Submit a Review for Newgrange Residential Care Home
Cadmore Lane, Cheshunt, Waltham Cross, EN8 9JX
View Full Details of Newgrange Residential Care HomeLatest Reviews for Newgrange Residential Care Home
18 September 2025
Mum has been at Newgrange since December 2024 and we couldn't be happier with it. It wasn't safe for her to be living at home anymore but we know that she is completely safe and well looked after at Newgrange. Every member of staff knows her personally and you can see that the care they give the residents it tailored to their individual needs. Staff always respond to any queries promptly and efficiently. They all work so hard but always have a smile on their face Her room is always spotless and the whole building is always clean. She regularly tells me how good the food is! There is a good range of activities to take part in, but noone is forced to join in if they don't want to. Families are invited along to special occasions like the Summer party. My sister and I are so glad we chose Newgrange
18 September 2025
Our Mum has Alzheimers and has been a resident for almost 10 months. She has the most amazing care and we have seen such a change in her, and all of it very happy. The staff at Newgrange are amazing and we have so much faith in them that they are making our Mums stay as happy as possible. From her every day personal care to bringing in entertainers, to parties and sing a longs to every day activities. Its an amazing home.
18 September 2025
It's such a relief to know that my mum is safe and well looked after. She seems happy and really enjoys all the additional activities and events they put on. Thank you so much to all the wonderful team at Newsgrange.
18 September 2025
Very caring and friendly staff always address any issues we have put on parties and entertainment for all residents nice outside patio area for the residents when the weather is good always offer tea or refreshments to visitors and all round nice environment
18 September 2025
Mum has been at Newgrange for 9 months and is extremely happy. The care is exceptional and all the staff interact and care for her with dignity and respect and smiles. There is always so much thought goes into to the residents care. There is entertainment and activities for the residents and regular events, afternoon teas, dinners and parties. Mum has made friends with other residents as well as the staff. Newgrange is a home from home. The staff should be commended for the energy, thought and love they show to the residents.
17 September 2025
My mother has been a resident for 4 years & she is well looked after & happy. She has a special chair since breaking her hip & she is well catered for with regard to meals. She is quite fussy & is given special food as necessary
12 September 2025
Mum has been a resident of Newgrange since July 2019 and the level of care, compassion, love has not changed from day one. All staff from the Managers to the cleaners are so wonderful and are not only there for Mum but for myself as well. Mum did not have much mobility but was able to join in with all the activities - sadly she took to bed in 2021 with dementia and there she has remained. The level of care Mum needs has obviously increased and all staff are so considerate of her dignity and always come into her room with a smile and stay for a chat even though Mum is no longer aware, no conversation, or recognises myself. Her personal hygiene is second to none and she always looks clean and fresh. Mum has to be risk fed due to swallowing/choking issues and whichever carer feeds her, takes so much time and care and are so tender with her. I am so grateful to all staff for the last 6 years of care to Mum - they are our earth angels and Mum is in very good kind hands - Thank you x
12 September 2025
As soon as we walked in we felt a warm friendly atmosphere. I spoke to family members of other residents who all said how happy they were with their loved ones care & their loved ones were happy at Newgrange. My mum has been here since June 2025 & she is happier & brighter than when she was at home. She has Alzheimer's & although she isn't always sure of where she is, she constantly asks me if she can stay another night. Mum joins in with a range of activities & is constantly monitored & checked up on, I receive updates when needed. I love that we can visit whenever we like & also take mum out if she needs an appt or change of scenery. The staff are friendly, attentive & encouraging, my mum has her dignity, makes her own choices & is always well presented. I wouldn't want anyone else looking after my mum.
12 September 2025
Mum was only here a couple of months before she sadly passed but the care she received was amazing. The staff were all so ultra friendly, caring, compassionate and sensitive. It was like they knew Mum for years and always treated her with the utmost respect. They also enquired after our wellbeing and made sure we were well looked after during Mum's last day as they were so kind and thoughtful. Thank you to everyone at Newgrange.
10 September 2025
The hardest thing I've ever had to deal with ever. I have been kindly and patiently supported. The staff here are truly wonderful. I know i have the best care for my treasured husband. Standards are high...pride in work in caring for residents. Every staff member contributes with care and compassion. Beautifully clean.
05 September 2025
My mother-in-law (103 years old) has been at Newgrange Care Home for almost 4 years. She is very happy there and is cared for excellently. Her room is lovely, nice and airy and clean. She always looks immaculate, has a shower every day, and dressed nicely. All the carers go above and beyond their duty. The home always looks lovely and clean. Her meals are amazing, five stars to the kitchen staff. Entertainment is brilliant. All the carer's are excellent, my wife and I are very happy with everything at Newgrange. Happy mother, happy us!
05 September 2025
Staff are caring, good communal spirit amongst residents. Excellent choice of food alongside the daily menus. Regular armchair activities, encouraging residents to join in. Any concerns always welcomed with regular reviews carried out on residents well being .
04 September 2025
New Grange is a lovely well run care home. Spotlessly clean and both the building and garden is very well maintained. The staff are caring, considerate and very understanding. Yesterday I attended the Summer Party, organised by the staff. There was live music, dancing, decorations, plenty of food and drink. All the families were invited to attend too. All the residents were included in the fun! The attention to detail was so lovely. It made for a very special afternoon. The staff are friendly and I feel they know my Dad and understand his behaviours and needs.
15 May 2025
My Dad came to Newgrange in December 2024 and he loves being here he call it home. He could not be more cared for and looked after. Every member of staff from the managers to the cleaners they are truly amazing two members of staff are so kind knowing my dad is cared for and looked after and happy is a blessing even when he had a few weeks in hospital they called me to see how he was and when he returned had the loveliest welcome from all the staff. Thank you Newgrange you are all amazing xx
15 May 2025
Mum has been with Newgrange since December 2023 and has improved significantly as the months have gone by.well looked after by all staff,staff always willing to help if they can. The only thing i would like to see would be more toilets on the ground floor.
16 August 2024
Our dear mum resided at Newgrange for just 6.5 weeks before she sadly passed away after a long battle with Alzheimer's. Her care at Newgrange exceeded all expectations. The love and care shown to her were exemplary and nothing was too much trouble. This support and care was shown to the family too and was much appreciated particularly as Mum started to fail. The home is beautifully appointed, bright and clean and very homely. The bedrooms are lovely with matching furniture and en suite bathrooms. Every single person we met, from managers, care staff, cooks and cleaners was so polite and friendly and had genuine care and concern for Mum and the family. We thank them all from the bottom of our hearts.
29 February 2024
The level of care and compassion is of the highest level and can not be faulted, nothing is too much trouble. Visiting family members are treated with the same level of care and thoughtfulness too. The premises are secure and immaculately clean. The staff are so polite and at the top of their chosen profession. I could not ask for a better place for my Nan to be cared for and know that the family have chosen the right place for Nan and that is so comforting and dispels any worries when you leave when time to go home.
30 January 2024
The staff and facilities are excellent.
21 December 2023
I have been happy living here. I have been here just over a year and I feel I have been lucky. I am happy because it is free going, I please myself and have my own routine. The staff are pleasant and easy to get along with. They really care for me.
27 November 2023
Very happy with the care, all the carers are very nice and friendly towards my mum. She is always clean whenever I visit her and looks well-kept. The staff always keep me up to date as to how her well-being is and what is going on with her.
Latest Reviews for Newgrange Residential Care Home
18 September 2025
Mum has been at Newgrange since December 2024 and we couldn't be happier with it. It wasn't safe for her to be living at home anymore but we know that she is completely safe and well looked after at Newgrange. Every member of staff knows her personally and you can see that the care they give the residents it tailored to their individual needs. Staff always respond to any queries promptly and efficiently. They all work so hard but always have a smile on their face Her room is always spotless and the whole building is always clean. She regularly tells me how good the food is! There is a good range of activities to take part in, but noone is forced to join in if they don't want to. Families are invited along to special occasions like the Summer party. My sister and I are so glad we chose Newgrange
18 September 2025
Our Mum has Alzheimers and has been a resident for almost 10 months. She has the most amazing care and we have seen such a change in her, and all of it very happy. The staff at Newgrange are amazing and we have so much faith in them that they are making our Mums stay as happy as possible. From her every day personal care to bringing in entertainers, to parties and sing a longs to every day activities. Its an amazing home.
18 September 2025
It's such a relief to know that my mum is safe and well looked after. She seems happy and really enjoys all the additional activities and events they put on. Thank you so much to all the wonderful team at Newsgrange.
18 September 2025
Very caring and friendly staff always address any issues we have put on parties and entertainment for all residents nice outside patio area for the residents when the weather is good always offer tea or refreshments to visitors and all round nice environment
18 September 2025
Mum has been at Newgrange for 9 months and is extremely happy. The care is exceptional and all the staff interact and care for her with dignity and respect and smiles. There is always so much thought goes into to the residents care. There is entertainment and activities for the residents and regular events, afternoon teas, dinners and parties. Mum has made friends with other residents as well as the staff. Newgrange is a home from home. The staff should be commended for the energy, thought and love they show to the residents.
17 September 2025
My mother has been a resident for 4 years & she is well looked after & happy. She has a special chair since breaking her hip & she is well catered for with regard to meals. She is quite fussy & is given special food as necessary
12 September 2025
Mum has been a resident of Newgrange since July 2019 and the level of care, compassion, love has not changed from day one. All staff from the Managers to the cleaners are so wonderful and are not only there for Mum but for myself as well. Mum did not have much mobility but was able to join in with all the activities - sadly she took to bed in 2021 with dementia and there she has remained. The level of care Mum needs has obviously increased and all staff are so considerate of her dignity and always come into her room with a smile and stay for a chat even though Mum is no longer aware, no conversation, or recognises myself. Her personal hygiene is second to none and she always looks clean and fresh. Mum has to be risk fed due to swallowing/choking issues and whichever carer feeds her, takes so much time and care and are so tender with her. I am so grateful to all staff for the last 6 years of care to Mum - they are our earth angels and Mum is in very good kind hands - Thank you x
12 September 2025
As soon as we walked in we felt a warm friendly atmosphere. I spoke to family members of other residents who all said how happy they were with their loved ones care & their loved ones were happy at Newgrange. My mum has been here since June 2025 & she is happier & brighter than when she was at home. She has Alzheimer's & although she isn't always sure of where she is, she constantly asks me if she can stay another night. Mum joins in with a range of activities & is constantly monitored & checked up on, I receive updates when needed. I love that we can visit whenever we like & also take mum out if she needs an appt or change of scenery. The staff are friendly, attentive & encouraging, my mum has her dignity, makes her own choices & is always well presented. I wouldn't want anyone else looking after my mum.
12 September 2025
Mum was only here a couple of months before she sadly passed but the care she received was amazing. The staff were all so ultra friendly, caring, compassionate and sensitive. It was like they knew Mum for years and always treated her with the utmost respect. They also enquired after our wellbeing and made sure we were well looked after during Mum's last day as they were so kind and thoughtful. Thank you to everyone at Newgrange.
10 September 2025
The hardest thing I've ever had to deal with ever. I have been kindly and patiently supported. The staff here are truly wonderful. I know i have the best care for my treasured husband. Standards are high...pride in work in caring for residents. Every staff member contributes with care and compassion. Beautifully clean.
05 September 2025
My mother-in-law (103 years old) has been at Newgrange Care Home for almost 4 years. She is very happy there and is cared for excellently. Her room is lovely, nice and airy and clean. She always looks immaculate, has a shower every day, and dressed nicely. All the carers go above and beyond their duty. The home always looks lovely and clean. Her meals are amazing, five stars to the kitchen staff. Entertainment is brilliant. All the carer's are excellent, my wife and I are very happy with everything at Newgrange. Happy mother, happy us!
05 September 2025
Staff are caring, good communal spirit amongst residents. Excellent choice of food alongside the daily menus. Regular armchair activities, encouraging residents to join in. Any concerns always welcomed with regular reviews carried out on residents well being .
04 September 2025
New Grange is a lovely well run care home. Spotlessly clean and both the building and garden is very well maintained. The staff are caring, considerate and very understanding. Yesterday I attended the Summer Party, organised by the staff. There was live music, dancing, decorations, plenty of food and drink. All the families were invited to attend too. All the residents were included in the fun! The attention to detail was so lovely. It made for a very special afternoon. The staff are friendly and I feel they know my Dad and understand his behaviours and needs.
15 May 2025
My Dad came to Newgrange in December 2024 and he loves being here he call it home. He could not be more cared for and looked after. Every member of staff from the managers to the cleaners they are truly amazing two members of staff are so kind knowing my dad is cared for and looked after and happy is a blessing even when he had a few weeks in hospital they called me to see how he was and when he returned had the loveliest welcome from all the staff. Thank you Newgrange you are all amazing xx
15 May 2025
Mum has been with Newgrange since December 2023 and has improved significantly as the months have gone by.well looked after by all staff,staff always willing to help if they can. The only thing i would like to see would be more toilets on the ground floor.
16 August 2024
Our dear mum resided at Newgrange for just 6.5 weeks before she sadly passed away after a long battle with Alzheimer's. Her care at Newgrange exceeded all expectations. The love and care shown to her were exemplary and nothing was too much trouble. This support and care was shown to the family too and was much appreciated particularly as Mum started to fail. The home is beautifully appointed, bright and clean and very homely. The bedrooms are lovely with matching furniture and en suite bathrooms. Every single person we met, from managers, care staff, cooks and cleaners was so polite and friendly and had genuine care and concern for Mum and the family. We thank them all from the bottom of our hearts.
29 February 2024
The level of care and compassion is of the highest level and can not be faulted, nothing is too much trouble. Visiting family members are treated with the same level of care and thoughtfulness too. The premises are secure and immaculately clean. The staff are so polite and at the top of their chosen profession. I could not ask for a better place for my Nan to be cared for and know that the family have chosen the right place for Nan and that is so comforting and dispels any worries when you leave when time to go home.
30 January 2024
The staff and facilities are excellent.
21 December 2023
I have been happy living here. I have been here just over a year and I feel I have been lucky. I am happy because it is free going, I please myself and have my own routine. The staff are pleasant and easy to get along with. They really care for me.
27 November 2023
Very happy with the care, all the carers are very nice and friendly towards my mum. She is always clean whenever I visit her and looks well-kept. The staff always keep me up to date as to how her well-being is and what is going on with her.