






Set in its own grounds, Harton Grange is an integral part of the local community of South Shields. Staff provide first-class 24-hour residential care alongside expert care for people with dementia in their Memory Lane Community.
A team of highly-qualified and attentive staff really focuses on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in their...
Care Provided by Barchester Harton Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Harton Grange Care Home for full pricing details and T&Cs.
Contact Barchester Harton Grange Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Judith Tully (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2004
- Last Refurbishment: 2019
- Number of floors: 2
Room Information
- Single Rooms (62)
Visiting
- Visiting hours is anytime of the day.
Parking
- The home has a small car park for 15 cars. There is 1 disabled bay.
Barchester Harton Grange Care Home Reviews (125)
Barchester Harton Grange Care Home has a Review Score of 9.9 (9.876) out of 10, based on 23 reviews in the last 2 years.
Over all time Barchester Harton Grange Care Home has 125 reviews.
My sister has been in this home since November 2017. When looking for a home for her, on my very first visit on entering the building, I felt a warm, friendly, homely feeling and knew this was the place for her - and I was right. From management, carers, chef and kitchen staff, housekeeping, laundry and activities, everyone works as a team in a very friendly and caring way and at the same time with great respect to the residents. I am happy to leave my sister in their care.
I am very happy with the care that my wife gets here. The staff are very helpful if I have any queries about her wellbeing. Thank you.
Very nice clean home. Staff friendly.
The staff are excellent as is the room and prevailing attitude of everyone.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Everything in the home is very good. Staff are excellent when I come to visit my mam. When asking for something to be done they do it (not straight away as there are other residents to see to) but you don't have to wait too long.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. Our managers operate an open door policy so you have any questions or concerns please approach them. I will pass on your feedback to the team.
I am only here at the home for a short time each day but what I see is that every one of the staff is in the right job, i.e. they are caring, hard-working, kind and thoughtful. The home itself is warm and welcoming and this again is all down to the staff.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My mother has been a resident of Harton Grange for over two years now. The care and attention is second to none. The 'team' are led by the manager, who expects the residents to be treated as if they were their family member. Nothing is taken for granted. In your heart of hearts, you know it's the best decision you have taken for your loved one to become a resident of Harton Grange. From the top to the bottom, the staff team work as one with the focus on the well-being of the residents.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
We looked at lots of care homes for our mam. A few of them were not suitable, 'dark' (nothing going on) etc. As soon as we entered Harton Grange, we knew this was the place. Beautiful, bright and management, care staff, activities staff can't do enough. Our mam is very happy here and we are so pleased. It is so friendly. A home from home.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Since our mam has been in Barchester Harton Grange Care Home, she has loved it. Mam has a lovely room and has made this her home. The staff are wonderful and caring and very approachable if we need support as a family. There are activities every day which our mam enjoys. The food is very good with lots of choices.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Wonderful staff, accommodation, care and atmosphere. Mam has settled so well and we can relax knowing she's happy.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Homely feel. Staff refer to my mum and myself by name and keep me informed of incidents. If I have any issues, I always feel at ease to discuss with staff.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
My mam has settled well around staff who treat her with love and kindness. The management and staff have made the most difficult and distressing time of our (daughters) lives into a very bearable one. We always feel very welcome and very included. It is a very happy place to visit and we never feel unheard or ignored.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. It is lovely to hear how the team have supported the family at this time. I will pass on your feedback to the team.
My mam has been in Harton Grange for nearly 5 years. She is very well looked after by the lovely management, staff - from carers to caterers, cleaners, entertainment staff etc, which gives us peace of mind. The home is immaculate and the manager runs a very good team/tight ship to ensure that all of her staff are approachable and helpful. I would not want any different for my mam.
My sister has only recently moved into the home and we have been made welcome. We have peace of mind knowing she is being taken care of by the efficient staff who are very caring and loving towards her. We are more than satisfied by her care.
My dad has been at Harton Grange Care Home for over 7 years and is happy there. The staff are great with him and always talk to him. Senior staff are more than happy to address any concerns or queries about him and the home will always ring me if any issues arise. My mam visits daily and she is treated with respect and care. I would recommend this home to any family who is looking for a safe and nurturing environment for their loved ones.
Thank you for your kind words, I will pass these on to staff.
Pleasant staff, caring and dedicated to my father.
Mother has been in the home for 6 years. I have found the staff very caring and understanding. The home is always clean and there are activities going on with the staff joining in as well as the residents. The food is always lovely and appetising.
Mum is very well looked after. Safe, clean and well fed. Harton Grange meets all of her needs and the staff are second to none.
Thank you for your kind words.
The staff always have a smile on their faces when dealing with often difficult residents. The activities coordinator is also wonderful at helping them to remain active.
Thank you for your kind words.
The main asset within the home is the staff. They always show courtesy, kindness and compassion toward my mother. This is the secret to the homes continuing success.
Thank you for your kind words.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 March 2020Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (9) & Events (0)
- 09 Mar 2026
Staff and residents at Barchester’s Harton Grange care home in South Shields were delighted to be named one of the Top 20 care homes in the North East by the...
- 12 Feb 2026
Hi! please see below our February Newsletter!
- 03 Feb 2026
Staff and residents at Harton Grange care home on Boldon Lane in South Shields are celebrating because one of their much-loved Housekeepers, Neil Waters, has received a prestigious Long Service...
There are no upcoming events for Barchester Harton Grange Care Home.
Awards / Recognitions (28)
- 03 Jul 2026Recipient: Barchester Harton Grange Care Home
- 18 Jun 2026Recipient: Barchester Harton Grange Care Home
- 15 Jun 2026Recipient: Barchester Harton Grange Care Home
Accreditations
There are no accreditations posted yet for Barchester Harton Grange Care Home.
Meet the Team (10)

Hi, my name is Judith, and I am General Manager here at Harton Grange.
I have worked in the care industry since 2000. I have an NVQ Level 4 in Leadership & Management and a Level 3 in End of Life Care. I am kind and compassionate, and I focus on providing a safe, warm and caring environment for everyone I support.
I have extensive experience in building positive relationships and embedding the key principles of care in those I work alongside.

My name is Joy, and I have worked at Harton Grange as a head chef for the past 14 years. During my time here, I have worked on the VIP openings of Barchester's new build. I am also the Senior Head Chef trainer for the North and Scottish divisions, running the chef academy where we run workshops to train and enhance the skills of other Barchester chefs. I have just been given one of the positions of senior head chef, which will support ten other head chefs in my region when needed and help the hospitality manager after their visits to these homes. I have always been very passionate about my job here, preparing and cooking good nutritious meals for our residents and showcasing our wonderful hospitality to all visitors who come into our home. I have a great catering team and try to lead them to the best of my ability and to have the same passion as myself. I get involved and organise theme days within the home, also fundraising throughout the year for our residents' funds.
My family can see how much I enjoy my job and often ask when I am going to retire; my answer is always “I am not ready to hang up my chef hat as I have yet more to give”

What my team think of me – Trisha and Michelle. I am approachable and friendly, always on hand to help with our residents. I enjoy a laugh and joke and making people smile while on shift.

Hi, my name is Beverley. I am the Deputy Manager here at Harton Grange. I started with Harton Grange in 2005, starting as a care assistant and then doing my NVQ in Health and Social Care to become a senior carer, where I gained the knowledge of administering medication to the Residents. I worked closely beside the General Manager at the time, and I wanted to progress my career and did my training to become a deputy Manager. I became the Deputy Manager in 2012, and I really love my job. I work alongside the current General Manager, dealing with home audits and working with the staff as well as day-to-day running of the home. Barchester is a very rewarding company.
I have worked alongside the current general manager for the past 4 years, and I have learnt how to put systems in place and to gain more knowledge on audits and to tighten systems. We work really well together, and I look up to Judith; she is a great mentor.

Hi, my name is Clare, and I am the home administrator here at Harton Grange.
I have worked for Barchester for 7 years and, in my role, I deal with all aspects of the administration of the home to ensure it runs smoothly, from invoicing, ordering, recruitment, setting up contracts, to manning the telephones, also working alongside my manager to ensure all jobs are completed in a timely manner. Harton Grange is more than my place of work; it is my second home and family.

Hi, my name is Matthew. I am the Activities Coordinator at Harton Grange. I have worked in care for over 6 years.
I started working in care part-time in 2019 while studying at university. When I graduated in 2024, I decided that I would like to work full-time at Harton Grange. I love working in care and ensuring the lives of the residents at Harton Grange are enriched and filled with fun and joy is my main aim. My role at Harton Grange is to provide life enrichment to the 62 residents who live here and to ensure they live life to the fullest. I see Harton Grange as a second home and have loved and continue to love my time here.

Hello, my name is Mark and I have just started the role of Head of Maintenance here at Harton Grange. I have worked in the care sector for many years.
My role consists of daily checks and ensuring Harton Grange is safe. I also love the variety that the role brings, from changing a plug to painting a lovely room here in the home. I love chatting with the residents when I do my daily checks. In my spare time, I love spending time on my allotment and watching the football.

HI, my name is Rhondda, and I am a senior carer at Harton Grange. I have worked in the care sector for over 30 years, and I absolutely love what I do. I have worked at Harton Grange for the last 9 years; I did leave briefly but came back! I have my NVQ level 3 in health and social care, and I really find my job rewarding and looking after those who need more help. I love working with my team, and I feel I am a good leader.
A Relative of a resident, Dave and Val said that I am one of the nicest people they have met, very professional and if I have any questions or concerns, Rhondda is always there to put our minds at rest.
A staff member – Natalie says, Rhondda is a very approachable senior and if unsure about the task at hand. She likes the floor she is working on to run to the best of her ability. Rhondda will help no matter what and where help is needed. Shauna Dixon has said – I have worked with Rhondda since I first started at Harton Grange, 7 years ago; she was my mentor. I have always found her to be helpful, and she always likes to see the residents and staff happy. She always checks to make sure the staff are alright.

Hello, my name is Hazel, and I am the head housekeeper at Harton Grange. I have worked here for 6 years. I love my job! No two days are the same. I love nothing more than a nice, clean home for all of our residents, families and colleagues.
I am also a trained Care Assistant to help when needed on a day shift or night shift. I would highly recommend Barchester to anyone wanting to work in the care sector.

My name is Lynda, and I am a senior carer at Harton Grange care home. I have worked here since 2006. I always work to the best of my ability and tend to get along with all my colleagues. I find my job very rewarding. Helping those who need more support and knowing I have helped them is very rewarding.
A relative said that I am kind and have compassion for all the residents, and I am always on hand to help others.
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