Barchester Harton Grange Care Home

Boldon Lane, South Shields NE34 0LZ
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9.9 120 Reviews
  • Barchester Harton Grange Care Home, South Shields
Set in its own grounds, Harton Grange is an integral part of the local community of South Shields. Staff provide first-class 24-hour residential care alongside expert care for people with dementia in their Memory Lane Community.

A team of highly-qualified and attentive staff really focuses on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in their cooking, hospitality and organised activities for residents.

Professionals think you'll find they're ideally suited to meet your needs now and in the future to ensure you get the most from your retirement years.
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Care Provided by Barchester Harton Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1447

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Harton Grange Care Home to find out the exact price for your requirements.

Contact Barchester Harton Grange Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Harton Grange Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Judith Tully (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (62)

Barchester Harton Grange Care Home Reviews (120)

9.9

Barchester Harton Grange Care Home has a Review Score of 9.9 (9.936) out of 10, based on 35 reviews in the last 2 years.
Over all time Barchester Harton Grange Care Home has 120 reviews.

Overall Experience
  • 103
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Date Published
  • 120
  • 9
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Reviewer Connection to Barchester Harton Grange Care Home
  • 57
  • 24
  • 6
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  • 4
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  • 3
  • 3
  • 2
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  • 1
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Total of 120, showing 1-20
Review from L F (Daughter of Resident) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is an excellent home in all respects. Mam is extremely well cared for and all her needs are met. The staff, without exception, are professional, empathetic and very proactive. I am kept very well informed about her care at all stages. I have every confidence in the staff which puts my mind at rest
and, more importantly, mam is very happy here. She feels safe and well cared for. A huge thank you to you all!
Reply from Judith Tully, General Manager at Barchester Harton Grange Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
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Review from Denise H (Daughter of Resident) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mam had a fall all staff, were there with in seconds to help. This is what careing is all about. She is 102 years old and totaly happy with the staff and her home.
Reply from Judith Tully, General Manager at Barchester Harton Grange Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
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  • Care / Support
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  • Treated with Dignity
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Review from A H (Daughter of Resident) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care from all staff any requests seen to imediately and resolved
Reply from Judith Tully, General Manager at Barchester Harton Grange Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
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  • Rooms
  • Value for Money
Review from Sheridan R (Daughter of Resident) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I highly reccommend Harton Grange to anyone. My dad is well looked after. The staff are excellent. Knowing my dad is safe is a big thing for me. 10 out of 10 for everything.
Reply from Judith Tully, General Manager at Barchester Harton Grange Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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  • Activities
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  • Value for Money
Review from Diane D (Daughter of Resident) published on 29 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although this review relates primarily to my mam's 90th birthday celebrations, it is important to mention that in the weeks leading up to this day my mam's sleeping and eating routines were totally out of sync. So much so that when family visited there was very little quality time as she just wanted
to sleep. It was only through the patience and perseverance of the carers that on the day of her birthday she was up and raring to go, her routines back to normal. They arranged balloons, barriers, cake and candles to mark her 90th birthday. She was thrilled.
The family, with the help of the Care Home, arranged for a singer to come and entertain us all, including other residents. We all, especially mam, had a fantastic time. I can't thank the care home enough for making my mam's birthday a very special day. One that we will all treasure.
I find all the care home staff very helpful with any concerns I have. Even when some of my concerns are due to my unwillingness to accept what the Dementia is doing to my mam, they are so understanding and willing to listen which I very much appreciate.
Reply from Judith Tully, General Manager at Barchester Harton Grange Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from C C (Daughter-in-law of Resident) published on 9 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Attentive staff and good care, and facilities.
Reply from Judith Tully, General Manager at Barchester Harton Grange Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D C (Son of Resident) published on 9 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As it's my father's 100th birthday, the home has taken great strides in the care of my father and other residents. The time he's been at the home he has had the best attention possible, and care from the staff who in my opinion are fantastic.
Reply from Judith Tully, General Manager at Barchester Harton Grange Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L C (Daughter of Resident) published on 22 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was very worried about placing mam in a care home,I can honestly say it's been the best thing to happen for her,she is so happy now,loves getting her hair done,enjoys her knit and natter and especially loves the singers who come to visit,on top of that all the staff are wonderful
Reply from Judith Tully, General Manager at Barchester Harton Grange Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M S (Daughter of Resident) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Harton Grange do an amazing job providing a safe, caring and comfortable environment for their residents. Families are made to feel very welcome and are kept well informed. Meals are well prepared and varied. There is a pleasant garden for residents and their families to socialise or relax
in. Daily activities are provided and outings are tailored to individuals preferences. As a family we are so pleased we chose Harton Grange for our loved one and we have peace of mind knowing they are well cared for with love and kindness when we aren't there. We would thoroughly recommend Harton Grange to anyone looking for a first class care home.
Reply from Jane Longstaff, DSM NE & Scotland at Barchester Harton Grange Care Home
Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to…read more
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  • Treated with Dignity
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Review from A W (Daughter of Resident) published on 1 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam was in Harton Grange for 6 years before her passing this year, she was treated with dignity and care the whole time by the staff and management, with excellent facilities and meals, and brilliant activities. I would recommend Harton Grange to family and friends. Thank you to all the staff.
Reply from Judith Tully, General Manager at Barchester Harton Grange Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H N (Great-granddaughter of Resident) published on 22 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely fantastic experience since my great-nana came in. She is cared for well and it's clear how happy and comfortable she is. She is always telling us when she's had her hair done or sausages for breakfast. It's great to see her so content and doing so well at 101 and that's down to the staff
here looking after her 24/7. Also to add, the the staff provide so much support to my nana and auntie, making sure they know exactly what is going on and take care of every detail. Seriously a 10/10 for them all.
Reply from Judith Tully, General Manager at Barchester Harton Grange Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E B (Daughter of Resident) published on 13 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Happy with care Mam is receiving. Choice at mealtimes is very good. Would like more activity upstairs (dementia) to keep residents mentally stimulated. All staff very helpful/caring/attentive.
Reply from Judith Tully, General Manager at Barchester Harton Grange Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Danny B (Grandson of Resident) published on 10 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Me and my son come to visit my nana every day when we come on holiday to South Shields, The staff at Barchester Harton Grange Care Home are all amazing ladies and gentlemen who are fantastic at their job. I feel at ease when I'm not in South Shields because I know she's being cared for properly. We
love coming to see her.
Reply from Judith Tully, General Manager at Barchester Harton Grange Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L T (Daughter of Resident) published on 3 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is very well looked after. Polite staff. Help there for my mam as she needs it. Wouldn't want her in any other home and the activities co-ordinator is brilliant. 10 out of 10 for him. Lovely grounds and rooms.
Reply from Jane Longstaff, On behalf of Harton Grange at Barchester Harton Grange Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D W (Daughter of Resident) published on 2 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Harton Grange Care Home is a fantastic place, couldn't ask for better.
Everybody is so kind and caring.
My mam is so happy here and so am I. Very pleased with all the staff and management.
Reply from Judith Tully, General Manager at Barchester Harton Grange Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K S (Daughter of Resident) published on 30 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Harton Grange is a lovely home. It has plenty of staff who look after and care for Mam.
There are plenty of activities for them to enjoy. A beautiful garden to sit in and enjoy the sunshine with ice cream.
The entertainment is appreciated, they are very good at their job and the carers are very focussed
on all residents.
Reply from Jane Longstaff, On behalf of Harton Grange at Barchester Harton Grange Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M A (Daughter of Resident) published on 30 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Great home, very happy with all areas. My mam's first home and she is very happy and settled. Love the rapport the staff have with her. 5 stars.
Reply from Jane Longstaff, On behalf of Harton Grange at Barchester Harton Grange Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L K (Granddaughter of Resident) published on 30 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Harton Grange is a lovely place, my nana loves every day.
She loves going out to different places on the minibus.
Reply from Jane Longstaff, On behalf of Harton Grange at Barchester Harton Grange Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Thomas H (Son-in-law of Resident) published on 3 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
See Mother-in-law every week, she always states how happy and well cared for she is.
Reply from Judith Tully, General Manager at Barchester Harton Grange Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaret P (Daughter of Resident) published on 25 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Can't fault the home. It's like a home from home, loving, caring staff. All staff looked after my mam excellently. Would recommend this home to everyone.
Reply from Judith Tully, General Manager at Barchester Harton Grange Care Home
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.936)

Overview of Review Score

The Review Score of 9.9 (9.936) out of 10 for Barchester Harton Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.936 for Barchester Harton Grange Care Home is calculated as follows: ( (395 Excellents x 5) + (21 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 419 Ratings = 4.936
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Harton Grange Care Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 35 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Mar 2020

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (15)

Meet the Team (1)

Judith

Judith Tully

Job Title: General Manager

Hi, my name is Judith, and I am General Manager here at Harton Grange.


I have worked in the care industry since 2000. I have an NVQ Level 4 in Leadership & Management and a Level 3 in End of Life Care. I am kind and compassionate and I focus on providing a safe, warm and caring environment for everyone I support.


I have extensive experience in building positive relationships and embedding the key principles of care in those I work alongside.

Frequently Asked Questions about Barchester Harton Grange Care Home

What types of Care is Barchester Harton Grange Care Home registered for?

Older Person Care, Dementia & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Harton Grange Care Home have?

There are 62 Single Rooms.

What are the Facilities & Services at Barchester Harton Grange Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Barchester Harton Grange Care Home to the centre of South Shields?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Harton Grange Care Home to verify any information. View our terms and conditions. Barchester Harton Grange Care Home has an Enhanced Service - more info.