Boldon Lane, South Shields, NE34 0LZ
View Full Details of Barchester Harton Grange Care HomeThis is an excellent home in all respects. Mam is extremely well cared for and all her needs are met. The staff, without exception, are professional, empathetic and very proactive. I am kept very well informed about her care at all stages. I have every confidence in the staff which puts my mind at rest and, more importantly, mam is very happy here. She feels safe and well cared for. A huge thank you to you all!
Mam had a fall all staff, were there with in seconds to help. This is what careing is all about. She is 102 years old and totaly happy with the staff and her home.
Excellent care from all staff any requests seen to imediately and resolved
I highly reccommend Harton Grange to anyone. My dad is well looked after. The staff are excellent. Knowing my dad is safe is a big thing for me. 10 out of 10 for everything.
Although this review relates primarily to my mam's 90th birthday celebrations, it is important to mention that in the weeks leading up to this day my mam's sleeping and eating routines were totally out of sync. So much so that when family visited there was very little quality time as she just wanted to sleep. It was only through the patience and perseverance of the carers that on the day of her birthday she was up and raring to go, her routines back to normal. They arranged balloons, barriers, cake and candles to mark her 90th birthday. She was thrilled. The family, with the help of the Care Home, arranged for a singer to come and entertain us all, including other residents. We all, especially mam, had a fantastic time. I can't thank the care home enough for making my mam's birthday a very special day. One that we will all treasure. I find all the care home staff very helpful with any concerns I have. Even when some of my concerns are due to my unwillingness to accept what the Dementia is doing to my mam, they are so understanding and willing to listen which I very much appreciate.
Attentive staff and good care, and facilities.
As it's my father's 100th birthday, the home has taken great strides in the care of my father and other residents. The time he's been at the home he has had the best attention possible, and care from the staff who in my opinion are fantastic.
I was very worried about placing mam in a care home,I can honestly say it's been the best thing to happen for her,she is so happy now,loves getting her hair done,enjoys her knit and natter and especially loves the singers who come to visit,on top of that all the staff are wonderful
The staff at Harton Grange do an amazing job providing a safe, caring and comfortable environment for their residents. Families are made to feel very welcome and are kept well informed. Meals are well prepared and varied. There is a pleasant garden for residents and their families to socialise or relax in. Daily activities are provided and outings are tailored to individuals preferences. As a family we are so pleased we chose Harton Grange for our loved one and we have peace of mind knowing they are well cared for with love and kindness when we aren't there. We would thoroughly recommend Harton Grange to anyone looking for a first class care home.
My mam was in Harton Grange for 6 years before her passing this year, she was treated with dignity and care the whole time by the staff and management, with excellent facilities and meals, and brilliant activities. I would recommend Harton Grange to family and friends. Thank you to all the staff.
Absolutely fantastic experience since my great-nana came in. She is cared for well and it's clear how happy and comfortable she is. She is always telling us when she's had her hair done or sausages for breakfast. It's great to see her so content and doing so well at 101 and that's down to the staff here looking after her 24/7. Also to add, the the staff provide so much support to my nana and auntie, making sure they know exactly what is going on and take care of every detail. Seriously a 10/10 for them all.
Happy with care Mam is receiving. Choice at mealtimes is very good. Would like more activity upstairs (dementia) to keep residents mentally stimulated. All staff very helpful/caring/attentive.
Me and my son come to visit my nana every day when we come on holiday to South Shields, The staff at Barchester Harton Grange Care Home are all amazing ladies and gentlemen who are fantastic at their job. I feel at ease when I'm not in South Shields because I know she's being cared for properly. We love coming to see her.
My mother is very well looked after. Polite staff. Help there for my mam as she needs it. Wouldn't want her in any other home and the activities co-ordinator is brilliant. 10 out of 10 for him. Lovely grounds and rooms.
Harton Grange Care Home is a fantastic place, couldn't ask for better. Everybody is so kind and caring. My mam is so happy here and so am I. Very pleased with all the staff and management.
Harton Grange is a lovely home. It has plenty of staff who look after and care for Mam. There are plenty of activities for them to enjoy. A beautiful garden to sit in and enjoy the sunshine with ice cream. The entertainment is appreciated, they are very good at their job and the carers are very focussed on all residents.
Great home, very happy with all areas. My mam's first home and she is very happy and settled. Love the rapport the staff have with her. 5 stars.
Harton Grange is a lovely place, my nana loves every day. She loves going out to different places on the minibus.
See Mother-in-law every week, she always states how happy and well cared for she is.
Can't fault the home. It's like a home from home, loving, caring staff. All staff looked after my mam excellently. Would recommend this home to everyone.
This is an excellent home in all respects. Mam is extremely well cared for and all her needs are met. The staff, without exception, are professional, empathetic and very proactive. I am kept very well informed about her care at all stages. I have every confidence in the staff which puts my mind at rest and, more importantly, mam is very happy here. She feels safe and well cared for. A huge thank you to you all!
Mam had a fall all staff, were there with in seconds to help. This is what careing is all about. She is 102 years old and totaly happy with the staff and her home.
Excellent care from all staff any requests seen to imediately and resolved
I highly reccommend Harton Grange to anyone. My dad is well looked after. The staff are excellent. Knowing my dad is safe is a big thing for me. 10 out of 10 for everything.
Although this review relates primarily to my mam's 90th birthday celebrations, it is important to mention that in the weeks leading up to this day my mam's sleeping and eating routines were totally out of sync. So much so that when family visited there was very little quality time as she just wanted to sleep. It was only through the patience and perseverance of the carers that on the day of her birthday she was up and raring to go, her routines back to normal. They arranged balloons, barriers, cake and candles to mark her 90th birthday. She was thrilled. The family, with the help of the Care Home, arranged for a singer to come and entertain us all, including other residents. We all, especially mam, had a fantastic time. I can't thank the care home enough for making my mam's birthday a very special day. One that we will all treasure. I find all the care home staff very helpful with any concerns I have. Even when some of my concerns are due to my unwillingness to accept what the Dementia is doing to my mam, they are so understanding and willing to listen which I very much appreciate.
Attentive staff and good care, and facilities.
As it's my father's 100th birthday, the home has taken great strides in the care of my father and other residents. The time he's been at the home he has had the best attention possible, and care from the staff who in my opinion are fantastic.
I was very worried about placing mam in a care home,I can honestly say it's been the best thing to happen for her,she is so happy now,loves getting her hair done,enjoys her knit and natter and especially loves the singers who come to visit,on top of that all the staff are wonderful
The staff at Harton Grange do an amazing job providing a safe, caring and comfortable environment for their residents. Families are made to feel very welcome and are kept well informed. Meals are well prepared and varied. There is a pleasant garden for residents and their families to socialise or relax in. Daily activities are provided and outings are tailored to individuals preferences. As a family we are so pleased we chose Harton Grange for our loved one and we have peace of mind knowing they are well cared for with love and kindness when we aren't there. We would thoroughly recommend Harton Grange to anyone looking for a first class care home.
My mam was in Harton Grange for 6 years before her passing this year, she was treated with dignity and care the whole time by the staff and management, with excellent facilities and meals, and brilliant activities. I would recommend Harton Grange to family and friends. Thank you to all the staff.
Absolutely fantastic experience since my great-nana came in. She is cared for well and it's clear how happy and comfortable she is. She is always telling us when she's had her hair done or sausages for breakfast. It's great to see her so content and doing so well at 101 and that's down to the staff here looking after her 24/7. Also to add, the the staff provide so much support to my nana and auntie, making sure they know exactly what is going on and take care of every detail. Seriously a 10/10 for them all.
Happy with care Mam is receiving. Choice at mealtimes is very good. Would like more activity upstairs (dementia) to keep residents mentally stimulated. All staff very helpful/caring/attentive.
Me and my son come to visit my nana every day when we come on holiday to South Shields, The staff at Barchester Harton Grange Care Home are all amazing ladies and gentlemen who are fantastic at their job. I feel at ease when I'm not in South Shields because I know she's being cared for properly. We love coming to see her.
My mother is very well looked after. Polite staff. Help there for my mam as she needs it. Wouldn't want her in any other home and the activities co-ordinator is brilliant. 10 out of 10 for him. Lovely grounds and rooms.
Harton Grange Care Home is a fantastic place, couldn't ask for better. Everybody is so kind and caring. My mam is so happy here and so am I. Very pleased with all the staff and management.
Harton Grange is a lovely home. It has plenty of staff who look after and care for Mam. There are plenty of activities for them to enjoy. A beautiful garden to sit in and enjoy the sunshine with ice cream. The entertainment is appreciated, they are very good at their job and the carers are very focussed on all residents.
Great home, very happy with all areas. My mam's first home and she is very happy and settled. Love the rapport the staff have with her. 5 stars.
Harton Grange is a lovely place, my nana loves every day. She loves going out to different places on the minibus.
See Mother-in-law every week, she always states how happy and well cared for she is.
Can't fault the home. It's like a home from home, loving, caring staff. All staff looked after my mam excellently. Would recommend this home to everyone.