






Set in its own grounds, Harton Grange is an integral part of the local community of South Shields. Staff provide first-class 24-hour residential care alongside expert care for people with dementia in their Memory Lane Community.
A team of highly-qualified and attentive staff really focuses on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in their...
Care Provided by Barchester Harton Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Harton Grange Care Home for full pricing details and T&Cs.
Contact Barchester Harton Grange Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Judith Tully (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2004
- Last Refurbishment: 2019
- Number of floors: 2
Room Information
- Single Rooms (62)
Visiting
- Visiting hours is anytime of the day.
Parking
- The home has a small car park for 15 cars. There is 1 disabled bay.
Barchester Harton Grange Care Home Reviews (125)
Barchester Harton Grange Care Home has a Review Score of 9.9 (9.876) out of 10, based on 23 reviews in the last 2 years.
Over all time Barchester Harton Grange Care Home has 125 reviews.
Also she was happy and content most of the time.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Couldnt ask for a better place and staff.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My nana recieved excellent care non stop. The staff were always welcoming whenever we visited and in my nanas final days the care & support we (the family) recieved was tremendous
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My aunt moved into Harton Grange over two years ago after a spell in hospital and long term ailments, including dementia. Her mood fluctuated significantly due to dementia and could at times be annoyed with staff and other residents. Her carers' handled these challenging situations with grace and care and always tried to respect the dignity and independence of my aunt. My aunt received high quality care throughout her stay and developed a genuine affection for some of her carers. Sadly, my aunt passed away over the Christmas period. I greatly appreciated the experience of staff who have been through this obviously challenging situation. At all times, I felt my aunt was in safe and genuinely caring hands. Members of staff attended my aunt's funeral which demonstrates the level and type of care she received from a committed, experienced and caring staff.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My family member moved here from another care home and the change in her was noticed very quickly. We could see an improvement in her physically and mentally. She began to regain weight and colour and joined in some of the activities which previously would never have happened.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team. (Name: Judith Tully Email: harton@barchester.com Position: General Manager)
My sister moved into Harton Grange in August 2025 and she has received exceptional care and attention. All of the staff are very helpful and attentive and we know she is in a caring and safe environment.
hank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
This is an excellent home in all respects. Mam is extremely well cared for and all her needs are met. The staff, without exception, are professional, empathetic and very proactive. I am kept very well informed about her care at all stages. I have every confidence in the staff which puts my mind at rest and, more importantly, mam is very happy here. She feels safe and well cared for. A huge thank you to you all!
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Mam had a fall all staff, were there with in seconds to help. This is what careing is all about. She is 102 years old and totaly happy with the staff and her home.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Excellent care from all staff any requests seen to imediately and resolved
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I highly reccommend Harton Grange to anyone. My dad is well looked after. The staff are excellent. Knowing my dad is safe is a big thing for me. 10 out of 10 for everything.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The family, with the help of the Care Home, arranged for a singer to come and entertain us all, including other residents. We all, especially mam, had a fantastic time. I can't thank the care home enough for making my mam's birthday a very special day. One that we will all treasure.
I find all the care home staff very helpful with any concerns I have. Even when some of my concerns are due to my unwillingness to accept what the Dementia is doing to my mam, they are so understanding and willing to listen which I very much appreciate.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Attentive staff and good care, and facilities.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
As it's my father's 100th birthday, the home has taken great strides in the care of my father and other residents. The time he's been at the home he has had the best attention possible, and care from the staff who in my opinion are fantastic.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I was very worried about placing mam in a care home,I can honestly say it's been the best thing to happen for her,she is so happy now,loves getting her hair done,enjoys her knit and natter and especially loves the singers who come to visit,on top of that all the staff are wonderful
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
The staff at Harton Grange do an amazing job providing a safe, caring and comfortable environment for their residents. Families are made to feel very welcome and are kept well informed. Meals are well prepared and varied. There is a pleasant garden for residents and their families to socialise or relax in. Daily activities are provided and outings are tailored to individuals preferences. As a family we are so pleased we chose Harton Grange for our loved one and we have peace of mind knowing they are well cared for with love and kindness when we aren't there. We would thoroughly recommend Harton Grange to anyone looking for a first class care home.
Thank you for your positive review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the teams.
My mam was in Harton Grange for 6 years before her passing this year, she was treated with dignity and care the whole time by the staff and management, with excellent facilities and meals, and brilliant activities. I would recommend Harton Grange to family and friends. Thank you to all the staff.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Absolutely fantastic experience since my great-nana came in. She is cared for well and it's clear how happy and comfortable she is. She is always telling us when she's had her hair done or sausages for breakfast. It's great to see her so content and doing so well at 101 and that's down to the staff here looking after her 24/7. Also to add, the the staff provide so much support to my nana and auntie, making sure they know exactly what is going on and take care of every detail. Seriously a 10/10 for them all.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Happy with care Mam is receiving. Choice at mealtimes is very good. Would like more activity upstairs (dementia) to keep residents mentally stimulated. All staff very helpful/caring/attentive.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Me and my son come to visit my nana every day when we come on holiday to South Shields, The staff at Barchester Harton Grange Care Home are all amazing ladies and gentlemen who are fantastic at their job. I feel at ease when I'm not in South Shields because I know she's being cared for properly. We love coming to see her.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My mother is very well looked after. Polite staff. Help there for my mam as she needs it. Wouldn't want her in any other home and the activities co-ordinator is brilliant. 10 out of 10 for him. Lovely grounds and rooms.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 March 2020Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (9) & Events (0)
- 09 Mar 2026
Staff and residents at Barchester’s Harton Grange care home in South Shields were delighted to be named one of the Top 20 care homes in the North East by the...
- 12 Feb 2026
Hi! please see below our February Newsletter!
- 03 Feb 2026
Staff and residents at Harton Grange care home on Boldon Lane in South Shields are celebrating because one of their much-loved Housekeepers, Neil Waters, has received a prestigious Long Service...
There are no upcoming events for Barchester Harton Grange Care Home.
Awards / Recognitions (28)
- 03 Jul 2026Recipient: Barchester Harton Grange Care Home
- 18 Jun 2026Recipient: Barchester Harton Grange Care Home
- 15 Jun 2026Recipient: Barchester Harton Grange Care Home
Accreditations
There are no accreditations posted yet for Barchester Harton Grange Care Home.
Meet the Team (10)

Hi, my name is Judith, and I am General Manager here at Harton Grange.
I have worked in the care industry since 2000. I have an NVQ Level 4 in Leadership & Management and a Level 3 in End of Life Care. I am kind and compassionate, and I focus on providing a safe, warm and caring environment for everyone I support.
I have extensive experience in building positive relationships and embedding the key principles of care in those I work alongside.

My name is Joy, and I have worked at Harton Grange as a head chef for the past 14 years. During my time here, I have worked on the VIP openings of Barchester's new build. I am also the Senior Head Chef trainer for the North and Scottish divisions, running the chef academy where we run workshops to train and enhance the skills of other Barchester chefs. I have just been given one of the positions of senior head chef, which will support ten other head chefs in my region when needed and help the hospitality manager after their visits to these homes. I have always been very passionate about my job here, preparing and cooking good nutritious meals for our residents and showcasing our wonderful hospitality to all visitors who come into our home. I have a great catering team and try to lead them to the best of my ability and to have the same passion as myself. I get involved and organise theme days within the home, also fundraising throughout the year for our residents' funds.
My family can see how much I enjoy my job and often ask when I am going to retire; my answer is always “I am not ready to hang up my chef hat as I have yet more to give”

What my team think of me – Trisha and Michelle. I am approachable and friendly, always on hand to help with our residents. I enjoy a laugh and joke and making people smile while on shift.

Hi, my name is Beverley. I am the Deputy Manager here at Harton Grange. I started with Harton Grange in 2005, starting as a care assistant and then doing my NVQ in Health and Social Care to become a senior carer, where I gained the knowledge of administering medication to the Residents. I worked closely beside the General Manager at the time, and I wanted to progress my career and did my training to become a deputy Manager. I became the Deputy Manager in 2012, and I really love my job. I work alongside the current General Manager, dealing with home audits and working with the staff as well as day-to-day running of the home. Barchester is a very rewarding company.
I have worked alongside the current general manager for the past 4 years, and I have learnt how to put systems in place and to gain more knowledge on audits and to tighten systems. We work really well together, and I look up to Judith; she is a great mentor.

Hi, my name is Clare, and I am the home administrator here at Harton Grange.
I have worked for Barchester for 7 years and, in my role, I deal with all aspects of the administration of the home to ensure it runs smoothly, from invoicing, ordering, recruitment, setting up contracts, to manning the telephones, also working alongside my manager to ensure all jobs are completed in a timely manner. Harton Grange is more than my place of work; it is my second home and family.

Hi, my name is Matthew. I am the Activities Coordinator at Harton Grange. I have worked in care for over 6 years.
I started working in care part-time in 2019 while studying at university. When I graduated in 2024, I decided that I would like to work full-time at Harton Grange. I love working in care and ensuring the lives of the residents at Harton Grange are enriched and filled with fun and joy is my main aim. My role at Harton Grange is to provide life enrichment to the 62 residents who live here and to ensure they live life to the fullest. I see Harton Grange as a second home and have loved and continue to love my time here.

Hello, my name is Mark and I have just started the role of Head of Maintenance here at Harton Grange. I have worked in the care sector for many years.
My role consists of daily checks and ensuring Harton Grange is safe. I also love the variety that the role brings, from changing a plug to painting a lovely room here in the home. I love chatting with the residents when I do my daily checks. In my spare time, I love spending time on my allotment and watching the football.

HI, my name is Rhondda, and I am a senior carer at Harton Grange. I have worked in the care sector for over 30 years, and I absolutely love what I do. I have worked at Harton Grange for the last 9 years; I did leave briefly but came back! I have my NVQ level 3 in health and social care, and I really find my job rewarding and looking after those who need more help. I love working with my team, and I feel I am a good leader.
A Relative of a resident, Dave and Val said that I am one of the nicest people they have met, very professional and if I have any questions or concerns, Rhondda is always there to put our minds at rest.
A staff member – Natalie says, Rhondda is a very approachable senior and if unsure about the task at hand. She likes the floor she is working on to run to the best of her ability. Rhondda will help no matter what and where help is needed. Shauna Dixon has said – I have worked with Rhondda since I first started at Harton Grange, 7 years ago; she was my mentor. I have always found her to be helpful, and she always likes to see the residents and staff happy. She always checks to make sure the staff are alright.

Hello, my name is Hazel, and I am the head housekeeper at Harton Grange. I have worked here for 6 years. I love my job! No two days are the same. I love nothing more than a nice, clean home for all of our residents, families and colleagues.
I am also a trained Care Assistant to help when needed on a day shift or night shift. I would highly recommend Barchester to anyone wanting to work in the care sector.

My name is Lynda, and I am a senior carer at Harton Grange care home. I have worked here since 2006. I always work to the best of my ability and tend to get along with all my colleagues. I find my job very rewarding. Helping those who need more support and knowing I have helped them is very rewarding.
A relative said that I am kind and have compassion for all the residents, and I am always on hand to help others.
Frequently Asked Questions about Barchester Harton Grange Care Home
What types of Care is Barchester Harton Grange Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Barchester Harton Grange Care Home have?
There are 62 Single Rooms.
What are the Facilities & Services at Barchester Harton Grange Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Barchester Harton Grange Care Home to the centre of South Shields?
1.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Harton Grange Care Home to verify any information. View our terms and conditions. Barchester Harton Grange Care Home has an Enhanced Service -more info.
