needs are catered for.
The home is set in beautiful surroundings with a warm homely feel. There is
always something going on I have often found myself in the mist of the daily activities, singing along!Everyone seems very happy. I would highly recommend Dungate Manor.
28 March 2025
My little lady is surrounded by lots of tenderness and proficiency from everyone. I'm free to call by any time and made welcome as well. I love their empathy - a really caring team. So lucky to have this. Also been invited to residents celebrations - in fact going to Mother's Day at end of month and
looking forward to this. Thank you
14 January 2025
I am well looked after by the carers. I love this home and I feel safe here.
13 January 2025
As my family don't come to visit me often the team spend good quality time with me and I feel safe and protected.
14 November 2024
I feel happy here. Staff treating me well and respected.
I enjoy activities and food.